The Applications Handbook.pdf - Nexus Technologies Inc.

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PLAN: Building the Right Applications in the Right Way ■ 15 ERP – CRM Fix patches End-user applications minor releases New applications ERP supply chain Fix patches HR new applications Manufacturing major upgrades ERP fix patches Finance minor releases Fix patches All application demands Initial business validation Business value Demand validation: Feasibility and business value analysis IT budget and resources ERP supply chain Fix patches Finance minor releases HR new applications End-user applications minor releases Application portfolio management Figure 2: Winnow demand according to business priority and feasibility It’s important to understand that good demand management relies on automation. Preconfigured workflow and business rules means a standard evaluation and approval process that you can visually model, enforce, and measure. 1 Businesses that automate the demand lifecycle often reduce the time it takes to resolve requests by more than 50 percent. 1 1. Based on Gantry Group ROI Report for HP Project and Portfolio Management.
16 ■ The Applications Handbook A sample workflow for new application proposals might go something like this: After a business user or IT staff submits a request, a business-relationship manager evaluates the request to see if it requires a business case. If the business case passes the respective approvals and evaluations against the portfolio, the workflow automatically prompts a new application project. Figure 3: A customized, automated, and auditable workflow (source: HP Project and Portfolio Management Center) By managing all application requests, the organization gains a comprehensive picture of past, present, and future IT demands. You can then prioritize, assign, or archive demands. This centralization of demand also permits trend analysis to identify recurrent problem areas or redundancies.
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