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Employee Engagement and Retention - Kelly Services - News ...

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what managers need to do<br />

Å When employees are asked to reflect<br />

on the performance of their managers,<br />

there are a few key elements that are<br />

presented as ways of better addressing<br />

the manager-employee relationship.<br />

What could your direct manager do to improve your satisfaction or level of engagement, aside from salary/benefits or promotion?<br />

(Global, What managers multiple need to responses)<br />

do<br />

Topping the list is the opportunity<br />

for more training <strong>and</strong> skills<br />

development, followed by the need<br />

for managers to better clarify the<br />

responsibilities, goals <strong>and</strong> objectives<br />

53%<br />

46%<br />

37%<br />

25%<br />

23% 23%<br />

8%<br />

of those under their direction.<br />

The third ranked request is for more<br />

transparency in communications<br />

between employees <strong>and</strong> managers.<br />

Training opportunities<br />

Clarify responsibilities,<br />

goals, <strong>and</strong> objectives<br />

More<br />

transparency with<br />

communications<br />

More<br />

reasonable<br />

manageable<br />

workload<br />

Public<br />

recognition<br />

More<br />

autonomy<br />

Other<br />

<strong>Kelly</strong> Global Workforce Index<br />

12

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