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Annual Report and Accounts 2006/7 - CEDA Repository

Annual Report and Accounts 2006/7 - CEDA Repository

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24 25 Management commentary<br />

More on winter<br />

In a further update to the forecast for<br />

winter <strong>2006</strong>/7 (December to February),<br />

the Met Office predicted average or<br />

above-average temperatures across the<br />

UK, with rainfall also at average or aboveaverage<br />

levels. There remained a signal<br />

later in the season for lower temperatures<br />

(relative to average) <strong>and</strong> an increase in<br />

the frequency of cold snaps.<br />

Regional weather<br />

The Public Weather Service (PWS) is<br />

helping authorities nationwide to<br />

safeguard the public by establishing a<br />

team of Advisors. Based in the regions,<br />

the PWS Advisors’ role is to help public<br />

authorities make the most of weather<br />

forecasts <strong>and</strong> warnings from the Met<br />

Office <strong>and</strong>, in particular, to assist the<br />

emergency planning community in<br />

protecting the public under the<br />

framework of the 2004 Civil<br />

Contingencies Act. The ten Advisors have<br />

elicited an enthusiastic response from<br />

authorities nationwide, providing crucial<br />

advice in advance of the severe storms<br />

that affected many parts of the UK during<br />

the winter.<br />

Success in Scotl<strong>and</strong><br />

The Met Office was awarded a 15-month<br />

contract with Scottish Television (STV)<br />

this month, covering the Northern <strong>and</strong><br />

Central regions, for the provision of<br />

television weather services. Following a<br />

successful rebr<strong>and</strong>ing exercise, STV was<br />

keen to refresh its TV weather bulletins<br />

using new graphics. The Met Office<br />

redesigned the on-air look of STV weather<br />

<strong>and</strong> is now scripting <strong>and</strong> producing the<br />

highly popular sponsored bulletins.<br />

Website wonders<br />

The new look Met Office website at<br />

www.metoffice.gov.uk went live this<br />

month after some improvements. While a<br />

cross Met Office group reviewed the site’s<br />

design <strong>and</strong> content, colleagues in the<br />

technology department enhanced its<br />

ability to withst<strong>and</strong> machine failure.<br />

Changes to the weather forecast pages<br />

include even more useful weather<br />

information <strong>and</strong> severe weather warnings.<br />

As the weather varies over the day, users<br />

can access the latest forecast <strong>and</strong> see if<br />

<strong>and</strong> when severe weather is expected for<br />

their area. Also indicated is the likelihood<br />

of disruption caused by the unfolding<br />

weather events <strong>and</strong> advice on what to do.<br />

Feedback on these improvements has<br />

been overwhelmingly positive.<br />

Customer-Supplier Agreements<br />

In order to further define its outputs for<br />

customers in Defence, the Met Office,<br />

with staff from Ministry of Defence HQ<br />

<strong>and</strong> the Front Line Comm<strong>and</strong> HQs, visited<br />

ten (military) stations in the UK <strong>and</strong><br />

Germany to talk with staff, hear first-h<strong>and</strong><br />

what is needed <strong>and</strong> convey this in<br />

Customer-Supplier Agreements. In a<br />

joined-up approach, these events brought<br />

together staff from the Met Office with<br />

military staff from the visited <strong>and</strong><br />

nearby stations.<br />

Well-being survey<br />

In response to issues raised in our <strong>2006</strong><br />

Employee Attitude Survey, we introduced<br />

the WELLCheck online survey, which<br />

provides all staff who wish to use it advice<br />

<strong>and</strong> guidance on a range of personal<br />

health issues. It also helps us to<br />

underst<strong>and</strong> how staff feel about their<br />

work environment to complement our<br />

Employee Attitude Survey. This proved<br />

extremely popular, with almost threequarters<br />

of our staff completing the<br />

survey.<br />

Re-certified<br />

First gained in March 2005, the Met<br />

Office retained certification this month of<br />

its Environmental Management System to<br />

ISO14001. We also successfully passed<br />

the m<strong>and</strong>atory three-year re-certification<br />

to ISO9001 which assesses our business<br />

processes, <strong>and</strong> TickIT (or ISO9001 st<strong>and</strong>ards<br />

applied to our IT related activities).<br />

Climate Change Group<br />

Met Office Hadley Centre scientists<br />

presented to the All Party Parliamentary<br />

Climate Change Group this month on the<br />

COP12 topics Climate Change Impacts on<br />

the Developing World <strong>and</strong> Stabilising a<br />

Changing Climate following the United<br />

Nations’ conference in Nairobi.<br />

Technology Reform<br />

The Technology Reform implementation<br />

plan was approved by the Met Office<br />

Executive this month <strong>and</strong> is focused on<br />

increasing the reliability with which<br />

customers’ technology solutions are<br />

delivered to time, cost <strong>and</strong> specification<br />

by concentrating on improving the skills<br />

<strong>and</strong> behaviours of staff.

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