Annual Report and Accounts 2006/7 - CEDA Repository
Annual Report and Accounts 2006/7 - CEDA Repository
Annual Report and Accounts 2006/7 - CEDA Repository
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28 29 Management commentary<br />
Strong winds<br />
The precise forecast of strong winds <strong>and</strong><br />
accurate prediction of maximum gusts<br />
early this month meant that customers<br />
benefited from Early Warnings of at-risk<br />
areas. The public was kept up to date<br />
with the forecast <strong>and</strong> the potential for<br />
more disruption through the media <strong>and</strong><br />
Met Office website.<br />
Single European Sky (SES)<br />
certification<br />
Following an audit by the Civil Aviation<br />
Authority (CAA) this month, the Met<br />
Office was awarded a certificate to<br />
operate as an Aviation Met. Service<br />
Provider anywhere in Europe under new<br />
European Union SES legislation. In<br />
addition, as allowed by the legislation,<br />
the Met Office was designated by the<br />
CAA as the sole provider of ICAO Annex 3<br />
met. services in the UK. The certification<br />
will open up new business opportunities<br />
for met. service provision in Europe from<br />
2010/11 onwards when European<br />
airspace starts to be rationalised into<br />
Functional Airspace Blocks.<br />
Special Ops<br />
The Met Office officially opened a new<br />
look Operations Centre at its Exeter<br />
headquarters this month. The ceremony<br />
was attended by Met Office Chairman,<br />
Robert Napier, who commended the<br />
changes. The ‘Ops Centre’, as it is known<br />
among staff <strong>and</strong> customers, is key to<br />
many Met Office products <strong>and</strong> services.<br />
Following a programme of centralisation<br />
it accommodates highly-trained<br />
forecasters — experts in producing the<br />
world-class weather forecasts for which<br />
the Met Office is renowned.<br />
New satellite data<br />
The use of satellite data in the initial state<br />
is critical to the accuracy of Met Office<br />
forecasts. Radiances measured by the<br />
microwave sounding instrument onboard<br />
MetOp A — Europe’s first polar orbiting<br />
weather satellite — were incorporated into<br />
the Unified Model in record time<br />
following initial availability from the<br />
satellite. Benefits were seen immediately<br />
in one <strong>and</strong> two-day forecasts from the<br />
Met Office.<br />
Improving customer service<br />
A customer service action plan was<br />
developed this month to enhance<br />
customer service across the Met Office,<br />
from requirements capture to final<br />
delivery. This plan will be implemented<br />
over the next 18 months <strong>and</strong> the<br />
improvements will ensure that the Met<br />
Office continues to deliver in line with<br />
customer expectations <strong>and</strong> is responsive<br />
to their needs.<br />
Our premises<br />
Our headquarters at Exeter was tested<br />
this month against the Building Research<br />
Establishment Environmental Assessment<br />
Method (BREEAM) which looks critically<br />
at the environmental impact of the<br />
premises each year. We surpassed our<br />
‘excellent’ rating of 2005/6.<br />
Technology Strategy<br />
The latest Technology Strategy was<br />
endorsed by the Met Office Executive this<br />
month (as part of a wider Science <strong>and</strong><br />
Technology Strategy). The document<br />
focuses on the business, technology <strong>and</strong><br />
personnel drivers that will shape Met<br />
Office technology over the next 10 years<br />
<strong>and</strong> presents a strategy that seeks to<br />
maximise benefits while minimising cost<br />
<strong>and</strong> business risk. An implementation<br />
plan is now under development.