b.tech textile technology - Technical symposium.

4. Group Discussion: (3)
Group discussion as part of selection process, Structure of group discussion –
Strategies in group discussion – Mock group discussions.
5. Interview Skills: (3)
Kinds of interviews – Interview techniques – Corporate culture – Mock interviews.
TOTAL :45 PERIODS
II. Class Room Session
1. Resume / Report Preparation / Letter writing: Students prepare their (9)
own resume and report.
2. Presentation Skills: Students make presentations on given topics. (12)
3. Group Discussion: Students participate in group discussions. (12)
4. Interview Skills: Students participate in Mock Interviews (12)
Note: Classroom sessions are practice sessions.
REFERENCES
1. Prakash P, Verbal and Non-Verbal Reasoning, Macmillan India Ltd., 2 nd Edition, New
Delhi, 2004.
2. John Seely, The Oxford Guide to Writing and Speaking, Oxford University Press,
New Delhi 2004.
3. Paul V Anderson, Technical Communication, Thomson Wadsworth , 6 th
Edition, New Delhi, 2007.
4. Edgar Thorpe and Showick Thorpe, Objective English, Pearson Education,
2 nd Edition, New Delhi 2007.
5. David Evans, Decision maker, CUP, 1997
LAB REQUIREMENT
1. Teacher console and systems for students.
2. English Language Lab Software
3. Tape recorders
TT 9401 TOTAL QUALITY MANAGEMENT L T P C
FOR TEXTILE AND APPAREL INDUSTRIES 3 0 0 3
UNIT I INTRODUCTION 9
Definition of quality, dimensions of quality, quality planning, quality costs – analysis techniques
for quality costs; basic concepts of total quality management, historical review; principles of
TQM; leadership – concepts, role of senior management; quality council, quality statements;
strategic planning; Deming philosophy; barriers to TQM implementation
UNIT II TQM PRINCIPLES 13
Customer satisfaction – customer perception of quality, customer complaints, service quality,
customer retention; employee involvement – motivation, empowerment, teams, recognition and
reward; performance appraisal, benefits; continuous process improvement – Juran trilogy,
PDSA cycle, 5S, Kaizen; supplier partnership – partnering, sourcing, supplier selection, supplier
rating, relationship development; performance measures – basic concepts, strategy,
performance measure
30