GAME OF DRONES

y the suit staff
Effective Training Delivery and
Cloud Computing Drive IT Business
Capitalizing on the notion that computer users train
better on their own workstations, NEM Technology
of Oscoda, Michigan, is using video training delivered
directly to the end user as a mainstay in support programs
being offered to its technology clients. This training
delivery system seems in line with surveys favoring the
video approach, including one recent Forbes survey showing
that 60 percent of executives prefer watching a video
versus reading text at their personal workstations. Even the
U.S. Department of the Navy utilizes video training, personalized
for delivery to workstations. It promotes retentive
learning, largely because of the emotional involvement
a viewer experiences.
It’s a notion with which Larry Holland, CEO of NEM
Technology, heartily agrees.
“Video absolutely is one of the handiest tools for training,”
he said. “It keeps them (the user or trainee) in their environment
rather than disrupting them to have to come and
sit in a training session somewhere. To be able to deliver the
training to them while they are involved with their workload
is one of the best avenues for delivering training.”
Training the end user in any technology his firm brings to
its clients is an important component in Holland’s overall
plan of service. But it isn’t his only goal. He’s looking to
work with companies that want to be able to fully utilize
the best overall technology they can afford.
“It is important first of all to make sure that the companies
we are working with do not want to continue to
struggle underneath a best efforts basis,” he said. Knowing
how the recent economic downturn forced some companies
to hold on to “antiquated” equipment, Holland's
philosophy includes identifying ways to make existing
equipment and IT infrastructure work until budgets improve.
But ultimately, his firm seeks to provide its clients
with the most affordable of the most current technology
– including the support and security measures his team
of experts can provide – such as controlling the flow of
electronic mail, network access and DNS (Domain Name
System) resolution against malware attacks.
Holland is a fan of cloud computing for a couple of
reasons, including the simple fact that its existence has
helped grow his own business, even in a sluggish economy.
“Through our work with Microsoft or other providers,
we are able to bring cloud computing to businesses
that stand to gain in two areas: mobility and productivity,”
Holland said. He noted that some cloud customers
might not be in the market for any other IT services, but
can at least find a use for cloud services. “When we have
that mobility factor or the agility for a customer to use
services on up to five devices, so that they are not limited
to the workstations at their desks but can now work
from the cloud on the computer at the hotel, their laptops,
their tablets or in some cases, even on their cellular
phones – this increases productivity.”
www.nemtechnology.com.
THE SUIT MAGAZINE - DEC / JAN 2014