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success is within<br />

Sigh Magazine<br />

October 2012<br />

365 Talks In One Year To Random Strangers<br />

Si Ekin<br />

Contribute and stand a chance to win Sibusiso Nkosi’s book: FORGOTTEN FUNDAMENTALS


BOOK REVIEW<br />

FORGOTTEN<br />

FUNDAMENTALS<br />

WHY BROAD BASED BLACK ECONOMIC EMPOWERMENT DOES NOT WORK<br />

SIBUSISO NKOSI<br />

Ever since the Broad Based Black Economic Empowerment framework<br />

was established, it has received numerous criticisms from<br />

various members of society. Independent BBBEE Practitioner,<br />

Sibusiso Nkosi, carries that criticism forward with his new book.<br />

Titled ”Forgotten Fundamentals: Why Broad Based Black<br />

Economic Empowerment Does Not Work”, the book provides<br />

an analysis based on factors and elements of why BBBEE has not<br />

made the impact it was intended to make. ”The biggest problem<br />

is the BEE scorecard and how businesses chase the targets and<br />

points”, said Sibusiso Nkosi. ”This results in businesses implementing<br />

BEE compliance strategies that do not empower the previously<br />

disadvantaged individuals but they still score points on their scorecards.”<br />

Although the book is not written to delve deeper into the analysis<br />

of these factors, it provides a clear platform for the stakeholders to<br />

engage in the issues outlined. ”The fundamentals of BBBEE are<br />

simple; equality, fairness and sustainability. That is what we should<br />

be seeking to achieve.” expressed a passionate Mr. Nkosi.<br />

Although most of the arguments about BBBEE circle around<br />

2 �������������������������������������������<br />

Ownership, there are other critical areas such as Employment<br />

Equity, Skills Development and Enterprise Development that need<br />

to be focused on. In the book, the author has deliberately excluded<br />

arguments regarding Ownership citing ”they are already receiving<br />

enough attention”<br />

”The beneficiaries of BBBEE are not only rich business people. It<br />

is communities as well as people that are employees.” he explained.<br />

”That is what I wanted to focus on, how these people have been left<br />

out of the benefit basket and the dire results that this may possess.”<br />

Forgotten Fundamentals: Why Broad Based Black Economic<br />

Empowerment Does Not Work, is now available online for purchase<br />

on Sibusiso Nkosi’s newly developed website, www.bbbeeinfo.co.za.<br />

Also see his blog www.bbbeematters.blogspot.co.za and follow @<br />

SibusisoBEE on twitter.<br />

More Info: http://bbbeeinfo.co.za<br />

SMS SIGH TO 45813 AND STAND A CHANCE TO WIN ONE OF THE THREE BOOKS<br />

TITLED FORGOTTEN FUNDAMENTALS WRITTEN BY SIBUSISO NKOSI<br />

����������������������������������������������������������������������������������������������������������������������������������������


��������������������������������������������������������������������<br />

CONTENTS<br />

02 Book Review: Forgotten<br />

Fundamentals<br />

05 Letter from the editor<br />

06 Financial Education &<br />

Training In The Struggle For<br />

Economic Freedom<br />

08 Corporate Governance In<br />

South Africa<br />

10 Bits and pieces<br />

12 Profile: Karabo Sepharatla<br />

14 Thulani Allen Ngwenya<br />

16 365 Talks in one year to<br />

random strangers: Si Ekin<br />

18 Green is the future: Phila<br />

Nhleko<br />

23 Tips on how to run a successful<br />

company<br />

24 Getting your business to<br />

grow: Lead generation<br />

25 Boosting your negotiation<br />

skills<br />

26 The 10 commandments of a<br />

good business name<br />

28 Effectiveness: The greatest<br />

word in small business leadership<br />

30 Your small business has<br />

growth potential<br />

32 Sigh Magazine Business Pages<br />

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FROM THE EDITOR<br />

The month of October certainly cruised by. Perhaps because<br />

of the goals I have set for the year 2012 and still haven’t met,<br />

time seems to be racing. I look back at the year and realize<br />

that I haven’t gotten to where I intended to be yet. Some of<br />

my goals changed during the course of the year, for the best<br />

I presume. As December approaches, I am both filled with<br />

excitement and fear. Excitement for the festivities. Fear for<br />

the coming year. What will the coming year have in store for<br />

me or rather what do I have in store for the coming year.<br />

I have just gone through a hectic week. I had no idea that<br />

starting a magazine, I would have to go through so many<br />

meetings and so much travelling. The initial picture I had in<br />

my head was of me sitting behind a desk, a computer in front<br />

of me and all I had to do was type.<br />

There is nothing as difficult as trying to convince a start-up<br />

entrepreneur to share their idea with everyone. They are<br />

always so suspicious, possibly are afraid that their idea might<br />

be stolen and used somewhere else. While this may be true,<br />

they however fail to realize that the vision they have for their<br />

business will never be the same as the next person’s vision<br />

for a similar company. Therefore the implementation will<br />

certainly be different.<br />

I believe start-up entrepreneurs should have more faith and<br />

be more forthcoming about their ideas and get them out<br />

there. Besides what better way to start than to start (take the<br />

first step)? As soon as your idea is out there, people notice<br />

and are aware of you and your business.<br />

Sigh Magazine seeks to profile as many start-up companies so<br />

as to give them the necessary exposure to the market. To be<br />

profiled email: editor@sighmagazine.co.za<br />

Cheers<br />

Charmaine Mukasa<br />

Twitter Facebook www.sighmagazine.co.za<br />

����� ��������� ��������� ������ ���� ������������ ������ ������ ��������� ������������� ��������� ����������<br />

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��������������������������������������������������������������������������������������������������������������<br />

�����������������������������������������������������������������������������������������������������������<br />

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���������������������<br />

ISSN 2219-69867<br />

Publisher<br />

SIGH MEDIA<br />

CROSSING BOUNDARIES<br />

Editor<br />

Charmaine Mukasa<br />

editor@sighmagazine.co.za<br />

Contributing Writers<br />

Kaya Couter<br />

Thandisizwe Mgudlwa<br />

Nokukhanya Gumede<br />

Si Ekin<br />

Thulani Allen Ngwenya<br />

Kgosiemang Esau Moloko,<br />

Frank Ricard<br />

Anne Carter<br />

Photographer<br />

Kaya Couter<br />

kaya_2003@musician.org<br />

Graphic Design & Layout<br />

Trust Molai<br />

trustm@sighmagazine.co.za<br />

Advertising<br />

076 388 4421<br />

advertise@sighmagazine.co.za


Financial<br />

Education<br />

& Training In<br />

The Struggle For<br />

Economic Freedom<br />

By Thandisizwe Mgudlwa<br />

A new study has found that local consumers are struggling to make ends meet. It was recently announced by local financial<br />

experts that South African consumers experienced severe strain on their cash flow during the second quarter of this year<br />

(Q2 2012). This is evident from the MBD Credit Solutions/Bureau of Market Research (BMR) consumer financial vulnerability<br />

index (CFVI), which declined sharply from 58.9 points in the first quarter to 48.6 points in the second quarter.<br />

The CFVI measures consumer financial vulnerability according to a scale where a score of 0 indicates total consumer vulnerability<br />

while a score of 100 indicates a score of total financial security. And the decline means that consumers slipped<br />

from a ?mildly exposed? (to risks) cash flow position in Q1 2012 to being very exposed in Q2 2012. Accumulating past<br />

pressures and adverse international and domestic economic conditions have led to the cash woes of local consumers, the<br />

report also found.<br />

According to Prof Bernadene de Clercq, head of the Personal Finance Research Unit at Unisa, the mounting pressure that<br />

consumers are presently facing in trying to balance their cash flow, can be compared to the stressful conditions of 2009<br />

when they were confronted with multiple risks.<br />

These risks included job losses, high inflation and stagnating Gross Domestic product (GDP). As the correlation between<br />

the CFVI and real, seasonally adjusted and annualized GDP is 0.9, the decline in the index to very exposed implies that the<br />

economy grew at a slow pace during April, May and June 2012 says De Clercq.<br />

The prof adds: All four subcomponents of the CFVI lost ground during the second quarter. The savings index declined<br />

from 58.8 points in the first quarter to 47.5 in the second quarter; the expenditure index went from 60.1 points to 53.8; the<br />

6 �������������������������������������������


debt servicing index dropped from<br />

56.6 points to 47.8; and the income<br />

index from 57.6 points to 44.8.<br />

This means that consumers experienced<br />

that their cash flow in terms<br />

of income, savings and debt serving<br />

was very exposed to risks, explains<br />

De Clercq.<br />

In addition: Their expenditure,<br />

though, was exposed to mild pressures<br />

only, as they were still able to<br />

complement their spending with new<br />

credit in order to honour expenditure<br />

commitments.<br />

However, not all consumers are<br />

equally vulnerable. There are winners<br />

and there are losers with respect to the<br />

level at which the economy benefits<br />

or disadvantages them, remarks Prof<br />

Carel van Aardt, Research Director<br />

of Unisa’s Bureau of Market Research.<br />

To determine who the winners are<br />

and who are the losers in a macroeconomic<br />

context, it is necessary to<br />

identify the economic variables that<br />

cause consumers to become more or<br />

less vulnerable.<br />

Consumers are not able to afford<br />

their required necessities and<br />

become expenditure vulnerable<br />

The Bureau achieved this by subjecting<br />

historical consumer financial<br />

vulnerability and macro-economic<br />

variables conjointly in a Vector<br />

Autoregression (VAR) model.<br />

The model revealed the following<br />

chain of consumer cash flow vulnerability:<br />

�� Consumers are not able to afford<br />

their required necessities and<br />

become expenditure vulnerable;<br />

�� If they can’t generate more<br />

income to compensate, they<br />

become income vulnerable;<br />

�� They draw on their savings to<br />

finance the excess expenditure<br />

and become savings vulnerable;<br />

�� If they can’t afford the credit they<br />

used to finance their expenditure<br />

and have no savings left as contingency,<br />

they become vulnerable<br />

in terms of debt-servicing.<br />

The model also clearly shows that<br />

the four subcomponents of the CFV<br />

Index- conjointly and in combination<br />

with price increases, the prime<br />

interest rate, the unemployment rate,<br />

household liabilities and household<br />

assets explain almost 100% of the<br />

variance in each subcomponent.<br />

From this analysis it<br />

was possible to identify<br />

the cash flow<br />

winners and losers in<br />

a macro-economic<br />

context, says Van<br />

Aardt.<br />

Further: Much can be done by the<br />

authorities in order to create more<br />

cash flow winners and thus a more<br />

sustainable economic growth path.<br />

Van Aardt believes the following<br />

interventions can go a long way in<br />

improving the way consumers handle<br />

their finances:<br />

�� Teaching people to manage their<br />

finances.<br />

�� Ensuring that people have labour<br />

market and entrepreneurial skills.<br />

�� Ensuring efficient and effective<br />

wealth transfer systems.<br />

�� Offering incentives for people to<br />

save while simultaneously discouraging<br />

unnecessary spending.<br />

�� Ensuring comprehensive price<br />

and debt management systems.<br />

�� Addressing unemployment<br />

head-on: mass re-education,<br />

flexible labour market, demandsupply<br />

linkages and FAS/SDB<br />

arrangements.<br />

�� Ensuring life-long asset growth<br />

through compulsory saving<br />

schemes.<br />

�� High-level financial education<br />

and easily accessible investment<br />

platforms.<br />

�� More efficient use of fiscal<br />

resources plus lower tax burdens.<br />

�� Effective and efficient governance.<br />

About the Author<br />

�����������������������������������������������������������������������������������������������������������������������<br />

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�������������������������������������������� 7


CORPORATE GOVERNANCE<br />

IN SOUTH AFRICA<br />

WEAK LINKS THAT ALLOW F�UD AND CORRUPTION TO BE �MPANT<br />

One has now lost count of the number<br />

of fraud and corruption incidents that<br />

get reported in the media - almost<br />

daily. Most would agree that this<br />

indicates our corporate governance is<br />

collapsing, has completely collapsed<br />

or that it needs some serious re-vamp.<br />

�e fact that fraud and corruption<br />

incidents do get reported, con�rms<br />

that corporate governance still works<br />

– but mainly on the detective side.<br />

What about the preventative side?<br />

Until a balance is struck between<br />

8 �������������������������������������������<br />

preventative and detective controls,<br />

combating fraud and corruption will<br />

remain as elusive as ever or may even<br />

escalate. I have noted three key weak<br />

links in our corporate governance<br />

structure here in South Africa:<br />

�� We do not have minimum<br />

governance structure expectation<br />

from organizations. Until we<br />

do that, we’ll forever be chasing<br />

possible fraud and corruption<br />

perpetrators only a�er the action<br />

has been done,<br />

�� Organizations are not legally<br />

required to have Internal audit<br />

departments. �ose that have<br />

internal audit departments<br />

make such to su�ocate within<br />

the organizations – adding very<br />

minimal value if any, to what<br />

they could potentially do to their<br />

organizations<br />

�� �e fact that organizations have<br />

an option to follow King III<br />

guidelines or not is a waste of<br />

resources – taking into account<br />

time and money invested in the<br />

research. What is the use if only<br />

say 10% of organizations follow<br />

the King guidelines? It simply<br />

means there are no corporate<br />

governance guidelines in South<br />

Africa!<br />

To come out of the quagmire of<br />

rampant fraud and corruption,<br />

South Africans need to agree on the<br />

following recommended minimum<br />

governance structure:<br />

Organizations should be expected<br />

to have the above structure as a<br />

minimum requirement – where<br />

internal auditors will be concerned<br />

with the future, external auditors<br />

with the past, board of directors very<br />

much concerned with the present,<br />

the audit commi�ee with continuous<br />

risk assessment and monitoring and


the shareholder with the overall<br />

performance and results of the<br />

organization. (Governance structures<br />

are by no means precluded from<br />

interacting). All these governance<br />

bodies have direct access to the<br />

shareholder. How wonderful?<br />

Where can fraud and corruption get<br />

a chance with such tight governance?<br />

Admi�ed, it will never be airtight,<br />

but fraudsters will have to sweat to<br />

Until we do that, we’ll forever<br />

be chasing possible fraud and<br />

corruption perpetrators only<br />

after the action has been done<br />

achieve what they want.<br />

By allowing fraud and corruption<br />

cases to be reported at this rate<br />

without strategic countering,<br />

governance bodies such as the<br />

Institute of Internal Auditors and the<br />

Institute of Directors are partly to<br />

blame for the high incidents of fraud<br />

– not as active participants, but as<br />

passive participants! Most internal<br />

auditors are not comfortable with<br />

the position of internal audit in their<br />

organization organograms, but are<br />

afraid to say it because it may have<br />

career limiting consequences. �e<br />

institute of directors is quite aware<br />

that until King III guidelines are made<br />

legally enforceable, governance will<br />

remain poor - but they do not push<br />

for King Guidelines to be enforced.<br />

Why?<br />

Internal audit is one function that<br />

could be relegated to the heap of<br />

history if it does not re-invent itself<br />

and position itself as a catalyst in the<br />

�ght against fraud and corruption<br />

– through proactive systems and<br />

controls. Whenever fraud and<br />

corruption incidents are reported,<br />

one hears very li�le or<br />

nothing from internal<br />

auditors. �eir role has<br />

become that of a lame<br />

duck or a toothless bull<br />

dog – bucking loudly,<br />

but unfortunately not<br />

able to bite.<br />

To re-invent itself,<br />

internal audit has to �ght for legal<br />

recognition. �e current status is<br />

that organizations may opt to have<br />

or not to have internal auditors in<br />

their structures. We need legalized<br />

internal audit for these reasons:<br />

�� Once given a legal standing,<br />

internal auditors should<br />

be elevated to report not<br />

to management but to the<br />

shareholder. This will give<br />

internal auditors the necessary<br />

muscle to do their work without<br />

fear of reprisal from management.<br />

�� Preventative controls will be<br />

entrenched in all organizations.<br />

�e likelihood of fraud and<br />

corruption being reported once it<br />

has occurred will be signi�cantly<br />

reduced.<br />

��<br />

�� Inefficient, ineffective and<br />

uneconomical control<br />

environment will be discovered<br />

and reported sooner rather than<br />

later<br />

�� On-the-job training for<br />

inexperienced youths could<br />

be housed in this department.<br />

With a well run internal audit<br />

department, managers have<br />

a pleasure to recruit from the<br />

internal audit department<br />

because recruitees would have<br />

had some exposure to business<br />

processes and procedures within<br />

the organization<br />

�� Like external auditors, internal<br />

auditors should have their reports<br />

included in the annual reports<br />

�� If legalized, so many new quality<br />

job opportunities will be created<br />

for youths entering the market –<br />

this is where the job fund could<br />

come in handy!<br />

��<br />

�� In conclusion, the re-vamping<br />

of both the Institute of Internal<br />

Auditors as well as the Institute of<br />

Directors as e�ective Governance<br />

structures will help achieve three<br />

goals at once: Prevent fraud and<br />

corruption before it happens;<br />

Help with continuous training;<br />

Help create quality employment<br />

for the youth especially.<br />

��<br />

��������������������������������������<br />

����������������������������������<br />

�����������������������������������������������������������������������������������������������������������������������������������<br />

��������������������������������������������������������������<br />

���������������������������������������������������������������������������������<br />

�������������������������������������������������������������������������������������������������������������������������<br />

�������������������������������������������� 9


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Our Website<br />

www.sighmagazine.co.za<br />

10 �������������������������������������������<br />

Brief Pro�le<br />

Phuti Malabie<br />

a leading<br />

South African<br />

business leader<br />

Phuti Malabie’s recent awards include:<br />

The Most Influential Women in Finance Services in South<br />

Africa; nominated for Outstanding Businesswoman of<br />

the Year in the African Business Awards. In 2008, she was<br />

the only African woman named by America’s Wall Street<br />

Journal as one of the top 50 women to watch in the world.<br />

She was recently appointed to the board of Vodacom last<br />

year and is the Managing Director of Shanduka Energy<br />

(Pty) Ltd, a subsidiary company to Shanduka Group led<br />

by Cyril Ramaphosa. Her academic qualifications are a BA<br />

Economics from Rutgers University (State University of<br />

New Jersey. USA) (1993) and an MBA from De Montfort<br />

University in Leicester, UK (1996). She completed the<br />

Kennedy School of Government Executive Education<br />

Programs” Global Leadership and Public Policy for the<br />

21st Century”, at Harvard University in 2008.


Bits and pieces<br />

Business Connexion<br />

Congratulations to Patrick Nekokoane<br />

- winner of the busine Connexion and<br />

UCS car giveaway at the SAP Saphila<br />

2012 conference. to read more -h�p://<br />

blog.bcx.co.za/?p=332<br />

SA banks to curb irresponsible<br />

lending<br />

South Africa’s major retail banks<br />

have signed an agreement with the<br />

National Treasury aimed at improving<br />

responsible lending and preventing<br />

households from becoming caught in<br />

a debt spiral.<br />

FNB named world’s most<br />

innovative bank<br />

South Africa’s First National Bank was<br />

named the world’s most innovative<br />

bank of the year at the 2012 BAI-<br />

Finacle Global Banking Innovation<br />

Awards. FNB was recognised not only<br />

for its innovations, but also for the<br />

innovative culture it fosters among its<br />

employees.<br />

Govt, Implats partner on fuel<br />

cell plan<br />

South Africa’s Department of Science<br />

and Technology is to partner with<br />

platinum miner Impala Platinum to use<br />

and build local skills in the development<br />

of hydrogen and fuel cell products.<br />

BEE ‘must involve active<br />

empowerment’<br />

Black economic empowerment<br />

needs to shi� from supporting passive<br />

shareholding to promoting a more<br />

active and productive empowerment<br />

of black people across South Africa’s<br />

economy, says Trade and Industry<br />

Minister Rob Davies<br />

Kasi Entrepreneurship Conference 16 November 2012<br />

�����������������������������<br />

ENTREPREURSHIP CONFERENCE: AGE OF PARTICIPATION 16<br />

NOVEMBER 2012<br />

Global Entrepreneurship Monitor annually hosts the Global Entrepreneurship<br />

Week (GEW), in this week the world’s largest celebration of the innovators and job<br />

creators, who launch start-ups that bring ideas to life, drive economic growth and<br />

expand human welfare.<br />

�is year the GEW takes place on 12 to 18 November 2012 and during this week<br />

on 16 November, Radipolelo Entrepreneurship Consulting invites you a�end the<br />

Entrepreneurship Conference: Age of Participation.<br />

�e aim of the conference themed Age of Participation, is to encourage<br />

entrepreneurship to participate in their destinies, to encourage and inspire<br />

entrepreneurship through the celebrating success business stories, provide business<br />

information, create a networking platform and opportunities and educate.<br />

Date: 16 November 2012 (1 day)<br />

Venue: Ikageng Hall Mamelodi East<br />

Time: 08:30 – 17:00<br />

Entrance Fee: R100<br />

Contact: priscilla@zakhenirdc.co.za<br />

Tel: (011) 025 7957<br />

3rd Annual Enterprise Development Conference 7th November 2012<br />

������������������������������<br />

�e 3rd Annual Enterprise Development Conference (EDC) will be taking place<br />

on the 7th November at the Wanderers Club, Illovo.<br />

�e EDC is a best practice indaba where enterprise development, procurement and<br />

other decision makers come to get the latest insights on developing ED and Supply<br />

chain development programmes that ensure the growth of small enterprises.<br />

�e EDC is complimented by an ED Expo for BB-BEE service providers and BEE<br />

suppliers to meet and network with the procurement decision makers that a�end<br />

the EDC.<br />

If you are interested in ge�ing the latest best practices in ED and Supplier<br />

development or you would like to exhibit your products and services to more than<br />

100 potential clients then the EDC is the place to be.<br />

To register or book an expo stand please visit www.thehubs.co.za<br />

Delegates fees: R1450 per delegate<br />

Expo fees: From R2950 for EMEs<br />

Contact: Andre Petersen<br />

Tel: 081 528 4338<br />

E-mail: andre@destinyventures.co.za<br />

�������������������������������������������� 11


PROFILE<br />

Karabo<br />

Sepharatla<br />

I was very late for my interview with Karabo which was on<br />

the 50th �oor (Cafe50), Carlton Centre . I regre�ed not<br />

having his number so I could call and update him on my<br />

whereabouts. To make ma�ers worse I couldn’t �nd the<br />

correct elevator to �oor 50 as the rest went up to 49. As a<br />

last option, I opted for the �remen’s elevator. I had to beg<br />

the security personnel to let me through. On my way up,<br />

I thought of excuses I would give Karabo as to why I was<br />

late. Li�le did I know I had nothing to worry about.<br />

A cool, calm and collected gentleman dressed in a biker<br />

a�ire assured me that it was alright. His business a�itude<br />

immediately reminded me of the reason I was there.<br />

Karabo was born and bred in Pimville . Born in a family of<br />

4 kids., he a�endend Greenside high School.<br />

He is highly passionate about business., life and is an<br />

SMS SIGH TO 45813 AND STAND A CHANCE TO WIN ONE OF THE THREE BOOKS TITLED<br />

FORGOTTEN FUNDAMENTALS WRITTEN BY SIBUSISO NKOSI.<br />

12 �������������������������������������������<br />

adrenalin junkie. He is the managing director and owner of<br />

KIS Holdings. His working career started at SAB, in 2006<br />

where he started as a sales trainee. in 2007 he became a<br />

sales representative. He then moved ranks to account<br />

manager in 2008 till 2009. He then became events<br />

coordinator till August 2012. He the quit and started<br />

working on his company KIS holdings. It had always been<br />

his dream to have his own company. �e idea behind<br />

starting a holdings company is so that the company can<br />

have many subsidiaries under it,<br />

At the moment KIS is focusing on events coordination.<br />

It creates concepts and does marketing. At the moment<br />

their mainly focused on Soweto Venues.<br />

��������������������������������


Offering you<br />

� Brown Bag Breakfast<br />

� Braai in the Sky Lunches<br />

� Bar Drinks & Snacks<br />

� Sunnyside Breakfast<br />

� Sunday Lunches<br />

� Sunset High Tea<br />

� Superb Garden Braai<br />

�� ������<br />

�<br />

��������������������������<br />

�<br />

Where ?<br />

�on Top of Africa<br />

50th Floor Carlton Centre<br />

Johannesburg<br />

����� 011 3316779<br />

�on Sunninghill<br />

St Stephen’s Anglican Church<br />

67 Nanyuki Road<br />

Sunninghill, Sandton<br />

������ 084 700 4784<br />

�<br />

Also offering Platters, Year end functions, Catering & Venue Hire at both locations.<br />

�������������������������������������<br />

�<br />

�<br />

�������������������������������������������� 13


Perseverance<br />

Determination<br />

& Excellence<br />

Thulani<br />

Allen Ngwenya<br />

Having been greatly inspired by �ulani through his facebook updates, I decided to approach him for an interview. Sure enough<br />

he had no problem. I believe most people will be highly motivated by his story.<br />

�ulani Allen Ngwenya born in Boksburg on the 15th of June 1986 and raised in three di�erent provinces, namely: Gauteng,<br />

Mpumalanga and Limpopo. He is the 4th born out of a family of 6, the only one to get a Matric Exemption and a degree. “I have<br />

done well academically thus only did schooling for 11 years instead of 12 as I was promoted. I passed my BCom Accounting<br />

with 6 distinctions at the University of Limpopo”, he says.<br />

“I changed schools very so o�en due to relocations, that resulted in me being wiser and multilingual, as I had to learn and study<br />

a new language at each school. I am a proud product of the public school system, which has taught me to be independent<br />

and improvise, it taught me that I am competing with well-resourced pupils and I must be at par with them regardless of<br />

circumstances. Being from a poor household, I always believed that education was going to be the ticket out of the miserable<br />

poverty thus I ensured that I passed with �ying colors at all times.<br />

As I grow up I have let go of the useless interests of watching movies and playing soccer and concentrated on interests meant to<br />

change the lives of my fellow human beings. I do lot of community work and online youth empowerment and I consider that<br />

to be my interest”.<br />

14 �������������������������������������������


About Allen T Trading<br />

ALLEN T T�DING was started in<br />

2009 as an Internship Project whilst I<br />

was still an Intern at the IDC(Industrial<br />

Development Corporation) but I saw<br />

potential in it hence I opted to formalize<br />

and legalize it. It was �nance through<br />

stipend deductions thus I invested my<br />

whole in it.<br />

In 2009 the world was facing recession<br />

and chances of ge�ing employment<br />

were ge�ing slimmer by day thus<br />

being self-employed was more of a<br />

be�er option than having to compete<br />

with be�er experienced people in the<br />

employment market. Also importantly<br />

was that I saw myself as a potential job<br />

creator for other fellow youth who are<br />

unfortunately denied opportunities just<br />

because they lack work experience.<br />

�e reason I chose to start this business<br />

was because I saw a huge need for<br />

branding in the untapped black market.<br />

What I �gured was that micro & small<br />

biz and the informal sector are being<br />

charged huge prices when they wanted<br />

few items branded than the traditional<br />

minimum order requirement, this led<br />

to them not a�ording the services and<br />

our existence seeks to �ll that void.<br />

We provide everyone with a�ordable<br />

branding based on the quantity one<br />

want and there are no minimum order<br />

requirements.<br />

Allen T Trading specializes in the<br />

following:<br />

BR ANDING- Embroider y,<br />

silkscreening, Heat Transfer, Signage, etc<br />

DESIGNING- Logos, Letterheads,<br />

Brochures, Calendars, etc<br />

SUPPLYING- Uniforms, Protective<br />

Wear, Work wear, etc<br />

Our target market is the black market<br />

which includes micro & small business,<br />

crèches and individuals.<br />

10 Questions for Allen<br />

1. What motivates you<br />

Everyday that comes motivates me, it reminds me that there are tasks that one must<br />

accomplish hence the opportunity to see it.<br />

2. What do you think is the secret to success<br />

Wake up and doing something is far be�er than si�ing and mourning. A majority of us are<br />

nothing but people who mourn yet we are not doing anything to change the unfortunate<br />

circumstances that we �nd ourselves in.<br />

�e successful are people who do what others don’t want to do, not because they don’t<br />

know.<br />

3. To what do you owe your present success<br />

I am self-disciplined and grateful that I opted to be, I don’t just do things because my<br />

peers are doing them but I need to see the need and yield for doing anything. All the<br />

Glory belongs to God and Him alone.<br />

4. What has been your greatest challenge<br />

�e greatest challenge that I face as a businessperson is the issue of capital which is very<br />

troubling to us and many other people. Without reliable capital lots of potential business<br />

are lost as one can’t a�ord marketing or �nancing bigger orders which come on a Cash<br />

on Delivery (COD). Albeit capital is an issue, I am glad to have persevered thus far and<br />

built the company from nothing to what it is today.<br />

5. What is your most signi�cant accomplishment to date?<br />

Next year we are turning 4 years and we are extremely delighted to have survived whilst<br />

a large number of SMMEs collapse on the �rst 2 years of existence.<br />

In 2009 the company won 2 Awards at IDC.<br />

We have also recently got a biggest client.<br />

6. What are you currently working on/involved in?<br />

Teaching Printing Skills at LSEN Schools which assists in developing the disabled with<br />

accredited skills so that they can be skilled and be able to fend for themselves<br />

7. What types of situations put you under pressure, and how do you deal with pressure?<br />

From a business point of view, what puts me under pressure is when we have clients<br />

who want bigger orders and want to pay us on COD only to �nd that it is beyond our<br />

capacity. �e recent client who wanted close to R100K order and the challenge was that<br />

we didn’t have enough �nance to fund the order as they operate on a COD basis.. I went<br />

to their MD and explained our situation and he agreed that we split the order into smaller<br />

portions and that has worked very well.<br />

8. What de�nes a successful entrepreneur<br />

An entrepreneur who shares what he/she yield with his/her community.<br />

9. What advice would you give to a start-up entrepreneur?<br />

Whatever you do, never ever give-up, no ma�er the circumstances.<br />

10. Any other business interests<br />

I have recently registered Twolani Media (Pty)Ltd which will specialize in marketing<br />

SMMEs, webhosting, etc<br />

I am also very involved in providing training at LSEN Schools(schools for pupil with<br />

special needs) where we teach printing skills, woodwork and basic sewing skills.<br />

�������������������������������������������� 15


Si Ekin takes on his fears and conducts impromptu<br />

public talks in and around Cape Town to complete<br />

strangers.<br />

365 Talks In One Year To Random Strangers<br />

Si Ekin<br />

16 �������������������������������������������


THE STORY:<br />

Since 1999 Si Ekin has done<br />

something few people could ever<br />

even imagine doing. Uninvited,<br />

he speaks to random groups of<br />

strangers with the sole purpose<br />

of overcoming his fears of failure,<br />

judgement and rejection and<br />

helping his audiences overcome the<br />

fears they have in their own lives.<br />

People have called Si everything<br />

from a ‘one man flash mob’, to ‘crazy’,<br />

‘brave’, ‘inappropriate’, ’ballsy’ and<br />

‘the right man-in the right place-at<br />

the right time’. Si’s grand vision is a<br />

world without fear.<br />

USA Today reported that death was<br />

a human being’s second biggest fear<br />

after public speaking. “Most people<br />

would probably prefer root canal<br />

treatment without anaesthetic,<br />

rather than do this once”, says Si,<br />

“but by overcoming my fears each<br />

and every time I have managed to<br />

talk to more than 3,500 people. I still<br />

can’t quite believe it. It’s also helped<br />

me deal with other fears in my life<br />

and the experience has enriched<br />

me hugely. When we tackle fear<br />

it is transformational. We cannot<br />

continue to let our fears hold us to<br />

ransom”.<br />

In 2011, knees shaking, Si did 90<br />

random talks in 90 days reaching<br />

800 people. In his two-minute<br />

talks Si talks about life, fear and<br />

how to handle them both. Then,<br />

in 2012 and shaking a little less, he<br />

set himself a target of 365 random<br />

talks. By August he had completed<br />

192, reaching just over 2000 people.<br />

His fears have reduced markedly<br />

and his adventure has left him more<br />

trusting, peaceful and brave. “The<br />

biggest thing I have discovered”,<br />

says Si. “is that I don’t fear death<br />

anymore – it’s extraordinary”.<br />

HOW IT ALL STARTED:<br />

Si’s story is a remarkable one. It<br />

began 12 years ago on a bus in<br />

Brixton, South London. On the<br />

spur of the moment Si decided<br />

to express what his heart told him<br />

and overcame his fear of what<br />

people might think. Inspired by the<br />

possibility of returning to South<br />

Africa and the spirit of its heroes, he<br />

stood up and made a speech about<br />

just that to the silent, packed bus.<br />

“I was terrified to do it. My heart was<br />

pounding, my head throbbing and<br />

my throat was as dry as a bone. The<br />

only way I could get out of my seat<br />

was to imagine that I was jumping<br />

out of an aeroplane,” he says. In<br />

doing so, Si conquered his deepest<br />

fear of rejection and says that his<br />

life has never been the same since.<br />

What happened was miraculous<br />

and makes for an extraordinary<br />

story. On that cold and rainy night<br />

in Brixton, Si proved to himself just<br />

what is possible when you step up<br />

and take courageous action. From<br />

that day on, he knew that the only<br />

limitations to his own possibilities<br />

were totally self-imposed. He<br />

resolved to teach others to do the<br />

same.<br />

Si has taken his talks to gyms,<br />

saunas, changing rooms, restaurants,<br />

street corners, public gardens, pubs<br />

and many other places. Each time<br />

he talks about what it means to<br />

overcome fear and act courageously.<br />

He challenges his audience to<br />

follow their dreams and to not let<br />

fear stand in their way.<br />

“Once I explain to people that<br />

I’m not on day release from an<br />

institution, I’m not going to speak<br />

about religion or ask for petrol<br />

money, they often relax and really<br />

engage,” he says. “I truly believe that<br />

all people are fundamentally open in<br />

their hearts and if you are authentic<br />

people will get the message. No-one<br />

has slapped me, sworn at me or<br />

called the cops yet. Just one guy in<br />

the sauna told me he really didn’t<br />

appreciate the approach. He’d had a<br />

tough day”.<br />

Ultimately Si hopes to leave people<br />

inspired to take courageous action<br />

in their own lives, and to share<br />

the message with others. ”Every<br />

moment of courage dissolves<br />

fear”, he says. Is he getting better at<br />

being courageous? “I am no longer<br />

terrified, but I still get prety nervous<br />

just before each talk. The irony is<br />

you can only be courageous in the<br />

face of fear”.<br />

ABOUT SI EKIN:<br />

Si Ekin is a Teacher of Courage, life<br />

and business coach, inspirational<br />

speaker and facilitator. He is the<br />

founder of Ekin Coaching, which<br />

helps individuals and teams to set<br />

and achieve their goals through<br />

taking courageous action. Si has<br />

been a trans-African cyclist, photo<br />

journalist and British Army Officer.<br />

TO INTERVIEW SI OR FIND<br />

OUT MORE<br />

Cell: 082 565 0765<br />

Web: www.siekin.com<br />

Email: si@siekin.com<br />

To think is easy. To act is di�cult. To act as one thinks is the most di�cult. – Johann Wolfgang Von Goeth<br />

I have known not a few men who, a�er reaching the summits of business success, found themselves miserable on a�aining retirement age.<br />

�ey were so exclusively engrossed in their day to day a�airs that they had no time for friend making. – B.C. Forbes<br />

�������������������������������������������� 17


Green is the<br />

Future<br />

Phila Nhleko<br />

In life you come across interesting individuals, with creative thoughts that speak a lot in their artworks, like<br />

politics, environmental issues and more, to get the message out to the public. I came a cross Phila Nhleko,<br />

while studying at DUT. His a lover of the arts from Fashion, Arts Music and dance. Got a chance to steal<br />

a few minutes of his time.<br />

I like thinking big. If you’re going to be thinking anything, you might as well think big. – Donald Trump<br />

18 �������������������������������������������


Who is Phila Nhleko?<br />

Phila Nhleko is a young upcoming artist,<br />

graduated in fine Art from Durban<br />

University of Technology, who wants<br />

to own a ceramic studio one day.<br />

When and how did the love of<br />

art start?<br />

I had love for art at an age of 11 I guess.<br />

I use to draw cartoon characters’ like<br />

Mickey Mouse, Pokémon’s and Dragon<br />

Ballz. I went to high school and studied<br />

art until I got my diploma.<br />

Your 3rd year concept a little<br />

about it please?<br />

My work speaks about environment<br />

more about the thing that threatens<br />

life some the government is making a<br />

profit out of for an example the mining<br />

industry.<br />

�������������������������������������������������<br />

�����������������������������������<br />

������������������������������������������������<br />

What techniques you used for<br />

print making and why?<br />

In print making I was using mixed<br />

media on worked paper because it was<br />

the only way I could express my concept<br />

of my work I needed to show the<br />

viewers the Idea of a threatened environment<br />

in my work as whole both in<br />

printmaking and ceramics.<br />

Your ceramic work is fabz* the<br />

rhino one why did use bones and<br />

mosaics?<br />

Thank you Khanyi, About my ceramics<br />

work which was my favorite subject<br />

I wanted to do something different,<br />

something that was never seen before<br />

on the ceramic department even<br />

though I was working under pressure<br />

but I knew what I wanted to achieve<br />

in work I made bones of a dead rhino<br />

using white clay (porcelain), I smoke<br />

fired the bones to make them look old<br />

and decomposed and stuck then on a<br />

mosaic dry cracking land. This work<br />

speaks about the issue of the killing of<br />

the rhinos in Africa that we facing and<br />

about the endangered species.<br />

Which artist would you like 2<br />

works with? And why?<br />

I would like to work with Hennie<br />

Stroebel who was also my ceramic lecture.<br />

Jane Durand who has taken mosaics<br />

to the next level and I have been<br />

working for. John Dahlsen who is a contemporary<br />

Australian Environmental<br />

Artist all these artist has been inspirational<br />

through out my artwork. All the<br />

mentioned artists they have inspired<br />

me, especially working with Durand<br />

and Stroebel as my lecture helped me<br />

technically. However Dahlsens has<br />

inspired me conceptually.<br />

�����������������<br />

�����������������<br />

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�������������������������������������<br />

�������������������������������������������� 19


MORE OF NHLEKO’S WORK<br />

20 �������������������������������������������


Advertise in the Sigh Magazine and get across to an ingenious,<br />

intelligent and business minded clientele<br />

CONNECT WITH US<br />

Sigh Magazine<br />

@sighonline<br />

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Email: trustm@sighmagazine.co.za<br />

Visist: www.sighmagazine.co.za<br />

SIGH MEDIA<br />

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To waken interest and kindle enthusiasm is the sure way to teach easily and successfully. – Tryon Edwards


SIGH MEDIA<br />

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For all your design requirements<br />

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Email:info@sighmagazine.co.za<br />

22 �������������������������������������������<br />

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Tips on how to run a<br />

successful Company<br />

WRITTEN BY: THANDISIZWE MGUDLWA<br />

Do you want to run a successful company? If yes, then use the tips in<br />

this report and you should do well. �e tips are from an expert who<br />

leads a highly intelligent and successful group.<br />

According to Sandra Swanepoel, a director at So�line VIP, part of the Sage<br />

Group, companies o�en forget what the value of peace of mind is; and how<br />

important payroll and HR so�ware is.<br />

Swanepoel explains: Take for example a company with over 1 000 employees<br />

and which decided to replace its payroll and HR system with a new product<br />

that would give them growth opportunities; gear their business for the next<br />

�ve to ten years and an integrated system that would provide a seamless �nancial<br />

solution.?<br />

�� Two years later they are still battling to get pay-slips with accurate data to<br />

their employees, adds Swanepoel.<br />

�� A basic requirement that has cost them dearly, both in �nancial terms and<br />

employees being utterly frustrated by their employer not being able to<br />

deliver something that most take for granted.?<br />

So what does peace of mind really mean and what should companies be looking<br />

for when they are considering HR and Payroll so�ware vendors?<br />

Swanepoel advises the following;<br />

�� Make sure you understand the value proposition the company is o�ering.<br />

If price is the deciding factor, you will most likely not get the service you<br />

require. Make a decision based on a long-term perspective.<br />

��<br />

�� Do site visits and speak to payroll, HR and �nance to get an understanding<br />

of what worked and what did not.<br />

�� Can the vendor maintain so�ware from both a legislative and technology<br />

perspective?<br />

�� Do they have the infrastructure to support you should you expand across<br />

Southern Africa or even into Africa?<br />

�� Can they add value to your business in terms of supplying you with payroll<br />

experts should you have a crisis in your payroll/HR o�ce?<br />

�� At So�line VIP we have grown our payroll and so�ware business over the<br />

past 26 years to be world class.<br />

�� Our employees are absolute payroll and HR specialists. �e training we<br />

provide them kicks o� with four months of product training followed by<br />

practical sessions in a controlled environment, allowing us to compete<br />

with any international player, reveals Swanepoel.<br />

Business opportunities are like buses, there’s always another one coming. – Richard Branson<br />

�������������������������������������������� 23


GETTING YOUR<br />

BUSINESS TO GROW<br />

LEAD GENERATION<br />

Written By: Frank Ricard<br />

W hen your business depends<br />

upon getting new leads regularly,<br />

there are some options that are<br />

open to you which can help<br />

you to achieve it. In today’s<br />

technologically advanced<br />

climate, there are many<br />

businesses that tend to focus on<br />

electronic means of contacting<br />

potential customers, such as<br />

through social media or e-mail<br />

marketing. Although these can<br />

be effective, you should never<br />

overlook the possibility of<br />

direct mail and using those lists<br />

in order to increase the success<br />

of your business substantially.<br />

Here are some of the benefits<br />

that will be seen when you<br />

use this type of marketing<br />

and mail your list physically<br />

instead of automatically.<br />

Perhaps one of the most<br />

important things that need to<br />

be considered when choosing<br />

24 �������������������������������������������<br />

direct mail over e-mail marketing<br />

is that the majority of people<br />

look at their mail that they get<br />

in their mailboxes every day. Of<br />

course, some people are going<br />

to toss some of the information<br />

without looking at it but a vast<br />

majority of those individuals are<br />

going to sort through it without<br />

delay. This gets your message<br />

in front of those individuals<br />

easily and, compared to e-mail<br />

marketing , the response<br />

can be substantially higher.<br />

Another benefit to using direct<br />

mail is that you can specifically<br />

target groups of people that<br />

have an interest in what you<br />

are offering. It is important<br />

for you to consider this, not<br />

only when using direct mail<br />

but when purchasing the list<br />

of individuals that you will be<br />

mailing. The more focused the<br />

list is, the more likely<br />

it is going to be that<br />

you are going to see<br />

results from that list.<br />

Have you thought<br />

about the<br />

customization that<br />

is possible when<br />

mailing people<br />

instead of using<br />

electronic means of<br />

contacting them?<br />

W hen most people<br />

gather e-mail lists, they are only<br />

���������������������������������������������������������������������������������������������<br />

going to gather the most basic<br />

information from the potential<br />

customer. W hen you have a<br />

mailing list, you not only have the<br />

physical address but you often<br />

have their name and perhaps<br />

some other information as well.<br />

You can use this information in<br />

order to customize the mailing<br />

which will, in turn, increase the<br />

response. This is also something<br />

that should be considered<br />

when you are gathering a<br />

list or purchasing it from the<br />

company that generates leads.<br />

Finally, you can measure<br />

the results of mailing those<br />

individuals in order to see if<br />

any changes need to be made<br />

to the mailing. Of course,<br />

you would always want to<br />

consider changing the copy<br />

and testing in order to increase<br />

the response. Some of the ways<br />

that you can track the response<br />

of a direct-mail campaign<br />

include sending out coupons<br />

with specific information that<br />

either needs to be filled out on<br />

your website or to be mailed<br />

back to your company. This<br />

can assist you in doing a split<br />

test as well, allowing you to<br />

easily see which is going to be<br />

more effective so that you can<br />

make those changes and send<br />

the future mailings to a larger<br />

list to increase the response.<br />

About The Author<br />

Frank Ricard is the author of this article about direct mailing lists. Frank has extensive experience as a<br />

writer and entrepreneur and knows how powerful a good marketing list can be.


Boosting your<br />

Negotiation<br />

Skills<br />

Success in the business world hinges<br />

on a lot of di�erent factors, from<br />

successful marketing to proper<br />

business strategies. One area that<br />

a�ects a business’ bottom line more<br />

than most is in negotiation. Striking<br />

business deals is the cornerstone<br />

of the business world, and one that<br />

can make or break any company<br />

regardless of size. One bad deal can<br />

bring a company to its knees, and<br />

a stalled deal can be just as bad.<br />

Conversely, an excellent one can<br />

boost a tiny business towards huge<br />

success. Taking negotiation courses<br />

can help you improve your skills in<br />

this area and increase your successes<br />

in the process.<br />

Learning to negotiate involves a<br />

number of di�erent things, and good<br />

negotiation courses will focus on all<br />

of these areas. Good communication<br />

skills are the fundamentals of<br />

negotiation,<br />

for sure, but<br />

what about<br />

r e a d i n g<br />

other people?<br />

Being able to<br />

recognize the<br />

b e h a v i o u r,<br />

negotiation,<br />

a n d<br />

communication styles of others will<br />

work wonders on your abilities to<br />

understand the best<br />

ways to communicate<br />

with them, working<br />

towards your goal in<br />

the negotiation by<br />

understanding them<br />

as well. Knowing<br />

how others work is a<br />

great way to improve<br />

communication with<br />

them.<br />

Business negotiation<br />

is, at its heart, about<br />

conflict resolution.<br />

Negotiation courses will teach you<br />

how to e�ectively handle the process<br />

with a level head. Knowing when to<br />

make certain concessions and which<br />

ones to make is vital, as is knowing<br />

when you need to stand �rm and<br />

not give in. Coming to an agreement<br />

can take time, but the skills you can<br />

learn through classes on negotiation<br />

will help you expedite the negotiation<br />

process and e�ectively reach an<br />

agreement that all parties involved<br />

can be satis�ed with. From hiring<br />

new employees to making a highlevel<br />

business merger, negotiation<br />

skills will come into play time and<br />

again.<br />

�ere are a number of negotiation<br />

courses available, from college based<br />

programs to more professional<br />

seminar type classes. �e investment<br />

you make in gaining excellent<br />

negotiation skills will pay o� not<br />

only for your company but for you<br />

personally as well. Your career will<br />

advance as employers see your<br />

potential for successful negotiations,<br />

and you will become a valued part<br />

of any business instead of one more<br />

cog in the machine. Most negotiation<br />

classes take little time to complete<br />

and will give you all the skills and<br />

theories you need to be the best you<br />

can be when the time comes to strike<br />

a deal.<br />

�������������������������������������������� 25


THE 10<br />

COMMANDMENTS<br />

OF A<br />

GOOD<br />

BUSINESS<br />

NAME<br />

by: Anne Carter<br />

Like an individual’s given name, a business name is an identity. Naming your business is one of the<br />

toughest parts of starting a business mainly because you’ll be known under this name from the start<br />

until you, hopefully not, end your business. Your business will have to live, figuratively speaking, under<br />

this given name. A business is like a new born child. You have to give it a name. When you give it a<br />

name that doesn’t exactly fit your business, it would be just like naming a kid with a wrong name too.<br />

A business name doesn’t exactly make up for serious deficiency in your business operations or help you<br />

avoid selling. But a business name is everything and nothing. Getting the right business name will help<br />

distinguish you from a sea of bland competitors, provide your customers with a reason to hire you, and<br />

aid in the branding of your company. Apply these 10 commandments when choosing a name for your<br />

business.<br />

�e golden rule for every business man is this: “Put yourself in your customer’s place. – Orison Swe� Marden<br />

26 �������������������������������������������


1. Take Naming Seriously<br />

Naming your business or products is a serious matter. The<br />

name you choose can play an integral part in the marketing<br />

of your company. Your name projects your image, brand and<br />

position in the marketplace.<br />

2. Avoid Word Play Dangers<br />

Taking the word play strategy will add to the difficulty in<br />

having customers remember and find you. Being cute can<br />

backfire. Funnynames.com lists the following actual “businesses<br />

to avoid:”<br />

Ear-Resistible Designs Plus<br />

Dirty Ernies Paragon Hotel<br />

Fireball Oven Co<br />

Mess Graphics Inc<br />

Ralph Rotten’s Nut Pound<br />

X-Ray Sweaters<br />

3. Don’t be an IBM<br />

While it might be tempting to abbreviate your business name<br />

to make communications and correspondence easier, as a<br />

small business owner, you don’t have the resources and marketing<br />

muscle to educate your market on what you acronym<br />

means.<br />

4. Be Focused<br />

Forget tagging your business name with the moniker such<br />

as global or enterprise. Any start-up founder has big visions<br />

for their company. You might one day envision marketing<br />

to diverse markets and having a wide range of products.<br />

Successful start-ups have limited time and money; it’s more<br />

likely your success in the world of commerce will come from<br />

being highly focused in one narrow area. A small company is<br />

a specialist; it’s why your customer wants you.<br />

5. Stay Out of Court<br />

Never ever use, borrow, or modify an existing famous brand<br />

name. In Elizabethtown, Kentucky, Victor Moselet used the<br />

name Victor’s Secret when he opened his adult gift and linge-<br />

rie shop. Victor’s Secret did not remain secret when the legal<br />

department of Victoria’s Secret sent a letter to Moselet claiming<br />

trademark infringement. In haste, the name was changed<br />

to Victor’s Little Secret, but the change was not enough for<br />

Victoria’s Secret who then filed a lawsuit.<br />

6. Think Beyond Local<br />

The bulk of small businesses operate in local markets. This<br />

doesn’t mean your name should be geographically based. If<br />

you are marketing to customers in a local market, they’ll know<br />

you operate locally. Adding your town name to your business<br />

name just ensures you will be stick in a long directory list of<br />

other local companies with similar names. If you want a local<br />

name, add it to your marketing such as “Exclusively Serving<br />

the (town) Area.”<br />

7. Avoid ME Inc<br />

It’s a common tendency for a business to be named after the<br />

original founder. If you are planning to one day sell your company,<br />

a company owner named business is less attractive to a<br />

perspective buyer’s than a brand built on a company.<br />

8. Ask Others to Spell it<br />

A unique business name may be an advantage since people<br />

will easily recognize it. But a too unique business name<br />

may drive some people crazy when trying to spell it. The<br />

world could be spelled with site or sight. Put your business<br />

name through the spelling test and ask others to spell<br />

it. Yourdictionary.com lists experience, intelligence, jewelry,<br />

millennium, and personnel as a few of the top 100 most misspelled<br />

words.<br />

9. Be Web Friendly<br />

Consumers are bombarded with business names and advertising<br />

on a daily basis. Your job as a successful small business is<br />

to make customers remember you. Your website web address<br />

should be the same as your business name. Avoid the<br />

hyphenated web address names. It’s hard enough to<br />

remember a web site address without the hyphens.<br />

10. Check Availability<br />

When you have developed a great business name, spend<br />

the time to determine if another business isn’t using it.<br />

You can use a similar name for your business if another<br />

company uses it in an unrelated market or industry.<br />

Once you have your name, protect it by registering the<br />

business name with your country or State office.<br />

Your business name should be easy to remember and memorable.<br />

Apply these 10 commandments when naming your<br />

business and in the end you’ll avoid a marketing disaster.<br />

Leadership is a potent combination of strategy and character. But if you must be without one, be without the strategy.<br />

– Norman Schwarzkopf<br />

�������������������������������������������� 27


EFFECTIVENESS<br />

THE GREATEST WORD<br />

IN SMALL BUSINESS<br />

LEADERSHIP<br />

by: Will Pena, MBA<br />

What is effectiveness? Effectiveness is being solely focused<br />

on the tasks that drive an organization to fulfill<br />

its mission, and achieve its vision.<br />

It was once said that 95% of the decisions that are<br />

made by the majority of CEOs in fortune 500 companies<br />

in America can be made by the average high<br />

school senior, but it is the remaining 5% of decisions<br />

that justifies their extraordinary salaries.<br />

W hat is so valuable about this 5% of decisions that<br />

it is rewarded so greatly? It is the ability to make the<br />

best decisions at the right time that more greatly leads<br />

the organization to achieve its mission and fulfill the<br />

purpose of increasing shareholder value.<br />

28 �������������������������������������������<br />

W hat does this have to do with small business? Well,<br />

similarly, a small business leader’s effectiveness is<br />

what drives the organization for ward, and gets the<br />

business closer to achieving its vision.<br />

The key to effective decision making lies in diligently<br />

making every and all business decisions in terms of<br />

the organization’s mission. In other words being more<br />

loyal to the mission than anything else.<br />

It is human nature to make decisions based on emotion,<br />

desperation, or a host of other reasons. Yet<br />

business greatness is only achieved when the organization’s<br />

mission is the driving force for every decision<br />

that the business leader makes.<br />

Being able to touch so many people through my businesses and make money while doing it, is a huge blessing. – Magic Johnson


The Captain of the Ship<br />

The business leader is the captain<br />

steering the ship to get the entire<br />

organization to its destination. This<br />

takes strength of character and an<br />

iron will that will not compromise<br />

when faced with less than desir-<br />

able decisions. The captain is not<br />

swayed emotionally when having to<br />

let go of an employee, confronting<br />

the leadership team, or other of the<br />

less desirable yet necessary deci-<br />

sions that need to be made.<br />

The business leader does not have<br />

the option to make decisions that<br />

will not ultimately support the<br />

mission. W hen the business leader<br />

allows him or herself to be dis-<br />

tracted, it erodes the organization’s<br />

foundation and any opportunity to<br />

help the enterprise achieve busi-<br />

ness greatness.<br />

A Common Leadership Pitfall<br />

The most common example that<br />

I have seen that distracts small<br />

business owners - is the decision to<br />

transform the organization into the<br />

business owner’s personal pock-<br />

etbook . This is when decisions<br />

are made to provide the business<br />

owner and the family members<br />

with perks that create deficits in the<br />

financial foundation of the busi-<br />

ness.<br />

Providing family members with<br />

cars, health benefits, cash bonuses,<br />

excessive salaries, down payments<br />

on homes, etc., which have abso-<br />

lutely no business purpose - are the<br />

usual things that weigh the organi-<br />

zation down and creates obstacles<br />

to fulfilling the organization’s<br />

purpose.<br />

Also, this preferential treatment<br />

comes on the backs of the sweat<br />

and toil of the employees, which<br />

leads to resentment toward their<br />

leaders as well as loss of respect for<br />

their leadership.<br />

Eventually, because of changes<br />

in the economy, or other circum-<br />

stance, there is a meltdown, and the<br />

SMS SIGH TO 45813 AND STAND A CHANCE TO WIN ONE OF THE THREE BOOKS TITLED<br />

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business owner and the family learn<br />

a hard lesson.<br />

Conclusion<br />

It is the business leader’s ability to<br />

stay on course that separates them<br />

from every other person, and makes<br />

it possible for the organization to<br />

achieve greatness. They refuse to be<br />

distracted from the organization’s<br />

mission even though it results in<br />

short term sacrifices, conflicts, and<br />

inconveniences.<br />

Yet, their<br />

determination<br />

to uphold their<br />

mission and vi-<br />

sion, in spite of<br />

personal need,<br />

will propel the<br />

organization<br />

to greater and<br />

greater heights<br />

of effectiveness<br />

and higher levels of greatness.<br />

�����������������<br />

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Your small business has growth<br />

p o t e n t i al<br />

Gone are the days where a good<br />

services or products sells itself.<br />

Yes, one could argue that its<br />

not completely gone, but relying on<br />

this method will keep your business<br />

small, infact you might be kicked out of<br />

business from �erce competitor. �at is<br />

why marketing has become an essential<br />

part of sustaining and developing<br />

businesses in today’s world. Lots of<br />

people dislike selling, infact; I personally<br />

do not enjoy selling. But if you enjoy<br />

what you do and know can see its impact<br />

in the lives of others, you will get o� your<br />

backside with joy and go out there telling<br />

everyone about your business.<br />

So if marketing is very important and<br />

each and every business owner is doing<br />

it, how can one increase their chances<br />

of gathering e�ective leads through<br />

marketing?<br />

Talk to more people daily about<br />

the solutions you offer<br />

Don’t talk about what you do, but exactly<br />

how your product/service resolves a<br />

problem. Starting is always a daunting<br />

30 �������������������������������������������<br />

process, but remember as your do it<br />

daily, it gets easier and becomes more<br />

productive. So you can start with a<br />

small but targeted number of potential<br />

customers/Clients. For example, your<br />

end target may be to talk to atleast 100<br />

people everyday; you can start with 15<br />

people, then increase or exceed your<br />

target number, as you get be�er. �e<br />

more customers you talk to about the<br />

help your business can provide, the<br />

greater your chances of ge�ing more<br />

customers.<br />

Attend as many business and<br />

networking occasions as possible<br />

You should a�end good and targeted<br />

networking events; or you can organise<br />

your own-targeted networking<br />

events. Business is about constructing<br />

relationships, networks and trust.<br />

People will most likely do business with<br />

someone they know and trust, and will<br />

also recommend their friends to your<br />

business due to the relationship they<br />

have built with you. Nonetheless, you<br />

need to use your time wisely, so plan<br />

your week e�ective and make sure that<br />

participating in networking activities<br />

do not a�ect providing an e�cient and<br />

timely product/service to your current<br />

client, simply because good service<br />

means repeat business. �erefore, plan<br />

to a�end events during your idle/less<br />

hectic hours and work at your busy<br />

hours. Keep it balanced!<br />

Don’t spam people with selling<br />

I used to be part of several small<br />

company groups on Facebook, but have<br />

recently removed myself from all of these<br />

groups because of the constant selling.<br />

I know the owners/administrators<br />

of these group must have set up the<br />

groups for like-minded business owners<br />

to network, post questions and share<br />

advice of everyday business issues,<br />

however, other members have screwed it<br />

up with constant spamming. �ey don’t<br />

contribute, but simply advertise and<br />

sell their products/services. �e simple<br />

truth is, no one wants to be sold to all the<br />

time. So please create genuine business<br />

relationships, be a listener. When you<br />

a�end business activities, talk less about<br />

yourself business, rather ask questions.<br />

�e advantage of asking questions is that<br />

To think creatively, we must be able to look afresh at what we normally take for granted. – George Kneller


�e great accomplishments of man have resulted from the transmission of ideas of enthusiasm. – �omas J. Watson<br />

it helps you understand the need of the<br />

individual and if you provide products/<br />

services that might help reduce or<br />

eliminate the problem, you stand a be�er<br />

chance of providing them with that<br />

information and thus increasing your<br />

chances of a business relationship which<br />

then result in the individual ge�ing your<br />

products or services. You also get wordof-mouth<br />

referrals via this medium.<br />

Use cost-free listing websites and<br />

discounted paid advertising<br />

�ere are no cost listing websites or<br />

a�ordable paid websites when you can<br />

market your business. i.e. Craigslist,<br />

Yell etc. Just type ‘free business listing<br />

websites’ into www.google.com and<br />

you will get the information required.<br />

Remember to only o�er solutions; don’t<br />

wa�e all about your business, because<br />

your potential client is not looking to<br />

be impressed, but is seeking a product<br />

or service that will solve a problem or<br />

enhance productivity.<br />

Use social media method to advertise<br />

your business<br />

Technologies have transformed the<br />

technique we do business today. �e<br />

arrival of websites like Myspace, Twi�er,<br />

LinkedIn, YouTube etc. has created<br />

business a lot easier and marketing less<br />

costly. By using these mediums to market<br />

your business is a cheap way of ge�ing<br />

leads, but don’t get carried away with the<br />

time spent on each platform. You must<br />

analyse your potential market and what<br />

platform they’re mostly likely to be on<br />

and spend time there to market your<br />

business. Remember, no spamming,<br />

Build relationships, which then leads to<br />

business. If your potential customers are<br />

more on Facebook than twi�er, then use<br />

more of Facebook and set the number of<br />

hours each day you will spend on each<br />

platform and try to measure the returns<br />

from each platform. I know this can<br />

sometimes be challenging, but ge�ing<br />

these stats can help you strategically plan<br />

for your social internet marketing and<br />

improve productivity. Remember, you<br />

can always outsource, if you lack time to<br />

do social media marketing yourself.<br />

Join o�-line business communities and<br />

on-line business forums -<br />

Off-line business organizations like<br />

Chamber of Commerce, Marketing<br />

Consultant London groups, small<br />

business groups, BNI<br />

etc. can help your<br />

business increase<br />

through referrals and<br />

networking. Joining<br />

online business forums<br />

give you a platform to<br />

network, participate<br />

in discussion, give<br />

advice and be known.<br />

As you continuously<br />

participate and provide<br />

advice, people in the<br />

group might �nd you as the expert and<br />

come to you when they need advice and<br />

most times, they will click on your pro�le<br />

to �nd out more about you. Because<br />

they do this, there is a greater chance of<br />

them clicking to your website and as you<br />

know the more visit to your website the<br />

more clients/customers you are likely<br />

to get. So when providing suggestions,<br />

know your issue perfectly and be concise<br />

and clear.<br />

Contact Organisations about<br />

speaking at activities<br />

Speaking at occasions give you more<br />

publicity. So search through your local<br />

community website and check for future<br />

occasions; call and ask to speak for free<br />

in some of the events. As you do free<br />

speaking at activities and get known in<br />

your business, with time, you will be<br />

approached for compensated speaking.<br />

Remember when you speak at occasions;<br />

don’t promote your products/services<br />

on stage, else you lose your audience.<br />

You need to research your topic, be<br />

prepared to present the speech like you<br />

life depended on it and once you can<br />

capture the listeners; they will come<br />

asking for your business details and how<br />

you can help them backstage at the close<br />

of event.<br />

�ese are my few marketing suggestions<br />

for small business owners; big �rm will<br />

use radio, TV & billboard advertising.<br />

But nevermind, as your business grows,<br />

you will have su�cient funds to do largescale<br />

advertising, but in the meantime<br />

don’t throw away cash on marketing,<br />

only do cost-e�ective marketing. But<br />

don’t quit marketing because that is the<br />

channel for organization growth. All the<br />

best!!!<br />

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��������������������������������<br />

�������������������������������������������� 31


Welcome<br />

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Fax:<br />

Email:<br />

Website<br />

Sigh Magazine is an entrepreneurial magazine<br />

P O Box 1730, Halfway House, Midrand<br />

Trust Molai,<br />

0763884421<br />

info@sighmagazine.co.za<br />

www.sighmagazine.co.za<br />

Allen T Ngwenya<br />

011 039 6167<br />

sales@allen�rading.com<br />

www.allen�rading.co.za<br />

407 Bond Str. Corner Oxford Str. Randburg<br />

Cheryl-Lee Tonkin<br />

087 943 7784<br />

clee@overdriveauto.co.za<br />

VideoVision Entertainment Durban<br />

Film Production & Distribution<br />

134 Essenwood Rd, Berea, Durban 4001<br />

Nilesh Singh<br />

031 204 6050<br />

031 202 5000<br />

nilesh@videovision.co.za<br />

www.videovision.co.za<br />

Kaya Couter Productions Gauteng<br />

Description:<br />

Address:<br />

Contact:<br />

Tel:<br />

Fax:<br />

Email:<br />

Website<br />

Urban Genesis Management Gauteng<br />

Description: Security Services<br />

Address:<br />

Contact:<br />

Tel:<br />

Fax:<br />

Email:<br />

Website<br />

Description:<br />

Address:<br />

Contact:<br />

Tel:<br />

Fax:<br />

Email:<br />

Website<br />

Description:<br />

Address:<br />

Contact:<br />

Tel:<br />

Fax:<br />

Email:<br />

Website<br />

Film and video productions.<br />

295 Vine Street, Randburg, Ferndale<br />

Kaya Couter<br />

011 047 0595<br />

086 5030 705<br />

kaya_2003@musician.org<br />

8A Jellicoe Ave. Rosebank, P O Box 1314<br />

Piet Ndou<br />

+27 11 447 8841<br />

+27 11 447 1375<br />

piet.ndou@urbangenesis.co.za<br />

www.urbangenesis.co.za<br />

Prezence southafrica Cape Town<br />

Nautica, Beach Rd, Granger Bay. Cape Town<br />

Julian vanplato<br />

021 419 9152<br />

julian@prezence.co.za<br />

www..prezence.co.za<br />

List your business on<br />

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