About Walter Reed Army Medical Center - DCMilitary.com

Your Military Health Plan
Information about TRICARE is available on Walter Reed's
Web site at www.wramc.army.mil. Visitors are also welcome at
Walter Reed's TRICARE Service Center in Heaton Pavilion,
Bldg. 2, third floor, Suite 3-D, for help with enrollment or
claims issues. Phone (202) 782-4393 or DSN 662-4393.
TRICARE is a regionally administered Department of
Defense managed-care health program with three options:
Prime, Extra, and Standard. Active-duty service members must
enroll in Prime. Eligible family members and retirees may
choose whichever of the three options best suits their needs.
Prime requires completing an enrollment form. Extra and
Standard do not.
Walter Reed is part of the TRICARE North Region and
works with the regional contractor, Health Net Federal
TRICARE
Services, to offer TRICARE. Walter Reed is a Prime site for
active duty and eligible family members and retirees.
How to enroll: In TRICARE North, all Prime enrollments
require paperwork to be mailed to Health Net. Active-duty
service members newly assigned to Walter Reed must complete
this paperwork with 30 days of arrival. Active-duty service
members receive enrollment forms during inprocessing.
Forms are also available from Health Net online at
www.healthnetfederalservices.com, and at Walter Reed's TRI-
CARE Service Center in Heaton Pavilion (Bldg. 2, main hospital),
third floor, Suite 3-D. Phone (202) 782-4393 or DSN
662-4393.
TRICARE for Life is a program available to beneficiaries
who are 65 and older. Those who enroll in Medicare Parts A
and B are automatically considered users of TRICARE for
Life. Under this program, they may see civilian providers in
the community, use Medicare as the first payer for services,
and get TRICARE as a second payer to pay for their Medicare
deductibles and cost shares.
There are also six Uniformed Services Family Health
Program sites in the Department of Defense. These sites enroll
Medicare-eligible beneficiaries as well as active duty family
members, and retirees and their family members under age 65.
Those who enroll give up access to military treatment facilities
for the duration of their USFHP enrollment. Four of these programs
are in the TRICARE North Region. The closest to
Walter Reed is offered through Johns Hopkins Medical
Services Corp. Information on that program is available at
(800) 80-USFHP.
Administrative Services
Army Community Service
The Army Community Service Center helps the total Army
family by providing services to maintain stability and meet the
challenges of military life. Readiness services are available to
active-duty and retired service members, their family members,
Army civilian employees and reservists on active duty.
ACS is on the lower level of Doss Memorial Hall, Bldg. 17 and
is open Monday through Friday from 7:45 a.m. to 4:30 p.m.
Phone (202) 782-3412.
Among ACS Readiness Services:
• Information, Referral & Follow-up provides timely, comprehensive
information on both military and civilian commu-
36 “Home of Warior Care and So Much More”