The ELLIS system
The ELLIS system
The ELLIS system
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<strong>The</strong> Hotels theme helps learners become<br />
familiar with both the social and communicative<br />
language skills involved with checking<br />
in and out, room service, concierge, and<br />
even disputing the bill. Food service workers<br />
learn skills to take orders, offer suggestions,<br />
and use language respectfully, while<br />
patrons learn skills to cover all aspects of<br />
Lessons provide appropriate content for ordering, eating, and paying for breakfast,<br />
entry level to executive positions.<br />
lunch, dinner and more.<br />
Office and Social skills lessons focus on<br />
helping learners acquire the tools to introduce themselves to a receptionist and<br />
make small talk. Cultural information is supplied to help them give and accept<br />
compliments, make invitations, communicate over the telephone, and close<br />
conversations comfortably in the English language.<br />
In Meetings and Business Discussions,<br />
learners gain confidence and practical virtual<br />
experience in planning meetings, conducting<br />
meetings, describing trends, and<br />
reporting results. In addition, learners gain<br />
language skills in discussing and expressing<br />
opinions, finding solutions, and other<br />
topics necessary for effective communication<br />
with co-workers.<br />
With over 150 branches and dozens of<br />
Considering options, clarifying meaning,<br />
characters, the Role Play opportunities are<br />
virtually endless.<br />
handling objections, reaching agreement,<br />
seeking assurances, and making requests<br />
are all covered in the Contracts and Negotiations volume–as well as discussing<br />
legal issues, term and termination, technology, and territorial issues.<br />
With over 750 instructional hours available, the <strong>ELLIS</strong> Business Series is the<br />
most comprehensive business English language program available anywhere.<br />
Business Series<br />
Content<br />
Airports & Transportation<br />
Airline Check In<br />
Dealing with Problems<br />
Immigration<br />
Customs<br />
Exchanging Money<br />
Renting a Car<br />
Making Transportation Arrangements<br />
Taking a Taxi<br />
Hotels, Restaurants, & Hospitality<br />
Checking In<br />
Concierge<br />
Hotel Services<br />
Checking Out<br />
Ordering Meals<br />
Reservations<br />
Ordering Drinks<br />
Paying<br />
Office & Social Skills<br />
Meeting the Receptionist<br />
Meeting Your Contact<br />
Giving and Accepting Compliments<br />
Making & Accepting Invitations<br />
Making Introductions<br />
Small Talk--Business and Personal<br />
Saying Goodbye<br />
Answering the Phone<br />
Taking Messages<br />
Making and Changing an Appointment<br />
Placing an Order<br />
Making Travel Arrangements<br />
Contracts & Negotiations<br />
Clarifying Meaning<br />
Handling Objections<br />
Reaching Consensus<br />
Seeking Assurances<br />
Considering Options<br />
Term and Termination<br />
Territories<br />
Legal Issues<br />
Making and Handling Requests<br />
Business Meetings<br />
Talking with Co-workers<br />
Finding Solutions<br />
Discussing Options<br />
Agreeing and Disagreeing<br />
Planning a Meeting<br />
Arranging a Trade Show<br />
Conducting a Meeting<br />
Describing Trends<br />
Reporting Results<br />
Multiple Login—<strong>The</strong> more the merrier!<br />
Up to three learners can study on one<br />
computer at the same time, taking<br />
advantage of peer learning and<br />
making better use of resources.<br />
Practice makes perfect. <strong>The</strong> three levels<br />
of lesson-specific activities are based<br />
entirely upon where each learner is<br />
and where that learner has been.<br />
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