(TA) Request Form - GoArmyEd

Non-LOI School–Rejecting a 

Tuition Assistance (TA) Request Form 

General Instructions 

This Step-by-step Instruction explains how a Non-LOI school can reject a Soldier’s TA 

Request form in GoArmyEd. 

Step-by-step instructions are provided for the task listed below. Select the task to go 

directly to it. To return to this page, select the arrow. 

• Rejecting a Soldier’s TA Request form 

You will need the following: 

• Internet access 

• User name and password for the GoArmyEd portal 

Prerequisite: You should have completed the following training modules: 

• GoArmyEd Overview 

Business Policies 

The following business policies apply to rejecting a class enrollment using the TA 

Request form: 

• Non-LOI school users are able to reject TA Request forms in Pending, Dropped, 

and Approved status. 

• Rejecting a TA Request form results in an immediate credit to the Soldier's TA 

balance and renders the request ineligible for invoicing if the rejection was 

processed prior to invoicing. 

• If the rejection occurs after the enrollment has been submitted to the Army on an 

invoice, it will result in a credit line item on the next invoice. 

• After rejecting a class, all costs and grades associated with the class will be 

removed, and the school will be unable to invoice for the class. 

• A rejection reason is required prior to processing a rejection for a TA Request form 

• A Communication Tracking Summary (CTS) email is sent to the Soldier when a 

rejection is processed for a TA Request. The rejection reason and any comments 

provided are included in the email. 

Version 2, Last revised: 9-May-2011 Green underlined text designates new information or changes Page 1 of 11

Non-LOI School 

Rejecting a Tuition Assistance (TA) Request Form 

Step-by-step Instructions – Rejecting a Soldier’s TA Request Form 

Use the following steps to reject a Soldier’s TA Request form. 

Note: Screen images in this document might vary slightly from the current GoArmyEd portal. 

1. Log into GoArmyEd at www.goarmyed.com with your user name and 

password. 

2. Your GoArmyEd homepage appears. 

3. Select the “TA Request Queue” link in the School Resources section. 





4. The TA Request Search screen appears. The “School” field automatically 

displays your school code and name. 

Enter search criteria to search for an existing TA Request, and then select the 

“Search” button. For example: 

• To search for a specific subject or catalog number, enter the subject 

code or catalog code in the “Subject Code” or “Catalog Nbr” fields. 

• To search for a class with a specific start date, select the calendar icon 

to populate the date in the “Start Date” field. Using that search field 

will display only classes with the specified start date. 

• To search for a class with a specific title, enter the class title in the 

“Class Title” field. 

• To search by “Class Status” field, select the drop-down arrow to view 

TA Requests in Approved, Dropped, Pending, or Rejected status. 

Note: Only TA Requests in Approved, Dropped, or Pending Status can 

be rejected. 

• To search using the “Sort Order” field, select the drop-down arrow to 

choose the GEO Ed Center, Name, Start Date, or Submit Date. 

Hint: Leave all search fields blank and select the “Search” button to view all 

TA Request Forms. 

Note: The search criteria you set during a session will be retained for when 

you return to the Search screen. 





5. The TA Request Search screen displays a list of search results that meet the 

search criteria. 

Hint: Select a column title to sort the list according to the heading selected. 

In this example, no search criteria were selected and all TA Request forms 

appear. 

Select any field for a specific Soldier from the list to access the TA Request 

form. 





6. Only TA Request forms in Pending, Approved or Dropped status can be 

rejected. 





7. The TA Request screen appears. The form displays Student Information, 

School Information and Class Information. The Class Cost section, Invoice 

Details, TA Request Status section and the Dates section. 





8. Scroll to the TA Request Status section of the form and select the drop-down 

arrow in the “*Class Status” field and change the status to rejected. 

Select the “Submit” button. 

9. A Rejection Confirmation pop-up message appears stating all costs and, if 

applicable, grades associated with the class will be removed and you will be 

unable to invoice for the class. 

Select the “OK” button to proceed in rejecting the TA Request form. 





10. Next, select the drop-down arrow in the “Reject Reason” field and select one 

of the following reject reasons: 

• Class not available/cancelled 

• Does not meet prerequisites 

• Extenuating circumstances 

• Not a degree plan requirement 

• Other 

• School policy 

• Wrong class or section 

Note: If you need to reject a class due to incorrect class cost or incorrect 

number of credits, open a helpdesk case to resolve. 

Note: Include additional comments (up to 250 characters) to the Soldier in the 

text box provided. 





11. Select the “Submit” button to complete the TA Request form rejection. 

12. A Soldier’s TA Detail page pop-up message appears stating all changes to 

Army Cost will be reflected on a Soldier’s TA Detail screen within one hour of 

the update. 

Select the “OK” button to continue. 





13. Scroll down to the Dates section of the TA Request form to the “Rejection” 

field. In this example, the “Rejection” field displays a reject date of 

09/11/2010, the name of the school representative who rejected the class, the 

name of the school, and the email address of the school representative. 

Note: Email addresses do not appear in the Soldier view. 

A Communication Tracking Summary (CTS) email is sent to the Soldier when a 

rejection is processed for a TA Request. The rejection reason and any 

comments provided are included in the email. 

14. Select the “Return to Search” button to access the TA Request Search 

screen. 

Select the “Close Window” link located on the upper right corner of the page 

to return to your GoArmyEd homepage. 




Key Points to Remember 

• Rejecting a TA Request results in an immediate credit to the Soldier's TA 

balance, making the TA Request ineligible for invoicing if the rejection was 

processed prior to invoicing. 

• If a rejection occurs after an enrollment has been submitted to the Army on an 

invoice, it will result in a credit line item on the next invoice. 

• After rejecting a class, all costs and grades associated with the class will be 

removed and the Non-LOI school will be unable to invoice for the class. 

• GoArmyEd is considered the Soldier’s system of record.

(TA) Request Form - GoArmyEd

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