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SUUNTO COLLECTION 2010

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Distribution guidelines<br />

Suunto Collection_<strong>2010</strong><br />

Any sale or distribution of Suunto products beyond the direct-to-consumer retail model that Suunto has approved for a specific Dealer<br />

location, may be deemed “Re-Distribution”. This is a violation of Suunto’s distribution guideline for this MAP Policy. If Suunto determines<br />

that a dealer has engaged in re-distribution of Suunto products, Suunto reserves the right to make its own independent decision<br />

regarding allocations or a specific Dealer’s status as part of Suunto’s distribution network.<br />

Sale of Suunto Dive products is limited to Authorized Suunto Dive dealers only, all sales inquiries must be directed through Aqua Lung<br />

America; 888-81-3483.<br />

Retailers’ value-adding distribution services may be limited to a geographic area and distribution outside such area may be unauthorized<br />

by Suunto.<br />

International distribution, sales, and shipping of Current MAP Products outside of the United States is not permitted unless otherwise<br />

approved in writing by Suunto.<br />

E-Commerce<br />

E-Commerce Partners must maintain “Shopping Cart” technology for full consumer transaction completion and approval/verification<br />

on-line for all products at any time by any consumer. This includes providing an approved, secure consumer site (SSL) for all transactions<br />

and ensuring consumer privacy and fraud protection. This requires an advanced ecommerce platform with no PayPal or Yahoo Store type<br />

systems.<br />

E-Commerce Partners must have an approved product presentation site and consumer education information must be available for<br />

each product listed on the site. This includes, but is not limited to: a full graphic image of the product; Suunto’s specifications on each<br />

Wristop product listed; and an explanation of Suunto’s key Wristop technologies. This will serve to enhance the consumer experience<br />

for Suunto products, as well as maintain the integrity of Suunto’s premium products. “Linking” to the Suunto website for specifications,<br />

graphic images, or other basic consumer education information that Suunto deems necessary to sell Suunto products online is prohibited.<br />

Downloading this information (from the Suunto website) for placement/availability on a designated E-Commerce Partner site is permitted,<br />

with prior approval.<br />

E-Commerce Partners must have the capability for email and consumer information retention, as well as the capability to distribute email<br />

information to their consumer database. To this end, each E-Commerce Partner must work with Suunto in regards to direct-to-consumer<br />

emails to announce and/or feature designated products agreed to by both the E-Commerce Partner and Suunto. Requirements include:<br />

Email response capabilities within one (1) business day, a posted toll-free number on every page, as well as posted customer service hours<br />

on contact page.<br />

E-Commerce Partners must have a dedicated Suunto brand landing page with a clearly posted return policy. This may be used to link<br />

directly from Suunto’s on-line dealer locator.<br />

E-Commerce Partners must be an existing Suunto Wristop account in good financial standing and not be in violation of Suunto’s<br />

Distribution Guidelines or any other established Suunto policy.<br />

Suunto Dive products including all dive wristop models are forbidden from E-Commerce sales.<br />

As an Authorized Suunto E-Commerce Partner Suunto will permit the E-Commerce Partner to use the Suunto name in Google AdWord<br />

searches. The E-Commerce partner will provide Suunto with the AdWord Account #. Strict adherence to MAP guidelines will be enforced<br />

for all E-Commerce partners. Any E-Commerce account that violates MAP will face an initial violation penalty of two (2) weeks deauthorization<br />

from Google AdWords, a second violation penalty of thirty (30) days de-authorization from Google AdWords. A third<br />

violation will result in permanent delisting from Google and will terminate distribution.<br />

E-Commerce Partners must commit to agreed inventory levels on all Suunto products that are considered “in-line”, and to an annual<br />

minimum 15,000 USD total business in Suunto Wristop products (at wholesale value).<br />

If an E-Commerce Partner fails to meet the minimum level of total business, Suunto reserves the right to remove the account as an<br />

approved E-Commerce Partner.<br />

Suunto reserves the right to approve any website or any Suunto authorized dealer with regards to these listed E-Commerce Guidelines, or<br />

Suunto’s own expectation of product presentation and the consumer experience on any E-Commerce Partner’s online store.<br />

Any questions regarding this policy should be directed to the Sales Department at Suunto Sales Offices in Ogden, Utah.<br />

*Please see “Current Price List” for a detailed listing of those Current Wristop Products that fall within the guidelines of this policy.<br />

*Effective January 1st, <strong>2010</strong><br />

Outdoor Wristops (see Outdoor Sales Program)<br />

Training Wristops (see Training Sales Program)<br />

SERVICES AND PROMOTIONS

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