SUUNTO COLLECTION 2010

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2010 Terms And Conditions
Payment Terms:
Suunto USA restricts shipments to approved dealers who have
established an “open account” status with the SUUNTO USA credit
department. Standard terms are NET 30. A finance charge of 1.5%
per month or highest allowable by law, whichever is lower, will be
added to invoices not paid within the due date. A $25.00 services
charge will be required for all returned checks.
Freight Terms:
To accounts within the continental limits of the United States:
Shipments of more than $1,500.00 – freight prepaid for ground
shipments. All other shipments will be charged standard ground
shipment rates. All shipments are FOB Amer Sports Warehouse,
Mt. Juliet, TN.
Minimum Order:
To qualify for dealer status, dealer must place an opening booking
order totaling a minimum of $1000.00. This also applies to orders
for repair or replacement parts, or special orders for customers.
Re-Orders:
A $100.00 minimum re-order is required or a $15.00 handling fee
will be charged to every order under $100.00.
Spare Parts:
See spare parts price list.
Return & Replacement Policy: (Please see “Suunto Return
Policy” for complete Policy details.)
1. Defective merchandise may be returned upon receipt of a Return
Merchandise Authorization Number (RMA). Authorized returns
must be freight prepaid.
2. Authorized return of saleable merchandise is subject to a 15%
restocking charge. To avoid restocking charge merchandise must
be undamaged, function, and in complete packaging. Return
merchandise that is stickered, ticketed or does not meet the
conditions above will be charged the restocking fee.
3. All freight/shortage claims must be made within ten (10) days
after receipt of merchandise.
4. Non-warranty repair charges for Wristop Computers start at $55
and go up depending on requirements.
5. Special order sales are final – no returns.
Other Conditions:
Orders will be billed at prices in effect at time of shipment.
There shall be no liability for failure to perform any or all of our
obligations herein stated, if such failure is caused by strikes, labor
troubles, fires, floods, accidents, wars (domestic or foreign), riots,
civil commotion, sabotage, acts of God or the public enemy,
explosions, embargo, inability to obtain materials, or is due
to allocations or requirements or orders or directions of any
governmental authority having jurisdiction over us, or all other acts
beyond our control.
Suunto Return Policy
1. Basics
The following instructions establish a consistent policy for accepting
warranty returns from Suunto distributors and retailers, as well
as for repairing or replacing products returned to Suunto USA.
Products may be repaired or replaced. Crediting to Retailer/
Distributor may be available only if agreed upon in advance by
Suunto USA management. Retailer/Distributor must provide Suunto
with written notice of all products returned under warranty within
one (1) month from date of return to retailer/distributor.
2. 30-Day Policy
If a customer finds a product faulty and returns it within 30 days
from purchase date, it can be directly replaced with the same
product. Diving products can be returned after the first dive
so long as it occurs within two (2) months from purchase date.
Retailer/distributor is obliged to check that the product has not
been misused and fulfills warranty conditions (including original
purchase receipt and packaging with instruction manuals).
+ Retailer will receive a replacement product from Suunto USA
after returning faulty product (description of the fault must be
included).
3. Suunto USA Limited Product Warranty
Suunto USA warrants that the Product, in the course of its normal
use, will be free from defects in material and workmanship
for the Warranty Period indicated in the owner’s manual. This
warranty does not cover any damage to this product that results
form accident, abuse, misuse, natural or personal disaster, or any
unauthorized disassembly, repair, or modification. The Limited
Warranty commences from the purchase date appearing on the
original retail purchase receipt. Please note that Proof of Purchase
(Copy of the Invoice) is required on all products for warranty
replacement.
Disclaimers:
The foregoing limited warranty is Suunto USA’s sole warranty and
is applicable only to products sold as new. The remedies provided
herein are in lieu of A) all other remedies and warranties, whether
exposed or implied, including, but not limited to, any implied
warranty of merchant ability or fitness for a particular purpose,
and B) all obligations and liabilities of Suunto USA for damages,
including, but not limited to, accidental consequential, or special
damages, or any financial loss, lost profits or expenses, or lost
data arising out of or in connection with the purchase, use or
performance of the product, even if Suunto USA has been advised
of the possibility of such damages.
The decision of Suunto USA shall be final and binding with regard
to the condition of return product and eligibility for repair or
replacement.
4. Normal Warranty Returns
Retailer/Distributor should always encourage their customers
with faulty Suunto products to go online to www.suunto.com/
supportcenter and click on the “Repair - Service Request” section
for full details on how to send in your Suunto for warranty and