„Informacja dla dostawców” - Makro

„Information for suppliers”
In case of finding an incompatibility of the invoice with the received delivery, a letter entitled „Request
for corrective invoice” (Appendix no 1) will be sent to you, with the information on the amount of the
divergence and with enclosed delivery specification (Invoice Control Document”) containing the
information about the quantities and prices of the items received by Makro with the delivery.
The letter is sent by electronic means to the e-mail address indicated in the Contract. In order to
update the e-mail address please send your enquiry to the e-mail address dkf@makro.pl by filling
relevant Form – Request to update contact details (Appendix no. 2).
We expect, that you will send us the corrective invoice for the amount indicated in the ”Request for
corrective invoice” which will close the transaction.
If in your opinion the „Request for corrective invoice” is groundless please send your enquiry to
dkf@makro.pl by filling in relevant Form – Price difference or Quantity difference – Groundless
request for the correction (Appendix no 2), after previous clarification of the illustrated divergences:
- in quantity – with the Logistics Department at the Store
- in prices – with the Makro Sales Department
There is no need to send together the corrective invoice and the filled in Form, unless you partially
agree with Request for corrective invoice, but you question the remaining part.
Please do not send duplicates of the invoices mentioned in the Request for corrective invoice, as the
original documents are already in our system, we have detected the divergence and we ask you to
correct it.
3. Sending enquiries via suppliers.
If there is a need on the part of the Supplier to ask a question about the financial settlements or to
give some additional information helpful with settling the delivery invoices, please send the
information to the e-mail address dkf@makro.pl by filling in appropriate Form depending on the
category of the enquiry (Appendix no 2) or use the website www.makro.pl Supplier’s Zone.
The enquiries of the suppliers will be investigated if relevant, correctly filled in Form is sent to Makro.
Below is the list of available Forms:
Enquiry for unpaid invoices
Price difference – Groundless request for corrective invoice
Quantity difference - Groundless request for corrective invoice
Enquiry for settling the reimbursement
Request for duplicate of document
Application for update of the supplier’s contact details
Enquiry for the Makro procedure
Additional data for invoice settlement
The title of the e-mail sent by the Supplier to Makro should include the Supplier’s number at Makro
and the name of the attached Form.
Frequently asked questions
1. What should the invoice/ corrective invoice include?
Details in Appendix no 5 – Manual – Requirements concerning the issuing of paper invoice for goods
purchased by Makro.
2. Is it possible to issue one invoice for several deliveries?
Each delivery requires separate invoice. One invoice or corrective invoice (in case of the return of
goods), or invoice with corrective invoice related thereto, should correspond to one order.
3. What is the accounting note for the return of goods?
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