âInformacja dla dostawcÃ³wâ - Makro

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„Information for suppliers” The accounting note is the document issued by Makro on the basis of the return made by the Store Logistics Department, if within 30 days we do not receive the corrective invoice. 4. On what basis is the accounting note for the return of goods issued? The accounting note is issued on the basis of the Goods Return Note generated by the Store Logistics Department at the moment of the return of goods. 5. Should we issue the corrective invoice for the accounting note concerning the return of goods? We ask you to issue the corrective invoices before the accounting note is issued. Of course, if we receive the corrective invoice from you it will be booked and the accounting note will be submitted. 6. What is the number of initial invoice/order to which the return relates? We do not have information on to which initial invoice the return relates. In the correction one should refer to one of the latest invoices, in which the returned item appeared (the initial invoice should be issued before making the return and it should be settled by Makro). Note: In the corrective invoice concerning the return one should refer to the number of the goods return note or to the number of the return order, not to the order number from the initial invoice. It is helpful to attach the copy of the return note to the corrective invoice (to each one, if several documents are issued to one return). 7. We do not have the Goods Return Note, how can we get the duplicate? The Goods Return Note is given to the driver along with the returned goods. If you need a duplicate of this document please contact the Store which returned the goods. 8. We do not get the goods listed in the Goods Return Note, or the quantity of the returned goods is not in conformity with the actual return. In case of questioning the return of goods one should contact appropriate Logistics Department at the Store. 9. We noticed an incorrect number of our invoice / amount on the document. In case of finding an incorrect accounting (incorrect number of document, incorrect value of document, wrong assignment to the delivery) of your documents at Makro on the basis of e.g. the Request for corrective invoice, MIAG specification, please send the filled in Form – Additional data for invoice settlement (Appendix no 2) to the e-mail address dkf@makro.pl. 10. We do not receive the answer to the enquiry addressed to Makro. The enquires sent to the Department of Invoice Confrontation (dkf@makro.pl) are registered and you should be informed in return by e-mail about the acceptance of your application along with its number. If the reported problem is not solved please send your enquiry again with appropriate Form attached (Appendix no 2) to the e-mail address dkf@makro.pl and specify the Makro supplier number in the e- mail title, the category of the enquiry: Repeating and number of the repeating notification. 11. To whom should I send the request for confirmation of balance? The requests for confirmation of balance should be sent to the e-mail address: rozrachunki@makro.pl; please specify the Makro supplier number in the e-mail title, along with the annotation: Request for confirmation of balance. 12. What sum will we receive in the next money transfer? Information about the sum of the money transfer is available on the website www.miag.com. Page 6 of 15
„Information for suppliers” 13. Why do we not receive the payments on time? The reasons for the lack of payments on time may be different: lack of invoice in the MCC register the invoice has been excluded from processing due to a formal mistake /MCC informs the supplier about such circumstances by sending information via e-mail to the address indicated in the contact/ the invoice has reached MCC but has been banned for payment due to differences – the request for corrective invoice has been sent to the supplier via e-mail to the address indicated in the contract. A Supplier who does not identify any of the aforementioned reason for the lack of the payment may send the filled in Form – Enquiry for unpaid invoices (Appendix No 2) to the address dkf@makro.pl We remind that the due date for the delivery, including deductions of mutual claims made by the Purchaser is the agreed number of days and the indicated time after the expiration of the calculation period specified in Appendix no 1.4 to the ”Agreement on Terms of Trade” with the provision that the calculation period in each case will not end earlier than with the expiry of 10 working days after delivering to the Purchaser a VAT invoice or a corrective VAT invoice (or duplicates) meeting the requirements specified in items 24-28 of Appendix 1.3 to the Contract. The calculation period referred to above is calculated from the day following the day of delivery. If the due date falls on a holiday, then it will fall on the first working day after the holiday. At your own calculation of the due date, please take into consideration all the conditions affecting the calculation of it: the number of days after the delivery, the day of the week when the payment is made, the date of the delivery of the documents. 14. We do not receive the specification of the money transfer. The Payment Agent (MIAG) each time makes available the payment specification via internet. Notwithstanding the foregoing, the specification is sent as indicated by the Supplier: by electronic means to the e-mail address or fax number indicated in the contract, or by a letter to the postal address of the Supplier. If you have not received the specification or you are not able to collect the specification for the money transfer, then you should ask MIAG to resend the specification. The Supplier is obliged to settle the payments in accordance with the received specification. The specification of the money transfer constitutes effective statement of deduction of mutual obligations and liabilities. All enquires concerning this issue should be sent to the e-mail address: info@miag.com If you have not received the original invoice issued by Makro, the request for the duplicate should be sent to the e-mail address: bs@makro.pl 15. We have not received the acknowledgment of corrective invoice. The specification of the payment sent to the Supplier is a proof of receiving corrective invoices, listed in the specification, by the Purchaser. Therefore please do not send copies of the corrections in order to confirm them. Page 7 of 15
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âInformacja dla dostawcÃ³wâ - Makro