Quality Manual REV 11.pdf - Norman Filter Company

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Norman Filter Company, L.L.C. QMS Policy Manual Page 2 of 40 QM01-01, Rev.11, 07/12/12
Norman Filter Company, L.L.C. QMS Policy Manual Page 3 of 40 Table of Contents 1 INTRODUCTION AND COMPANY INFORMATION.......................................6 2 SCOPE, QUALITY POLICY, AND DEFINITIONS...........................................7 2.1 Scope..................................................................................................................7 2.2 Norman Filter Company Quality Policy........................................................7 2.3 Definitions.........................................................................................................7 3 ORGANIZATIONAL CHART ………………………………………………………9 4 QUALITY MANAGEMENT SYSTEM ............................................................10 4.1 General Requirements...................................................................................10 4.2 Documentation Requirements ......................................................................10 4.2.1 General.................................................................................................10 4.2.2 Control of Documents..........................................................................11 4.2.3 Control of Records...............................................................................12 5 MANAGEMENT RESPONSIBILITY..............................................................12 5.1 Management Commitment ...........................................................................12 5.2 Customer Focus..............................................................................................12 5.3 Quality Policy .................................................................................................13 5.4 Planning ..........................................................................................................13 5.4.1 Quality Objectives ...............................................................................13 5.4.2 Quality Management System Planning................................................13 5.5 Responsibility, Authority, and Communication .........................................13 5.5.1 Responsibility and Authority ...............................................................13 5.5.2 Management Representative................................................................13 5.5.3 Internal Communication ......................................................................14 5.6 Management Review......................................................................................14 6 RESOURCE MANAGEMENT .......................................................................14 6.1 Resources ........................................................................................................14 6.2 Human Resources ..........................................................................................14 6.2.1 Assignment of Personnel .....................................................................14 6.2.2 Competence, Awareness and Training ................................................15 6.3 Infrastructure.................................................................................................16 6.4 Work Environment........................................................................................16 7 PRODUCT REALIZATION............................................................................16 7.1 Planning of Product Realization...................................................................16 7.1.1 Project Management......................................................................................16 7.1.2 Risk Management ..........................................................................................17 7.1.3 Configuration Management..........................................................................17 7.1.4 Control of Work Transfers ...........................................................................17 7.2 Customer-Related Processes.........................................................................17 7.2.1 Determination of Requirements...........................................................18 7.2.2 Review of Product Requirements (Contract Review)..........................18 QM01-01, Rev.11, 07/12/12
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