DFT120 Manual - Digital Feedback Terminator - Business Telecom ...

Warranty & Service
Warranty
Bogen Communications, Inc. warranties the DFT120 against all defects in
material and/or workmanship and agrees to remedy any such defect at no
charge provided that the defective unit is returned, transportation prepaid, to
Bogen Communications’ service department. This warranty extends for one
year from data of installation or initial use, provided that this period shall not
exceed 18 months from the date of manufacture. Any product which has been
repaired or replaced shall be similarly warranted as to such repair or replacement
for the remaining warranty period of the product originally installed or 90
days from date of repair or replacement, whichever is longer.
Service
The Bogen DFT120 is not a field serviceable product and customers are
encouraged to return the product to Bogen Communications’ service department
for repair. Bogen’s service department can be reached at (201) 934-8500
Monday through Friday 8:30AM until 5:00PM Eastern time.
If you are shipping the unit for repair under warranty, pack it in the original shipping
container or similar container and ship it to the address below prepaid.
Include a letter stating the problem and proof of purchase showing the purchase
date. The product will be promptly repaired and returned to you freight prepaid.
For service after the warranty period has expired, ship it to Bogen
Communications as above. Be sure to include your name, address and telephone
number in the letter. Bogen will contact you with an estimate of repairs
before proceeding with any work. Return of equipment not in warranty will be at
the owners expense.
Bogen Communications Inc.
Service Department
50 Spring Street
Ramsey, NJ 07446
16