Download Usability Testing Report - Soma Ray

Appendix D: Logging Form
Our logging forms and behavioral codes are based on material from the Usability Training Center
site (2012).
Behavioral Codes
Type
A
B
C
D
F
G
H
I
M
N
P
V
X
Definition
Assist from moderator
Bug
Comment (general comment by participant)
Duplicate usability problem (described earlier)
Facial reaction (e.g. surprise)
Gives up or wrongly thinks finished
Help or documentation accessed
Design idea (design insight by logger)
Misc (general observation by logger)
Negative opinion expressed by participant
Positive opinion expressed by participant
Video highlight - an “Ah-ha!” moment
Usability problem
Example Logging Sheet*:
Code description Code Note Clock time Time
stamp
Misc (general M Starting Task 1 13:37:52 00:00.0
observation by logger)
Comment (general
comment by
participant)
Comment (general
comment by
participant)
Comment (general
comment by
participant)
Comment (general
comment by
participant)
C "Interesting" when popup box appears 13:38:16 00:24.4
C Show seasonal recipes that sounds interesting 13:39:10 01:18.7
C What does this do? Referring to the slider 13:39:17 01:25.5
C Chili powder won't work - husband won't eat food 13:40:05 02:13.2
*The first, fourth, and fifth columns were automatically filled in when the logger entered a behavioral
code in the second column.
Usability Testing Report 22