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Edmonton, Alberta, Canada - Lockwood International

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LOCKWOOD<br />

Ch-ch-changes<br />

international<br />

Another exciting change at <strong>Lockwood</strong><br />

is our new Marketing Department.<br />

Laura Fitzgerald heads up the team<br />

with Steve Shubnell. Our focus is commercial<br />

and technical marketing.<br />

Crazy busy (as we all are), but we’re<br />

developing some basic marketing materials<br />

such as product line sheets, reference<br />

list, and leave-behinds for our<br />

sales force. Koleta Parsley is working<br />

closely with the team coordinating<br />

print jobs and teaching us plenty. We<br />

will soon begin revamping our website<br />

(you will love the plans we have).<br />

The Valve Identification book is receiving<br />

its third remake and you will all<br />

enjoy the CAD drawings that Luca<br />

Radrizzani has helped <strong>Lockwood</strong> acquire<br />

( ).<br />

We’re getting to know the branches<br />

and appreciate the feedback and insight<br />

we’ve received. The more we<br />

know, the better we can help <strong>Lockwood</strong>.<br />

Koleta Parsley, Laura Fitzgerald, Steve Shubnell<br />

F A C I L I T I E S<br />

We visited with Judy Collier, <strong>Lockwood</strong>’s Facilities Manager to catch up on her<br />

happenings. Judy has been very busy since joining <strong>Lockwood</strong> in 2007 beginning<br />

with the big move into the new building. Now, she is concentrating on renovating<br />

Buildings A & C. Although A is finished, as Betty reported, Building C is<br />

still a couple of months away from having coffee service ordered! She will be<br />

lending her expertise traveling to other branches to implement projects and<br />

improvements.<br />

Locally, Judy has been responsible for the new security system which involved<br />

more than the obvious - picture ID badges for every employee, setting up entry<br />

credentials, passwords, etc. The great benefit of the new system is security<br />

for our people and property. Eventually, the<br />

system will allow for time tracking (YES - no<br />

more time sheets) but right now its our key to<br />

get in and our proof that we belong here (badges<br />

must be worn and visible at all times). The<br />

administration of the system will be handed over<br />

to HR once all the kinks are worked out.<br />

Furthermore, Judy has started <strong>Lockwood</strong>’s recycling<br />

program. All empty toner cartridges and<br />

aluminum cans are being collected and she is<br />

working with Furr’s High School who will use the<br />

proceeds to subsidize field trips, buy backpacks<br />

and school supplies, as well as instructional<br />

Judy Collier material not covered by the budget.<br />

John Yonkman is now in charge of Material Management and we spent a few minutes learning about his team and<br />

plans. His team consists of Aladdin Hussein, Vince Veloz, and Tony Galan.<br />

Highest priority is implementation of cycle counting which will, in theory, eliminate<br />

year-end inventory (do I hear a “YES!”). As with all change, it will take time<br />

but he has big plans and high hopes that this will bring our inventory into focus as<br />

accurate. The new system will also allow for discovery of current material handling<br />

problems to reduce risk of error. The plan is to implement in Houston and work<br />

through any problems before rolling it out to all of the branches. John is looking at<br />

all possibilities and although he may not have THE answer, he feels trying different<br />

variances will allow for THE solution to become apparent. He is calculating<br />

John Yonkman<br />

the redesign of the warehouse which, once in place, should further reduce the risk of errors.<br />

It will allow less product expertise to be expected by warehouse personnel and a<br />

more intuitive process on how to pull and track product.<br />

(Back row, left to right) Renee Roberts,<br />

Sheriff Kareem, (front row left) Alan Walls,<br />

Adam Adams, Jose Garza<br />

Iit (Information Technology)<br />

Our group spent a week in Palm Desert, California attending the<br />

TUG (The User Group) annual User-to-User Networking and education<br />

conference for Users of Infor Distribution Software. As<br />

you know, <strong>Lockwood</strong> uses APLUS, which is a family of Infor’s<br />

product offering. Our people came back excited and educated.<br />

Those who attended include Alan Walls (IT Manager), Renee Roberts<br />

(AS/400 Training Specialist), Donna Wells (Operations Manager),<br />

and Adam Adams (Report Specialist). Renee relays that she<br />

participated in labs, sat in on multiple training sessions and networked<br />

with many users who she will collaborate with to further<br />

help <strong>Lockwood</strong> optimize our performance. According to Alan,<br />

“this conference gave us an opportunity to participate in the improvement<br />

process of the software, learn new solutions to approach<br />

various APLUS issues; and most importantly, meet and<br />

discuss with other APLUS users about their company’s issues and<br />

solutions, as they’ve tried to improve their business. We all came<br />

back educated and inspired.”<br />

Branch Photos<br />

Carson, CA (LA)<br />

Left to right:<br />

Gary Smith, Cliff Houk, Rey Lopez<br />

Page 5

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