Class Descriptions - Jack Henry & Associates, Inc.

ONLINE DESCRIPTIONS
2013 SYMITAR ®
EDUCATIONAL CONFERENCE
& TECHNOLOGY EXPO
Evening Event: Backyard Reception
Enjoy a drink, hors d’oeuvres, and the bay breeze from the “Backyard” of the Hilton Bayfront. This is a
great opportunity to network and socialize with other credit unions and the Symitar staff while soaking in
the amazing San Diego views.
Evening Event: Evening on the Field at Petco Park
Join us for a fun-filled evening on the field at Petco Park – home of the San Diego Padres. Located directly
across the street from the San Diego Hilton Bayfront, you will experience an on-field experience like no other.
A wide variety of games and activities are available as well as stadium tours and even a chance to take in some
batting practice just like the pros. The beautiful San Diego skyline will set the backdrop to a great evening of
on-the-field dining, beverages, and pure fun. Plan to spend your evening with us at Petco Park!
Evening Event: Technology Expo Reception
Grab a drink and a bite and explore some of the latest industry technology from the vendors in the Tech Expo. The
Tech Expo is not only a great place to learn about emerging solutions, but also to shake hands and ask questions of
your current partners.
Expedition: Quest
Join Symitar’s world-class conversion trainers on an expedition of the Quest user interface. During this
session, we will explore the fundamentals of member service, completing forms, and teller balancing.
This session is appropriate for new to intermediate Quest users interested in expanding their system
understanding and usage.
Facilitated Roundtable: Best Practices Consulting
More and more credit unions are deciding to purchase the specific skills they need, focus on knowledge
transfer to their staff, and bring immediate impact to their projects through consulting. Join James Burke-
Frasier and other Symitar representatives for an open discussion about the benefits and challenges of
consulting. When is consulting the right choice? What should you do before contracting for consulting
services? How can you get the most out of your consulting dollars? Come share your consulting
experiences and have your questions answered in this lively exchange.
Facilitated Roundtable: Business Continuity for Credit Unions
A recent BCI survey on business continuity reported that unplanned IT and telecom outages are the
leading cause of concern among businesses. That same report listed Internet outages, the influence of
social media, new regulations, and increased regulatory scrutiny as the most worrisome new trends in
business continuity. Do you agree? What is important to your credit union? Please join our conversation
about what’s happening in the world of business continuity. System administrators and other IT
professionals are encouraged to attend.
2013 SYMITAR ® | SEPTEMBER 9-12 | HILTON SAN DIEGO BAYFRONT | SAN DIEGO, CA 4