201503 CM March
THE CICM JOURNAL FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS
THE CICM JOURNAL FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS
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INSOLVENCY NEWS<br />
THE BIGGER PICTURE –<br />
PERCEPTIONS COUNT<br />
THERE has been comment in<br />
these pages and elsewhere about<br />
the views that some creditors<br />
and others have of insolvency<br />
practitioners. To some extent, IPs<br />
recognise and accept that they will be<br />
unloved in some quarters. They are, after<br />
all, dealing with stressed situations where<br />
by the very nature of the process some<br />
parties will lose out, whether that be the<br />
loss of a business, job or money owed, or<br />
perhaps an acquisition opportunity. That<br />
doesn't mean however that IPs should not<br />
look to improve their collective reputation<br />
and standing in the business community.<br />
There is a role for professional bodies<br />
to play in that, but the biggest impact<br />
individual insolvency practitioners can<br />
have is in the way they deal with the<br />
cases over which they are appointed.<br />
Complaints often arise through issues<br />
around communication and allegations of<br />
self-interest.<br />
Potential conflicts and other issues<br />
around objectivity are covered by a<br />
profession-wide code of ethics, and that<br />
lies at the core of the professionalism<br />
IPs are expected to demonstrate in their<br />
everyday work. Monitoring to check<br />
performance against those standards is a<br />
key role for regulators. But what can IPs<br />
do to help address any misconceptions<br />
about their integrity?<br />
Fees are an obvious point of<br />
contention. Changes this year will likely<br />
encourage, if not require, IPs to provide<br />
estimates at the commencement of cases,<br />
so that creditors have a benchmark. Some<br />
IPs may foresee difficulties with this and<br />
resist the new measures, but it could be<br />
the single biggest factor in restoring trust<br />
in the profession. The IPA president Mark<br />
Fry is engaged with the Insolvency Service<br />
and other stakeholders to find ways of<br />
ensuring that any new regulations can<br />
work in practice.<br />
There will be some tricky issues<br />
along the way, but for the profession and<br />
creditors alike it will bring transparency,<br />
and may permit the continuation of<br />
charging by reference to time given.<br />
That is important to practitioners, and<br />
can be used to good effect in appropriate<br />
circumstances, but with it comes the<br />
burden (if not greater than at present, at<br />
least in sharper focus) to demonstrate<br />
value for those whose money is at stake.<br />
The Insolvency Service is clear that<br />
this requires IPs to move away from<br />
open-ended arrangements towards a<br />
justification that demonstrates fees are<br />
commensurate with necessary work done<br />
in furtherance of the IP’s duties, i.e. in best<br />
interests of creditors.<br />
Pre-pack administrations represent<br />
another challenge where change is<br />
afoot. The use of a pool of business<br />
opinion providers may seem superfluous,<br />
but is supported by creditor bodies<br />
including the CI<strong>CM</strong> and could go some<br />
way to enhancing confidence in a process<br />
that everyone recognises as having a<br />
place in the restructuring agenda, but will<br />
always attract criticism. Whether prepacks<br />
are ‘an inherently good thing’<br />
as some would claim is debatable;<br />
they are certainly recognised (most<br />
recently by Teresa Graham in her report<br />
to Government and in its response)<br />
as having a part to play in recovery. A<br />
new Statement of Insolvency Practice<br />
16 scheduled to take effect in April will<br />
place new disclosure requirements on<br />
practitioners, and seek to encourage<br />
connected purchasers to approach a new<br />
pre-pack pool.<br />
Whether the new measures work (as<br />
much in creditors' eyes as any others)<br />
may have a significant influence on<br />
perceptions about the effectiveness of<br />
the insolvency regime. New regulatory<br />
objectives, strengthened oversight powers<br />
for the Service, and the changes to fee<br />
arrangements and pre-packs will all<br />
be factors when the next review of the<br />
system takes place. It is in creditors’ and<br />
practitioners’ interests to not only make<br />
the formal insolvency processes work<br />
effectively, but to invest some effort in<br />
making sure that they are seen to be so.<br />
Whether the new<br />
measures work (as<br />
much in creditors’ eyes<br />
as any others) may have<br />
a significant influence<br />
on perceptions about<br />
the effectiveness of the<br />
insolvency regime ...<br />
– DAVID KERR MCI<strong>CM</strong><br />
David Kerr MCI<strong>CM</strong> is the<br />
Chief Executive of the Insolvency<br />
Practitioners Association (IPA).<br />
CREDIT MANAGEMENT<br />
<strong>CM</strong><br />
<br />
The recognised standard in credit management www.cicm.com <strong>March</strong> 2015 11