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THE CICM JOURNAL FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS

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INSOLVENCY NEWS<br />

THE BIGGER PICTURE –<br />

PERCEPTIONS COUNT<br />

THERE has been comment in<br />

these pages and elsewhere about<br />

the views that some creditors<br />

and others have of insolvency<br />

practitioners. To some extent, IPs<br />

recognise and accept that they will be<br />

unloved in some quarters. They are, after<br />

all, dealing with stressed situations where<br />

by the very nature of the process some<br />

parties will lose out, whether that be the<br />

loss of a business, job or money owed, or<br />

perhaps an acquisition opportunity. That<br />

doesn't mean however that IPs should not<br />

look to improve their collective reputation<br />

and standing in the business community.<br />

There is a role for professional bodies<br />

to play in that, but the biggest impact<br />

individual insolvency practitioners can<br />

have is in the way they deal with the<br />

cases over which they are appointed.<br />

Complaints often arise through issues<br />

around communication and allegations of<br />

self-interest.<br />

Potential conflicts and other issues<br />

around objectivity are covered by a<br />

profession-wide code of ethics, and that<br />

lies at the core of the professionalism<br />

IPs are expected to demonstrate in their<br />

everyday work. Monitoring to check<br />

performance against those standards is a<br />

key role for regulators. But what can IPs<br />

do to help address any misconceptions<br />

about their integrity?<br />

Fees are an obvious point of<br />

contention. Changes this year will likely<br />

encourage, if not require, IPs to provide<br />

estimates at the commencement of cases,<br />

so that creditors have a benchmark. Some<br />

IPs may foresee difficulties with this and<br />

resist the new measures, but it could be<br />

the single biggest factor in restoring trust<br />

in the profession. The IPA president Mark<br />

Fry is engaged with the Insolvency Service<br />

and other stakeholders to find ways of<br />

ensuring that any new regulations can<br />

work in practice.<br />

There will be some tricky issues<br />

along the way, but for the profession and<br />

creditors alike it will bring transparency,<br />

and may permit the continuation of<br />

charging by reference to time given.<br />

That is important to practitioners, and<br />

can be used to good effect in appropriate<br />

circumstances, but with it comes the<br />

burden (if not greater than at present, at<br />

least in sharper focus) to demonstrate<br />

value for those whose money is at stake.<br />

The Insolvency Service is clear that<br />

this requires IPs to move away from<br />

open-ended arrangements towards a<br />

justification that demonstrates fees are<br />

commensurate with necessary work done<br />

in furtherance of the IP’s duties, i.e. in best<br />

interests of creditors.<br />

Pre-pack administrations represent<br />

another challenge where change is<br />

afoot. The use of a pool of business<br />

opinion providers may seem superfluous,<br />

but is supported by creditor bodies<br />

including the CI<strong>CM</strong> and could go some<br />

way to enhancing confidence in a process<br />

that everyone recognises as having a<br />

place in the restructuring agenda, but will<br />

always attract criticism. Whether prepacks<br />

are ‘an inherently good thing’<br />

as some would claim is debatable;<br />

they are certainly recognised (most<br />

recently by Teresa Graham in her report<br />

to Government and in its response)<br />

as having a part to play in recovery. A<br />

new Statement of Insolvency Practice<br />

16 scheduled to take effect in April will<br />

place new disclosure requirements on<br />

practitioners, and seek to encourage<br />

connected purchasers to approach a new<br />

pre-pack pool.<br />

Whether the new measures work (as<br />

much in creditors' eyes as any others)<br />

may have a significant influence on<br />

perceptions about the effectiveness of<br />

the insolvency regime. New regulatory<br />

objectives, strengthened oversight powers<br />

for the Service, and the changes to fee<br />

arrangements and pre-packs will all<br />

be factors when the next review of the<br />

system takes place. It is in creditors’ and<br />

practitioners’ interests to not only make<br />

the formal insolvency processes work<br />

effectively, but to invest some effort in<br />

making sure that they are seen to be so.<br />

Whether the new<br />

measures work (as<br />

much in creditors’ eyes<br />

as any others) may have<br />

a significant influence<br />

on perceptions about<br />

the effectiveness of the<br />

insolvency regime ...<br />

– DAVID KERR MCI<strong>CM</strong><br />

David Kerr MCI<strong>CM</strong> is the<br />

Chief Executive of the Insolvency<br />

Practitioners Association (IPA).<br />

CREDIT MANAGEMENT<br />

<strong>CM</strong><br />

<br />

The recognised standard in credit management www.cicm.com <strong>March</strong> 2015 11

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