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December 2008 - Plumbing & HVAC

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E-Business<br />

Union Gas launches contractor web site<br />

Ontario-based Union Gas Limited<br />

has launched a new web site<br />

geared to <strong>HVAC</strong> contractors.<br />

The site, www.uniongas.com/hvac,<br />

was created after a survey of over 250<br />

<strong>HVAC</strong> contractors in February along<br />

with breakfast meetings across the<br />

province showed that a significant<br />

number of them – about 80 percent –<br />

would use an online source for information<br />

and technical support.<br />

“We have always been very heavily<br />

involved with residential contractors,”<br />

remarked Ed Seaward, manager, residential<br />

program delivery. The survey<br />

and meetings were geared to determining<br />

the key things that contractors need<br />

from the gas company and how best to<br />

The new Union Gas site offers useful in for mation<br />

for residential <strong>HVAC</strong> contractors.<br />

deliver them. Technical and regulatory/code<br />

information was near the top of<br />

the list.<br />

And while a technical<br />

support person could handle<br />

those tasks, the contractors<br />

surveyed felt a web<br />

site would more quickly<br />

answer many of their questions,<br />

reported Seaward.<br />

The new site includes:<br />

• Updates and innovations<br />

– product recalls, Technical<br />

Standards and Safety<br />

Authority (TSSA)/code<br />

updates, pipeline expansions,<br />

promotions.<br />

• Technical support and<br />

resources – frequently asked questions,<br />

code facts, fuel comparisons and training<br />

resources.<br />

• Energy conservation information and<br />

incentives – energy savings programs<br />

for contractors and customers.<br />

• Forms and requests – Request for<br />

Action form, excess foot age, meter dial<br />

cards, Clearances Guide, TSSA At tach -<br />

ment No.2 form.<br />

• Union gas contacts.<br />

Planned future up dates include new<br />

pro ducts from <strong>HVAC</strong> man ufacturers,<br />

manufacturer technical support, and an<br />

online Request for Action submission<br />

process.<br />

Union Gas is en couraging contractors<br />

to visit the site and send their feedback<br />

to restechsupport@uniongas.com.<br />

Union Gas Circle no. 321<br />

Safety Isn't Just Skin Deep...<br />

Corrosion<br />

Resistant<br />

Check Valve<br />

Construction<br />

Stainless<br />

Steel Piston<br />

and Stem<br />

Investment<br />

Cast Stainless<br />

Steel Body<br />

Stainless Steel<br />

Relief Valve<br />

Cover Screws<br />

Single Access<br />

Cover<br />

Top<br />

Mounted<br />

Check<br />

Retainer<br />

Torsion<br />

Spring<br />

Design<br />

Slotted<br />

Pivot<br />

Point<br />

Straight Tube<br />

Stainless Steel<br />

Body<br />

Patented<br />

Linkage<br />

Design<br />

Uniquely<br />

Contoured<br />

Check Valve<br />

Opening<br />

Replaceable<br />

Check Disc<br />

Rubber<br />

Specify Superior Backflow Protection from Watts<br />

When it comes to protecting the health and safety of people, why choose anything but the best?<br />

The Watts SilverEagle TM Series backflow assemblies incorporate the latest design features to protect<br />

against contamination at health hazard cross-connections. The SilverEagle series is the<br />

most compact, the lightest and offers the most flexibility of any backflow assembly in the<br />

industry. Specify the valve with safety at its core! For additional information and to view<br />

the latest SilverEagle approvals, visit our website at www.wattscanada.ca<br />

or call 1-888-208-8927.<br />

Heritage site to expand<br />

After three years of design and development,<br />

the Canadian <strong>HVAC</strong>R Heritage<br />

Centre will expand its website to display<br />

new files, exhibits, educational features,<br />

news and photographs. Nigel Heseltine,<br />

who designed and developed websites<br />

for the architectural directory Buildcore<br />

and the 400-page Reid Construction<br />

Data site among others, will create sections<br />

covering the Centre’s Hall of Fame<br />

recipients and their biographies, industry<br />

leaders and associations, including<br />

RSES, HRAI and ASHRAE, several histories<br />

of <strong>HVAC</strong>R technologies over the<br />

20th Century, educational commentaries,<br />

and the programs for exhibitions<br />

of its artifacts collection. Check it all<br />

out over the next few months at<br />

www.hhc-canada.net.<br />

Rheem design sites<br />

Rheem Manufacturing has introduced<br />

its all-new DesignStar home comfort<br />

system customization tool. Available at<br />

www.rheemdesignstar.com and<br />

www.ruuddesignstar.com, this online<br />

tool allows contractors to interactively<br />

“drag and drop” individual <strong>HVAC</strong> system<br />

components into a customization<br />

area, thus creating personalized systems<br />

for homeowners. Once the homeowner<br />

has their system in place, the<br />

“Economics” tab displays things like system<br />

cost, comparative pricing, cumulative<br />

cost savings, loan payment amounts<br />

and interest rates. For more information,<br />

visit rheem.virtualhvac.com.<br />

Rheem Mfg. Circle no. 322<br />

Green advice<br />

Nibco has added a central repository of<br />

resources and tools to keep contractors<br />

in formed about green building pra ctices<br />

and ch anging<br />

standards and<br />

codes which are<br />

driving the<br />

demand for<br />

green products<br />

on the company’s<br />

web site. To<br />

learn more, visit www.nibco.com and<br />

click on the Green link.<br />

Nibco Inc. Circle no. 323<br />

Circle Number 129 for More Information<br />

30 <strong>Plumbing</strong> & <strong>HVAC</strong> Product News – November/<strong>December</strong> <strong>2008</strong> www.plumbingandhvac.ca<br />

TM

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