December 2008 - Plumbing & HVAC
December 2008 - Plumbing & HVAC
December 2008 - Plumbing & HVAC
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E-Business<br />
Union Gas launches contractor web site<br />
Ontario-based Union Gas Limited<br />
has launched a new web site<br />
geared to <strong>HVAC</strong> contractors.<br />
The site, www.uniongas.com/hvac,<br />
was created after a survey of over 250<br />
<strong>HVAC</strong> contractors in February along<br />
with breakfast meetings across the<br />
province showed that a significant<br />
number of them – about 80 percent –<br />
would use an online source for information<br />
and technical support.<br />
“We have always been very heavily<br />
involved with residential contractors,”<br />
remarked Ed Seaward, manager, residential<br />
program delivery. The survey<br />
and meetings were geared to determining<br />
the key things that contractors need<br />
from the gas company and how best to<br />
The new Union Gas site offers useful in for mation<br />
for residential <strong>HVAC</strong> contractors.<br />
deliver them. Technical and regulatory/code<br />
information was near the top of<br />
the list.<br />
And while a technical<br />
support person could handle<br />
those tasks, the contractors<br />
surveyed felt a web<br />
site would more quickly<br />
answer many of their questions,<br />
reported Seaward.<br />
The new site includes:<br />
• Updates and innovations<br />
– product recalls, Technical<br />
Standards and Safety<br />
Authority (TSSA)/code<br />
updates, pipeline expansions,<br />
promotions.<br />
• Technical support and<br />
resources – frequently asked questions,<br />
code facts, fuel comparisons and training<br />
resources.<br />
• Energy conservation information and<br />
incentives – energy savings programs<br />
for contractors and customers.<br />
• Forms and requests – Request for<br />
Action form, excess foot age, meter dial<br />
cards, Clearances Guide, TSSA At tach -<br />
ment No.2 form.<br />
• Union gas contacts.<br />
Planned future up dates include new<br />
pro ducts from <strong>HVAC</strong> man ufacturers,<br />
manufacturer technical support, and an<br />
online Request for Action submission<br />
process.<br />
Union Gas is en couraging contractors<br />
to visit the site and send their feedback<br />
to restechsupport@uniongas.com.<br />
Union Gas Circle no. 321<br />
Safety Isn't Just Skin Deep...<br />
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Patented<br />
Linkage<br />
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Uniquely<br />
Contoured<br />
Check Valve<br />
Opening<br />
Replaceable<br />
Check Disc<br />
Rubber<br />
Specify Superior Backflow Protection from Watts<br />
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or call 1-888-208-8927.<br />
Heritage site to expand<br />
After three years of design and development,<br />
the Canadian <strong>HVAC</strong>R Heritage<br />
Centre will expand its website to display<br />
new files, exhibits, educational features,<br />
news and photographs. Nigel Heseltine,<br />
who designed and developed websites<br />
for the architectural directory Buildcore<br />
and the 400-page Reid Construction<br />
Data site among others, will create sections<br />
covering the Centre’s Hall of Fame<br />
recipients and their biographies, industry<br />
leaders and associations, including<br />
RSES, HRAI and ASHRAE, several histories<br />
of <strong>HVAC</strong>R technologies over the<br />
20th Century, educational commentaries,<br />
and the programs for exhibitions<br />
of its artifacts collection. Check it all<br />
out over the next few months at<br />
www.hhc-canada.net.<br />
Rheem design sites<br />
Rheem Manufacturing has introduced<br />
its all-new DesignStar home comfort<br />
system customization tool. Available at<br />
www.rheemdesignstar.com and<br />
www.ruuddesignstar.com, this online<br />
tool allows contractors to interactively<br />
“drag and drop” individual <strong>HVAC</strong> system<br />
components into a customization<br />
area, thus creating personalized systems<br />
for homeowners. Once the homeowner<br />
has their system in place, the<br />
“Economics” tab displays things like system<br />
cost, comparative pricing, cumulative<br />
cost savings, loan payment amounts<br />
and interest rates. For more information,<br />
visit rheem.virtualhvac.com.<br />
Rheem Mfg. Circle no. 322<br />
Green advice<br />
Nibco has added a central repository of<br />
resources and tools to keep contractors<br />
in formed about green building pra ctices<br />
and ch anging<br />
standards and<br />
codes which are<br />
driving the<br />
demand for<br />
green products<br />
on the company’s<br />
web site. To<br />
learn more, visit www.nibco.com and<br />
click on the Green link.<br />
Nibco Inc. Circle no. 323<br />
Circle Number 129 for More Information<br />
30 <strong>Plumbing</strong> & <strong>HVAC</strong> Product News – November/<strong>December</strong> <strong>2008</strong> www.plumbingandhvac.ca<br />
TM