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WCS Annual Report 2012 - Wildlife Conservation Society

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financial report<br />

2<br />

The last decade has been a period of transformation and growth for the <strong>Wildlife</strong><br />

<strong>Conservation</strong> <strong>Society</strong>. At the same time, we stayed true to our commitment to maintain<br />

positive operating margins and set aside funds each year to support our increasing<br />

plant infrastructure and technology needs. We closed the 2011-12 Fiscal Year with<br />

operating revenues totaling $223.3 million – $15 million and 7 percent higher than<br />

the prior year. Operations ended the year with a small surplus of $1.7 million for<br />

the ninth consecutive year of positive results.<br />

Our investments in programmatic and fundraising leadership<br />

and capacity-building in species, landscapes, science, and global<br />

wildlife health are achieving measurable results and increasing<br />

sustainable funding. Programmatic support from private contributions,<br />

federal agencies, foreign aid, and multi/bilateral funding<br />

have likewise fueled continued growth in education, global conservation,<br />

zoo-based programs, and wildlife health.<br />

In Fiscal Year <strong>2012</strong>, contributions and grants from individuals<br />

and foundations, federal and state agencies, foreign aid, and multilateral<br />

organizations totaled $98.5 million, a healthy 4 percent<br />

increase from the prior year. These sources provided 44 percent<br />

of all operating revenue. Federal grant support of our global<br />

programs through the United States Agency for International<br />

Development (USAID), the U.S. Fish and <strong>Wildlife</strong> Service (USFWS)<br />

and other agencies totaled $31.6 million, nearly eight times the<br />

funding received from these sources a decade ago.<br />

The establishment of <strong>WCS</strong>-Europe and the opening of a Brussels<br />

office have created new opportunities with European donors and<br />

agencies. The development of the <strong>WCS</strong> Species Program, which<br />

links global conservation with zoo-based programs, is also creating<br />

new revenue sources for <strong>WCS</strong>.<br />

We have continued to focus on earned revenue growth by increasing<br />

park attendance and income through our new operating<br />

model focused on improving the visitor experience. In Fiscal Year<br />

<strong>2012</strong>, <strong>WCS</strong> attendance increased 11 percent (436,000) above last<br />

year to 4.47 million visitors. This was in line with projections,<br />

thanks in part to extremely favorable weather throughout winter<br />

and spring. Income from gate admissions, exhibits, membership,<br />

and visitor services (food, merchandise, and parking) grew 14<br />

percent and exceeded $75 million. This success is the product of<br />

on-line marketing, discounting, and promotion of higher value<br />

tickets and memberships. Audience-driven revenue sources were<br />

one third of total operating income in Fiscal Year <strong>2012</strong>.<br />

<strong>WCS</strong> is using business intelligence and consumer research to<br />

maximize admission and other audience-driven revenue, while<br />

supporting free visitation times at the Bronx Zoo and the New<br />

York Aquarium. Per capita earned revenues continue to increase,<br />

particularly at the Bronx Zoo, thanks to a proactive pricing<br />

strategy and sales management in the park and online. Membership<br />

is a key part of this initiative and results have been positive,<br />

with strong growth in online activity.<br />

The City of New York provided a total of $22.1 million for zoo<br />

and aquarium operations, $1.6 million less than the prior year.<br />

This is due to improved earned income at the City Zoos, which<br />

reduced the Department of Parks and Recreation’s reimbursement<br />

commitment by $1.2 million compared to last year. This represents<br />

a continued trend of lower costs for the city thanks to <strong>WCS</strong>’s<br />

active pricing, revenue strategies, and tight expense management.<br />

The lower value of utilities provided by the city for the Bronx Zoo<br />

and the New York Aquarium also contributed to the variance.<br />

29<br />

financial report

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