Bankers Hall - Brookfield Properties

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Fire Drills (Continued)Properties personnel. Smaller, private drills and meetings are available by contacting theManager of Security and Life Safety at the Property Management Office.Medical EmergenciesIf there is someone in your office in need of medical assistance due to illness or injury, pleasefollow these steps:• Call 911 - provide your name, address, floor and suite number. You may be asked todescribe the condition of the person in distress.• Call Security Control (403) 237-5658 who will provide interim assistance and will arrangefor paramedics to arrive at your location as quickly as possible.Post one person in the elevator lobby on your floor to direct medical personnel to the person indistress.Bankers Hall Tenant Handbook 23April 27, 2010
HousekeepingNightly ServicesOffice areas are provided with housekeeping services five (5) days a week, excluding holidays.Nightly service includes:• Emptying all trash receptacles and replacing all liners as necessary.• Removing all collected trash to a designated area.• Dusting and spot cleaning all furniture, fixtures, equipment and accessories.• Spot cleaning all horizontal and vertical surfaces.• Spot cleaning the carpeted areas as necessary.• Spot cleaning all partition doors.• Spot cleaning all walls, light switches and doors.• Cleaning and polishing drinking fountains.• Dust mopping all hard surface floors with a treated mop.• Wet mopping all hard surface floors.• Vacuuming all carpeted high-traffic lane areas.• Cleaning washrooms.Scheduled Housekeeping ServicesAdditional housekeeping services will be provided in accordance with the following schedule:• High and low dusting (pictures, clocks, partition tops, etc.) - weekly.• Carpets will be vacuumed wall to wall - weekly.• All hard surface floor areas will be - machine spray buffed - monthly.• Dusting and vacuuming of solar (mecho) shades - twice per year.• All hard surface floor areas will be scrubbed, polished and buffed - twice per year.• Strip, refinish and polish all hard surface floors - annually.Special Cleaning ServicesSpecial cleaning services such as shampooing fabric furniture, deep cleaning of specificupholstered or carpeted areas, dishwashing, microwave cleaning and other kitchen cleanups areavailable by calling the Resident Housekeeping Manager. Special cleaning services arecontracted on a user-fee basis.Window CleaningWindow exteriors will be cleaned up to two times a year, weather permitting. Window interiors willalso be cleaned once per year when requested. Tenants should notify the Operations Managerwhen they require interior window cleaning. The areas around the windows must be cleared priorto interior window cleaning.Bankers Hall Tenant Handbook 24April 27, 2010
Page 5 and 6: Brookfield Privacy Statement (Conti
Page 9 and 10: Security Directory (Continued)Secur
Page 11 and 12: Local Business Directory (Continued
Page 13: Tenant and Building ServicesTenant
Page 16 and 17: Loading DockLocation, Hours of Oper
Page 18 and 19: Public TelephonesPublic telephones
Page 20 and 21: Security and Life SafetyBuilding Se
Page 22 and 23: Locksmith ServicesAll locks on both
Page 24 and 25: Lights (Continued)• Open draperie
Page 28 and 29: Recycling ProgramIn an effort to co
Page 30 and 31: Central Building ServicesHeating, V
Page 32 and 33: Electrical SystemsPower is distribu
Page 34 and 35: Payment (Continued)All payments for
Page 36 and 37: Rules and Regulations (Continued)
Page 38: Building Documents (Continued)Floor

Bankers Hall - Brookfield Properties

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