Notice of the 20 Annual Ordinary General Meeting of Shareholders TO

Q.1.3) A shareholder referred to the Company’s operating result in theyear 2011 and commented that the Company used the investment income to cover theloss. How does the Company turn this crisis into opportunity if such crisis happensagain in the coming years?A.1.3) Mr.Panus Thiravanitkul, the President, clarified that theCompany has been operating for 67 years. Because of the severe flood, 2011 is the veryfirst year that the Company suffered a loss from underwriting. If the shareholderslooked at the number of the written premium, you will find that the Company hascontinuous growth in written premium and always meets the set target. Therefore, themain factor to generate underwriting profit is effective risk management and also need toparticipate in the Government National Disaster Fund. In addition, the Company needsto provide knowledge and understanding to customers and public in order to have theirparticipation in the risk management and loss prevention by having at least 2 seminars ayear on that subject.The Company treated this crisis as an opportunity for our business--that isthe Company assists victims and fully aware the importance of service and fastsettlement of claims in accordance with the Company’s slogan “Your Caring Partner”.The Company still provides flood cover but subject to a limited amount of loss. As anexample, our industrial all risk (IAR) policy before this flood crises provide full floodcover same amount as the sum insured but after the crises the limit of liability from floodhas been limited to only up to 30% of the sum insured but not exceeding 50 million baht.The Company has also provided coverage for earthquake and wind storm whichoccurrence are more frequent now.Q.2.) Mr. Supoj Euchailertkul, a shareholder who attended the meeting,asked what is the effect of the reduction of profit tax from 30% to 23%? He alsoproposed the Company to consider paying dividend from the retained earning so thatshareholders can enjoy a higher tax credit rate. He also stated that shareholders wouldbe pleased to support the policy of increasing the Company’s registered capital byissuing stock dividend.A.2) Mr.Panus Thiravanitkul, the President, clarified that because of thelower corporate income tax rate, the Company has lower tax charge. The President statedthat the Company will take into consideration the other points raised and then conveyedhis thanks to the shareholders for such comment.Q.3.) Mrs. Walaiwan Srifuengfung, a shareholder who attended themeeting, asked why the Company’s income tax for year 2010 and 2011 was inconsistent.The Company’s profit in the year 2010 was 1,666.6 million baht and paid an income taxof 434.4 million baht whereas the Company’s profit in the year 2011 was only 442.6million baht but paid an income tax of 390.6 million baht.Page 15