Computer Servicescommunity members. As part of a continuation of upgrades, new softwarenow allows multiple forms of content to display both immediatelyand at specific times and intervals. Two new 52-inch electronic displayshave been added just inside the <strong>Student</strong> <strong>Union</strong> building’s south entranceto increase exposure to the vast array of activities held within the <strong>Student</strong><strong>Union</strong> and on campus.As a general duty of Computer Services, the department has been ableThe Computer Services Department provides a wide range oftechnology services to both internal and external customers.Maintaining a secure corporate infrastructure to allow reliable and confidentialelectronic data transfer and consulting with <strong>Student</strong> Affairs and otheruniversity departments on general technology concerns and improvementsare just two fundamental services offered by Computer Services.On the WebAs one of the most widely used platforms for distributing information,the <strong>Student</strong> <strong>Union</strong>, <strong>Inc</strong>. website continues to be an important source ofinformation about the facilities and services for students and the SJSUcommunity provided by the <strong>Student</strong> <strong>Union</strong>, <strong>Inc</strong>. In the 2006-2007 fiscalyear, the website had a total of 530,020 web page views and 10,362,176hits generated from access to documents, images, and other web content.Some of the types of downloaded files included the corporate studentemployee handbook, technical brochures, the annual report, and more.Other than the basics of providing a standard Section 508 compliantwebsite, the Computer Services department has been instrumental in thecompletion and development of the Sport Club Management System,Club Sport Team Tracking and Management System, and various onlineforms and web-based reports for events and usage.Upgrading TechnologyThe newly installed and continually improved electronic display board,upstairs on the north side of the <strong>Student</strong> <strong>Union</strong> building, is a welcometo minimize network and computer interruption by maintaining up-todatevirus and security software. In addition, the department has beenextremely successful in supporting the various applications that the<strong>Student</strong> <strong>Union</strong> departments use. Systems supported include:• Event Center Lock System• <strong>Student</strong> <strong>Union</strong> and Bowling Center Security Systems• Upgrades to Accounting System• Sport Club Entry System UpgradesCollaborative Partnerships and ProjectsBeing a central point for the implementing and developing of technology,Computer Services is constantly striving to find technology to supportsome of the most successful departments on campus. During the 2006-2007 fiscal year, the Computer Services Department Staff started workon the University Event Calendar Project, Evaluation of Club SportsSystems, Section 508 mandates, and Human Resources projects.Club Sports Management SystemAs part of the software development process, the Computer ServicesDepartment worked with the Club Sports Coordinator to evaluate needsand design a Club Sports Management System. This included theevaluation of other university club sports management systems, and thecreation of prototypes that demonstrate possible workflows that wouldbe needed to support the daily needs and operations of the Club Sportsprogram. As a result, a prototype system is projected to be completebefore Fall 2007.source of information on current and upcoming events for students and
2006-2007 Annual ReportMany of the Section 508 requirements had a direct impact on the ClubSports and University Events Calendar System. Computer Serviceswas very involved in understanding and ensuring that these webdesigns met the new requirements.University / <strong>Student</strong> Affairs Calendar ProjectAs a collaborative partner of the university, the Computer ServicesDepartment worked with the Web Services Unit and other keystakeholders to gather information on the needs for a future university-widecalendar solution. During the 2006-2007 year, the projectunderwent several changes in direction. Some changes includedSection 508 issues, various software demos, and hours of meetingsbetween different stakeholders on campus. As a result, a prototypesystem is projected to be complete during the 2007-2008 fiscal year.Human Resource ProjectsMany of the new Human Resources procedures now require theinvolvement of IT support staff. In support, the Computer ServicesDepartment assisted various Human Resources committees in usingtechnology to help train incoming staff on newly developed tools andSection 508 ProjectsTo support the mandates set forth by the State of California, theFederal Government, and the California State University System,the Computer Services Department built several prototype designsapplications. New job posting and job description templates, as well asa new evaluation tool, were created. To help employees use these newtools, new training aids were fabricated, such as an online video thatdemonstrated step-by-step procedures for using online documents.and was constantly collaborating and training to meet requirements.General Website Statistics from 2006-2007General Website Statistics from 2005-2006Web PageHome PageEvent CenterSport ClubBuilding HoursUpcoming EventsAquatic CenterMaps & DirectionsEmploymentBox OfficeClub Sports<strong>Student</strong> <strong>Union</strong>Bowling CenterPage Views63,43639,67923,89623,45823,23117,87016,71711,40110,3068,9618,8678,374HitsEntire Site (Successful)11,978,465Average Per Day32,728ViewsPage Views 675,595VisitorsUnique Visitors128,762Visitors Who Visited Once104,935Visitors Who Visited More Than Once 23,827<strong>Student</strong> <strong>Union</strong>, <strong>Inc</strong>. San José State University22 | 23
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