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Appendix E Developmental Disabilties Quality Management Work PlanGoal 1: Assess and improve the effectiveness of the QM System and its various componentsthat assures quality person-centered supports and services for individuals with developmentaldisabilities. Goal 2: Develop accurate and meaningful performance indicators.TasksDocumentation review (i.e.relevant policies andprocedures, recent CMSWaiver changes, DOJSettlement Agreement, etc.)Assessment of current datacollection methodsAssessment of current datautilizationInterview Central andRegional Office staff toidentify capabilities ofquality practitionersConduct Stakeholderinterviews to determinecapabilities of qualitypractitionersConduct Focus Groups withtargeted stakeholders tocollect information onstrengths, benefits andopportunities forimprovementConduct Interviews withservice provider and servicecoordination staffConduct comparison ofrequirements generated byDBHDD to CMS and DOJrequirementsEstablish QI Councilworkgroup to design newResponsiblePersonDirector of DDQualityManagement andContractorDirector of DDQualityManagement andContractorDirector of DDQualityManagement andContractorDirector of DDQualityManagement andContractorDirector of DDQualityManagement andContractorDirector of DDQualityManagement andContractorDirector of DDQualityManagement andContractorDirector of DDQualityManagement andContractorDirector of DDQualityTargetStatusCompletionDate06/30/13 Completed07/31/1307/31/1307/31/1307/31/1307/31/1307/31/1307/31/1307/31/1343
QM system withparticipation from DDAdvisory CouncilDevelop report describingthe status of the "as is"systemDevelop recommendationsfor improvements toGeorgia’s quality systemAs part of Goal 1 DD willestablish accurate,effective, and meaningfulperformance indicators forDD Services and DDProvidersFinalize measurementsDevelop comprehensivedescription of redesign forstatewide DD QM systemManagement andContractorDirector of DDQualityManagement andContractorDirector of DDQualityManagement andContractorDirector of DDQualityManagement andContractorDirector of DDQualityManagement andContractorDirector of DDQualityManagement andContractor08/01/1308/01/1308/15/1309/15/30/1310/01/13Goal 2: Educate Stakeholders regarding QM (including staff, providers, and individualsand families)TasksStatusIdentify core knowledge andskill requirements for eachquality role identified.Review and analyze theinstructionalsystem/knowledge and basicskill topics with DBHDDStaff and quality councils.Develop materials andmethods for learningmanagement and curriculumdevelopmentResponsiblePersonTargetCompletionDateDirector of DDQualityManagement andDept Director ofQM 08/31/13Director of DDQualityManagement andDept Director ofQMDirector of DDQualityManagement andDept Director of08/31/1309/30/1344
Page 1 and 2: Georgia Department of BehavioralHea
Page 3 and 4: Data Reliability Process ..........
Page 5 and 6: Discussed the feasibility of settin
Page 7 and 8: The Statewide Quality Improvement C
Page 9 and 10: Hospital System Key Performance Ind
Page 11 and 12: 10. Average number of jail/prison d
Page 13 and 14: 2. Good but Paid Life: The ISP supp
Page 15 and 16: 96% of respondents from Georgia and
Page 17: The Office of Public Relations goal
Page 21 and 22: In an effort to further align the a
Page 23 and 24: communication, promoting provider c
Page 25 and 26: individuals with complex needs. DBH
Page 27 and 28: To help expand the use of QPR in Ge
Page 29 and 30: Program Quality Council, the Develo
Page 31 and 32: DD QM Reviews of ProvidersQuality E
Page 33 and 34: The average percent of positive out
Page 35 and 36: Appendix A Community Behavioral Hea
Page 37 and 38: Goal: 3 Assess and improve the effe
Page 39 and 40: Appendix C Hospital System Quality
Page 41 and 42: communicate priorities to OIT, asap
Page 43: Develop a QM training plan forprovi
Page 47 and 48: Finalize the audit toolIdentify the
Page 49: Appendix F Hospital System KPI Dash
Page 73: Appendix H Developmental Disabiliti
Page 82 and 83: Systems to expand and maintain CT-R

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