Florida's Emergency Medical Services Strategic Plan

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Message from theStateSurgeonGeneralOn behalf of the Florida Departmentof Health and our partners I present toyou the July 2010–June 2012 FloridaEmergency Medical Services StrategicPlan for Florida’s EMS system. This plan isan evolving and fluid document that willchange as best practices are discoveredand implemented. The Florida EmergencyMedical Services Advisory Council andits Strategic Visions Committee are thestrategic plan oversight team. This team iscomprised of health and medical leadersfrom all disciplines around the stateand is responsible for setting priorities,allocating resources, providing oversightand coordination, and communicating andmonitoring progress against targets.The new 2010-2012 EMS State StrategicPlan was developed through a series ofconsensus-building discussions, projects,and prioritization exercises. The tengoals with supporting objectives werepresented to the Florida EmergencyMedical Services Advisory Council forendorsement in January 2010. Thecouncil endorsed these recommendationsand will focus on the following emphasisareas for the next two years: leadership,prehospital incident data collection,outreach, injury prevention, accessto care, public education, workforceeducation and development, workforcesatisfaction, service delivery, disasterpreparedness and response, air medicalsafety, patient safety, personnel safety,radio communications, and emergencymedical dispatch.We all play a key role in the EMSsystem. Continuing to grow andexpand our community partnershipsand collaborative efforts strengthensthe success of the plan and the servicesprovided to Floridians. I recognize allthose involved in the developmentand implementation of this plan. Theircontinued drive to link the continuumof care through their strategic planningefforts is to be commended.Sincerely,Ana M. Viamonte RosAna M. Viamonte Ros, M.D., M.P.H.State Surgeon General2
2009 EMSPhoto ofthe YearPhoto courtesy of:Seminole Tribe Fire Rescue -Best depicting the2009 National EMS Week Theme,“EMS: A Proud Partnerin Your Community.”3
Page 6 and 7: ExecutiveSummaryPhoto courtesy of L
Page 8 and 9: About theEmergencyMedicalServicesAd
Page 10 and 11: Why StrategicPlanning?Strategic Pla
Page 12 and 13: 2010-2012EMSStrategicPlanGoals and
Page 14 and 15: Goal 2:Improve EMS data collection
Page 16 and 17: Goal 3:Improve customer satisfactio
Page 18: Goal 4:Improve EMS workforce educat
Page 21 and 22: Objective Measure(s) Strategies Lea
Page 26 and 27: Goal 7:Assure the EMS Systemis prep
Page 30 and 31: Goal 8:Maintain an accident-freeenv
Page 34 and 35: Goal 9:Increase access to care by i
Page 36 and 37: Goal 10:Improve consistency, effici
Page 38: Objectives Measure(s) Strategies Le
Page 41 and 42: Acknowledging OurPartnersAccess to
Page 43 and 44: ObjectivesSpecific and measurable t
Page 45 and 46: FDLE - Florida Department of LawEnf
Page 47 and 48: Summary: FL ASTNA endorsesminimum e
Page 49 and 50: Photo Courtesy of Leon County EMS -
Page 52:
Florida’s Emergency Medical Servi
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Florida's Emergency Medical Services Strategic Plan

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