New Contenders in the Editorial Systems Market - Impressed
New Contenders in the Editorial Systems Market - Impressed
New Contenders in the Editorial Systems Market - Impressed
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<strong>Editorial</strong> <strong>Systems</strong><br />
<strong>New</strong> <strong>Contenders</strong> <strong>in</strong> <strong>the</strong><br />
<strong>Editorial</strong> <strong>Systems</strong> <strong>Market</strong><br />
BY STEVE EDWARDS<br />
Faced with fierce challenges to its decade-long dom<strong>in</strong>ation, Quark has countered<br />
with an outdated Version 3 of QPS. Is <strong>the</strong> QPS era over? The editorial landscape is<br />
chang<strong>in</strong>g elsewhere, too, as Net-l<strong>in</strong>x buries its SII heritage and o<strong>the</strong>r suppliers<br />
scramble to adapt to new realities.<br />
The Quark Publish<strong>in</strong>g System has had an<br />
amaz<strong>in</strong>gly long run. Introduced <strong>in</strong> 1992,<br />
QPS has steadily built up a customer<br />
base that reached 900 sites last November,<br />
accord<strong>in</strong>g to Quark’s own statistics.<br />
But Quark’s software had been stuck on various<br />
iterations of Version 2 s<strong>in</strong>ce 1998, leav<strong>in</strong>g customers<br />
frustrated on numerous grounds. At a basic level, QPS<br />
lacked support for Mac<strong>in</strong>tosh OS X and even Quark’s<br />
own Xpress 6, although <strong>the</strong>se shortcom<strong>in</strong>gs have been<br />
rectified <strong>in</strong> Version 3, released officially on August 31.<br />
But o<strong>the</strong>r long-desired additions to system functionality<br />
await a fur<strong>the</strong>r revision, which might be too long for<br />
some people to wait.<br />
For example, <strong>in</strong> addition to “compatibility” issues,<br />
QPS customers have been frustrated by <strong>the</strong> lack of a<br />
multitier architecture support<strong>in</strong>g a standard relational<br />
database and us<strong>in</strong>g XML natively for messag<strong>in</strong>g and<br />
external communications. Customers also have been<br />
ask<strong>in</strong>g for a browser <strong>in</strong>terface for query<strong>in</strong>g <strong>the</strong> system<br />
and check<strong>in</strong>g files <strong>in</strong> and out, a facility for handl<strong>in</strong>g<br />
story jumps, server-based preferences, and <strong>the</strong> ability<br />
to store preferences with a user’s logon ra<strong>the</strong>r than<br />
ty<strong>in</strong>g <strong>the</strong>m to a client workstation. Many have also<br />
wanted <strong>the</strong> option of us<strong>in</strong>g InCopy and InDesign as an<br />
alternative to CopyDesk and Xpress for edit<strong>in</strong>g and<br />
pag<strong>in</strong>ation — an enhancement not likely to come from<br />
Quark.<br />
Until recently, people look<strong>in</strong>g for more up-to-date<br />
alternatives to QPS haven’t had many options. Softcare’s<br />
K4 has been <strong>in</strong>stalled <strong>in</strong> more than 40 sites<br />
worldwide, and Van Gennep’s PlanSystem3 has a couple<br />
of enviable reference customers <strong>in</strong> Reader’s Digest<br />
of North America and PrismaPresse <strong>in</strong> France. Both<br />
systems have been targeted primarily at <strong>the</strong> magaz<strong>in</strong>e<br />
market. As we reported from America East 2004 (see<br />
The Seybold Report, Vol. 4, No. 2), some of <strong>the</strong> suppliers<br />
of newspaper systems see <strong>the</strong> QPS market as ripe<br />
for pluck<strong>in</strong>g, <strong>in</strong>clud<strong>in</strong>g Atex, which dom<strong>in</strong>ated <strong>the</strong><br />
magaz<strong>in</strong>e market before QPS arrived, and Baseview,<br />
which has <strong>in</strong>stalled more newspaper systems than any<br />
o<strong>the</strong>r supplier.<br />
Enter Modulo and Woodw<strong>in</strong>g. Two more systems, both<br />
based on modern architecture and designed with <strong>the</strong><br />
needs of QPS users <strong>in</strong> m<strong>in</strong>d, are targeted squarely at<br />
<strong>the</strong> same market as QPS. Modulo <strong>Systems</strong> has had<br />
more experience work<strong>in</strong>g with QPS and its customers<br />
than anyone else, perhaps even Quark. Modulo’s new<br />
system is called Concerto. The o<strong>the</strong>r is from Woodw<strong>in</strong>g<br />
Software, which has a similarly impressive history<br />
work<strong>in</strong>g with products from Quark’s competitor,<br />
Adobe <strong>Systems</strong>. Woodw<strong>in</strong>g’s new offer<strong>in</strong>g is an upscale<br />
model <strong>in</strong> its Smart Connection series, called Smart<br />
Connection Enterprise (SC Enterprise).<br />
Both Concerto and SC Enterprise are built around<br />
a true SQL database with good support for XML and<br />
provide an alternative to CopyDesk and Xpress for<br />
edit<strong>in</strong>g and pag<strong>in</strong>ation. Concerto offers a choice of<br />
CopyDesk-Xpress or InCopy-InDesign so that current<br />
Quark users can start with a Quark-based Concerto<br />
system and switch later to InDesign. SC Enterprise supports<br />
only InCopy and InDesign, but its purchase price<br />
of about $1,000 per seat (not count<strong>in</strong>g <strong>in</strong>stallation<br />
charges) is much lower than ei<strong>the</strong>r QPS 3 or Concerto.<br />
Concerto and SC Enterprise have already been<br />
<strong>in</strong>stalled at a few customer sites. We contacted a couple<br />
of early users to check on <strong>the</strong>ir experiences to date but<br />
decided that it is a bit too soon to get mean<strong>in</strong>gful feedback,<br />
although we expect to receive full cooperation<br />
for such a project <strong>in</strong> a few months.<br />
Our scope: QPS market and beyond. In this report, which<br />
covers recent trends <strong>in</strong> <strong>the</strong> editorial system market,<br />
we’ll beg<strong>in</strong> with detailed <strong>in</strong>troductions to Concerto<br />
and SC Enterprise, follow with an update on Quark’s<br />
release of QPS Classic 3, and conclude with coverage<br />
of some o<strong>the</strong>r systems that have been <strong>in</strong> <strong>the</strong> news lately,<br />
<strong>in</strong>clud<strong>in</strong>g a new system from Net-l<strong>in</strong>x based on<br />
technology acquired from Se<strong>in</strong>et of Spa<strong>in</strong>, plus <strong>the</strong><br />
Headl<strong>in</strong>e Web publish<strong>in</strong>g system be<strong>in</strong>g carved out of<br />
<strong>the</strong> merger of Wilkenson Scoop and Bombus, as well as<br />
brief notes on APT, Pongrass, AMC, Baseview, Unisys<br />
and Tansa. We won’t cover Softcare’s K4 (which was<br />
featured <strong>in</strong> an article earlier this year) or Van Gennep’s<br />
6 October 6, 2004 • The Seybold Report • Analyz<strong>in</strong>g Publish<strong>in</strong>g Technologies • © 2004 Seybold Publications
PlanSystem3, which didn’t appear at Nexpo but<br />
should be ready for review soon.<br />
Modulo Debuts <strong>New</strong> System,<br />
Announces Quasar Relationship<br />
Modulo <strong>Systems</strong> owes its found<strong>in</strong>g and cont<strong>in</strong>ued existence<br />
to serv<strong>in</strong>g <strong>the</strong> QPS market, so it isn’t surpris<strong>in</strong>g<br />
that <strong>the</strong> first complete system it developed addresses<br />
<strong>the</strong> desires of QPS users for a “new generation” system.<br />
The new Modulo system, called Concerto, offers<br />
true cross-platform functionality and an SQL database,<br />
supports both Quark and Adobe programs for<br />
edit<strong>in</strong>g and pag<strong>in</strong>ation, and uses XML as its command<br />
protocol for messag<strong>in</strong>g and communications — items<br />
most requested by QPS users that also should provide<br />
a strong foundation for <strong>the</strong> broad market.<br />
In addition to Concerto, Modulo also announced<br />
at Nexpo a deal with Quasar Technologies of Spa<strong>in</strong><br />
that br<strong>in</strong>gs Modulo some important technology and a<br />
full Web-based InDesign product suite that it o<strong>the</strong>rwise<br />
would have had to develop itself.<br />
Designed for flexibility. Based on wide-area network,<br />
multitier architecture, Concerto supports distributed<br />
workgroups, multiple servers and <strong>the</strong> ability to scale<br />
from tens to many hundreds of seats. Client software<br />
runs on both Mac<strong>in</strong>tosh (OS 9 and OS X) and W<strong>in</strong>dows<br />
computers and supports InCopy-InDesign and<br />
CopyDesk-Xpress, giv<strong>in</strong>g users a choice that isn’t<br />
available with QPS or two of Concerto’s presumed<br />
competitors, Softcare’s K4 and Woodw<strong>in</strong>g’s new Smart<br />
Connection Enterprise, both of which support only<br />
InCopy and InDesign. (Modulo’s flexibility here helps<br />
keep pace with <strong>the</strong> trend <strong>in</strong> newspaper editorial systems,<br />
which tend to offer both Adobe and Quark<br />
options.) Besides <strong>the</strong> Adobe- and Quark-based clients,<br />
access to <strong>the</strong> system will be available us<strong>in</strong>g a browser,<br />
with two levels of functionality (see below).<br />
Concerto also <strong>in</strong>cludes <strong>the</strong> Adobe Graphics Server<br />
to produce proofs, FPO images, high-resolution output<br />
formats and f<strong>in</strong>al page PDFs. Content is stored <strong>in</strong> a<br />
relational database system by reference to both an<br />
external file system and an XML repository, which<br />
Modulo supplies through a partnership with Ixiasoft.<br />
<strong>New</strong>spaper plann<strong>in</strong>g and schedul<strong>in</strong>g software will be<br />
provided through <strong>the</strong> Quasar deal and Modulo’s own<br />
development.<br />
Workflow. Concerto provides customizable workflow<br />
features, <strong>in</strong>clud<strong>in</strong>g “channels” (hot folders), baskets,<br />
statuses and agents to automate <strong>the</strong> flow of data and<br />
performance of tasks. Channels, which can be configured<br />
for specific users or needs, automate certa<strong>in</strong><br />
processes early <strong>in</strong> <strong>the</strong> workflow, such as <strong>the</strong> batch<br />
check-<strong>in</strong> of wire service photographs. When a file is<br />
placed <strong>in</strong> a channel, it automatically enters <strong>the</strong> system<br />
and is given a default header with standard metadata<br />
for that channel. Preview images or text samples are<br />
also generated automatically, and <strong>the</strong> file is ready for<br />
query<strong>in</strong>g, preview<strong>in</strong>g or edit<strong>in</strong>g.<br />
Baskets and statuses enable <strong>the</strong> use of scripts<br />
(JavaScript or Visual Basic) to trigger specified actions<br />
on a file that enters or exits <strong>the</strong> basket or status. (Apple-<br />
Script can be used on Mac<strong>in</strong>tosh clients for local script<strong>in</strong>g.)<br />
Actions that can be triggered <strong>in</strong>clude copy<strong>in</strong>g files,<br />
chang<strong>in</strong>g metadata and creat<strong>in</strong>g a PDF version for a<br />
preview or proof. Alternatively, agents can be used<br />
<strong>in</strong>stead of scripts to trigger frequently performed tasks<br />
based on <strong>the</strong> results of specific queries or file types<br />
accord<strong>in</strong>g to predef<strong>in</strong>ed schedules. Agents are used to<br />
archive files and purge data, among o<strong>the</strong>r tasks.<br />
Composer clients. Concerto will offer a choice of ma<strong>in</strong><br />
clients: Concerto Composer for Adobe InDesign, built<br />
around InCopy and InDesign, and Concerto Composer<br />
for Quark Xpress, built around CopyDesk and<br />
Xpress. The basic edit<strong>in</strong>g and pag<strong>in</strong>ation functionality<br />
comes standard from Adobe and Quark, with good<br />
facilities for writ<strong>in</strong>g to fit <strong>in</strong> ei<strong>the</strong>r case, but with critical<br />
differences <strong>in</strong> areas such as XML support and composition<br />
quality, where Adobe has significant<br />
advantages. Besides features supplied by Adobe and<br />
Quark, Modulo offers Adobe plug-<strong>in</strong>s and Quark<br />
Xtensions to enable predef<strong>in</strong>ed styles to aid <strong>in</strong> <strong>the</strong> rapid<br />
creation of text boxes or o<strong>the</strong>r rough layouts.<br />
All Concerto applications allow <strong>the</strong> query<strong>in</strong>g of all<br />
content types, as well as metadata, <strong>in</strong>clud<strong>in</strong>g multiple<br />
criteria per query. Queries can exam<strong>in</strong>e <strong>the</strong> name and<br />
type of files, header fields and so on. The results of a<br />
query can be displayed with up to 256 text characters<br />
typically per asset or 50 per item when us<strong>in</strong>g <strong>the</strong> Web<br />
application.<br />
Harmony browser. Concerto will offer two browser<br />
clients. Harmony, which was developed by Modulo<br />
and is available now, serves as <strong>the</strong> <strong>in</strong>terface for handl<strong>in</strong>g<br />
<strong>Editorial</strong> <strong>Systems</strong><br />
InDesign l<strong>in</strong>k<br />
notification. This is<br />
<strong>the</strong> message an<br />
InDesign user<br />
receives when<br />
open<strong>in</strong>g a layout<br />
that conta<strong>in</strong>s an<br />
article or image that<br />
has been modified.<br />
Note (1) <strong>the</strong><br />
Concerto palette<br />
(top right) that<br />
displays <strong>the</strong> results<br />
of <strong>the</strong> query and<br />
<strong>in</strong>cludes both Quark<br />
Xpress and InDesign<br />
layouts (as<br />
dist<strong>in</strong>guished by <strong>the</strong><br />
icon next to each<br />
layout); (2) <strong>the</strong><br />
check-out icon next<br />
to <strong>the</strong> open layout<br />
(<strong>the</strong> third item,<br />
named Inc.<strong>in</strong>dd, <strong>in</strong><br />
<strong>the</strong> same Concerto<br />
palette); (3) <strong>the</strong><br />
L<strong>in</strong>ks palette<br />
(bottom right),<br />
which lists both <strong>the</strong><br />
article and <strong>the</strong><br />
image, with an<br />
“alert” icon next to<br />
<strong>the</strong> article <strong>in</strong>dicat<strong>in</strong>g<br />
that it is <strong>the</strong><br />
modified item; and<br />
(4) <strong>the</strong> notification<br />
to <strong>the</strong> InDesign user<br />
that <strong>the</strong> layout may<br />
be updated now or<br />
later.<br />
Volume 4, Number 13 • The Seybold Report • Analyz<strong>in</strong>g Publish<strong>in</strong>g Technologies 7
<strong>Editorial</strong> <strong>Systems</strong><br />
Browser client for<br />
adm<strong>in</strong>istration.<br />
Modulo’s new<br />
Concerto system is<br />
built around an SQL<br />
database and uses a<br />
browser client called<br />
Harmony to handle<br />
adm<strong>in</strong>istrative<br />
functions.<br />
adm<strong>in</strong>istrative functions and provides remote editorial<br />
access to <strong>the</strong> content database. Through it, adm<strong>in</strong>istrators<br />
can configure <strong>the</strong> system, view a list of all loggedon<br />
users and <strong>the</strong> applications <strong>the</strong>y are runn<strong>in</strong>g, search<br />
<strong>the</strong> log of all XML commands that have been executed,<br />
monitor <strong>the</strong> status of pages, handle archiv<strong>in</strong>g, and set<br />
up and manage groups and users with access privileges<br />
and permissions. (Permissions can be based ei<strong>the</strong>r on<br />
system functions or on content, with overrides available<br />
for <strong>in</strong>dividuals with<strong>in</strong> a group.)<br />
Harmony also enables reporters and editors to<br />
query <strong>the</strong> database, preview layouts, check stories out<br />
for edit<strong>in</strong>g, and create and submit stories. To create a<br />
story, a reporter can use Harmony’s rudimentary text<br />
editor, which produces a flat text file without hyphenation<br />
and justification (with <strong>the</strong> option of embedd<strong>in</strong>g<br />
XML tags), or write <strong>the</strong> story us<strong>in</strong>g Word (or CopyDesk<br />
or InCopy) and submit it as a Harmony attachment.<br />
If a story has already been assigned to a layout, it<br />
cannot be edited to fit <strong>the</strong> layout us<strong>in</strong>g Harmony itself<br />
unless <strong>the</strong> user has CopyDesk or InCopy runn<strong>in</strong>g locally<br />
for this purpose and checks articles out remotely.<br />
However, Modulo is work<strong>in</strong>g on two options to enable<br />
writ<strong>in</strong>g to fit. One is an <strong>in</strong>terface between Word and<br />
both Xpress and InDesign, which would enable text to<br />
be sent to an H&J server and returned to Word with<br />
<strong>the</strong> results of H&J displayed <strong>in</strong> Word. This approach<br />
depends on <strong>the</strong> availability of a server version of <strong>the</strong><br />
layout program, which is already possible with Xpress<br />
us<strong>in</strong>g Quark’s Dynamic Document Server and is<br />
expected to be offered <strong>in</strong> <strong>the</strong> future by Adobe for InDesign.<br />
The o<strong>the</strong>r copyfitt<strong>in</strong>g option is <strong>the</strong> forthcom<strong>in</strong>g<br />
Quasar browser for InDesign (see below). Modulo said<br />
it is also work<strong>in</strong>g on an agreement with AdLizard to<br />
enable remote composition us<strong>in</strong>g InDesign.<br />
O<strong>the</strong>r functions of Harmony are to review highresolution<br />
images (a key requirement of one of Concerto’s<br />
early users) and to view f<strong>in</strong>ished pages <strong>in</strong> PDF.<br />
Quasar browser. To be able to offer a remote client with<br />
<strong>in</strong>teractive composition capabilities, Modulo is look<strong>in</strong>g<br />
to Quasar, which is already supply<strong>in</strong>g such technology.<br />
Serv<strong>in</strong>g much like <strong>the</strong> “self-service” ad-build<strong>in</strong>g stations<br />
now com<strong>in</strong>g <strong>in</strong>to <strong>the</strong> ma<strong>in</strong>stream advertis<strong>in</strong>g market,<br />
it enables a client to access a remote server for<br />
design<strong>in</strong>g and compos<strong>in</strong>g jobs. Thus, it will handle not<br />
only <strong>in</strong>teractive H&J for reporters and editors, but also<br />
remote editorial page layout and <strong>the</strong> possibility of unattended<br />
ad build<strong>in</strong>g by advertisers.<br />
We haven’t seen <strong>the</strong> Quasar remote functionality<br />
yet, but we’ve been told that it has been <strong>in</strong>stalled at a<br />
customer site for eventual use <strong>in</strong> design<strong>in</strong>g and produc<strong>in</strong>g<br />
corporate magaz<strong>in</strong>es. (See “Quasar,” below.)<br />
Sonata standalone client. Modulo offers ano<strong>the</strong>r client,<br />
called Sonata, that provides query<strong>in</strong>g and content<br />
management functions for files created by third-party<br />
applications such as Adobe Photoshop and Illustrator.<br />
It recognizes files based on <strong>the</strong>ir file types, checks <strong>the</strong>m<br />
out and opens <strong>the</strong>m <strong>in</strong> <strong>the</strong>ir native applications. After<br />
edit<strong>in</strong>g, files are checked back <strong>in</strong>, system files are<br />
updated, previews generated, etc.<br />
Concerto pric<strong>in</strong>g and status. Concerto pric<strong>in</strong>g is based on<br />
a server license fee rang<strong>in</strong>g from $27,000 to $40,000<br />
and a per-seat charge of $1,250 to $2,750 for a fullfunction<br />
client (less for a Harmony browser client). Five<br />
systems have been <strong>in</strong>stalled at sites that currently use<br />
QPS. The first, a major magaz<strong>in</strong>e, has <strong>in</strong>stalled a 16seat<br />
configuration us<strong>in</strong>g CopyDesk and Xpress. Two<br />
medium-circulation newspapers each <strong>in</strong>stalled about<br />
100-seat systems. The o<strong>the</strong>r two sites are a Canadian<br />
f<strong>in</strong>ancial services bus<strong>in</strong>ess and a small publisher of<br />
magaz<strong>in</strong>es and catalogs. All have been <strong>in</strong>stalled, but<br />
none are <strong>in</strong> full production, so it was too early to solicit<br />
feedback on system performance. We contacted magaz<strong>in</strong>e<br />
publisher TL Enterprises and <strong>the</strong> Arizona Star<br />
newspaper, and both seemed optimistic about <strong>the</strong><br />
prospects and offered to provide us with comments<br />
after <strong>the</strong>ir systems have been put <strong>in</strong>to full production.<br />
Initial releases of Concerto support InCopy, InDesign,<br />
CopyDesk and Xpress, although some functions<br />
(e.g story jumps and built-<strong>in</strong> Xpress-to-XML conversions)<br />
won’t be supported until <strong>the</strong> second release.<br />
Release 1.5 will add features for cross-media publish<strong>in</strong>g<br />
and font management, plus support for Adobe CS<br />
2 and Quark DDS. Release 2.0 will <strong>in</strong>clude edition<br />
management and complete <strong>in</strong>tegration with Modulo’s<br />
advertis<strong>in</strong>g system, called Symphony. No dates have<br />
been announced for those versions.<br />
Quasar. The deal with Quasar gives Modulo nonexclusive<br />
worldwide rights (exclusive <strong>in</strong> <strong>the</strong> Americas) to<br />
market <strong>the</strong> Quasar GetReady system developed <strong>in</strong><br />
Spa<strong>in</strong> and now <strong>in</strong> use at one customer site <strong>in</strong> France<br />
and ano<strong>the</strong>r <strong>in</strong> Spa<strong>in</strong>. Modulo plans to use <strong>the</strong> Quasar<br />
technology to <strong>in</strong>tegrate parts <strong>in</strong>to Concerto, as noted<br />
8 October 6, 2004 • The Seybold Report • Analyz<strong>in</strong>g Publish<strong>in</strong>g Technologies
above, and as a standalone system for customers who<br />
don’t need <strong>the</strong> full functionality of Concerto, such as<br />
advertis<strong>in</strong>g agencies that need <strong>the</strong> <strong>in</strong>teractive remote<br />
client functionality.<br />
Modulo didn’t exhibit <strong>the</strong> Quasar system at<br />
Nexpo, say<strong>in</strong>g it would take six months to get it ready<br />
for <strong>the</strong> market.<br />
One of Quasar’s two customers, PSA Peugeot Citroën,<br />
is plann<strong>in</strong>g to use it to create and produce 15 corporate<br />
magaz<strong>in</strong>es. Editors and reporters at locations<br />
<strong>in</strong>side and outside France will connect to a server to<br />
access a page template database, graphics and photos,<br />
as well as an automated production system runn<strong>in</strong>g<br />
InDesign. Initially, <strong>the</strong> system will be used for <strong>in</strong>ternal<br />
communication among 15 <strong>in</strong>dustrial sites <strong>in</strong> France.<br />
Later, it will be adapted for produc<strong>in</strong>g <strong>the</strong> magaz<strong>in</strong>es of<br />
technical departments, third parties and <strong>in</strong>dustries<br />
based <strong>in</strong> France and elsewhere.<br />
Quasar will cont<strong>in</strong>ue to sell GetReady through its<br />
own channels and reta<strong>in</strong>s <strong>the</strong> rights to deal with o<strong>the</strong>r<br />
<strong>in</strong>tegrators. Modulo said it has no plans for Quasar to<br />
sell <strong>the</strong> Concerto products that result from <strong>the</strong> <strong>in</strong>tegration<br />
of <strong>the</strong> two technologies.<br />
Tools from Ixiasoft, Siftology. Modulo also has signed<br />
two deals relat<strong>in</strong>g to text storage and search<strong>in</strong>g. First,<br />
Modulo has obta<strong>in</strong>ed <strong>the</strong> rights to resell and distribute<br />
Ixiasoft’s TextML XML Server and search eng<strong>in</strong>e.<br />
TextML Server, which Modulo is <strong>in</strong>tegrat<strong>in</strong>g with<br />
Concerto and Symphony, as well as sell<strong>in</strong>g separately,<br />
<strong>in</strong>dexes XML documents and XMP-tagged photos and<br />
manages content without alter<strong>in</strong>g <strong>the</strong> native files. Most<br />
notable is its fast retrieval, based on its advanced<br />
<strong>in</strong>dex<strong>in</strong>g and query language. It also controls backup<br />
versions of files, complement<strong>in</strong>g Concerto’s own capabilities.<br />
Modulo is work<strong>in</strong>g to make <strong>the</strong> user <strong>in</strong>terface<br />
more like Concerto’s.<br />
The second deal is with Siftology, <strong>the</strong> developer of<br />
search technology that locates stories that resemble a<br />
target story. The product from Modulo, called<br />
Amadeus, starts by analyz<strong>in</strong>g and <strong>in</strong>dex<strong>in</strong>g all articles<br />
as <strong>the</strong>y enter <strong>the</strong> database. Siftology won’t disclose<br />
how it works, but said <strong>the</strong> eng<strong>in</strong>e has been “pretra<strong>in</strong>ed”<br />
with 10 years’ worth of newspaper stories to<br />
aid <strong>in</strong> establish<strong>in</strong>g relationships based on <strong>the</strong> mean<strong>in</strong>g<br />
of <strong>the</strong> content. In operation, a reporter or editor typically<br />
performs a keyword search to f<strong>in</strong>d a story that is<br />
representative of <strong>the</strong> type of content that is sought.<br />
Amadeus <strong>the</strong>n f<strong>in</strong>ds all <strong>the</strong> articles that are similar to<br />
<strong>the</strong> reference article, tak<strong>in</strong>g <strong>in</strong>to account both <strong>the</strong> analytical<br />
data and additional search parameters, such as<br />
dates of publication, byl<strong>in</strong>es, etc.<br />
Modulo and <strong>the</strong> market. It might seem that <strong>the</strong> arrival of<br />
Concerto would spell <strong>the</strong> end of <strong>the</strong> Modulo-QPS relationship.<br />
After all, Concerto was designed to cater to<br />
<strong>the</strong> needs of QPS users want<strong>in</strong>g to upgrade <strong>the</strong>ir systems,<br />
and Quark has a reputation for mak<strong>in</strong>g it diffi-<br />
cult for companies both to work with Quark and compete<br />
with it. But <strong>the</strong>re might be more to <strong>the</strong> situation<br />
than meets <strong>the</strong> eye.<br />
Modulo wants to offer QPS upgrades to companies<br />
currently us<strong>in</strong>g QPS that aren’t ready to add a<br />
complete new system like Concerto, so offer<strong>in</strong>g QPS<br />
upgrades as an alternative to Concerto makes bus<strong>in</strong>ess<br />
sense for Modulo.<br />
And Quark, to <strong>the</strong> surprise of many, has made<br />
changes <strong>in</strong> top management that appear to open <strong>the</strong><br />
way to partnerships that might have been unth<strong>in</strong>kable<br />
not long ago. One new development is <strong>the</strong> formation<br />
of an OEM group that has HP as its first customer, creat<strong>in</strong>g<br />
a potentially significant new market. If Quark is<br />
serious about broaden<strong>in</strong>g its approach, a similar<br />
arrangement with Modulo, once <strong>the</strong> nurturer of 863<br />
QPS customers, could make sense. It might help Quark<br />
reta<strong>in</strong> more QPS customers than would rema<strong>in</strong> without<br />
Modulo’s <strong>in</strong>volvement.<br />
In any event, we haven’t been told of any impend<strong>in</strong>g<br />
changes <strong>in</strong> <strong>the</strong> Quark-Modulo relationship. (In<br />
fact, for this article, Modulo didn’t state anyth<strong>in</strong>g<br />
about its past, current or future bus<strong>in</strong>ess relationship<br />
with Quark, suggest<strong>in</strong>g that <strong>the</strong> two companies might<br />
be discuss<strong>in</strong>g a new agreement.)<br />
Such a scenario would give Modulo a product l<strong>in</strong>e<br />
that <strong>in</strong>cludes <strong>the</strong> follow<strong>in</strong>g:<br />
• QPS Classic 3, primarily for customers that want<br />
to upgrade from Version 2 but are not ready to<br />
purchase a completely new system.<br />
• Concerto, which is expected to cost somewhat<br />
more than QPS and offer substantially greater<br />
functionality. By support<strong>in</strong>g CopyDesk and<br />
Xpress, as well as InCopy and InDesign, Modulo<br />
smoo<strong>the</strong>s <strong>the</strong> transition between QPS and Concerto<br />
by allow<strong>in</strong>g customers to buy Concerto, use it<br />
with CopyDesk and Xpress <strong>in</strong>itially, and later<br />
<strong>Editorial</strong> <strong>Systems</strong><br />
Query results.<br />
Remote users of <strong>the</strong><br />
Concerto system can<br />
use <strong>the</strong> Harmony<br />
browser client to<br />
query <strong>the</strong> database<br />
and get this view of<br />
<strong>the</strong> results. Below<br />
<strong>the</strong> photos are<br />
color-coded statuses,<br />
e.g., <strong>New</strong>, Used,<br />
Edit, F<strong>in</strong>al to layout<br />
and Archive to XML.<br />
Volume 4, Number 13 • The Seybold Report • Analyz<strong>in</strong>g Publish<strong>in</strong>g Technologies 9
<strong>Editorial</strong> <strong>Systems</strong><br />
Article property sheet.<br />
This article, be<strong>in</strong>g<br />
created, has <strong>the</strong><br />
properties shown<br />
here <strong>in</strong> this<br />
customizable dialog.<br />
Many of <strong>the</strong>se items<br />
are pulldown menus<br />
that can be used to<br />
change a property,<br />
such as chang<strong>in</strong>g a<br />
state to “ready” and<br />
mov<strong>in</strong>g <strong>the</strong> article<br />
to <strong>the</strong> next basket. It<br />
is also possible to<br />
change <strong>the</strong> state of<br />
an article without<br />
open<strong>in</strong>g it.<br />
switch to InCopy and InDesign. (In Europe, Modulo<br />
will sell various “flavors” of Concerto.)<br />
• GetReady, <strong>the</strong> Quasar system with <strong>in</strong>teractive<br />
remote composition for remote ad design and<br />
some o<strong>the</strong>r applications suited to this functionality.<br />
• Modulo also has a range of advertis<strong>in</strong>g products<br />
that aren’t <strong>the</strong> subject of this discussion.<br />
Modulo said its goal is to comb<strong>in</strong>e <strong>the</strong> Quasar<br />
products with its own offer<strong>in</strong>gs <strong>in</strong>to a s<strong>in</strong>gle l<strong>in</strong>e “that<br />
covers <strong>the</strong> full spectrum of publish<strong>in</strong>g from concept to<br />
pr<strong>in</strong>t and <strong>the</strong> Internet,” from newspapers and magaz<strong>in</strong>es<br />
to catalogs, advertis<strong>in</strong>g agencies and corporate<br />
publish<strong>in</strong>g.<br />
A few questions rema<strong>in</strong> before that strategy can<br />
move forward. First, we haven’t heard Quark bless <strong>the</strong><br />
idea of Modulo handl<strong>in</strong>g both QPS and Concerto. Second,<br />
it’s too soon to predict <strong>the</strong> future of QPS, not only<br />
<strong>the</strong> Version 3 upgrade, which has just been <strong>in</strong>troduced,<br />
but also ano<strong>the</strong>r version, possibly com<strong>in</strong>g later (see<br />
Quark, below, for more on QPS). Third, we haven’t<br />
seen <strong>the</strong> <strong>in</strong>tegration of <strong>the</strong> Quasar technology with<br />
Concerto, which is needed for newspaper plann<strong>in</strong>g and<br />
schedul<strong>in</strong>g, as well as remote client technology with<br />
InDesign, all of which could have a significant impact<br />
on Modulo’s success.<br />
In addition, many o<strong>the</strong>r system suppliers have <strong>the</strong>ir<br />
eyes on <strong>the</strong> QPS market, <strong>in</strong>clud<strong>in</strong>g Woodw<strong>in</strong>g, which<br />
debuted its attractively priced Smart Connection<br />
Enterprise at Nexpo, and a host of suppliers of newspaper<br />
systems, any of which would love to have a<br />
small piece of <strong>the</strong> QPS market.<br />
Woodw<strong>in</strong>g Moves Up-<strong>Market</strong><br />
with SC Enterprise<br />
Woodw<strong>in</strong>g Software, whose Smart Connection tech-<br />
nology has played a critical role <strong>in</strong> InDesign’s successful<br />
penetration of <strong>the</strong> newspaper and magaz<strong>in</strong>e markets,<br />
has taken an important step forward with <strong>the</strong><br />
release of a database-driven editorial system that is<br />
scalable to support large workgroups. Called Smart<br />
Connection Enterprise, it is an open-source, upscale<br />
version of <strong>the</strong> company’s earlier Smart Connection systems,<br />
which have been <strong>in</strong>stalled <strong>in</strong> more than 200 sites,<br />
typically rang<strong>in</strong>g up to 30 seats. Woodw<strong>in</strong>g now offers<br />
three Smart Connection systems (Light, Pro and Enterprise)<br />
<strong>in</strong> addition to supply<strong>in</strong>g Smart Connection technology<br />
on an OEM basis.<br />
The Enterprise system is targeted at a variety of<br />
applications, <strong>in</strong>clud<strong>in</strong>g magaz<strong>in</strong>e and newspaper publishers,<br />
as well as ad agencies and book publishers —<br />
about <strong>the</strong> same market as Quark’s QPS, Modulo’s<br />
Concerto and Softcare’s K4. Key characteristics of<br />
Smart Connection Enterprise <strong>in</strong>clude its low cost, open<br />
architecture, customizability, and use of InCopy and<br />
InDesign (but not Xpress) for its core publish<strong>in</strong>g functionality.<br />
Like those competitors, Enterprise is be<strong>in</strong>g<br />
sold through a global network of resellers and <strong>in</strong>tegrators.<br />
<strong>Market</strong><strong>in</strong>g and support are handled by Woodw<strong>in</strong>g,<br />
which has its headquarters <strong>in</strong> The Ne<strong>the</strong>rlands<br />
and a U.S. office <strong>in</strong> Detroit.<br />
Architecture. Smart Connection Enterprise is designed<br />
around a three-tier architecture (client, application server<br />
and database). The default database is open-source<br />
MySQL, but SC Enterprise also supports Microsoft<br />
SQL and o<strong>the</strong>r common SQL databases. (Non-SQL<br />
databases can be connected via PHP script<strong>in</strong>g.)<br />
The server runs under W<strong>in</strong>dows, Mac OS X, L<strong>in</strong>ux<br />
and Solaris. XML is <strong>the</strong> communication protocol,<br />
enabl<strong>in</strong>g <strong>in</strong>tegration with back-end or content management<br />
systems us<strong>in</strong>g SC Enterprise’s SOAP <strong>in</strong>terface,<br />
which can work with o<strong>the</strong>r content management systems’<br />
APIs. Woodw<strong>in</strong>g said one of its early Enterprise<br />
customers has <strong>in</strong>tegrated <strong>the</strong> system with Documentum<br />
<strong>in</strong> this fashion.<br />
A dist<strong>in</strong>guish<strong>in</strong>g feature of <strong>the</strong> architecture is that<br />
<strong>the</strong> bus<strong>in</strong>ess logic (which determ<strong>in</strong>es which actions are<br />
allowed, which actions trigger o<strong>the</strong>r actions, etc.) is<br />
centralized on <strong>the</strong> application server and can be customized<br />
us<strong>in</strong>g PHP script<strong>in</strong>g. (In contrast, many systems<br />
encapsulate part of <strong>the</strong> bus<strong>in</strong>ess logic <strong>in</strong> <strong>the</strong> client<br />
where it can’t be customized.)<br />
SC Enterprise is also flexible <strong>in</strong> its handl<strong>in</strong>g of<br />
metadata. It supports Adobe’s XMP and enables <strong>the</strong><br />
user to create new metadata fields. It’s possible to<br />
def<strong>in</strong>e which fields are used <strong>in</strong> system dialogs (<strong>in</strong>clud<strong>in</strong>g<br />
whe<strong>the</strong>r <strong>the</strong>y are mandatory or not), which ones<br />
are shown <strong>in</strong> database views, etc.<br />
Workflow. SC Enterprise works on <strong>the</strong> basis of a publication<br />
hierarchy encompass<strong>in</strong>g issues, sections and articles<br />
(or whatever terms <strong>the</strong> user chooses to substitute),<br />
with a customizable workflow aimed to accommodate<br />
10 October 6, 2004 • The Seybold Report • Analyz<strong>in</strong>g Publish<strong>in</strong>g Technologies
newspaper, magaz<strong>in</strong>e and newsletter applications.<br />
“Baskets” are employed for each task with<strong>in</strong> <strong>the</strong> workflow,<br />
such as jobs to be edited or corrected, jobs that are<br />
ready, etc. Menus set up <strong>the</strong> sequence <strong>in</strong> which articles<br />
(or components of articles, such as captions, photos,<br />
sidebars, etc.) move through baskets.<br />
As articles proceed through <strong>the</strong> workflow, <strong>the</strong>y are<br />
sent to <strong>the</strong> next basket by <strong>the</strong> person f<strong>in</strong>ish<strong>in</strong>g <strong>the</strong> last<br />
task, ei<strong>the</strong>r by issu<strong>in</strong>g a “ready” command from with<strong>in</strong><br />
InCopy, which saves <strong>the</strong> article, closes it and moves it to<br />
<strong>the</strong> next status, or by send<strong>in</strong>g <strong>the</strong> article to <strong>the</strong> next stage<br />
us<strong>in</strong>g a pulldown menu with a “send to” command.<br />
One <strong>in</strong>terest<strong>in</strong>g po<strong>in</strong>t is that an unlimited number<br />
of actions can be evoked when a given state is selected.<br />
This could <strong>in</strong>clude dynamic creation of a PDF file, an<br />
automated notification by e-mail (outside <strong>the</strong> system)<br />
to ano<strong>the</strong>r participant <strong>in</strong> <strong>the</strong> workflow, automatic<br />
archival and a dynamic pass-off of InCopy XML content<br />
to a content management system, all achieved at<br />
<strong>the</strong> application layer, with no dependency on <strong>the</strong> desktop<br />
plug-<strong>in</strong>s.<br />
Each article has a property sheet that lists its rout<strong>in</strong>g<br />
and status <strong>in</strong>formation, plus comments entered by<br />
staff.<br />
As work flows through <strong>the</strong> system, new versions of<br />
stories are automatically created at certa<strong>in</strong> po<strong>in</strong>ts, such<br />
as every time a file is sent to ano<strong>the</strong>r basket or when it<br />
is checked <strong>in</strong> by ei<strong>the</strong>r an InCopy or an InDesign user.<br />
Multiple publications can be worked on concurrently.<br />
Clients: local and remote. For <strong>the</strong> ma<strong>in</strong> system operations,<br />
two client applications are available: one for editors,<br />
based on InCopy, and one for page designers,<br />
based on InDesign. In addition, Woodw<strong>in</strong>g offers two<br />
options for remote access us<strong>in</strong>g a standard Web browser.<br />
One of <strong>the</strong>se, called WebApps, requires no special<br />
software <strong>in</strong> <strong>the</strong> remote computer and enables browser<br />
access to <strong>the</strong> database for writ<strong>in</strong>g and submitt<strong>in</strong>g stories,<br />
check<strong>in</strong>g files <strong>in</strong> and out, and handl<strong>in</strong>g system<br />
adm<strong>in</strong>istration, among o<strong>the</strong>r functions.<br />
The second remote application, called Remote<br />
Module, can perform H&J aga<strong>in</strong>st <strong>the</strong> layout of InDesign<br />
pages, which it does by runn<strong>in</strong>g InCopy locally<br />
ra<strong>the</strong>r than by send<strong>in</strong>g <strong>the</strong> text to an H&J server at <strong>the</strong><br />
host site and retriev<strong>in</strong>g <strong>the</strong> text with its H&J results. To<br />
be able to write to fit <strong>the</strong> InDesign layout, <strong>the</strong> remote<br />
computer needs layout <strong>in</strong>formation, which typically<br />
with InCopy and InDesign requires work<strong>in</strong>g with a<br />
large file. However, with Remote Module, Woodw<strong>in</strong>g<br />
encapsulates <strong>the</strong> data <strong>in</strong> a “th<strong>in</strong>” InCopy file that a<br />
reporter or editor can take on <strong>the</strong> road, retrieve over<br />
<strong>the</strong> Internet or receive as an e-mail attachment. The file<br />
<strong>in</strong>cludes enough <strong>in</strong>formation to enable accurate H&J<br />
for copyfitt<strong>in</strong>g and to provide a preview of <strong>the</strong> page<br />
layout. When <strong>the</strong> remote writer or editor is f<strong>in</strong>ished,<br />
<strong>the</strong> revised file can be sent back electronically for <strong>in</strong>corporation<br />
back <strong>in</strong>to <strong>the</strong> workflow.<br />
Because <strong>the</strong> remote user has to have InCopy runn<strong>in</strong>g<br />
locally, this approach would work very well on a<br />
home computer or a laptop that is taken regularly on<br />
<strong>the</strong> road, but it wouldn’t work at an Internet café or on<br />
computers not preloaded with InCopy.<br />
Both WebApps and Remote Module are standard,<br />
no-extra-cost capabilities of <strong>the</strong> SC Enterprise system,<br />
although <strong>the</strong> latter obviously requires purchas<strong>in</strong>g<br />
InCopy.<br />
All clients support extensive query<strong>in</strong>g functionality,<br />
<strong>in</strong>clud<strong>in</strong>g <strong>the</strong> ability to perform searches based on<br />
<strong>the</strong> file name, status, contents (<strong>in</strong>clud<strong>in</strong>g <strong>the</strong> use of a<br />
full-text search), <strong>the</strong> name of <strong>the</strong> reporter or editor<br />
who created or modified a story, <strong>the</strong> dates <strong>the</strong> story<br />
was created or modified, copyright <strong>in</strong>formation, a<br />
comment field and so on. Predef<strong>in</strong>ed queries can be<br />
stored under a query name and accessed with a s<strong>in</strong>gle<br />
click. These named queries are stored under <strong>the</strong> user’s<br />
logon, accessible from any computer. Queries can be<br />
<strong>in</strong>itiated through <strong>the</strong> client <strong>in</strong>terface or by us<strong>in</strong>g SQL<br />
statements, which provides a powerful development<br />
tool that can help distribute adm<strong>in</strong>istration of <strong>the</strong> system<br />
from <strong>the</strong> production department to an IT person.<br />
Besides InCopy and InDesign, o<strong>the</strong>r application<br />
software is be<strong>in</strong>g <strong>in</strong>tegrated natively <strong>in</strong>to Enterprise,<br />
start<strong>in</strong>g with Photoshop and Illustrator. In addition, SC<br />
Enterprise can “manage” o<strong>the</strong>r objects, such as Word<br />
and Excel files, and even movies or sound. These “managed”<br />
files reside <strong>in</strong> <strong>the</strong> system, with metadata, and are<br />
supported by Enterprise’s version<strong>in</strong>g capability.<br />
Adm<strong>in</strong>istration. System adm<strong>in</strong>istration functions, which<br />
are accessed through <strong>the</strong> browser-based WebApps<br />
module, <strong>in</strong>clude def<strong>in</strong><strong>in</strong>g user- and group-based access<br />
rights and permissions, sett<strong>in</strong>g up workflows, monitor<strong>in</strong>g<br />
status, controll<strong>in</strong>g <strong>the</strong> issues and sections of publications,<br />
and view<strong>in</strong>g management <strong>in</strong>formation <strong>in</strong> <strong>the</strong><br />
form of pie charts, bar charts, etc. A user can be part of<br />
any number of groups. Access rights can apply <strong>in</strong>dependently<br />
to publications, sections, statuses, object<br />
types and accessible functions (read, write, delete, etc.).<br />
Woodw<strong>in</strong>g’s customization capabilities apply to<br />
WebApps, which enable customiz<strong>in</strong>g both <strong>the</strong> user<br />
<strong>Editorial</strong> <strong>Systems</strong><br />
Queries.<br />
SC Enterprise has<br />
extensive query<strong>in</strong>g<br />
facilities, <strong>in</strong>clud<strong>in</strong>g<br />
<strong>the</strong> ability to set up<br />
named queries for<br />
re-use, as is be<strong>in</strong>g<br />
done here. Most of<br />
<strong>the</strong> items shown are<br />
pulldown menus<br />
that help to select<br />
where to search, <strong>the</strong><br />
type of query, etc.<br />
Volume 4, Number 13 • The Seybold Report • Analyz<strong>in</strong>g Publish<strong>in</strong>g Technologies 11
<strong>Editorial</strong> <strong>Systems</strong><br />
Smart Connection<br />
palette. The Smart<br />
Connection palette<br />
can be run <strong>in</strong><br />
browse or query<br />
mode. In this view,<br />
brows<strong>in</strong>g <strong>the</strong> WW<br />
<strong>New</strong>s issue<br />
generated this<br />
list<strong>in</strong>g of items. The<br />
first item, an image,<br />
is highlighted, which<br />
produced <strong>the</strong><br />
preview at <strong>the</strong><br />
bottom. Note <strong>the</strong><br />
three palettes at <strong>the</strong><br />
top and <strong>the</strong><br />
pulldown menus<br />
below, which are<br />
characteristic of<br />
Smart Connection<br />
Enterprise. The<br />
order of columns<br />
and items with<strong>in</strong><br />
columns can be<br />
customized.<br />
<strong>in</strong>terface via HTML templates and WebApps functionality<br />
us<strong>in</strong>g PHP script<strong>in</strong>g. It is possible to develop new<br />
applications for <strong>the</strong> WebApps module.<br />
Palettes. The key to day-to-day production are <strong>the</strong> three<br />
palettes Enterprise adds to InDesign: <strong>the</strong> Smart Connection,<br />
Elements and Element Label palettes. They<br />
use a comb<strong>in</strong>ation of pulldown menus, “context”<br />
menus that change accord<strong>in</strong>g to <strong>the</strong> situation, and buttons<br />
that trigger common functions.<br />
The Smart Connection palette (see photo below)<br />
gives an overview of articles, images and layout files<br />
associated with <strong>the</strong> current publication, generated<br />
ei<strong>the</strong>r by “brows<strong>in</strong>g” or “query<strong>in</strong>g” <strong>the</strong> database. The<br />
result<strong>in</strong>g display of articles and files appears <strong>in</strong> column<br />
format across <strong>the</strong> top, with an area across <strong>the</strong> bottom<br />
to display a preview of whichever item is highlighted.<br />
The Elements palette (see photo on page 13) lists<br />
all assets on a page, with up to 10 types of <strong>in</strong>formation<br />
about each, <strong>in</strong> column format. It <strong>in</strong>cludes <strong>the</strong>ir status <strong>in</strong><br />
<strong>the</strong> workflow, <strong>the</strong> basket <strong>the</strong>y belong to, <strong>the</strong> editor<br />
who is work<strong>in</strong>g on <strong>the</strong>m, <strong>the</strong> type of file, <strong>the</strong> page to<br />
which <strong>the</strong> item has been assigned, <strong>the</strong> first few l<strong>in</strong>es of<br />
text (if it’s a text file), checkout status and so on. This<br />
palette also <strong>in</strong>dicates when a page has been checked<br />
out for layout (<strong>the</strong> text can still be edited) or when an<br />
editor has changed a file and it is ready for its next step<br />
<strong>in</strong> <strong>the</strong> workflow. A nice feature of <strong>the</strong> Elements palette<br />
is that items can be organized <strong>in</strong> various ways, such as<br />
by article or alphabetically by name.<br />
Dur<strong>in</strong>g <strong>the</strong> editorial process, a messag<strong>in</strong>g facility<br />
allows users to send messages to one ano<strong>the</strong>r. Messages<br />
pop up <strong>in</strong> a box on <strong>the</strong> screen when <strong>the</strong> recipient is<br />
logged <strong>in</strong>.<br />
The third palette, Element Label, is used to apply<br />
“labels” to stories, such as body, byl<strong>in</strong>e, caption or<br />
credit. To simplify <strong>the</strong> process, each text item starts<br />
with a default label that can be changed us<strong>in</strong>g a pull-<br />
down menu. The item def<strong>in</strong>itions, which are stored on<br />
a global basis, are easily editable XML files.<br />
Third-party applications. Woodw<strong>in</strong>g is rely<strong>in</strong>g on partners<br />
to supply some of <strong>the</strong> necessary applications for its<br />
target markets. For newspapers and magaz<strong>in</strong>es, plann<strong>in</strong>g<br />
software is be<strong>in</strong>g developed by one company <strong>in</strong><br />
Italy and ano<strong>the</strong>r <strong>in</strong> <strong>the</strong> U.K., and wire-service handl<strong>in</strong>g<br />
has been developed by a U.S. company, Coda<br />
Integration. Coda, notable for hav<strong>in</strong>g been established<br />
by Baseview founders Jim Meyer and Dave Lu<strong>the</strong>r, is<br />
also work<strong>in</strong>g on three o<strong>the</strong>r modules. One polls e-mail<br />
folders to locate Word attachments and automatically<br />
converts <strong>the</strong>m to InCopy format, ano<strong>the</strong>r aids <strong>in</strong><br />
upload<strong>in</strong>g graphics files while a third handles stories<br />
that jump from one page to ano<strong>the</strong>r.<br />
Status, pric<strong>in</strong>g and distribution. SC Enterprise was<br />
released <strong>in</strong> May and is <strong>in</strong> live production at 12 sites: six<br />
magaz<strong>in</strong>es, three newspapers (one each <strong>in</strong> <strong>the</strong> U.S.,<br />
Guatemala and The Ne<strong>the</strong>rlands), two ad agencies (<strong>in</strong><br />
Denmark and Germany) and a book publisher <strong>in</strong> <strong>the</strong><br />
U.S. <strong>Systems</strong> also have been sold and are await<strong>in</strong>g<br />
<strong>in</strong>stallation at sites <strong>in</strong> <strong>the</strong> U.S., Denmark, Italy and<br />
South Africa, br<strong>in</strong>g<strong>in</strong>g to 16 <strong>the</strong> total number of systems<br />
sold (n<strong>in</strong>e of which are magaz<strong>in</strong>es).<br />
Pric<strong>in</strong>g is quite attractive for this level of functionality:<br />
$5,000 for <strong>the</strong> server, $1,000 per seat for page<br />
designers (not <strong>in</strong>clud<strong>in</strong>g <strong>the</strong> cost of InDesign) and $750<br />
per seat for reporters or editors (not <strong>in</strong>clud<strong>in</strong>g InCopy).<br />
The WebApps application, which provides remote<br />
access to <strong>the</strong> database and adm<strong>in</strong>istrative functions,<br />
but not H&J, is <strong>in</strong>cluded <strong>in</strong> <strong>the</strong> price of <strong>the</strong> system. The<br />
Remote Module doesn’t add to <strong>the</strong> price of Enterprise,<br />
but it requires <strong>the</strong> purchase of InCopy.<br />
One sample configuration we were told about,<br />
compris<strong>in</strong>g 110 seats, totaled about $1,000 per seat,<br />
not count<strong>in</strong>g <strong>in</strong>stallation and tra<strong>in</strong><strong>in</strong>g, which added<br />
about 25% to <strong>the</strong> system price.<br />
Distribution is through a network of <strong>in</strong>tegrators,<br />
<strong>in</strong>clud<strong>in</strong>g Coda Integration, DPCI, Onus, Mediasystemen,<br />
A&F, GraphIT, SmartColor, Jeberien and IRPE,<br />
and resellers. Some <strong>in</strong>tegrators, <strong>in</strong>clud<strong>in</strong>g DPCI, will be<br />
build<strong>in</strong>g components atop Smart Connection, as well<br />
as perform<strong>in</strong>g customization. DCPI is focus<strong>in</strong>g on customers<br />
that already own systems such as Documentum,<br />
s<strong>in</strong>ce <strong>the</strong>re is an exist<strong>in</strong>g connector. Resellers have<br />
been l<strong>in</strong>ed up <strong>in</strong> Japan, Australia and Canada, as well<br />
as <strong>the</strong> U.S. and most countries <strong>in</strong> Europe.<br />
Woodw<strong>in</strong>g handles market<strong>in</strong>g and support.<br />
In perspective. The expansion of <strong>the</strong> Smart Connection<br />
l<strong>in</strong>e upward with <strong>the</strong> Enterprise model presents a very<br />
<strong>in</strong>terest<strong>in</strong>g situation <strong>in</strong>itially for <strong>the</strong> QPS market and,<br />
quite possibly, a significant portion of <strong>the</strong> newspaper<br />
market when Enterprise’s newspaper features are fully<br />
developed. First, <strong>the</strong> Enterprise price will appeal immediately<br />
to nearly everybody look<strong>in</strong>g for this k<strong>in</strong>d of sys-<br />
12 October 6, 2004 • The Seybold Report • Analyz<strong>in</strong>g Publish<strong>in</strong>g Technologies
tem. Second, <strong>the</strong> open architecture and customizability<br />
will appeal to certa<strong>in</strong> types of customers at <strong>the</strong> outset,<br />
and probably more customers later. One of <strong>the</strong> major<br />
benefits of <strong>the</strong> architecture is that it is appropriate for<br />
Web applications, where open-source technology, PHP<br />
script<strong>in</strong>g and native XML communications are more<br />
commonly used than <strong>in</strong> <strong>the</strong> traditional newspaper market.<br />
As more newspapers move aggressively to enhance<br />
<strong>the</strong>ir cross-media publish<strong>in</strong>g efforts, this strength of <strong>the</strong><br />
Enterprise system should become <strong>in</strong>creas<strong>in</strong>gly valuable.<br />
Mov<strong>in</strong>g <strong>in</strong>to this market at this time should be good<br />
for Woodw<strong>in</strong>g, s<strong>in</strong>ce QPS users are now fac<strong>in</strong>g <strong>the</strong> critical<br />
decision of whe<strong>the</strong>r to upgrade with Quark or switch<br />
to one of <strong>the</strong> emerg<strong>in</strong>g suppliers. How <strong>the</strong>se competitors<br />
will fare <strong>in</strong> mak<strong>in</strong>g <strong>the</strong> sale is still unclear. Enterprise is<br />
off to a good start with 16 quick sales, but that’s just a<br />
beg<strong>in</strong>n<strong>in</strong>g compared with QPS and Baseview.<br />
Quark Offers QPS Classic 3 for OS X,<br />
Xpress 6<br />
Almost two years ago, Quark outl<strong>in</strong>ed a new QPS<br />
strategy that would address compla<strong>in</strong>ts that <strong>the</strong> orig<strong>in</strong>al<br />
system architecture had become outdated and<br />
needed to be upgraded if QPS was to reta<strong>in</strong> its dom<strong>in</strong>ant<br />
position <strong>in</strong> <strong>the</strong> market. The strategy <strong>in</strong>volved sett<strong>in</strong>g<br />
up a three-tier hierarchy <strong>in</strong> which a system based<br />
on <strong>the</strong> exist<strong>in</strong>g proprietary architecture would serve at<br />
<strong>the</strong> entry level under <strong>the</strong> name QPS Classic. This system<br />
is <strong>the</strong> ma<strong>in</strong>stay of <strong>the</strong> l<strong>in</strong>e today. The strategy<br />
called for a midlevel system to be added above <strong>the</strong><br />
Classic, built around an SQL database. This system, to<br />
be called QPS Plus, rema<strong>in</strong>s <strong>in</strong> <strong>the</strong> category of “future<br />
products,” not yet given a detailed description or target<br />
release date.<br />
The third system <strong>in</strong> <strong>the</strong> strategy, called QPS Enterprise,<br />
was designed around Quark’s exist<strong>in</strong>g DMS<br />
technology to serve <strong>the</strong> high end, or “enterprise” market,<br />
where it is currently be<strong>in</strong>g sold. It uses an Oracle 9i<br />
database and offers a host of application modules to<br />
address <strong>the</strong> needs of newspapers, magaz<strong>in</strong>es and some<br />
o<strong>the</strong>r customers. From a technology standpo<strong>in</strong>t, QPS<br />
Enterprise might seem like a possible migration path<br />
for lower-level QPS customers. However, for reasons<br />
of price, QPS Enterprise rema<strong>in</strong>s out of <strong>the</strong> range of<br />
most traditional QPS customers. (Quark decl<strong>in</strong>ed to<br />
tell us how many QPS Enterprise systems have been<br />
<strong>in</strong>stalled to date.)<br />
The focus of our <strong>in</strong>terest here is QPS Classic, which<br />
for more than 10 years has dom<strong>in</strong>ated <strong>the</strong> magaz<strong>in</strong>e<br />
market and also competed well aga<strong>in</strong>st some dedicated<br />
newspaper systems, especially <strong>in</strong> <strong>the</strong> small and<br />
midrange markets. Contribut<strong>in</strong>g to its success have<br />
been its status-based workflow and moderate price, as<br />
well as <strong>the</strong> fact that it comes from a well-known company<br />
that was expected to be around for a long time <strong>in</strong><br />
an <strong>in</strong>dustry known for consolidation, mergers and <strong>the</strong><br />
sudden disappearance of companies and product l<strong>in</strong>es.<br />
In addition, s<strong>in</strong>ce many customers were already us<strong>in</strong>g<br />
Xpress, QPS was a logical course for those who wanted<br />
a multiuser system.<br />
Increas<strong>in</strong>gly, though, QPS has suffered from<br />
Quark’s sluggishness <strong>in</strong> offer<strong>in</strong>g upgrades, both to<br />
rema<strong>in</strong> compatible with o<strong>the</strong>r <strong>in</strong>dustry advances and<br />
to add features that hadn’t been available <strong>in</strong> version<br />
2.12. QPS Classic 3 was hoped to address both needs.<br />
Classic 3. Like <strong>the</strong> Classic 2.12 system, Classic 3 is built<br />
around <strong>the</strong> Quark Dispatch Server and a proprietary<br />
database. (Actually, it uses a RAM-based file system <strong>in</strong><br />
which header <strong>in</strong>formation is stored with <strong>the</strong> file and<br />
loaded when <strong>the</strong> Dispatch Server is started up.) It is targeted<br />
at users need<strong>in</strong>g up to 120 seats (<strong>the</strong> typical size<br />
is 55 seats, accord<strong>in</strong>g to one <strong>in</strong>tegrator), although it<br />
has been <strong>in</strong>stalled <strong>in</strong> some larger configurations.<br />
The most important new features of Classic 3<br />
address compatibility issues: support for Quark’s own<br />
Xpress 6 and for Apple’s OS X. (Clients runn<strong>in</strong>g OS<br />
9.2 can still run CopyDesk, but no o<strong>the</strong>r QPS applications.)<br />
Support for Xpress 6 and OS X gives Classic 3<br />
users <strong>the</strong> functionality <strong>in</strong>cumbent <strong>in</strong> those developments,<br />
<strong>in</strong>clud<strong>in</strong>g <strong>the</strong> ability to work on different elements<br />
of a pr<strong>in</strong>t or Web layout by distribut<strong>in</strong>g<br />
page-creation functions among editorial, design, Web<br />
and pr<strong>in</strong>t-production personnel. Pr<strong>in</strong>t and Web layouts<br />
can be stored <strong>in</strong> <strong>the</strong> same file to <strong>in</strong>crease consistency<br />
and simplify <strong>the</strong> repurpos<strong>in</strong>g of pr<strong>in</strong>t content for <strong>the</strong><br />
Web. Text can be synchronized for multiple uses so<br />
that updat<strong>in</strong>g <strong>the</strong> text once can affect all <strong>in</strong>stances,<br />
<strong>in</strong>clud<strong>in</strong>g both Web and pr<strong>in</strong>t.<br />
Also <strong>in</strong>cluded is <strong>the</strong> ability to import Excel data<br />
directly <strong>in</strong>to Xpress layouts. Redl<strong>in</strong><strong>in</strong>g and revision<br />
comparison features will be added to track editorial<br />
changes by multiple reviewers, Quark said.<br />
Still miss<strong>in</strong>g. While <strong>the</strong> enhancements <strong>in</strong> Classic 3 were<br />
essential for Quark to reta<strong>in</strong> its QPS customers, many<br />
<strong>Editorial</strong> <strong>Systems</strong><br />
Smart Connection<br />
Elements palette.<br />
The Elements<br />
palette provides a<br />
comprehensive view<br />
of <strong>the</strong> workflow,<br />
<strong>in</strong>clud<strong>in</strong>g elements<br />
<strong>in</strong> <strong>the</strong> issue, <strong>the</strong>ir<br />
current basket and<br />
page assignment<br />
and some icon<br />
markers on <strong>the</strong> left.<br />
The pencil <strong>in</strong>dicates<br />
that <strong>the</strong> InDesign<br />
user has checked<br />
out <strong>the</strong> layout, but<br />
<strong>the</strong> editor can still<br />
edit <strong>the</strong> contents.<br />
The flag <strong>in</strong>dicates<br />
that an InCopy user<br />
has changed <strong>the</strong><br />
article and has sent<br />
it to <strong>the</strong> Ready<br />
basket. The buttons<br />
across <strong>the</strong> top are<br />
for check<strong>in</strong>g stories<br />
<strong>in</strong> and out,<br />
refresh<strong>in</strong>g content<br />
from InCopy and<br />
alert<strong>in</strong>g an InCopy<br />
user of an update to<br />
<strong>the</strong> design that<br />
affects <strong>the</strong> article.<br />
Items <strong>in</strong> <strong>the</strong> list are<br />
sorted based on <strong>the</strong><br />
<strong>in</strong>struction at <strong>the</strong><br />
bottom (here,<br />
group<strong>in</strong>g articles<br />
toge<strong>the</strong>r).<br />
Volume 4, Number 13 • The Seybold Report • Analyz<strong>in</strong>g Publish<strong>in</strong>g Technologies 13
<strong>Editorial</strong> <strong>Systems</strong><br />
Database-Driven <strong>Systems</strong><br />
Vendor/System Description Architecture/<br />
Database<br />
Agile Enterprise<br />
TeamBase Cross-platform<br />
system suited for<br />
large publications<br />
and groups with<br />
complex editorial,<br />
photo desk and<br />
archive needs<br />
Atex Media Command (AMC)<br />
Prestige Standards-based<br />
system serv<strong>in</strong>g<br />
newspaper and<br />
magaz<strong>in</strong>e markets<br />
Harris & Baseview<br />
IQue Primarily serv<strong>in</strong>g<br />
low- to midrange<br />
newspapers; also<br />
magaz<strong>in</strong>es; leader<br />
<strong>in</strong> number of<br />
systems <strong>in</strong>stalled:<br />
2,500+, <strong>in</strong>cl.<br />
editorial,<br />
advertis<strong>in</strong>g, etc.<br />
Modulo <strong>Systems</strong><br />
Concerto Brand-new system<br />
built by former<br />
QPS distributor,<br />
aimed at<br />
newspapers,<br />
magaz<strong>in</strong>es and<br />
o<strong>the</strong>r applications<br />
Quark<br />
QPS Classic 3 For small and midrange<br />
magaz<strong>in</strong>es<br />
and newspapers,<br />
dom<strong>in</strong>at<strong>in</strong>g<br />
magaz<strong>in</strong>e market<br />
for years. <strong>New</strong><br />
Version 3 primarily<br />
adds support for<br />
OS X and Xpress 6<br />
QPS Enterprise Version of QPS<br />
based on Quark<br />
DMS; preferred<br />
upgrade path for<br />
QPS customers but<br />
pricey<br />
SoftCare<br />
K4 Publish<strong>in</strong>g<br />
System 5.1<br />
Magaz<strong>in</strong>e <strong>Editorial</strong> and Production <strong>Systems</strong>, October 2004<br />
Direct QPS Classic<br />
competitor; first<br />
magaz<strong>in</strong>e editorial<br />
system for<br />
InDesign. Softcare<br />
is a former QPS<br />
<strong>in</strong>tegrator<br />
SQL database with<br />
ability to mix Mac<br />
and PC clients<br />
N-tier architecture,<br />
Oracle, Sybase, MS<br />
SQL database<br />
support<br />
Version 3: C-Tree<br />
database by<br />
FairCom; version 4:<br />
JBoss app server<br />
with MySQL<br />
database<br />
N-tier architecture,<br />
SQL database; SQL<br />
Server<br />
Proprietary. RAMbased<br />
file system<br />
<strong>in</strong> which header<br />
<strong>in</strong>formation is<br />
stored with <strong>the</strong> file<br />
and loaded when<br />
<strong>the</strong> Dispatch Server<br />
starts<br />
Ma<strong>in</strong> Client<br />
Software<br />
Choice of<br />
CopyDesk/Xpress<br />
with Word or<br />
InCopy/InDesign<br />
CopyDesk/Xpress<br />
and InCopy/<br />
InDesign; Word<br />
<strong>in</strong>tegration<br />
Own <strong>New</strong>sEditPro<br />
IQue edit<strong>in</strong>g<br />
program<br />
<strong>in</strong>tegrated with<br />
InDesign and<br />
Xpress; expected<br />
to add CopyDesk<br />
and InCopy<br />
support<br />
CopyDesk/Xpress<br />
and InCopy/<br />
InDesign; H&J<br />
<strong>in</strong>terface to Word<br />
promised<br />
CopyDesk/Xpress<br />
only<br />
Oracle CopyDesk/Xpress<br />
only<br />
PrimeBase SQL InCopy/InDesign;<br />
Word for<br />
contributors; Javabased<br />
file manager<br />
can check <strong>in</strong> any<br />
file type<br />
Browser Client<br />
Options*<br />
Adm<strong>in</strong>,<br />
Contributor, H&J<br />
via Web for<br />
InCopy/InDesign<br />
only<br />
Adm<strong>in</strong>, content<br />
creation and<br />
edit<strong>in</strong>g<br />
IQueWeb th<strong>in</strong><br />
client for<br />
contributors<br />
Harmony offers<br />
Adm<strong>in</strong> and<br />
Contributor<br />
functions; H&J<br />
com<strong>in</strong>g via Quasar;<br />
Word <strong>in</strong>terface<br />
com<strong>in</strong>g<br />
30 total, <strong>in</strong>cl. 6<br />
magaz<strong>in</strong>e sites<br />
(50 publications)<br />
65+total, <strong>in</strong>cl. 5<br />
<strong>in</strong> magaz<strong>in</strong>es<br />
About 500 IQue<br />
database-driven<br />
systems total;<br />
about 75 <strong>in</strong><br />
magaz<strong>in</strong>es<br />
6 “pioneer” sites,<br />
<strong>in</strong>cl. 3 magaz<strong>in</strong>es<br />
None Quark claimed 900<br />
Dispatch Servers as<br />
of Nov. 2003,<br />
typically 55 seats<br />
each; about 48%<br />
<strong>in</strong> magaz<strong>in</strong>es, 39%<br />
<strong>in</strong> newspapers<br />
WebCopyDesk<br />
announced <strong>in</strong> 2002<br />
for remote editorial<br />
work; also Adm<strong>in</strong><br />
<strong>Systems</strong> Installed<br />
Worldwide<br />
Total not disclosed,<br />
but Quark claimed<br />
to have 45-50<br />
DMS sites when<br />
QPS enterprise was<br />
announced <strong>in</strong> 2002<br />
Adm<strong>in</strong> 44 sites <strong>in</strong> 9<br />
countries; mostly<br />
magaz<strong>in</strong>es<br />
Pric<strong>in</strong>g (estimate,<br />
not <strong>in</strong>clud<strong>in</strong>g<br />
<strong>in</strong>stallation)<br />
$25,000-$50,000<br />
server license plus<br />
$1,295 per<br />
production client<br />
(not <strong>in</strong>clud<strong>in</strong>g<br />
Adobe, Quark or<br />
Microsoft licenses)<br />
Server licenses<br />
from $9,900; client<br />
licenses from<br />
$1,500 per client<br />
(not <strong>in</strong>clud<strong>in</strong>g<br />
Adobe or Quark<br />
software)<br />
Price not disclosed,<br />
but estimated to<br />
be $1,000-$2,000<br />
per seat average,<br />
<strong>in</strong>clud<strong>in</strong>g server<br />
software but no<br />
Adobe or Quark<br />
licenses<br />
$27,000-$40,000<br />
server license plus<br />
$1,250-$2,750 per<br />
ma<strong>in</strong> client (not<br />
<strong>in</strong>clud<strong>in</strong>g Adobe or<br />
Quark software)<br />
$25,000 server<br />
license plus $1,500<br />
per client (quoted<br />
by a lead<strong>in</strong>g<br />
<strong>in</strong>tegrator)<br />
Workflow<br />
Designers and<br />
editors work<strong>in</strong>g <strong>in</strong><br />
parallel; edit once<br />
for pr<strong>in</strong>t, Web and<br />
sister publications;<br />
triggers and automated<br />
processes<br />
Rules driven;<br />
<strong>in</strong>cluded as<br />
standard<br />
Metadata-driven<br />
workflow with<br />
statuses and<br />
workflow stages<br />
Based on hot folders,<br />
baskets, statuses<br />
and agents to<br />
automate <strong>the</strong> flow<br />
of data and<br />
performance of<br />
tasks; scriptable<br />
Status-based workflow<br />
Not disclosed DMS Workflow<br />
Eng<strong>in</strong>e supports<br />
conditional workflows,<br />
prioritiz<strong>in</strong>g<br />
and automation of<br />
certa<strong>in</strong> tasks<br />
$15,000 server<br />
license plus $1,500<br />
per ma<strong>in</strong> client<br />
(not <strong>in</strong>clud<strong>in</strong>g<br />
Adobe software)<br />
Rout<strong>in</strong>g articles<br />
and layouts to<br />
users, groups;<br />
customizable for<br />
images, ads, multimedia<br />
objects; preproduction<br />
workflows<br />
*Browser client: “Adm<strong>in</strong>” reflects <strong>the</strong> ability to use a browser to perform adm<strong>in</strong>istrative functions. “Contributor” reflects <strong>the</strong> ability to use a browser to access <strong>the</strong> database remotely and submit stories, but<br />
not perform H&J. “H&J” reflects <strong>the</strong> ability to use a browser to access <strong>the</strong> database and perform H&J.<br />
14 October 6, 2004 • The Seybold Report • Analyz<strong>in</strong>g Publish<strong>in</strong>g Technologies
Database-Driven <strong>Systems</strong> (cont<strong>in</strong>ued)<br />
Vendor/System Description Architecture/<br />
Database<br />
Unisys Global Media<br />
Hermes 10 High-end<br />
newspaper system<br />
be<strong>in</strong>g adapted to<br />
magaz<strong>in</strong>es;<br />
Woodw<strong>in</strong>g<br />
supplies OEM technology<br />
for Adobe<br />
configurations<br />
Van Gennep<br />
PlanSystem3 Comb<strong>in</strong>ation editorial<br />
and book<br />
makeup system for<br />
magaz<strong>in</strong>es and<br />
catalogs; North<br />
American sales<br />
partner is Quad<br />
Graphics<br />
Woodw<strong>in</strong>g Software<br />
Smart Connection<br />
Enterprise<br />
Database-driven<br />
version for larger<br />
workgroups<br />
(magaz<strong>in</strong>es and<br />
newspapers)<br />
Folder-Based <strong>Systems</strong><br />
Web Services<br />
architecture us<strong>in</strong>g<br />
SOAP, XML, J2EE,<br />
etc. Multiple SQL<br />
database choices<br />
Both Mac OS X<br />
and W<strong>in</strong>dows<br />
servers; ODBC<br />
compliant; MySQL,<br />
Oracle and MS SQL<br />
3-tier architecture;<br />
any SQL database<br />
(default is Open-<br />
Source MySQL)<br />
Vendor/System Description Architecture/<br />
Database<br />
Adobe <strong>Systems</strong><br />
InCopy Bridge<br />
Workflow plug-<strong>in</strong>s<br />
Harris & Baseview<br />
File-based editorial<br />
system that<br />
enables concurrent<br />
edit<strong>in</strong>g with<strong>in</strong> an<br />
InDesign page;<br />
designed for<br />
workgroups of<br />
approximately 2-7<br />
people<br />
<strong>New</strong>sEditPro Orig<strong>in</strong>al Baseview<br />
system for small<br />
newspapers, also<br />
magaz<strong>in</strong>es<br />
Manag<strong>in</strong>g Editor<br />
TruEdit 3.1 Collaborative<br />
workflow system<br />
for InDesign and<br />
InCopy<br />
Woodw<strong>in</strong>g Software<br />
Smart Connection<br />
Light<br />
Smart Connection<br />
Pro<br />
Adobe plug-<strong>in</strong>s for<br />
small magaz<strong>in</strong>es,<br />
workgroups of up<br />
to 7 people<br />
Adobe plug-<strong>in</strong>s for<br />
workflow at<br />
medium-size<br />
magaz<strong>in</strong>es<br />
File-based system<br />
doesn’t require an<br />
explicit folder<br />
hierarchy; crossplatform<br />
support<br />
Folder-based<br />
system for Mac<br />
Folder-based<br />
system; root folder<br />
can be on any<br />
volume<br />
Requires InDesign,<br />
InCopy and Mac<br />
OS X or W<strong>in</strong>dows<br />
2000 or XP<br />
Ma<strong>in</strong> Client<br />
Software<br />
InCopy/InDesign or<br />
Unisys <strong>New</strong>s<br />
Content Manager<br />
CopyDesk/Xpress<br />
and InCopy/<br />
InDesign<br />
InCopy/InDesign<br />
only<br />
Ma<strong>in</strong> Client<br />
Software<br />
InCopy/InDesign<br />
only<br />
Own edit<strong>in</strong>g client<br />
<strong>in</strong>tegrated with<br />
InDesign and<br />
Xpress<br />
InCopy/InDesign<br />
plug-<strong>in</strong>s<br />
InCopy/InDesign<br />
only<br />
Same as SC Light InCopy/InDesign<br />
only<br />
Browser Client<br />
Options*<br />
Contributors 200+ newspaper<br />
customers<br />
worldwide and<br />
5 magaz<strong>in</strong>es (3 <strong>in</strong><br />
Europe, 1 <strong>in</strong> Lat<strong>in</strong><br />
America, 1 <strong>in</strong> U.S.)<br />
Read-only Edition<br />
Plann<strong>in</strong>g and<br />
Layout view<br />
WebApps for<br />
Adm<strong>in</strong> and<br />
Contributors;<br />
Remote Module<br />
for H&J, runs with<br />
InCopy locally<br />
Browser Client<br />
Options*<br />
150+ magaz<strong>in</strong>es<br />
and catalogs <strong>in</strong>cl.<br />
Reader’s Digest<br />
(multiple sites),<br />
ACP, Prisma Presse<br />
(France); from 10<br />
to 530 connections<br />
About 10 early<br />
customers, <strong>in</strong>clud<strong>in</strong>g<br />
6 magaz<strong>in</strong>es<br />
(at least 2<br />
publishers have SC<br />
Enterprise runn<strong>in</strong>g<br />
on top of<br />
Documentum)<br />
<strong>Editorial</strong> <strong>Systems</strong><br />
$3,000-$8,000 per<br />
seat typical,<br />
depend<strong>in</strong>g on<br />
configuration (not<br />
<strong>in</strong>cl. license fees)<br />
$15,000 server<br />
license, $1,700 per<br />
ma<strong>in</strong> client;<br />
PlanMaker edition<br />
build<strong>in</strong>g module:<br />
$4,000 per seat<br />
$5,000 for server<br />
license plus<br />
$750/seat for<br />
editors and<br />
$1,000/seat for<br />
designers (not<br />
<strong>in</strong>clud<strong>in</strong>g Adobe<br />
software)<br />
None Not disclosed Included as part of<br />
InCopy CS, which<br />
retails for $249<br />
None About 1,000 Pro<br />
systems total, <strong>in</strong>cl.<br />
about 75 <strong>in</strong><br />
magaz<strong>in</strong>es<br />
None Not disclosed Plug-<strong>in</strong>s cost $249<br />
for each InDesign<br />
and InCopy user<br />
Remote edit<strong>in</strong>g<br />
with simplified layout<br />
<strong>in</strong> InCopy document;<br />
no adm<strong>in</strong><br />
Supports Remote<br />
Module of SC<br />
Enterprise (see<br />
above)<br />
<strong>Systems</strong> Installed<br />
Worldwide<br />
<strong>Systems</strong> Installed<br />
Worldwide<br />
Pric<strong>in</strong>g (estimate,<br />
not <strong>in</strong>clud<strong>in</strong>g<br />
<strong>in</strong>stallation)<br />
Pric<strong>in</strong>g (estimate,<br />
not <strong>in</strong>clud<strong>in</strong>g<br />
<strong>in</strong>stallation)<br />
About 50 529 euros/seat<br />
(<strong>in</strong>cl. InCopy)<br />
About 150 799 euros/seat<br />
(<strong>in</strong>cl. InCopy)<br />
Workflow<br />
Workflow control<br />
<strong>in</strong>cluded as<br />
standard<br />
Deadl<strong>in</strong>e-driven<br />
Advertis<strong>in</strong>g, <strong>Editorial</strong><br />
and Production<br />
workflows. Track<br />
Job bags conta<strong>in</strong><strong>in</strong>g<br />
tangible and<br />
<strong>in</strong>tangible assets<br />
Automated<br />
workflow<br />
supported<br />
Workflow<br />
Check-<strong>in</strong>/check-out<br />
for editorial<br />
contents with<strong>in</strong><br />
InDesign file on<br />
shared file server.<br />
Enables edit<strong>in</strong>g<br />
layouts while<br />
InCopy users<br />
write/edit<br />
Not disclosed Folders on shared<br />
file server act as<br />
primary workflow<br />
mechanism<br />
Folder-based<br />
workflow for<br />
InDesign and<br />
InCopy<br />
No automated<br />
workflow<br />
Automated<br />
workflow supports<br />
publication, issue,<br />
section and basket<br />
— Steve Edwards<br />
Volume 4, Number 13 • The Seybold Report • Analyz<strong>in</strong>g Publish<strong>in</strong>g Technologies 15
<strong>Editorial</strong> <strong>Systems</strong><br />
Nx<strong>Editorial</strong>’s XML<br />
Editor (left) with a Web<br />
page. At <strong>the</strong> bottom<br />
is a collection of<br />
content that has<br />
been associated<br />
with this story and<br />
can be tagged and<br />
used <strong>in</strong> pr<strong>in</strong>t, on <strong>the</strong><br />
Web, etc.<br />
items are still miss<strong>in</strong>g, <strong>in</strong>clud<strong>in</strong>g a switch to an open,<br />
scalable architecture and standard database, a need<br />
that is even more apparent <strong>in</strong> light of <strong>the</strong> new competitors.<br />
Also of concern is <strong>the</strong> lack of a means of extract<strong>in</strong>g<br />
QPS content (as XML-tagged files) for publish<strong>in</strong>g<br />
on <strong>the</strong> Web on a real-time or scheduled basis. QPS customers<br />
have been able to use tools such as Callas Software’s<br />
Autopilot or PCI’s Internet Content Publish<strong>in</strong>g<br />
System (iCPS) to import or export content and metadata<br />
automatically <strong>in</strong>to or out of QPS, but <strong>the</strong>y run as<br />
server products and come from third parties, whereas<br />
<strong>the</strong>y should be <strong>in</strong>tegral parts of QPS.<br />
Also miss<strong>in</strong>g are items such as automated handl<strong>in</strong>g<br />
of jump stories, a browser <strong>in</strong>terface for remote access<br />
and log<strong>in</strong>-based preferences.<br />
Quark is well aware of <strong>the</strong>se shortcom<strong>in</strong>gs and, <strong>in</strong><br />
fact, addresses <strong>the</strong>m <strong>in</strong> QPS Enterprise, but at a much<br />
higher price. Will <strong>the</strong>y be added to QPS Classic later?<br />
That rema<strong>in</strong>s uncerta<strong>in</strong>. If Quark goes ahead with <strong>the</strong><br />
QPS Plus midlevel system, <strong>the</strong>se features could be part<br />
of <strong>the</strong> Plus offer<strong>in</strong>g. So far, Quark has decl<strong>in</strong>ed to discuss<br />
<strong>the</strong> details of <strong>the</strong> future product l<strong>in</strong>e.<br />
To upgrade or not? Upgrad<strong>in</strong>g to QPS Classic 3 has<br />
become controversial as customers weigh <strong>the</strong> benefits<br />
aga<strong>in</strong>st <strong>the</strong> costs. On <strong>the</strong> one hand, <strong>the</strong> benefits,<br />
though modest, are critical for nearly anyone us<strong>in</strong>g <strong>the</strong><br />
system for serious bus<strong>in</strong>ess. One lead<strong>in</strong>g <strong>in</strong>tegrator,<br />
asked about <strong>the</strong> prospects for QPS sales, said he<br />
expected “a breakout” this fall and w<strong>in</strong>ter as customers<br />
upgrade from 2.12 to 3. On <strong>the</strong> o<strong>the</strong>r hand, <strong>the</strong><br />
lack of some important features that are now available<br />
from competitive systems has disappo<strong>in</strong>ted many customers<br />
contemplat<strong>in</strong>g <strong>the</strong> upgrade. This position was<br />
reflected by ano<strong>the</strong>r lead<strong>in</strong>g <strong>in</strong>tegrator, who called <strong>the</strong><br />
Classic 3 release too little, too late. That <strong>in</strong>tegrator<br />
expects a significant migration away from QPS.<br />
Weigh<strong>in</strong>g <strong>the</strong> benefits aga<strong>in</strong>st <strong>the</strong> cost is difficult.<br />
Quark po<strong>in</strong>ts out that it is offer<strong>in</strong>g <strong>the</strong> upgrade free to<br />
customers with whom it has ma<strong>in</strong>tenance contracts.<br />
However, based on what we have been told, we believe<br />
<strong>the</strong> number of customers <strong>in</strong> that category is m<strong>in</strong>imal.<br />
The explanation for this is partly that QPS customers<br />
typically have not opted for ma<strong>in</strong>tenance contracts and<br />
partly that those that did were under contract with<br />
Modulo <strong>Systems</strong>, which held all QPS ma<strong>in</strong>tenance<br />
agreements until January 2003 and has reta<strong>in</strong>ed <strong>the</strong><br />
rights to that list s<strong>in</strong>ce <strong>the</strong>n. As a result, Quark started<br />
2003 with a formidable challenge <strong>in</strong> build<strong>in</strong>g a new list<br />
from scratch. One <strong>in</strong>tegrator, speculat<strong>in</strong>g on how<br />
many QPS ma<strong>in</strong>tenance contracts Quark might have,<br />
said he “could count [<strong>the</strong>m] on one hand.” Customers<br />
without ma<strong>in</strong>tenance contracts have <strong>the</strong> option of pay<strong>in</strong>g<br />
for <strong>the</strong> upgrade or buy<strong>in</strong>g a ma<strong>in</strong>tenance contract<br />
first and <strong>the</strong>n gett<strong>in</strong>g <strong>the</strong> upgrade free. Customers with<br />
ma<strong>in</strong>tenance contracts through Modulo have to pay<br />
for <strong>the</strong> upgrade.<br />
Some customers might be more <strong>in</strong>cl<strong>in</strong>ed to make<br />
<strong>the</strong> upgrade if <strong>the</strong>y had a better idea of when Quark<br />
would offer some of <strong>the</strong> features that QPS still lacks,<br />
but so far Quark hasn’t announced when additional<br />
functionality will be available or what it will entail.<br />
Besides <strong>the</strong> costs likely to be <strong>in</strong>volved <strong>in</strong> upgrad<strong>in</strong>g<br />
QPS, customers also need to upgrade to Xpress 6 (typically<br />
$200–$250 per seat) and to OS X.<br />
The o<strong>the</strong>r market. For prospective customers not already<br />
us<strong>in</strong>g QPS systems, Classic 3 will be pitted aga<strong>in</strong>st a<br />
grow<strong>in</strong>g band of competitors <strong>in</strong> <strong>the</strong> market for new<br />
sales. Quark decl<strong>in</strong>ed to divulge <strong>the</strong> list price of a new<br />
QPS 3 system, so we asked a few <strong>in</strong>tegrators what <strong>the</strong>y<br />
would charge. The best response came from one lead<strong>in</strong>g<br />
<strong>in</strong>tegrator, who asked to rema<strong>in</strong> anonymous. He<br />
said that typical pric<strong>in</strong>g would be about $25,000 per<br />
server and $1,500 per seat for software, not count<strong>in</strong>g<br />
<strong>in</strong>stallation and service charges, which would br<strong>in</strong>g <strong>the</strong><br />
cost of a 55-seat <strong>in</strong>stallation to between $125,000 and<br />
$170,000.<br />
Net-l<strong>in</strong>x Teams with Se<strong>in</strong>et for <strong>New</strong> System<br />
Although <strong>the</strong> system shown at its Nexpo debut wasn’t<br />
brand-new, Net-l<strong>in</strong>x’s appearance at <strong>the</strong> show reflected<br />
a change almost as significant as a new system: a rejuvenated<br />
product l<strong>in</strong>e based on technology obta<strong>in</strong>ed<br />
through an agreement <strong>in</strong> January with Se<strong>in</strong>et of Spa<strong>in</strong>.<br />
As a result of <strong>the</strong> agreement, Se<strong>in</strong>et’s Xtent editorial<br />
system technology has become <strong>the</strong> heart of Net-l<strong>in</strong>x’s<br />
editorial offer<strong>in</strong>g, and Net-l<strong>in</strong>x has taken over responsibility<br />
for <strong>the</strong> development and distribution of Xtent<br />
<strong>in</strong> <strong>the</strong> <strong>in</strong>ternational newspaper market.<br />
The current system, which Net-l<strong>in</strong>x is call<strong>in</strong>g<br />
nx<strong>Editorial</strong> (tak<strong>in</strong>g its position opposite nxAdvertis<strong>in</strong>g),<br />
is essentially Xtent with some enhancements<br />
taken from Net-l<strong>in</strong>x’s earlier Insiight system, which has<br />
been replaced <strong>in</strong> <strong>the</strong> product l<strong>in</strong>e. However, Net-l<strong>in</strong>x<br />
said that this isn’t merely a case of resell<strong>in</strong>g an exist<strong>in</strong>g<br />
product. Over time, it will serve as <strong>the</strong> start<strong>in</strong>g po<strong>in</strong>t of<br />
a new J2EE-based development project. Net-l<strong>in</strong>x has<br />
hired new programmers to work on this technology,<br />
16 October 6, 2004 • The Seybold Report • Analyz<strong>in</strong>g Publish<strong>in</strong>g Technologies
and a roadmap has been created that calls for <strong>the</strong> addition<br />
of significant new functionality.<br />
No details have been disclosed about future developments,<br />
nor will much more be shown at Ifra, where<br />
nx<strong>Editorial</strong> will make its European debut show<strong>in</strong>g <strong>the</strong><br />
same basic functionality as at Nexpo.<br />
Basic features. By way of background, nx<strong>Editorial</strong> is<br />
built around browser clients, <strong>the</strong> use of XML to store<br />
data, and a broad array of editorial and production<br />
features for both pr<strong>in</strong>t and Web publish<strong>in</strong>g. It is characterized<br />
by comprehensive capabilities for production<br />
plann<strong>in</strong>g and workflow, with <strong>in</strong>tegrated production<br />
tools to manage press configuration and <strong>in</strong>k density, as<br />
well as workflow automation and output management<br />
for CTP. InDesign is used as <strong>the</strong> pag<strong>in</strong>ation eng<strong>in</strong>e, a<br />
change from Se<strong>in</strong>et’s orig<strong>in</strong>al choice of Xpress.<br />
S<strong>in</strong>ce licens<strong>in</strong>g <strong>the</strong> Se<strong>in</strong>et technology, Net-l<strong>in</strong>x has<br />
made a few changes, <strong>in</strong>clud<strong>in</strong>g enhanc<strong>in</strong>g <strong>the</strong> data<br />
structure to give <strong>the</strong> system a “basket-and-desk”<br />
appearance and add<strong>in</strong>g <strong>in</strong>stant messag<strong>in</strong>g. In addition,<br />
although <strong>the</strong> ma<strong>in</strong> edit<strong>in</strong>g program is still Se<strong>in</strong>et’s<br />
XML Editor, Net-l<strong>in</strong>x is add<strong>in</strong>g optional support for<br />
InCopy and will offer similar support for CopyDesk if<br />
customers request it, Net-l<strong>in</strong>x said.<br />
With <strong>the</strong> new features, reporters and editors who<br />
want to write text to fit <strong>the</strong> layout will have three dist<strong>in</strong>ct<br />
choices. The first is to use InCopy, which will provide<br />
an exact H&J match. Ano<strong>the</strong>r option is to use <strong>the</strong><br />
Xtent XML Editor, which runs <strong>in</strong> a browser, and compose<br />
text us<strong>in</strong>g Se<strong>in</strong>et’s own composition eng<strong>in</strong>e. In<br />
this case, although <strong>the</strong> results won’t be identical to <strong>the</strong><br />
H&J on <strong>the</strong> InDesign page, <strong>the</strong>y are likely to be closer<br />
than us<strong>in</strong>g Microsoft Word as <strong>the</strong> editor, s<strong>in</strong>ce <strong>the</strong><br />
composition program was designed for use specifically<br />
with <strong>the</strong> XML Editor <strong>in</strong> <strong>the</strong> Xtent environment.<br />
The third copyfitt<strong>in</strong>g option, available to users<br />
logged <strong>in</strong>to <strong>the</strong> system, is to use <strong>the</strong> XML Editor configured<br />
with an InDesign server to perform composition<br />
over <strong>the</strong> network and achieve true H&J l<strong>in</strong>e end<strong>in</strong>gs.<br />
S<strong>in</strong>ce many Nexpo visitors were see<strong>in</strong>g <strong>the</strong> Se<strong>in</strong>et<br />
system for <strong>the</strong> first time, Net-l<strong>in</strong>x made note of features<br />
of particular <strong>in</strong>terest. One was a “pay-per-view”<br />
option that enables a Web site to present different content<br />
to subscribers and nonsubscribers from <strong>the</strong> same<br />
content database, produc<strong>in</strong>g new options for revenue<br />
generation. The Web publish<strong>in</strong>g module can be <strong>in</strong>tegrated<br />
<strong>in</strong>to <strong>the</strong> core editorial system to enable <strong>the</strong> reuse<br />
of content on a 24-hour basis.<br />
Workflow tools. Ano<strong>the</strong>r popular item, Net-l<strong>in</strong>x said,<br />
was <strong>the</strong> workflow automation software, which was of<br />
particular <strong>in</strong>terest to newspapers that have already<br />
achieved <strong>the</strong> cost benefits of pag<strong>in</strong>ation and are bank<strong>in</strong>g<br />
on process automation as one of <strong>the</strong> few rema<strong>in</strong><strong>in</strong>g<br />
areas where additional sav<strong>in</strong>gs can be achieved. This<br />
tool was developed by Se<strong>in</strong>et as a separate module<br />
from <strong>the</strong> Xtent system and is be<strong>in</strong>g sold by Net-l<strong>in</strong>x for<br />
use with o<strong>the</strong>r editorial or production systems.<br />
Net-l<strong>in</strong>x reported that ABC <strong>in</strong> Spa<strong>in</strong>, a large Unisys<br />
Hermes customer, uses it with Se<strong>in</strong>et’s output management<br />
module to automate its production of about<br />
3,000 pages a week <strong>in</strong> 13 editions across six pr<strong>in</strong>t<strong>in</strong>g<br />
sites. Net-l<strong>in</strong>x plans to offer this same capability as a<br />
product to all Hermes customers.<br />
The workflow automation software also has been<br />
<strong>in</strong>terfaced to <strong>the</strong> Pr<strong>in</strong>t4 <strong>in</strong>k<strong>in</strong>g system, Harlequ<strong>in</strong> RIPs<br />
and several brands of CTP devices.<br />
Pric<strong>in</strong>g. Nx<strong>Editorial</strong> pric<strong>in</strong>g depends on <strong>the</strong> configuration<br />
but typically runs between $3,500 and $5,000 per<br />
simultaneous user license, not count<strong>in</strong>g <strong>the</strong> cost of<br />
third-party software. The browser-based nature of <strong>the</strong><br />
XML Editor enables Net-l<strong>in</strong>x to offer concurrent-user<br />
licens<strong>in</strong>g, which helps to lower capital expenditure<br />
requirements and <strong>in</strong>crease flexibility.<br />
Look<strong>in</strong>g forward … and back. When Net-l<strong>in</strong>x signed <strong>the</strong><br />
deal, Se<strong>in</strong>et had six customers us<strong>in</strong>g <strong>the</strong> version of<br />
Xtext that was current at <strong>the</strong> time. One of those, located<br />
<strong>in</strong> Spa<strong>in</strong>, is implement<strong>in</strong>g <strong>the</strong> version shown at<br />
Nexpo, which <strong>in</strong>cludes <strong>the</strong> Net-l<strong>in</strong>x enhancements.<br />
(About 20 o<strong>the</strong>r Se<strong>in</strong>et customers date back to <strong>the</strong> days<br />
of Se<strong>in</strong>et’s predecessor company, ESE. Many of <strong>the</strong>m<br />
should be good candidates for upgrades to nx<strong>Editorial</strong><br />
systems.)<br />
The arrival of nx<strong>Editorial</strong> <strong>in</strong> <strong>the</strong> Net-l<strong>in</strong>x product<br />
l<strong>in</strong>e has important implications for <strong>the</strong> already-beleaguered<br />
customers with earlier generation systems from<br />
Net-l<strong>in</strong>x, SII, CText and Computext. “We basically<br />
consider nx<strong>Editorial</strong> as be<strong>in</strong>g Insiight V3,” said Albert<br />
deBruijn, Net-l<strong>in</strong>x’s VP of market<strong>in</strong>g. “We are currently<br />
f<strong>in</strong>aliz<strong>in</strong>g <strong>the</strong> first Insiight-to-nx<strong>Editorial</strong> upgrade.”<br />
Although nx<strong>Editorial</strong> is <strong>the</strong> only editorial system <strong>in</strong> <strong>the</strong><br />
product l<strong>in</strong>e, Net-l<strong>in</strong>x still sells Coyote term<strong>in</strong>als and<br />
Coyote Layout to SII customers.<br />
<strong>Editorial</strong> <strong>Systems</strong><br />
Workflow design<br />
with nx<strong>Editorial</strong>. In<br />
<strong>the</strong> ma<strong>in</strong> w<strong>in</strong>dow,<br />
designers plot<br />
a workflow<br />
graphically ei<strong>the</strong>r by<br />
dragg<strong>in</strong>g previously<br />
designed steps from<br />
<strong>the</strong> library (left) or<br />
by creat<strong>in</strong>g new<br />
steps. The behavior<br />
of each step is<br />
def<strong>in</strong>ed <strong>in</strong> <strong>the</strong><br />
properties w<strong>in</strong>dow<br />
(middle).<br />
Volume 4, Number 13 • The Seybold Report • Analyz<strong>in</strong>g Publish<strong>in</strong>g Technologies 17
<strong>Editorial</strong> <strong>Systems</strong><br />
3 views of an article <strong>in</strong><br />
Headl<strong>in</strong>e. First:<br />
Open<strong>in</strong>g an article<br />
<strong>in</strong> Headl<strong>in</strong>e br<strong>in</strong>gs it<br />
up <strong>in</strong> this format,<br />
with its components<br />
(headl<strong>in</strong>es, <strong>in</strong>tro,<br />
body text) separated<br />
as shown here.<br />
Second: The<br />
operator can get a<br />
preview of how <strong>the</strong><br />
article will appear<br />
on <strong>the</strong> Web page<br />
based on location<br />
<strong>in</strong>formation<br />
assigned to <strong>the</strong><br />
article, which here<br />
<strong>in</strong>cludes <strong>the</strong><br />
headl<strong>in</strong>e, <strong>in</strong>tro and<br />
photo, but not <strong>the</strong><br />
body text. (This is a<br />
preview, not <strong>the</strong><br />
actual page, s<strong>in</strong>ce<br />
<strong>the</strong> story hasn’t<br />
been published yet.)<br />
Third: Click<strong>in</strong>g on<br />
<strong>the</strong> article on <strong>the</strong><br />
Web page br<strong>in</strong>gs up<br />
<strong>the</strong> full story <strong>in</strong> its<br />
Web format. Note<br />
<strong>the</strong> automatic<br />
<strong>in</strong>sertion of <strong>the</strong> date<br />
and time, section<br />
head<strong>in</strong>g (“<strong>New</strong>s:<br />
International”) and<br />
<strong>the</strong> author’s name.<br />
“CText had already stopped its Datel<strong>in</strong>e system<br />
long before Net-l<strong>in</strong>x purchased <strong>the</strong>m, but we cont<strong>in</strong>ue<br />
to support it,” deBruijn said. “We do have a product<br />
called nxTextBridge, which lets SII customers <strong>in</strong>troduce<br />
InDesign <strong>in</strong>to <strong>the</strong> workflow <strong>in</strong> much <strong>the</strong> same<br />
way as CCI, Cybergraphic and Unisys have let <strong>the</strong>ir<br />
customers use InDesign with <strong>the</strong> core product. This is<br />
a nice stepp<strong>in</strong>g stone to nx<strong>Editorial</strong>.”<br />
From a market<strong>in</strong>g standpo<strong>in</strong>t, Net-l<strong>in</strong>x has exclusive<br />
worldwide rights to <strong>the</strong> Xtent technology for <strong>the</strong><br />
newspaper and directory <strong>in</strong>dustries. From that perspective,<br />
Net-l<strong>in</strong>x will use Ifra for <strong>the</strong> formal launch of<br />
nx<strong>Editorial</strong> <strong>in</strong> Europe (and did <strong>the</strong> same for <strong>the</strong> Asia<br />
and Pacific region at Panpa <strong>in</strong> Australia). Se<strong>in</strong>et won’t<br />
exhibit at Ifra s<strong>in</strong>ce it doesn’t sell directly to newspapers<br />
anymore (except for its exist<strong>in</strong>g customers <strong>in</strong><br />
Spa<strong>in</strong>).<br />
Corporate changes. On <strong>the</strong> corporate front, Net-l<strong>in</strong>x has<br />
consolidated its operation <strong>in</strong>to a s<strong>in</strong>gle division encompass<strong>in</strong>g<br />
<strong>the</strong> newspaper and directory operations. The<br />
plan calls for unify<strong>in</strong>g <strong>the</strong> salesforces <strong>in</strong> <strong>the</strong> future, after<br />
cross-tra<strong>in</strong><strong>in</strong>g can be conducted.<br />
SCS Rolls Out Scoop Headl<strong>in</strong>e <strong>in</strong> U.S.<br />
Software Consult<strong>in</strong>g Services, which has <strong>the</strong> American<br />
market<strong>in</strong>g rights to <strong>the</strong> products from Wilkenson<br />
Scoop of Sweden, gave a U.S. debut to <strong>the</strong> Headl<strong>in</strong>e<br />
system that was part of <strong>the</strong> merger earlier this year<br />
between Scoop and Bombus of Sweden, <strong>the</strong> developer<br />
of Headl<strong>in</strong>e. SCS made two announcements regard<strong>in</strong>g<br />
<strong>the</strong> merger. The new company has been named Scoop<br />
Publishware AB, retir<strong>in</strong>g both <strong>the</strong> Wilkenson and<br />
Bombus names, although Ulf Wilkenson rema<strong>in</strong>s <strong>in</strong><br />
charge after <strong>the</strong> merger. Also, Headl<strong>in</strong>e has replaced<br />
Scoop Web Publisher <strong>in</strong> <strong>the</strong> product l<strong>in</strong>e on <strong>the</strong><br />
grounds that it has better functionality for Web publish<strong>in</strong>g.<br />
The Scoop <strong>Editorial</strong> System (<strong>the</strong> current version<br />
of <strong>the</strong> system orig<strong>in</strong>ally developed by Wilkenson<br />
Scoop) will cont<strong>in</strong>ue to focus on pr<strong>in</strong>t publish<strong>in</strong>g.<br />
We were impressed <strong>in</strong> our first look at Headl<strong>in</strong>e. It<br />
offers good functionality and an appeal<strong>in</strong>g user <strong>in</strong>terface,<br />
employ<strong>in</strong>g a lot of drag-and-drop operations.<br />
Headl<strong>in</strong>e was designed for use <strong>in</strong> both pr<strong>in</strong>t and<br />
Web publish<strong>in</strong>g and is, <strong>in</strong> fact, be<strong>in</strong>g used for both<br />
applications by current customers. However, as part of<br />
<strong>the</strong> Scoop l<strong>in</strong>e, its focus will be on Web publish<strong>in</strong>g,<br />
used <strong>in</strong> tandem with <strong>the</strong> Scoop <strong>Editorial</strong> System for<br />
pr<strong>in</strong>t publish<strong>in</strong>g. (Scoop Publishware AB is market<strong>in</strong>g<br />
Headl<strong>in</strong>e to customers who are presumed to be runn<strong>in</strong>g<br />
<strong>the</strong> Scoop <strong>Editorial</strong> System for <strong>the</strong>ir pr<strong>in</strong>t editions.<br />
At Nexpo, Scoop showed its progress <strong>in</strong> <strong>in</strong>tegrat<strong>in</strong>g <strong>the</strong><br />
Web and pr<strong>in</strong>t systems.)<br />
Headl<strong>in</strong>e runs under W<strong>in</strong>dows with an SQL database<br />
and supports <strong>the</strong> Scoop W<strong>in</strong>Edit and MacEdit term<strong>in</strong>als<br />
that are used with <strong>the</strong> Scoop <strong>Editorial</strong> System.<br />
In operation. The ma<strong>in</strong> screen, called <strong>the</strong> Headl<strong>in</strong>e Desk<br />
Manager, serves as a control po<strong>in</strong>t for all publications,<br />
support<strong>in</strong>g pr<strong>in</strong>t, Web, PDA and WAP (wireless access<br />
protocol) output formats. S<strong>in</strong>ce Headl<strong>in</strong>e’s ma<strong>in</strong> function<br />
with Scoop is Web publish<strong>in</strong>g, we’ll restrict our<br />
comments to that medium, presum<strong>in</strong>g that stories will<br />
beg<strong>in</strong> <strong>in</strong> <strong>the</strong> Scoop <strong>Editorial</strong> System database and will<br />
be sent from <strong>the</strong>re to <strong>the</strong> Headl<strong>in</strong>e Desk Manager for<br />
publication on <strong>the</strong> Web edition. Stories sent from <strong>the</strong><br />
Scoop database reta<strong>in</strong> <strong>the</strong>ir features <strong>in</strong> Headl<strong>in</strong>e,<br />
<strong>in</strong>clud<strong>in</strong>g <strong>the</strong>ir typographic markup, as well as whatever<br />
associations might exist to l<strong>in</strong>k photos, captions,<br />
sidebars (or “Fact Lists” <strong>in</strong> Headl<strong>in</strong>e terms), etc., <strong>in</strong><br />
story “packages.”<br />
For edit<strong>in</strong>g a story, Headl<strong>in</strong>e offers a nice facility<br />
that displays each story with areas del<strong>in</strong>eat<strong>in</strong>g its components:<br />
<strong>the</strong> first headl<strong>in</strong>e, second headl<strong>in</strong>e, <strong>in</strong>troduction<br />
and body text. The same procedure applies to<br />
edit<strong>in</strong>g exist<strong>in</strong>g stories as well as writ<strong>in</strong>g new ones.<br />
When a story is ready for publication, it is sent to<br />
<strong>the</strong> appropriate Web page (front page, sports, bus<strong>in</strong>ess,<br />
etc.) by select<strong>in</strong>g <strong>the</strong> dest<strong>in</strong>ation from a pulldown<br />
menu or by dragg<strong>in</strong>g <strong>the</strong> story to <strong>the</strong> target page’s fold-<br />
18 October 6, 2004 • The Seybold Report • Analyz<strong>in</strong>g Publish<strong>in</strong>g Technologies
er on <strong>the</strong> left side of <strong>the</strong> screen. Page designs are controlled<br />
by templates that def<strong>in</strong>e <strong>the</strong> layout and can<br />
specify, for example, how many stories can appear <strong>in</strong><br />
each zone with<strong>in</strong> <strong>the</strong> template: top stories, news list,<br />
etc. Each story is given a priority, which helps determ<strong>in</strong>e<br />
its order on <strong>the</strong> page. If two stories have <strong>the</strong> same<br />
priority, <strong>the</strong> later one chronologically gets <strong>the</strong> top position.<br />
When <strong>the</strong> number of stories <strong>in</strong> a zone exceeds <strong>the</strong><br />
number that is permitted, <strong>the</strong> system follows a userdef<strong>in</strong>ed<br />
<strong>in</strong>struction on where to send <strong>the</strong> surplus stories:<br />
to <strong>the</strong> news list, to ano<strong>the</strong>r page, etc.<br />
Once a story is sent for publication, it can be previewed<br />
<strong>in</strong> place on its dest<strong>in</strong>ation page by click<strong>in</strong>g <strong>the</strong><br />
mouse. From that preview, which might show just <strong>the</strong><br />
headl<strong>in</strong>e and <strong>the</strong> <strong>in</strong>tro components, click<strong>in</strong>g on <strong>the</strong><br />
story displays <strong>the</strong> full story with any associated photos,<br />
sidebars, etc. Photos can be added to a story by dragg<strong>in</strong>g<br />
<strong>the</strong>m from <strong>the</strong>ir directory location directly to <strong>the</strong><br />
story. With<strong>in</strong> <strong>the</strong> Headl<strong>in</strong>e program, it is possible to<br />
make some basic adjustments to photos, such as cropp<strong>in</strong>g<br />
and add<strong>in</strong>g special effects. Ano<strong>the</strong>r nice feature is<br />
automatic adjustment of a photo’s resolution to suit<br />
<strong>the</strong> specific requirements of its use.<br />
Along with send<strong>in</strong>g a story to <strong>the</strong> Web, <strong>the</strong> operator<br />
can prescribe <strong>the</strong> time it will be published and when<br />
it will be removed from <strong>the</strong> site.<br />
Status and pric<strong>in</strong>g. Headl<strong>in</strong>e is runn<strong>in</strong>g <strong>in</strong> more than 80<br />
sites <strong>in</strong> Sweden, all <strong>in</strong>stalled before <strong>the</strong> merger. Scoop<br />
hopes to have f<strong>in</strong>ished <strong>in</strong>tegrat<strong>in</strong>g <strong>the</strong> Scoop and<br />
Headl<strong>in</strong>e systems by Ifra (<strong>in</strong> mid-October), when pric<strong>in</strong>g<br />
will be announced.<br />
Headl<strong>in</strong>e comes with a set of basic templates: front<br />
page, sub page, three teaser pages and an article template.<br />
O<strong>the</strong>r standard capabilities <strong>in</strong>clude a button for<br />
search<strong>in</strong>g content on <strong>the</strong> Web page, software for preview<strong>in</strong>g<br />
pages for pr<strong>in</strong>t<strong>in</strong>g and a function for “send<strong>in</strong>g<br />
a story to a friend.” Additional Web modules are<br />
optionally available, priced separately, to enable creat<strong>in</strong>g<br />
Web forms, runn<strong>in</strong>g reader forums and discus-<br />
sions, send<strong>in</strong>g electronic greet<strong>in</strong>g cards, and support<strong>in</strong>g<br />
multiple-channel output (WAP, SMS, etc.).<br />
O<strong>the</strong>r <strong>Editorial</strong> <strong>New</strong>s<br />
InDesign update: AMC adds Word <strong>in</strong>terface. Adobe has<br />
achieved its goal of establish<strong>in</strong>g InCopy and InDesign<br />
as <strong>in</strong>dustry standards for edit<strong>in</strong>g and pag<strong>in</strong>ation, tak<strong>in</strong>g<br />
<strong>the</strong>ir place alongside Xpress, which cont<strong>in</strong>ues to<br />
reap <strong>the</strong> benefits of hav<strong>in</strong>g gotten <strong>the</strong>re first. With most<br />
system suppliers offer<strong>in</strong>g both options, <strong>the</strong> primary<br />
rema<strong>in</strong><strong>in</strong>g question is when <strong>the</strong> Adobe one will be<br />
available for customer use. The newest ones to arrive,<br />
from AMC and Saxotech, debuted at Nexpo; APT and<br />
Tera are among those still work<strong>in</strong>g on implement<strong>in</strong>g<br />
InCopy and InDesign; only a few (Baseview for one)<br />
haven’t formally announced full support for InCopy,<br />
but surely it is com<strong>in</strong>g.<br />
However, despite <strong>the</strong> benefits of us<strong>in</strong>g InCopy —<br />
especially <strong>the</strong> advantages of a tightly <strong>in</strong>tegrated program<br />
for writ<strong>in</strong>g to fit — any thoughts of elim<strong>in</strong>at<strong>in</strong>g<br />
Microsoft Word from newspaper workflows are premature.<br />
In fact, Word rema<strong>in</strong>s very much alive <strong>in</strong> <strong>the</strong><br />
newsroom (where it has provided <strong>in</strong>put to Xpress for<br />
years). In our previously mentioned report from America<br />
East, we covered an <strong>in</strong>terface l<strong>in</strong>k<strong>in</strong>g Word to InDesign<br />
from ATS. At Nexpo, AMC (Atex Media<br />
Command) added its capability as an option with its<br />
new Prestige 5 software.<br />
AMC’s Word-InDesign <strong>in</strong>terface uses a similar<br />
approach to <strong>the</strong> Word-Xpress <strong>in</strong>terfaces employed for<br />
years. Stories written <strong>in</strong> Word are H&J’d aga<strong>in</strong>st InDesign<br />
page templates to determ<strong>in</strong>e <strong>the</strong> depth, us<strong>in</strong>g<br />
InDesign as <strong>the</strong> H&J eng<strong>in</strong>e. The Word user sees <strong>the</strong><br />
results of H&J to determ<strong>in</strong>e <strong>the</strong> fit. If additional edit<strong>in</strong>g<br />
is done <strong>in</strong> Word, <strong>the</strong> Word H&J program is used,<br />
which will differ at least to some degree from <strong>the</strong><br />
results obta<strong>in</strong>able <strong>in</strong> InDesign, s<strong>in</strong>ce <strong>the</strong> two algorithms<br />
are quite different. To get a new H&J aga<strong>in</strong>st<br />
<strong>the</strong> layout, <strong>the</strong> operator sends <strong>the</strong> story off aga<strong>in</strong>.<br />
AMC’s <strong>in</strong>terface does more than just report accurate<br />
copyfitt<strong>in</strong>g <strong>in</strong>formation. It also<br />
supports <strong>the</strong> “Notes” mode that was a<br />
trademark of old Atex systems. Text<br />
placed <strong>in</strong> a “note” <strong>in</strong> Word is ma<strong>in</strong>ta<strong>in</strong>ed<br />
as an InDesign note on <strong>the</strong> page.<br />
As an alternative to writ<strong>in</strong>g a story to<br />
fit <strong>the</strong> layout after a story has been<br />
assigned to a page, <strong>the</strong> Word operator<br />
can write a story to fit an InDesign<br />
shape before <strong>the</strong> story has been<br />
assigned to a page. Similarly, photos<br />
and captions can be associated with a<br />
story be<strong>in</strong>g written <strong>in</strong> Word, after<br />
which <strong>the</strong>y automatically flow onto <strong>the</strong><br />
page <strong>in</strong> InDesign when <strong>the</strong> story is<br />
placed on <strong>the</strong> page.<br />
AMC, which now offers Word,<br />
InCopy and CopyDesk for edit<strong>in</strong>g and<br />
<strong>Editorial</strong> <strong>Systems</strong><br />
Volume 4, Number 13 • The Seybold Report • Analyz<strong>in</strong>g Publish<strong>in</strong>g Technologies 19
<strong>Editorial</strong> <strong>Systems</strong><br />
InDesign and Xpress for pag<strong>in</strong>ation, used Nexpo to<br />
monitor customers’ thoughts regard<strong>in</strong>g how <strong>the</strong>y would<br />
deploy a system with all of those options. The consensus<br />
seemed to be that most people would still create stories<br />
<strong>in</strong> Word, but almost all said that <strong>the</strong>y would use InCopy<br />
for edit<strong>in</strong>g after <strong>the</strong> story is submitted.<br />
“I th<strong>in</strong>k that if CopyDesk had been available to<br />
Atex (AMC) when we first put Prestige toge<strong>the</strong>r, we<br />
would probably have seen a similar pattern with<br />
Quark <strong>in</strong>stallations also,” said AMC product manager<br />
Stewart Bowley.<br />
<strong>New</strong> corporate face at AMC. Besides <strong>the</strong> Word-InDesign<br />
<strong>in</strong>terface, <strong>the</strong> biggest news at AMC (Atex) was <strong>in</strong> toplevel<br />
personnel, where John Hawk<strong>in</strong>s replaced Robert<br />
Banner as CEO. Banner, who had served as CEO s<strong>in</strong>ce<br />
<strong>the</strong> merger of Atex and Media Command two years<br />
ago, is credited with complet<strong>in</strong>g <strong>the</strong> <strong>in</strong>itial phase of<br />
restructur<strong>in</strong>g and will cont<strong>in</strong>ue as a director and <strong>the</strong><br />
company’s second-largest shareholder.<br />
For long-time readers of this publication, of perhaps<br />
greater <strong>in</strong>terest might be <strong>the</strong> departure of Bernie<br />
Gr<strong>in</strong>berg, founder of <strong>the</strong> Cybergraphic bus<strong>in</strong>ess that<br />
has been a critical component of <strong>the</strong> company s<strong>in</strong>ce <strong>the</strong><br />
merger. Also gone is Phil Lowe, who had played a similar<br />
role with <strong>the</strong> Matrix operation that supplied <strong>the</strong><br />
circulation software now <strong>in</strong> <strong>the</strong> AMC product l<strong>in</strong>e.<br />
There was no explanation for <strong>the</strong> departures of<br />
Lowe and Gr<strong>in</strong>berg, who had headed <strong>the</strong>ir respective<br />
bus<strong>in</strong>ess units at <strong>the</strong> time of <strong>the</strong> merger and cont<strong>in</strong>ued<br />
<strong>in</strong> those roles follow<strong>in</strong>g <strong>the</strong> merger. Lowe had recently<br />
been promoted to a position as second <strong>in</strong> command<br />
beh<strong>in</strong>d Banner before Hawk<strong>in</strong>s was named to replace<br />
Banner. The abrupt change suggests that Hawk<strong>in</strong>s,<br />
who had jo<strong>in</strong>ed AMC a year ago, wanted to work with<br />
his own team. Before jo<strong>in</strong><strong>in</strong>g AMC, Hawk<strong>in</strong>s had more<br />
than 30 years experience <strong>in</strong> <strong>the</strong> telecommunications<br />
and IT <strong>in</strong>dustries, <strong>in</strong>clud<strong>in</strong>g 19 with Philips Electronics.<br />
AMC said it will use his experience <strong>in</strong> acquisitions “to<br />
build and consolidate” AMC’s opportunities <strong>in</strong> <strong>the</strong><br />
media market. The company didn’t elaborate.<br />
Hawk<strong>in</strong>s’ team <strong>in</strong>cludes Alan Reardon, newly<br />
appo<strong>in</strong>ted corporate development director, and four<br />
regional CEOs: Joann Froelich for <strong>the</strong> Americas,<br />
Alfred Chong for Asia, Ross Wood for Australia and<br />
<strong>New</strong> Zealand, and David Hall for Europe, <strong>the</strong> Middle<br />
East and Africa.<br />
Besides not<strong>in</strong>g <strong>the</strong> changes <strong>in</strong> personnel, which<br />
have been labeled a “f<strong>in</strong>al consolidation” follow<strong>in</strong>g <strong>the</strong><br />
merger, AMC also <strong>in</strong>sisted that <strong>the</strong>re won’t be any consolidation<br />
of products and that both <strong>the</strong> Media Command<br />
and Atex editorial and advertis<strong>in</strong>g systems will<br />
rema<strong>in</strong> <strong>in</strong> <strong>the</strong> product l<strong>in</strong>e.<br />
AMC is controlled by <strong>the</strong> Kistefos Norwegian<br />
<strong>in</strong>vestment group.<br />
APT rebuilds editorial system. Advanced Publish<strong>in</strong>g<br />
Technology (APT) is rebuild<strong>in</strong>g its editorial software<br />
us<strong>in</strong>g new development tools to make it more flexible<br />
and to speed <strong>the</strong> future development process. It will<br />
feature a three-tier architecture, a th<strong>in</strong>ner client and a<br />
100% scriptable server. Among <strong>the</strong> benefits will be<br />
true cross-platform functionality, with support for<br />
W<strong>in</strong>dows, Mac<strong>in</strong>tosh and L<strong>in</strong>ux, and a more flexible<br />
queue structure support<strong>in</strong>g a five-level, user-def<strong>in</strong>able<br />
hierarchy. APT believes that <strong>the</strong> added flexibility,<br />
<strong>in</strong>clud<strong>in</strong>g scriptable bus<strong>in</strong>ess logic, will better address<br />
<strong>the</strong> needs of larger newspapers. The new structure will<br />
speed future developments fivefold, APT said. The<br />
project, which <strong>in</strong>volves rewrit<strong>in</strong>g <strong>the</strong> software from <strong>the</strong><br />
ground up, is expected to be completed by year-end.<br />
APT also reported that its <strong>in</strong>tegration of InCopy<br />
and InDesign <strong>in</strong>to <strong>the</strong> editorial system is ready for beta<br />
test<strong>in</strong>g. The plug-<strong>in</strong>s were developed by APT, not a<br />
third party.<br />
Meanwhile, Media General has ordered APT editorial<br />
systems for <strong>in</strong>stallation at its 20 community<br />
papers (not its Tampa, Fla., Richmond, Va., or W<strong>in</strong>ston-Salem,<br />
N.C., sites). Five of <strong>the</strong> systems have been<br />
<strong>in</strong>stalled already. Four of <strong>the</strong> Media General papers are<br />
previous APT customers that will upgrade to <strong>the</strong> latest<br />
system (which is now called Falcon to match <strong>the</strong> nam<strong>in</strong>g<br />
scheme for o<strong>the</strong>r members of <strong>the</strong> product l<strong>in</strong>e).<br />
APT said its editorial systems have now been <strong>in</strong>stalled<br />
<strong>in</strong> approximately 120 sites, <strong>in</strong>clud<strong>in</strong>g about a dozen<br />
this year.<br />
Pongrass revamps architecture, signs U.S. agent. Pongrass<br />
Publish<strong>in</strong>g <strong>Systems</strong> has restructured its editorial system<br />
to make it easier to deal with <strong>the</strong> need to support both<br />
InDesign and Xpress on multiple hardware platforms,<br />
which has become <strong>in</strong>creas<strong>in</strong>gly problematic. It <strong>in</strong>volves<br />
<strong>in</strong>corporat<strong>in</strong>g an “<strong>in</strong>sulation layer” to separate <strong>the</strong> program<br />
code from <strong>the</strong> specific requirements of <strong>the</strong> program.<br />
This layer, which Pongrass calls a cross-platform<br />
toolkit (XPT), “presents a common set of features to<br />
<strong>the</strong> client programs <strong>in</strong> <strong>the</strong> system configuration. A<br />
client program needs to be written once only, and XPT<br />
generates <strong>the</strong> multiple versions required.”<br />
The plan required rewrit<strong>in</strong>g its programs from<br />
scratch, which Pongrass is do<strong>in</strong>g, start<strong>in</strong>g with its <strong>Editorial</strong><br />
and Ad-Track<strong>in</strong>g systems. One of <strong>the</strong> goals is to<br />
avoid <strong>the</strong> complications that result when Adobe and<br />
Quark issue new releases of <strong>the</strong>ir products. “Both<br />
Quark and Adobe change <strong>the</strong>ir APIs between releases,<br />
which means support<strong>in</strong>g separate versions for Quark<br />
4.1 and 6, as well as InDesign 2 and CS,” Manag<strong>in</strong>g<br />
Director Les Pongrass noted. He’ll have a chance to<br />
employ <strong>the</strong> XPT approach with InDesign CS 2, which,<br />
we have heard from many developers, will require a<br />
significant amount of rewrit<strong>in</strong>g of code to achieve<br />
compatibility.<br />
Meanwhile, Pongrass reported receiv<strong>in</strong>g six orders<br />
for its new <strong>Editorial</strong> system, <strong>in</strong>clud<strong>in</strong>g four to be configured<br />
with InDesign and two with Xpress. They’re all<br />
replac<strong>in</strong>g exist<strong>in</strong>g Pongrass editorial systems.<br />
20 October 6, 2004 • The Seybold Report • Analyz<strong>in</strong>g Publish<strong>in</strong>g Technologies
Also on <strong>the</strong> sales front, Pongrass announced an<br />
OEM agreement with Icanon Associates of Hatfield,<br />
Pa., allow<strong>in</strong>g Icanon to <strong>in</strong>tegrate Pongrass’s editorial<br />
and advertis<strong>in</strong>g products with its own <strong>New</strong>zware Bus<strong>in</strong>ess<br />
Software suite for newspapers. Icanon will market<br />
<strong>the</strong> Pongrass products under <strong>the</strong> <strong>New</strong>zware brand.<br />
Icanon’s first sale was of an advertis<strong>in</strong>g system to <strong>the</strong><br />
Sun Chronicle <strong>in</strong> Attleboro, Mass.<br />
Baseview revamps architecture around SQL. Harris and<br />
Baseview unveiled a new <strong>Editorial</strong> Server for <strong>the</strong> Baseview<br />
IQue system that will enable it to address <strong>the</strong><br />
needs of larger newspapers. It is built on an SQL database<br />
(<strong>in</strong>itially open-source MySQL, but later support<strong>in</strong>g<br />
Oracle and MS SQL) runn<strong>in</strong>g under W<strong>in</strong>dows or<br />
Mac OS X.<br />
Baseview has been us<strong>in</strong>g Faircom’s C-Tree database<br />
technology with IQue version 3. The new Version<br />
4 employs a three-tier architecture compris<strong>in</strong>g a database<br />
server, a JBoss application server and clients. The<br />
bus<strong>in</strong>ess logic has been abstracted <strong>in</strong>to <strong>the</strong> application<br />
server. Adm<strong>in</strong>istrative components for <strong>the</strong> database<br />
and application server are written <strong>in</strong> Java to run under<br />
W<strong>in</strong>dows and Mac OS X, as well as various o<strong>the</strong>r versions<br />
of Unix. The company said it has been “mak<strong>in</strong>g<br />
great use of <strong>the</strong> open-source software community <strong>in</strong><br />
<strong>the</strong> last two years.”<br />
The new IQue system supports multiple publications<br />
and multiple platforms with<strong>in</strong> <strong>the</strong> same newsroom.<br />
Both Xpress and InDesign can be used for<br />
pag<strong>in</strong>ation, <strong>in</strong>tegrated with Baseview’s own <strong>New</strong>sEdit-<br />
Pro IQue edit<strong>in</strong>g program (we understand that Copy-<br />
Desk and InCopy will be supported at a future time).<br />
Adm<strong>in</strong>istrators can log <strong>in</strong> to configure <strong>the</strong> server from<br />
remote W<strong>in</strong>dows or Mac<strong>in</strong>tosh computers. The search<br />
eng<strong>in</strong>e <strong>the</strong> system employs supports proximity searches<br />
and wildcards.<br />
A hot-backup option uses two IQue <strong>Editorial</strong><br />
Servers to write data concurrently to both servers. If<br />
<strong>the</strong> ma<strong>in</strong> server fails, <strong>the</strong> backup server automatically<br />
takes control.<br />
Magaz<strong>in</strong>e customer for Hermes. Unisys has upgraded <strong>the</strong><br />
system at <strong>the</strong> Santa Rosa (Calif.) Press Democrat to<br />
Hermes 10, Release Edition 1, where it will produce a<br />
slick, perfect-bound w<strong>in</strong>e magaz<strong>in</strong>e, mak<strong>in</strong>g it <strong>the</strong> first<br />
U.S. magaz<strong>in</strong>e customer for Unisys. One <strong>in</strong>terest<strong>in</strong>g<br />
sidelight is that <strong>the</strong> magaz<strong>in</strong>e is produced us<strong>in</strong>g InDesign<br />
composition, while <strong>the</strong> daily newspaper uses Hermes<br />
composition.<br />
Unisys keeps add<strong>in</strong>g to <strong>the</strong> Hermes feature set. A<br />
new item at Nexpo was an extension to <strong>New</strong>s Ga<strong>the</strong>r<strong>in</strong>g<br />
Manager that enables wire-service content and email<br />
text and attachments to be searched for specific<br />
content, which can <strong>the</strong>n be placed automatically <strong>in</strong><br />
InCopy files or on InDesign pages. In addition, text elements<br />
enter<strong>in</strong>g <strong>the</strong> system can be formatted on <strong>the</strong> fly<br />
us<strong>in</strong>g <strong>the</strong> Hermes Text Processor. Functions that can be<br />
performed <strong>in</strong>clude <strong>the</strong> transformation of data, such as to<br />
expand abbreviations or swap <strong>the</strong> order of items, which<br />
can be useful <strong>in</strong> produc<strong>in</strong>g sports data, where local<br />
teams or players can be brought to greater prom<strong>in</strong>ence.<br />
Tansa upgrades proof<strong>in</strong>g tool, opens U.S. office. Tansa, <strong>the</strong><br />
Norwegian developer of an <strong>in</strong>novative proof<strong>in</strong>g and<br />
hyphenation system, announced <strong>the</strong> release of a major<br />
upgrade to its product and <strong>the</strong> open<strong>in</strong>g of an office <strong>in</strong><br />
<strong>the</strong> U.S., reflect<strong>in</strong>g <strong>the</strong> company’s view that <strong>the</strong> U.S.<br />
market is ready for its technology. As before, it proofreads<br />
phrases ra<strong>the</strong>r than s<strong>in</strong>gle words, so it can check<br />
not only <strong>the</strong> spell<strong>in</strong>g, but also <strong>the</strong> usage of words and<br />
<strong>the</strong> style of writ<strong>in</strong>g. In so do<strong>in</strong>g, it checks documents<br />
aga<strong>in</strong>st multiple dictionaries and sets of style rules customized<br />
specifically for a customer’s organization.<br />
The new version, called Tansa System 3, has been<br />
completely rewritten to provide better performance,<br />
<strong>the</strong> ability to scale to larger configurations and additional<br />
user benefits.<br />
To better communicate between clients and<br />
servers, <strong>in</strong>clud<strong>in</strong>g over greater distances, System 3 is<br />
based on XML and Web Services. A new SDK (software<br />
developers toolkit) provides a new way of deal<strong>in</strong>g<br />
with clients, mak<strong>in</strong>g it possible to work with nearly<br />
any system. Among <strong>the</strong> new developments is support<br />
for InDesign and InCopy for its proof<strong>in</strong>g system (<strong>in</strong><br />
addition to Word, CopyDesk and Xpress). The new<br />
version also opens <strong>the</strong> way for new future options,<br />
such as <strong>the</strong> ability to support plug-<strong>in</strong>s for additional<br />
services.<br />
Among <strong>the</strong> user benefits are a new client <strong>in</strong>terface<br />
with adjustable w<strong>in</strong>dows, page dividers and new shortcut<br />
keys. For <strong>the</strong> adm<strong>in</strong>istrator, an improved tool<br />
enhances language support and offers an easier means<br />
of add<strong>in</strong>g corrections and new words to custom dictionaries.<br />
Tansa said it has about 200 customers total<strong>in</strong>g<br />
<strong>Editorial</strong> <strong>Systems</strong><br />
Tansa System 3<br />
for Word. In<br />
proofread<strong>in</strong>g this<br />
Word document,<br />
Tansa found 17<br />
errors, some of<br />
which were ord<strong>in</strong>ary<br />
spell<strong>in</strong>g mistakes<br />
and o<strong>the</strong>rs used <strong>the</strong><br />
multiple-word<br />
function to identify<br />
problems. In <strong>the</strong><br />
highlighted entry,<br />
although<br />
“Madele<strong>in</strong>” is one<br />
possible spell<strong>in</strong>g of<br />
this name, when<br />
used with “K.<br />
Albright” <strong>the</strong><br />
spell<strong>in</strong>g needs to be<br />
“Madele<strong>in</strong>e.”<br />
Volume 4, Number 13 • The Seybold Report • Analyz<strong>in</strong>g Publish<strong>in</strong>g Technologies 21
<strong>Editorial</strong> <strong>Systems</strong><br />
about 6,000 seats worldwide, configured with systems<br />
from CCI, Scoop, Enator and o<strong>the</strong>rs. In <strong>the</strong> U.S., where<br />
Tansa has reseller agreements with AMC (Atex), Saxotech<br />
and Unisys, it has six customers (all us<strong>in</strong>g Saxotech<br />
systems). Its new U.S. office is <strong>in</strong> Lakewood<br />
Ranch, Fla. The director of operations is Robert Laszlo,<br />
formerly with Saxotech.<br />
Conclusion: <strong>Editorial</strong> System <strong>Market</strong><br />
<strong>in</strong> Transition<br />
For most of <strong>the</strong> history of electronic magaz<strong>in</strong>e production,<br />
shopp<strong>in</strong>g for an editorial system hasn’t <strong>in</strong>volved<br />
very many choices. The market has been dom<strong>in</strong>ated by<br />
two dynasties. First <strong>the</strong>re was Atex, which parlayed its<br />
early work with U.S. <strong>New</strong>s & World Report <strong>in</strong>to a<br />
boom<strong>in</strong>g bus<strong>in</strong>ess serv<strong>in</strong>g more than 700 customers<br />
produc<strong>in</strong>g an impressive array of magaz<strong>in</strong>e titles, as<br />
well as newspapers. But when Atex failed to adapt to<br />
desktop technology <strong>in</strong> <strong>the</strong> 1980s, its empire started to<br />
crumble as customers want<strong>in</strong>g new technology slowly<br />
drifted elsewhere. (Atex reports that 10 of <strong>the</strong> old J-11<br />
systems are still <strong>in</strong> use.)<br />
As Atex’s market slipped away, <strong>the</strong>re were many<br />
alternatives for newspaper customers, but <strong>the</strong>re<br />
weren’t many suppliers target<strong>in</strong>g magaz<strong>in</strong>es, which<br />
opened <strong>the</strong> way for Quark to extend its l<strong>in</strong>e from <strong>the</strong><br />
s<strong>in</strong>gle-user Xpress product to <strong>the</strong> multiterm<strong>in</strong>al Quark<br />
Publish<strong>in</strong>g System. Quark, which offered <strong>the</strong> attraction<br />
of a status-based workflow feed<strong>in</strong>g <strong>the</strong> familiar Xpress<br />
pag<strong>in</strong>ation eng<strong>in</strong>e, built up its own dynasty that rivaled<br />
For most of <strong>the</strong> history of electronic magaz<strong>in</strong>e<br />
production, shopp<strong>in</strong>g for an editorial system<br />
hasn’t <strong>in</strong>volved very many choices.<br />
Atex’s <strong>in</strong> number of systems <strong>in</strong> use.<br />
Twelve years after <strong>the</strong> launch of <strong>the</strong> Quark system<br />
(renamed QPS Classic), <strong>the</strong> <strong>in</strong>dustry appears ready for<br />
ano<strong>the</strong>r transition. Not unlike Atex, Quark has jeopardized<br />
its position by rely<strong>in</strong>g far too long on old technology.<br />
In fact, <strong>the</strong> “new” QPS Classic 3 still looks a<br />
lot like earlier QPS systems with its proprietary database,<br />
its lack of a browser <strong>in</strong>terface for reporters and<br />
o<strong>the</strong>r personnel, and its <strong>in</strong>ability to communicate data<br />
easily with <strong>the</strong> outside world.<br />
Quark has an answer to most of <strong>the</strong> shortcom<strong>in</strong>gs<br />
of QPS Classic <strong>in</strong> its “upgrade” system, QPS Enterprise,<br />
which is based on newer technology but has a<br />
price tag to match its Enterprise label. So far, very few<br />
customers have chosen to upgrade QPS Classic systems<br />
to <strong>the</strong> Enterprise level. (Quark decl<strong>in</strong>es to disclose <strong>the</strong><br />
number of Enterprise customers it has.)<br />
Why can’t Quark update its architecture with a<br />
“new-generation” QPS Classic to compete with <strong>the</strong><br />
new breed of systems of today? Maybe it can. And<br />
maybe it is already do<strong>in</strong>g so. At least, Quark reportedly<br />
has ano<strong>the</strong>r alternative on <strong>the</strong> draw<strong>in</strong>g board, <strong>the</strong><br />
QPS Plus midlevel system mentioned two years ago as<br />
part of <strong>the</strong> company’s overall strategy. However, until<br />
Quark discloses a launch schedule and <strong>the</strong> system’s<br />
specifications, <strong>the</strong> <strong>in</strong>dustry will rema<strong>in</strong> skeptical. As<br />
one <strong>in</strong>tegrator told us, “Quark has been sp<strong>in</strong>n<strong>in</strong>g this<br />
for two years now… They could build it, but who<br />
would buy it?… And it would severely undercut <strong>the</strong>ir<br />
new flagship product, QPS Enterprise, so why would<br />
<strong>the</strong>y bo<strong>the</strong>r?”<br />
Meanwhile, time is be<strong>in</strong>g lost now that Modulo,<br />
Woodw<strong>in</strong>g and o<strong>the</strong>rs have attractive products to offer<br />
to QPS owners desperate for an upgrade, as well as to<br />
o<strong>the</strong>r customers.<br />
InDesign: <strong>the</strong> o<strong>the</strong>r issue. Although QPS Classic’s outdated<br />
architecture has presented companies such as<br />
Modulo, Softcare, Van Gennep, Baseview and Woodw<strong>in</strong>g<br />
with great opportunities, <strong>the</strong>re is ano<strong>the</strong>r issue<br />
fac<strong>in</strong>g Quark: <strong>the</strong> fact that nearly every multiuser system<br />
marketed for magaz<strong>in</strong>e or newspaper use offers<br />
InCopy and InDesign ei<strong>the</strong>r as <strong>the</strong> only choice or as an<br />
alternative to CopyDesk and Xpress. S<strong>in</strong>ce it’s difficult<br />
to imag<strong>in</strong>e Quark support<strong>in</strong>g InDesign, Quark faces<br />
<strong>the</strong> unenviable task of try<strong>in</strong>g to conv<strong>in</strong>ce its customers<br />
that all <strong>the</strong>y need are CopyDesk and Xpress.<br />
Who will have <strong>the</strong> next dynasty? With new systems<br />
on <strong>the</strong> market and be<strong>in</strong>g put <strong>in</strong>to production use, and<br />
with additional suppliers eagerly eye<strong>in</strong>g <strong>the</strong> QPS<br />
upgrade market, will any of <strong>the</strong>se modern systems ga<strong>in</strong><br />
<strong>the</strong> upper hand and build <strong>the</strong> next dynasty? Or will a<br />
few suppliers divide <strong>the</strong> market <strong>in</strong> much <strong>the</strong> way that<br />
<strong>the</strong> newspaper market has been split among myriad<br />
suppliers?<br />
It’s too soon to make a prediction, but Modulo and<br />
Woodw<strong>in</strong>g have brought new options to <strong>the</strong> market,<br />
with important strengths.<br />
Modulo has some key advantages, <strong>in</strong>clud<strong>in</strong>g its<br />
long experience with <strong>the</strong> QPS base, which provides a<br />
good entrée for reach<strong>in</strong>g new prospects, and its ability<br />
to offer QPS customers <strong>the</strong> choice of Xpress or InDesign,<br />
which allows <strong>the</strong>m to start with a Quark system<br />
and ease <strong>in</strong>to InDesign later. Modulo also has its deal<br />
with Quasar for <strong>in</strong>teractive remote composition,<br />
among o<strong>the</strong>r capabilities, which hasn’t been demonstrated<br />
publicly yet but might turn out to be significant.<br />
Woodw<strong>in</strong>g, which has already recouped much of<br />
its development costs through sales of Smart Connection<br />
Light and Pro systems, has a huge price advantage<br />
and an architecture that supports an ease of customization<br />
that will appeal to certa<strong>in</strong> customers. Woodw<strong>in</strong>g<br />
also has a unique system for remote composition us<strong>in</strong>g<br />
actual InDesign files. Also to its advantage is its long<br />
experience work<strong>in</strong>g with Adobe software.<br />
The accompany<strong>in</strong>g table shows <strong>the</strong> key features of<br />
<strong>the</strong>se new systems as well as o<strong>the</strong>r competitors <strong>in</strong> <strong>the</strong><br />
magaz<strong>in</strong>e market.<br />
22 October 6, 2004 • The Seybold Report • Analyz<strong>in</strong>g Publish<strong>in</strong>g Technologies
For customers not need<strong>in</strong>g a database-driven system<br />
— that is, workgroups of a few users such as those that<br />
produce most small magaz<strong>in</strong>es — <strong>the</strong>re are some good<br />
alternatives on <strong>the</strong> market now that weren’t <strong>the</strong>re a few<br />
years ago, when QPS was grow<strong>in</strong>g rapidly. These systems<br />
— <strong>in</strong>clud<strong>in</strong>g Adobe’s Creative Suite Bridge products,<br />
Manag<strong>in</strong>g Editor’s TruEdit and Woodw<strong>in</strong>g’s Light<br />
and Pro — aren’t with<strong>in</strong> <strong>the</strong> scope of this article, but<br />
<strong>the</strong>y could be a factor <strong>in</strong> sales of systems to small users.<br />
In addition, a few suppliers of newspaper systems<br />
have taken aim at this market. They rema<strong>in</strong> logical<br />
competitors s<strong>in</strong>ce it is probably easier for a newspaper<br />
system to adapt to magaz<strong>in</strong>e production than vice<br />
versa. One example is AMC (Atex Media Command),<br />
which is now <strong>in</strong>stall<strong>in</strong>g its Prestige editorial system for<br />
magaz<strong>in</strong>e production. Among <strong>the</strong> AMC customers are<br />
IPC (Europe’s largest magaz<strong>in</strong>e publisher), Reed Bus<strong>in</strong>ess<br />
Publications, BBC Publications and Metropress,<br />
<strong>in</strong> London, and VVA Kommunikation GmbH of Germany,<br />
which will use it for cross-media publish<strong>in</strong>g.<br />
Baseview has had success at smaller magaz<strong>in</strong>es,<br />
and Unisys has begun market<strong>in</strong>g its Hermes system to<br />
large magaz<strong>in</strong>es.<br />
O<strong>the</strong>r newspapers move to keep pace. We’ve focused our<br />
conclud<strong>in</strong>g comments so far on <strong>the</strong> QPS market, but<br />
that doesn’t mean it is <strong>the</strong> only area of activity among<br />
editorial systems. In fact, earlier <strong>in</strong> this article, we covered<br />
some important developments <strong>in</strong> <strong>the</strong> newspaper<br />
market, with a common <strong>the</strong>me of veteran companies<br />
striv<strong>in</strong>g to keep pace with chang<strong>in</strong>g technology and<br />
markets.<br />
The most strik<strong>in</strong>g of those was <strong>the</strong> decision by Netl<strong>in</strong>x<br />
to remake its editorial l<strong>in</strong>e after struggl<strong>in</strong>g — with<br />
little success — to build a product l<strong>in</strong>e around its<br />
CText and SII orig<strong>in</strong>s. The new editorial approach is<br />
based on technology acquired from Se<strong>in</strong>et of Spa<strong>in</strong>,<br />
which already provides good support for XML and<br />
Web publish<strong>in</strong>g, as well as most of <strong>the</strong> o<strong>the</strong>r <strong>in</strong>gredients<br />
needed <strong>in</strong> today’s market. Net-l<strong>in</strong>x plans to take<br />
<strong>the</strong> Se<strong>in</strong>et technology well beyond its current level.<br />
Also seek<strong>in</strong>g exist<strong>in</strong>g technology to bolster its<br />
product l<strong>in</strong>e was Wilkenson Scoop, which abandoned<br />
its own Web publish<strong>in</strong>g program <strong>in</strong> favor of <strong>the</strong> Bombus<br />
Headl<strong>in</strong>e system, which it is <strong>in</strong>tegrat<strong>in</strong>g with <strong>the</strong><br />
Scoop pr<strong>in</strong>t capabilities to produce a sounder allaround<br />
product.<br />
O<strong>the</strong>r companies whose news centered on enhanc<strong>in</strong>g<br />
technical areas to enable advantages <strong>in</strong> <strong>the</strong> future<br />
<strong>in</strong>clude Baseview, which has switched to a three-tiered<br />
architecture with an SQL database for its IQue version<br />
4 system; APT, which is rebuild<strong>in</strong>g its Falcon editorial<br />
system <strong>in</strong> l<strong>in</strong>e with modern architecture to streaml<strong>in</strong>e<br />
future development efforts; Pongrass, which has<br />
rewritten part of its code to make it easier to accommodate<br />
future versions of third-party software; and<br />
Unisys, which is <strong>in</strong> <strong>the</strong> late stages of its architectural<br />
change and is build<strong>in</strong>g at <strong>the</strong> application level.<br />
The bottom l<strong>in</strong>e. Where will Quark figure <strong>in</strong> <strong>the</strong> future?<br />
Because Quark has been so tight-lipped about its strategy<br />
<strong>the</strong> past couple of years, it’s impossible to know<br />
what may be jujust around <strong>the</strong> corner. The company<br />
certa<strong>in</strong>ly has plenty of resources to put beh<strong>in</strong>d new<br />
developments (for more on Quark’s plans, see The<br />
Seybold Report, Vol. 4, No. 3).<br />
However, one th<strong>in</strong>g appears certa<strong>in</strong>: The era of<br />
Quark’s dom<strong>in</strong>ation is over, both <strong>in</strong> <strong>the</strong> QPS editorial<br />
system market and <strong>the</strong> Xpress pag<strong>in</strong>ation market.<br />
From here on, Quark will have to fight for whatever<br />
market share it can get. Adobe has assured that <strong>in</strong> pag<strong>in</strong>ation,<br />
and companies such as Modulo and Woodw<strong>in</strong>g<br />
(as well as Softcare and Van Gennep) are do<strong>in</strong>g<br />
<strong>the</strong> same with editorial systems. TSR<br />
<strong>Editorial</strong> <strong>Systems</strong><br />
Adobe <strong>Systems</strong><br />
ph: (408) 536-6000<br />
www.adobe.com<br />
Agile Enterprise<br />
ph: (603) 880-6440<br />
www.agileenterprise.com<br />
Atex Media Command<br />
(AMC)<br />
ph: (813) 739-1700<br />
www.atex.com<br />
Harris & Baseview<br />
ph: (734) 662-5800<br />
www.harrisbaseview.com<br />
Manag<strong>in</strong>g Editor Inc. (MEI)<br />
ph: (215) 886-5662<br />
www.maned.com<br />
Modulo <strong>Systems</strong><br />
ph; (617) 234-4414<br />
www.modulosystems.com<br />
Quark<br />
ph: (303) 894-8888<br />
www.quark.com<br />
SoftCare<br />
ph: (49-0) 4055-69500<br />
www.k4publish<strong>in</strong>gsystem.<br />
com<br />
Unisys Global Media<br />
ph: (800) 874-8647 x678<br />
www.unisys.com<br />
Van Gennep<br />
ph: (31-20) 679-6029<br />
www.vangennep.com<br />
WoodW<strong>in</strong>g Sofware<br />
ph: (31-75) 6143-400<br />
www.woodw<strong>in</strong>g.com<br />
Volume 4, Number 13 • The Seybold Report • Analyz<strong>in</strong>g Publish<strong>in</strong>g Technologies 23