GEN10 C20-GENiUS Solution Overview - Genband

Intended Audience:OperationsMaintenanceSupport personnelKey Topics: Discovery of network topography and connectivity using:‣ Spec books‣ Network diagrams‣ User interfaces Network tools, such as Ping and Trace-route Logs and alarms OSI model Troubleshooting process Basic troubleshootingObjectives:Upon completion of this course, you will be able to:Discover the hardware, user interfaces, IP addresses, and connectivity forcomponents in the PT-IP and UA-IP networks, using the lab specification book andnetwork diagrams.Use network tools, such as Ping and Traceroute, to verify communication from onecomponent to another.Given access to lab equipment and documentation, locate logs and alarms for thevarious components.Correlate the OSI model to troubleshooting.Follow the troubleshooting process for maintenance-related issues in the networkGive fault scenarios, logs, and alarms and use documentation to troubleshoot andclear faults.Prerequisite Skills:Familiarity with Succession PT-IP and/or UA-IP networkFamiliarity with IP principlesPrerequisite Courses:C2011 C20 Solution FundamentalsCourse Length and Delivery Method:4 Days Leader LedGlobal Training