XProtect Paxton Integration Plug-in User's Guide - Milestone

XProtectPaxton IntegrationUser’s Manual

XProtect Paxton Integration Plug-in User's GuideTarget Audience for this DocumentThis document is aimed at system users and provides descriptions of how to install and maintain the plug-in forthe Event Link for Paxton in the Milestone XProtect Smart Client and ditto Management Client/Application and asa background plug-in.www.milestonesys.com Page 2 Target Audience for this Document

XProtect Paxton Integration Plug-in User's GuideContents................................................................................................................................ 1COPYRIGHT, TRADEMARKS & DISCLAIMERS ............................. 4Copyright ........................................................................................................................... 4Trademarks ....................................................................................................................... 4Disclaimer ......................................................................................................................... 4GENERAL DESCRIPTION ................................................................ 5Prerequisites ..................................................................................................................... 5Supported Platforms ..................................................................................................... 5INSTALLATION ................................................................................ 6LICENSING ....................................................................................... 7CONFIGURATION ............................................................................ 8Event Mapping ................................................................................................................ 11Security in XProtect Enterprise ....................................................................................... 19Security in XProtect Corporate ....................................................................................... 21USE ................................................................................................. 22Alarm Definitions ............................................................................................................. 26KNOWN ISSUES AND LIMITATIONS ............................................ 29INDEX ............................................................................................. 30www.milestonesys.com Page 3

XProtect Paxton Integration Plug-in User's GuideCOPYRIGHT, TRADEMARKS & DISCLAIMERSCopyright© 2012 Milestone Systems A/S.TrademarksXProtect is a registered trademark of Milestone Systems A/S.Microsoft and Windows are registered trademarks of Microsoft Corporation.All other trademarks mentioned in this document are trademarks of their respective owners.DisclaimerThis document is intended for general information purposes only, and due care has been taken in its preparation.Any risk arising from the use of this information rests with the recipient, and nothing herein should be construedas constituting any kind of warranty.Milestone Systems A/S reserve the right to make adjustments without prior notification.All names of people and organizations used in this document's examples are fictitious. Any resemblance to anyactual organization or person, living or dead, is purely coincidental and unintended.This product may make use of third party software for which specific terms and conditions may apply. When thatis the case, you can find more information in the file 3rd_party_software_terms_and_conditions.txt located in yourMilestone surveillance system installation folder.www.milestonesys.com Page 4 General description

XProtect Paxton Integration Plug-in User's GuideGeneral descriptionThe Plug-in enables a limited integration with Paxton Net2 Access Control.The administrative part plugs into the relevant Milestone software e.g. Milestone XProtect Corporate ManagementClient and the handling of Net2 Access Control Units is dealt with in the Milestone XProtect Smart Client - theMap functionality to be precise.The reader should have good knowledge of Paxton Net2 Access Control software.PrerequisitesPaxton Net2 Access Control 4.21 or 4.22 Standard Edition or Professional must be installed on a server.Paxton Net2 Access Control OEM Redistributable 4.21 or 4.22 on all clients.Milestone Video Surveillance with Event Server 2.1b. This means a choice betweenXProtect Enterprise 8c (full functionality)XProtect Professional 8b (without the MAP functionality)XProtect Express 1b (without the MAP functionality)Milestone XProtect Smart Client 6.0dSupport PlanThe next release of XProtect Corporate, 5.0 will be supported.Any member of the business suite, XProtect Enterprise 8c, Professional 8b and Express 1b is supported.Supported PlatformsNo known limitations other than the limitations set by the Prerequisites.www.milestonesys.com Page 5 General description

XProtect Paxton Integration Plug-in User's GuideInstallationThe plug-in comes with two installers. To install the plugin, execute these files.Double click on ‘RedistOEM.msi’ and follow instructions.Double click on ‘EventLinkForPaxtonInstaller_x86_en-US.msi, and the installation starts. Accept the EULA anduse the installer wizard’s defaults.www.milestonesys.com Page 6 Installation

XProtect Paxton Integration Plug-in User's GuideLicensingA trial period of 30 days will be granted automatically when the software runs for the first time. Use that month toupgrade your Milestone VMS Code (SLC) to include MIP-PaxtonIntegrationLicense . The status of yourlicense is presented in the overview of the Integration.Figure 1: License informationIf license check fails when you try to add resources an error message will be displayed in a dialog box stating thatthe trial has ended. The background plug-in, reacting to Map commands and Net2 events is not able to display anerror message on screen but will ignore request after end of the trial and log an appropriate error message in theXProtect Event Server log.www.milestonesys.com Page 7 Licensing

XProtect Paxton Integration Plug-in User's GuideConfigurationTo expose the configuration window of the plug-in, start the Management Client/Application and use SiteNavigation.Figure 2: The plug-in is found by expanding the MIP Plug-ins tree.Right click on Net2 Servers panel, choose Add New and fill out the information. Screen shots mix XProtectEnterprise Management Application and XProtect Corporate Management Client.Figure 3: Define a server‘Name defaults to ‘Paxton’ but may of course be changed. Change the ‘Server name or IP address’ if the serveris remote and enter the correct password for the OEM Client. If this is not correct the message ‘User name notfound’ is shown.www.milestonesys.com Page 8 Configuration

XProtect Paxton Integration Plug-in User's GuideNote: The OEM Client’s password is settable by double clicking hereFigure 4: Set OEM Client passwordWhen this is done, the connection is tested by hitting the Refresh button which after a short delay should bring upan overview of the configuration of the Net2 system.www.milestonesys.com Page 9 Configuration

XProtect Paxton Integration Plug-in User's GuideFigure 5: Test of an Enterprise connection.www.milestonesys.com Page 10 Configuration

XProtect Paxton Integration Plug-in User's GuideEvent MappingUsing motion detection normally ensures that the surveillance system records anything of interest. But it is alsopossible to have some special actions take place in the surveillance system in response to Paxton Net2 events.Click on the tab sheet ‘Event Mapping’ and make the connections.To add an event, first click on a Net2 event and see it highlight. More than one event is selected by clicking somemore while holding down Ctrl. Ranges can be selected by holding down the Shift key while clicking.Now drill down the Milestone event tree until the target event is reached.Figure 6: Event MapperAfter selecting one or more Net events and a Milestone event it is possible to add the relation to the event map.The button with a ‘>’ becomes enabled (unless the event is already in the map). If it is clicked, the button changesback to disabled and the button marked ‘

XProtect Paxton Integration Plug-in User's GuideThere are a lot of Net2 events (45, to be exact) and potentially many Milestone events so to give an overview,there is modeless dialogue ‘Show all’ where the mappings are shown in a tree view.Try to click on the ‘Show all’ button to see e.g.Figure 7: Event map, collapsedClick yet again on the *Show all’ button to expand the tree. Notice that this window will stay on top. This can beannoying so it disappears by a click on the ‘Hide all’ button. If you expand the tree and want to collapse it, hide itand show it again.In XProtect Corporate: Milestone recommend that mapping events are associated with rules where the devicesare taken from metadata. This is not checked i.e. a rule can be hardwired to use a specific camera.Here is a sample event and a corresponding rule.www.milestonesys.com Page 12 Configuration

XProtect Paxton Integration Plug-in User's GuideFigure 8: Trigger rulewww.milestonesys.com Page 13 Configuration

XProtect Paxton Integration Plug-in User's GuideFigure 9: Logging on in Corporate.www.milestonesys.com Page 14 Configuration

XProtect Paxton Integration Plug-in User's GuideProceed with mapping of Access Control Units to Milestone controlled cameras. A door icon should appear belowthe newly defined server. Right click it, choose Create New, and see thisFigure 10: Define a door to device mapping in EnterpriseNote: A server may be deleted but not while there are doors in its configuration. So remove the doors first andthen the server.Click Camera… to bring a tree view with the available Milestone controlled cameras. The cameras are mappedon-demand so expect a short delay the first time a node is expanded.Here is a sample camera treewww.milestonesys.com Page 15 Configuration

XProtect Paxton Integration Plug-in User's GuideFigure 11: Camera PickerThe Item Picker is in auto-select mode, so a single click will select a camera and close the dialog.Note: Microphones can also be associated but this is only supported by XProtect Corporate.Now there is a related camera and clicking on it will show two options:Figure 12: Options with a cameraClicking ‘Delete’ hopefully is self-explanatory but ‘Map events…’ will turn up a dialog similar to Figure 6: EventMapper.www.milestonesys.com Page 16 Configuration

XProtect Paxton Integration Plug-in User's GuideFigure 13: Event mapper, at door + device levelThe event mapping technique is very much the same as when the overall mapping was created. But now thecamera is known and the associated event could trigger PTZ preset or other device dependent actions.Click on ‘Show all’ to overview the entire event mapping. Click the button once more to expand the tree and seee.g.www.milestonesys.com Page 17 Configuration

XProtect Paxton Integration Plug-in User's GuideFigure 14: Event map, expandedWhen the doors are created, it is time to set up the access rights for the users. Enterprise and Corporate aredocumented separately.www.milestonesys.com Page 18 Configuration

XProtect Paxton Integration Plug-in User's GuideSecurity in XProtect EnterpriseGo to the Administrator’s left panel and expand Users and double-click on a User.Expand the tree below Paxton Integration.Figure 15: Authorizing the user to control the server in Enterprise.www.milestonesys.com Page 19 Configuration

XProtect Paxton Integration Plug-in User's GuideIf the users should be able to configure and use the server, make sure that the Net2 Server has Manage andRead checked. Now click on ‘Paxton’ and see that it too has Manage and read rights.Click on the icon name ‘Door’.Figure 16: Ensuring that the user can both open and close doors in Enterprise.www.milestonesys.com Page 20 Configuration

XProtect Paxton Integration Plug-in User's GuideSecurity in XProtect CorporateGo to the left panel in the Management Client and expand Security to see Roles. Select the MIP tab sheet.See e.g. thisFigure 17: Authorizing the user to control the server in CorporateExpand Net2 Server and observe that rights have trickled down to the server. Now expand down to Door and giveappropriate rightsFigure 18: Authorize door handling in Corporate.www.milestonesys.com Page 21 Configuration

XProtect Paxton Integration Plug-in User's GuideUseStart a Smart Client, go to Setup and drag the Map icon onto a view. Select a picture for the Map background.Figure 19: After dragging Map onto a view – Corporate style.In the Map view you will see a floating toolbarFigure 20: Map options.www.milestonesys.com Page 22 Use

XProtect Paxton Integration Plug-in User's GuideClick on the jigsaw puzzle icon to get the MIP settings.Figure 21: MIP optionsExpand Paxton Integration and drag the server icon onto the Map at the relevant position.Figure 22: Net2 Server on the map.Right click on the Paxton3 Server and choose e.g. Initiate lockdown. The functionality is to simply mimic theclicking of the Lockdown button in the Net2 UI.www.milestonesys.com Page 23 Use

XProtect Paxton Integration Plug-in User's GuideFigure 23: Server context menuThe server must be configured to allow lockdown or face the error ‘Security lockdown not configured’.Status Details gives an overview by counting number of open doors, tripped alarms etc.Figure 24: Status DetailsTo get doors on the map:www.milestonesys.com Page 24 Use

XProtect Paxton Integration Plug-in User's GuideFigure 25: Finally a door to open.Right click on the big door icon and select Open doorFigure 26: The door’s context menu.The door will automatically close with a delay that you can configure in the Paxton Net2 software. But you canalso close the door earlier from the context menu.www.milestonesys.com Page 25 Use

XProtect Paxton Integration Plug-in User's GuideAlarm DefinitionsMake the necessary alarm definitions. The list of Net2 events is an edited version of the events in Figure 6: EventMapper but prefixed with Net2 to make them distinguishable from the other triggering events.Figure 27: Alarm DefinitionsNote: If you are running XProtect Corporate, you do not need select the ‘Related cameras:’ when configuring thealarm. Since the plug-in software knows which door is involved, the related cameras will be those that you haverelated to that door and will therefore be correct across the door population.www.milestonesys.com Page 26 Use

XProtect Paxton Integration Plug-in User's GuideFigure 28: Alarm DefinitionWhen e.g. a tamper event is received and has a matching alarm definition you get the alarm indication around thedoor icon and a new alarm in the Alarm List. If you want, add an Alarm Preview to your view and get the signalfrom the corresponding cameras here.Figure 29: Smart Client Alarmswww.milestonesys.com Page 27 Use

XProtect Paxton Integration Plug-in User's GuideFigure 30: Door has been tampered.www.milestonesys.com Page 28 Use

XProtect Paxton Integration Plug-in User's GuideKnown Issues and LimitationsThe plug-in can only deal with one Paxton Net2 server. Most Net2 installations consist of one server sothis constraint is not as severe as it may sound.The XProtect Smart Client Map: The context menu for a Net2 Access Control Unit will not remove orgrey out lockdown actions if you are running the standard version of Net2 where lockdown is notpossible. Instead the action is silently ignored.Paxton released version of 4.22 of Net2 Access Control during the development of this software. Mosttesting is done with version 4.21.An open door is only observed by issuing Smart Client Map context menu command ‘Status Details’. Theicon doesn’t switch to depicting an open door.The server’s Silence Alarms menu in the Smart Client Map: all alarms are silenced even on doors thatare not configured by the plug-in. Work around: use Silence Alarm on the door icons instead.Smart Client Map functionality: There is a bug with the Net2 Server commands, Initiate Lockdown andEnd Lockdown, always reporting “Lockdown Configured” as false. Paxton have identified this and willadd the fix to V4.22 SR1.www.milestonesys.com Page 29 Known Issues and Limitations

XProtect Paxton Integration Plug-in User's GuideIndex—C—Copyright ................................................................................................................................................................. 5—D—Disclaimer ................................................................................................................................................................ 5—I—Installation ................................................................................................................................................................ 7—L—Licensing .................................................................................................................................................................. 9—S—Setup ..................................................................................................................................................................... 10—T—Target Audience ....................................................................................................................................................... 2Trademarks .............................................................................................................................................................. 5www.milestonesys.com Page 30 Index

Milestone Systems offices arelocated across the world. Fordetails about office addresses,phone and fax numbers, visitwww.milestonesys.com.