Corporate Social Responsibility Report - Ahold

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Star powerStop & Shop/Giant-Landover wasnamed an Energy Star Leader inOctober 2007 by the U.S.Environmental Protection Agency(EPA) in recognition of its superiorenergy performance. The companyoperates more than 575 storescovering more than three millionsquare meters. The Energy Starrecognition is awarded to companiesthat have achieved significant energysavings through portfolio-wide energyefficiency improvements. Stop &Shop/Giant-Landover was one of onlya few U.S. supermarket companiesto be named an Energy Star Leader.Energy-efficient attributes at thecompany include daylighting,T5 fluorescent lighting systems,automatic dimmers and occupancysensors, and refrigeration systemswith high-efficiency fan motors.Diesel consumption and CO 2 emissionsfrom transporting products between warehouses and storesDiesel consumption in millions of liters CO 2emissions 1 in thousands of tonnes2007 2006 2007 2006Stop & Shop/Giant-Landover 2 16 17 43 48Giant-Carlisle 3 14 14 43 40Albert Heijn 18 15 49 42Albert/Hypernova 6 6 17 17ICA 24 22 65 591Calculation based on IPCC conversion data.2Does not include any third-party diesel consumption.3Does include major third-party diesel consumption.Electricity consumption in warehouses and storesWarehousesStores (sales area)in kWh/sq.m 2007 2006 2007 2006Stop & Shop/Giant-Landover 372 519 821 868Giant-Carlisle 329 323 801 748Albert Heijn 145 154 463 480ICA Sweden 247 249 500 522ICA Norway 234 249 556 568Refrigerants installed in storesCFCs HFCs HCFCsin thousands of kilograms at year end 2007 2006 2007 2006 2007 2006Stop & Shop/Giant-Landover 4 5 448 416 383 409Giant-Carlisle 0 0 135 124 77 82Albert Heijn 0 0 157 142 24 2832Ahold CSR Report 2007
“Good” energyIn April 2007, Stop & Shopannounced it would purchaseSterling Planet Green-e certifiedrenewable energy certificates tomatch 100% of its electricity useat a new store in Kennebunk,Maine. Sterling Planet will annuallysupply 2,700 megawatt hoursof renewable energy for the store.With this purchase, Stop & Shopwill avoid nearly two kilotons ofCO 2 pollution in the next year.All of ICA Sweden’s warehousesuse only Good EnvironmentalChoice-labeled electricity.This has helped to reduce CO 2emissions from energy productionby approximately five kilotons, orabout 8% of emissions from ICA’sdistribution transport action.“ We at ICA are working extensivelyto reduce the impact of ouroperations on the environment –from our products, warehouses,transports and stores. Throughprograms aimed at long-termprevention, ICA is contributingto sustainable development.”Kenneth Bengtsson, President and CEO, ICA ABTracking energy and refrigerant useSaving energy is accomplished through tracking andbenchmarking energy consumption and refrigerants used,investing in energy-efficient equipment, developing innovativesolutions with vendors, exchanging best practices amongoperating companies, and training staff in energy-savingpractices. Any reduction in energy use represents an economicas well as environmental opportunity.Stop & Shop/Giant-Landover have implemented with energysavinginnovations in dozens of stores successful elements tolarger groups of stores. We’ve installed closed doors on dairycoolers, lighting reduction during off-hours, reflective white roofmembranes to reduce heat absorption and use less airconditioningin the summer, and reflective shields on lightingin parking lots to reduce light pollution. The company hasintroduced skylights to help illuminate the sales floor, andspecial dimming systems that dim conventional lighting,depending on the amount of daylight harvested. Barriers toenergy-saving features include cost, customer resistance(on issues such as open versus closed coolers) and impacton food quality.ICA uses the CoolICA system in around 340 of its Norwegianstores to monitor energy consumption and temperaturesin all refrigerated display cases and freezers. CoolICA hasreduced energy use and service costs and achieved betterfood quality through more accurate monitoring oftemperatures. ICA warehouses in Sweden are also takingenergy-conservation measures such as reusing waste energyfrom cooling systems and sending this energy back into thelocal public heating network.Ahold CSR Report 2007 33
Page 1 and 2: Corporate SocialResponsibility Repo
Page 3: Our business impacts the lives of m
Page 6 and 7: We are committed to offering inspir
Page 8 and 9: CSR Coordinating CommitteeSaskia Aa
Page 10 and 11: Healthy livingInspiring healthy liv
Page 12 and 13: Healthy livingOur approachWe want t
Page 14 and 15: Spreading the word thatmore matters
Page 16 and 17: Give me five!Albert and Hypernova a
Page 18 and 19: Sustainable tradeShared ambitionsWe
Page 20 and 21: Sustainable tradeOur approachWe coo
Page 22 and 23: Making coffee okayThe Ahold Coffee
Page 24 and 25: Banding together forresponsible coc
Page 26 and 27: Building communities far awayAlbert
Page 28 and 29: Partners in educatingconsumersThe W
Page 30 and 31: Climate actionLess is moreWherever
Page 32 and 33: Climate actionOur approachWe rely o
Page 36 and 37: Partners in powerIn August 2007, St
Page 38 and 39: Albert/Hypernova recognizedfor envi
Page 40 and 41: Throw-away educationICA is working
Page 42 and 43: Community engagementBeyond givingWe
Page 44 and 45: Community engagementOur approachCom
Page 46 and 47: A place to call homeAlbert stores i
Page 48 and 49: Combatting childhoodcancerStop & Sh
Page 50 and 51: Our peopleOur approachAs one of the
Page 52 and 53: Measuring satisfactionAlbert Heijn
Page 54 and 55: What we shareAhold’s annual Gerri
Page 56 and 57: How we do businessAhold manages bus
Page 58 and 59: Global Reporting Initiative (GRI) c
Page 60 and 61: GlossaryASBDAhold Sustainable Busin
Page 62 and 63: Visit us onlineFor more information
Page 64: Cert no. SGS-COC-2531Ahold Corporat

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