Corporate Social Responsibility Report - Ahold

EconomicEconomic PerformanceEC1 Economic value generated and distributed,including revenues, operating costs, employeecompensation, donations and other communityinvestments, retained earnings, and paymentsto capital providers and governments.Market PresenceEC6 Policy, practices, and proportion of spendingon locally-based suppliers at significant locationsof operation.Indirect Economic ImpactsEC8 Development and impact of infrastructureinvestments and services provided primarily forpublic benefit through commercial, in-kind,or pro bono engagement.CSR: Communityengagement,Financial highlights,AR: FinancialstatementsCSR: SustainabletradeCSR: SustainabletradeEnvironmentalEnergyEN3 Direct energy consumption by primary energy CSR: Climate actionsource.EN4 Indirect energy consumption by primary source. CSR: Climate actionEN6 Initiatives to provide energy-efficient or renewableenergy based products and services, and reductionsin energy requirements as a result of theseinitiatives.CSR: Climate actionWaterEN8 Total water withdrawal by source. CSR: Climate actionEmissions, Effluents, and WasteEN16 Total direct and indirect greenhouse gas emissions CSR: Climate actionby weight.EN18 Initiatives to reduce greenhouse gas emissions and CSR: Climate actionreductions achieved.EN22 Total weight of waste by type and disposal method. CSR: Climate actionTransportEN29 Significant environmental impacts of transportingproducts and other goods and materials used forthe organization’s operations, and transportingmembers of the workforce.CSR: Climate actionSocial Performance: Human RightsFreedom of Association and Collective BargainingHR5 Operations identified in which the right to exercisefreedom of association and collective bargainingmay be at significant risk, and actions taken tosupport these rights.Child LaborHR6 Operations identified as having significant riskfor incidents of child labor, and measures takento contribute to the elimination of child labor.Forced and Compulsory LaborHR7 Operations identified as having significant riskfor incidents of forced or compulsory labor, andmeasures to contribute to the elimination of forcedor compulsory labor.Public PolicySO5 Public policy positions and participation in publicpolicy development and lobbying.Social Performance: Product ResponsibilityCustomer Health and SafetyPR1 Life cycle stages in which health and safetyimpacts of products and services are assessedfor improvement, and percentage of significantproducts and services categories subject tosuch procedures.Products and Service LabelingPR3 Type of product and service information requiredby procedures, and percentage of significantproducts and services subject to such informationrequirements.Other: Non-GRI Ahold specific informationAssortmentCorporate brand natural and organic productsCSR: SustainabletradeCSR: SustainabletradeCSR: SustainabletradeCSR: About ourCSR reportCSR: SustainabletradeCSR: SustainabletradeCSR: Healthy livingSocial Performance: Labor Practices & Decent WorkEmploymentLA1Total workforce by employment type, employmentcontract, and region.Diversity and Equal OpportunityLA13Composition of governance bodies and breakdownof employees per category according to gender,age group, minority group membership, and otherindicators of diversity.CSR: Our peopleAR: Board andmanagement,Supervisory BoardreportAhold CSR Report 2007 57