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A-Day-in-the-Life-of-an-Immigrant-Entrepreneur-Story-Book

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32The Job…At <strong>the</strong> job site, <strong>the</strong> first th<strong>in</strong>g we do is carry <strong>the</strong>equipment <strong>an</strong>d supplies <strong>in</strong> <strong>an</strong>d <strong>the</strong>n assign floors orrooms if necessary. For <strong>the</strong> next three to four hours our<strong>in</strong>teraction is m<strong>in</strong>imal, as everyone is busy, except <strong>of</strong>course, for <strong>the</strong> occasional approval or disapproval <strong>of</strong> asong choice. We like to play music as we work. Someth<strong>in</strong>gabout music, <strong>the</strong> right tempo <strong>an</strong>d energy gives us drive<strong>an</strong>d keeps our spirits up as we work. When we are donecle<strong>an</strong><strong>in</strong>g, we do a f<strong>in</strong>al walk-through <strong>an</strong>d make sureeveryth<strong>in</strong>g is sparkl<strong>in</strong>g <strong>an</strong>d that we haven’t left <strong>an</strong>yth<strong>in</strong>gout <strong>of</strong> place.After <strong>the</strong> Job…We head home, ch<strong>an</strong>ge out <strong>of</strong> our uniform <strong>in</strong>to bus<strong>in</strong>esscasual attire, <strong>an</strong>d visit a potential client at <strong>the</strong>ir sitefor a prescheduled walk-through to establish a quote.A walk-through is usually our first <strong>in</strong>-person contactwith <strong>the</strong> client, <strong>an</strong>d as such we aspire to make <strong>the</strong>best first impression. The walk-through lasts about 15to 30 m<strong>in</strong>utes. One th<strong>in</strong>g we hope our client c<strong>an</strong> takeaway from meet<strong>in</strong>g us is our au<strong>the</strong>nticity, which is seenthrough our personalities <strong>an</strong>d references. Dur<strong>in</strong>g <strong>the</strong>walk-through we take <strong>the</strong> opportunity to learn about <strong>the</strong>client’s needs <strong>an</strong>d tailor <strong>the</strong> quote to suit <strong>the</strong>ir budget<strong>an</strong>d expectations.Small Bus<strong>in</strong>ess Support…In order to support small bus<strong>in</strong>esses we make aconscious effort to hold our after-walk-through meet<strong>in</strong>gat a startup or small bus<strong>in</strong>ess c<strong>of</strong>fee shop or restaur<strong>an</strong>t.We <strong>the</strong>n draft a formal cle<strong>an</strong><strong>in</strong>g proposal that is sent to<strong>the</strong> client.Happy hour…In <strong>the</strong> even<strong>in</strong>gs we ei<strong>the</strong>r meet up with a mentor orattend a network<strong>in</strong>g event. We have learned that ourbus<strong>in</strong>ess is very personal <strong>an</strong>d word <strong>of</strong> mouth is <strong>the</strong> ma<strong>in</strong>avenue for atta<strong>in</strong><strong>in</strong>g new bus<strong>in</strong>ess. We try to attend m<strong>an</strong>yevents, meet o<strong>the</strong>r bus<strong>in</strong>ess owners <strong>in</strong> our field, <strong>an</strong>d havememberships <strong>in</strong> different network<strong>in</strong>g groups.We have noticed that our accents act as a perfecticebreaker, <strong>an</strong>d this gives those we <strong>in</strong>teract with <strong>an</strong>opportunity to get to know us better. “Do I hear <strong>an</strong>accent?” or “Where are you from orig<strong>in</strong>ally?” or “WhyPittsburgh?” are common questions posed to us. Wewelcome <strong>the</strong>se questions, as <strong>the</strong>y give us a ch<strong>an</strong>ce to tellour story, <strong>an</strong>d this helps build a better rapport between<strong>the</strong> client <strong>an</strong>d us.We take pride <strong>in</strong> our work because we are build<strong>in</strong>g whatwe like to call “our empire,” <strong>an</strong>d our mission is to provideexcellent products <strong>an</strong>d services while <strong>in</strong>spir<strong>in</strong>g o<strong>the</strong>rs.We w<strong>an</strong>t to live our lives by example, <strong>an</strong>d that’s why wework side-by-side with our employees <strong>an</strong>d are open tosuggestions <strong>the</strong>y may have to improve our services.We attribute our hard work <strong>an</strong>d desire to deliver <strong>the</strong>best <strong>in</strong> what we do to our upbr<strong>in</strong>g<strong>in</strong>g. Our parents,through example, <strong>in</strong>stilled <strong>in</strong> us diligence, honesty,<strong>an</strong>d accountability, which have proved <strong>in</strong>valuable whilerunn<strong>in</strong>g a bus<strong>in</strong>ess.A DAY IN THE LIFE OF AN IMMIGRANT ENTREPRENEUR

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