Face Negotiation Theory

Styles of Conflict Management• Five Basic Styles:• Avoiding (AV) – staying away from disagreements• Obliging (OB) – satisfying the needs of others• Compromising (CO) – using give-and-take to achieve amiddle of the road resolution• Dominating (DO) – using influence or authority tomake decisions• Integrating (IN) – collaborating with others to findsolutions.• These vary culturally but also depend on immediateface needs and concerns.