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Commercial Gas BCL275-400 (Series 104) - American Water Heaters

Commercial Gas BCL275-400 (Series 104) - American Water Heaters

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TroubleshootingCOMPLAINTCAUSEUSER*<strong>Water</strong> not hot enough Thermostat set too low. Set thermostat dial to a highertemperatureUpper and/or lower temperature Call qualified service agencyprobe out of calibration.*Insufficient hot water*See WATER TEMPERATURECONTROL WARNING (on page12).Thermostat set too low.Upper and/or lower temperatureprobe out of calibration.Main manual gas shutoff valvepartially closed.Heater too small for demand.Set thermostat dial to a highertemperatureCall qualified service agencyOpen main manual gas shutoffvalve to fullest extent.Space usage to give heater timeto restore water temperature.REMEDYQualified Service AgencyCheck continuity and resistance (Ohms)of upper and lower temperature probes.Replace probes if out of specification.Check continuity and resistance (Ohms)of upper and lower temperature probes.Replace probes if out of specification.Heater recovery is slower. Call qualified service agency Check gas input. If incorrect, checkfor inlet air blockage and/or flue gasexhaust blockage.<strong>Water</strong> temperature too hot. Thermostat set too high. Set thermostat to a lower setting.Rumbling.Sediment accumulation onbottom of tank.Ticking or metallic sounds. Expansion and contraction -normal.Pounding or water hammer. Air chambers in piping havebecome waterlogged. Thermalexpansion tank damaged,improperly charged, orimproperly sized.Drain a quantity of water throughdrain valve. If rumbling persists,call a qualified service agency.Drain piping system and refill.Heater must be off while thisis being done. Check thermalexpansion tank charge pressurewhen the water system pressureis zero.<strong>Water</strong> leaks. Drain valve not closed tightly. If drain valve cannot be closedtightly, replace.If leakage source cannot becorrected or identified, callqualified service agency.Shut off gas supply to heaterand close cold water inlet valveto heater.<strong>Gas</strong> odors. Possible gas leaks. Shut off gas supply to heaterand call gas company at onceDelime heater.Follow the manufacturer's instructionsfor proper charging of the thermalexpansion tank.Repair or in case of suspected tankleakage, be certain to confirm beforereplacing heater.33

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