ShoreTel IP 110 Quick Reference - TelData Communications, Inc.
ShoreTel IP 110 Quick Reference - TelData Communications, Inc.
ShoreTel IP 110 Quick Reference - TelData Communications, Inc.
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<strong>ShoreTel</strong> <strong>110</strong> <strong>IP</strong> Phone <strong>Quick</strong> <strong>Reference</strong><br />
PHONE OPERATION<br />
Placing Calls<br />
Place a Call lift handset + access code + number<br />
Conference<br />
Make a Conference Call while in a call +<br />
Use the Intercom lift handset + Intercom<br />
Redial Last Number lift handset +<br />
Redial<br />
+ ext. +<br />
+ ext.<br />
Dial Paging Extension number provided by administrator<br />
Answering Calls lift handset<br />
Answer Call Waiting<br />
Pick Up Another Call lift handset +<br />
Pick Up the Night Bell lift handset +<br />
Interacting with Calls<br />
Adjust the Volume Volume<br />
Mute a Call<br />
Place a Call On or Off Hold<br />
Mute<br />
Mute<br />
Hold<br />
Speaker Hold<br />
Transfer a Call Transfer<br />
Park a Call<br />
Hold<br />
Headset<br />
Unpark a Call lift handset +<br />
Silent Monitor lift handset +<br />
Barge In lift handset +<br />
Whisper Page lift handset +<br />
Change Call Handling Mode lift handset +<br />
Change Extension Assignment lift handset+<br />
Unassign Your Ext. and Go Home lift handset+<br />
Toggle the Hunt Group Status lift handset +<br />
1 2 3<br />
4 5 6<br />
1 2 3<br />
7 8 9<br />
4<br />
1* 7<br />
4<br />
7* 5<br />
21<br />
0<br />
8<br />
54<br />
10 87<br />
6<br />
32#<br />
+ ext. 3<br />
1 9 2 3<br />
65<br />
6<br />
42# 53<br />
6<br />
98<br />
9<br />
*<br />
4<br />
0*<br />
7<br />
75 # 0<br />
8 *<br />
86<br />
#<br />
09<br />
9<br />
#<br />
0 #<br />
1 2 3<br />
*<br />
Voice Mail<br />
Options<br />
Directory<br />
Redial<br />
4 5 6<br />
1 3<br />
2<br />
+ ext. 7 + 8 hang 9 up<br />
+ * 10 4 5 6<br />
1 2#<br />
2<br />
3 3<br />
+ ext.<br />
Transfer<br />
Conference<br />
Intercom<br />
Hold<br />
Conference<br />
7 8 9<br />
4 4 5 5<br />
6 1 6<br />
2 3<br />
1 112 0 223<br />
# * + 33ext.<br />
7 7 8 8<br />
9 4 9<br />
5 6<br />
4 445 556<br />
66<br />
1 0 120 0 # 723 #<br />
3<br />
* *<br />
+ 8 ext. 9<br />
1 7 27<br />
78 38<br />
89<br />
99<br />
1 4 245<br />
356<br />
0 * 6 #<br />
4 510<br />
6 * 02<br />
0#<br />
1 # *<br />
+ # ext. 3 2 3<br />
4 7 578<br />
689<br />
9<br />
7 84<br />
95<br />
4 6 5 6 1 2 3<br />
1 12 23<br />
7 10 2 * 38<br />
90#<br />
3#<br />
0*<br />
+ 1 ext. 2 3<br />
7 # 8 9<br />
*<br />
7 8 9 4 5 6<br />
4 45 5 04<br />
# 5 6<br />
* 6Voice<br />
6Mail<br />
4 5 6 1 2 3<br />
0 # * + pswd 1 0+<br />
#<br />
7 8*<br />
2 3 + 17 28<br />
39<br />
7 78 89<br />
9 7 9<br />
8 9 4 5 6<br />
4 5 6 41 50<br />
6#<br />
0 # *<br />
* 2 3<br />
0 0#<br />
1 # 2 3<br />
* * +ext+pswd+ 0 # 1 * + 27<br />
38<br />
1 9<br />
7 8 9 74 85<br />
96<br />
Voice 4 Mail 1 5 2 6 3 4 5 0 #<br />
0 # * 6 4<br />
+ pswd 0+<br />
# 1 * + 27<br />
138 2 9<br />
7 4 8 5 9 6 7 8 9 7<br />
4 5 4 0 # * 6 5<br />
710 82#<br />
* + 93hunt<br />
group 0 # * ext.<br />
7 *<br />
8 79 8<br />
4 05<br />
# *<br />
6<br />
0 # 0<br />
7 8 9 * *<br />
2<br />
5<br />
3<br />
8<br />
6<br />
0<br />
9<br />
#<br />
3<br />
6<br />
9<br />
#<br />
0 #<br />
*<br />
1 2 3<br />
4 5 6 Voice Mail Transfer<br />
1 2 3<br />
Troubleshooting<br />
Mute<br />
7 8 9 Options Conference<br />
Mute<br />
4 5 6 Voice Mail Transfer<br />
View Phone Information<br />
+ I-N-F-O 0 * + #<br />
Mute<br />
Directory Intercom<br />
7 8 9 Options Conference<br />
Speaker Headset<br />
Mute<br />
1 2 3<br />
Redial Hold<br />
Reboot Your Phone<br />
+ R-E-S-E-T 0+<br />
# *<br />
Directory Intercom<br />
4 5<br />
Speaker Headset<br />
6<br />
1 12 23<br />
3<br />
1 2 3<br />
VOICE MAIL<br />
Redial Hold<br />
7 8 9<br />
4 45 56<br />
6<br />
4 5<br />
Voice Mail 6<br />
Logging Into Main Menu lift handset + + pswd 0 * + #<br />
7 78 89<br />
9<br />
7 8 9<br />
Logging In from Another Extension 0 0#<br />
* * # + ext. + pswd 0 * + #<br />
<strong>110</strong> <strong>IP</strong> Phone with Third-Party Headset<br />
<strong>ShoreTel</strong>, <strong>Inc</strong>., 960 Stewart Drive Sunnyvale, California 94085 USA Phone: +1.408.331.3300 +1.800.425.9385 Fax: +1.408.331.3333 www.shoretel.com<br />
PN 800-1035-01<br />
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To use a headset:<br />
Connect a supported headset into the handset jack. Contact your system administrator for details.<br />
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<strong>ShoreTel</strong> <strong>110</strong> <strong>IP</strong> Phone <strong>Quick</strong> <strong>Reference</strong><br />
Speaker<br />
Provides audible alert for<br />
incoming calls and also<br />
provides audio for receiving<br />
inbound intercom calls.<br />
NOTE: The <strong>IP</strong><strong>110</strong> is not a speakerphone,<br />
there is no external<br />
microphone.<br />
Handset with<br />
Finger Rest<br />
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Audio Control Keys<br />
Mute key illuminates when active.<br />
Volume button controls handset,<br />
speaker, and ring volume.<br />
LCD Display<br />
1 x 16 characters<br />
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Dial Pad<br />
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Indicator LED<br />
Flashing light alerts the<br />
user to incoming calls and<br />
unheard voice messages.<br />
Function Keys<br />
Perform core telephony<br />
functions (Transfer,<br />
Conference, Intercom,<br />
Redial, Voice Mail, Hold)<br />
Function Keys Overlay<br />
Vinyl overlay imprinted with<br />
international symbols.<br />
<strong>ShoreTel</strong>, <strong>Inc</strong>., 960 Stewart Drive Sunnyvale, California 94085 USA Phone: +1.408.331.3300 +1.800.425.9385 Fax: +1.408.331.3333 www.shoretel.com<br />
PN 800-1035-01<br />
<strong>110</strong> <strong>IP</strong> Phone Interface<br />
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