BUDGET DETAIL Section 3 - Forsyth County Government

Budget SummaryP&CD - AdministrationP&CD - ADMINISTRATION 100.1630Department Description and MissionOur mission as the Building Permit Division is to provide excellent customer service to our current and future citizens who makeour County their home and workplace. We are committed to treat our customers with courtesy and professionalism, beingresourceful, and providing accurate information.Goals and ObjectivesGoal #1: Enhance customer service and efficiency.- Continuing scanning of building permits for accessibility to better assist customers. 1/2 year of 2007, 2008, & 2010 arecompleted and 2009 are 95% complete. 2011 building permits are being continued to be scanned on a daily basis.- Continuing to simplify building permit packets to be more user friendly and to fit a more specific criteria.Goal #2: Making availability for customers to submit building permit applications electronically for review and processing.- Reduction of wait time for customer/ shorter review processes.- Make application processes less cumbersome by adding sample site plans for requirements when plats are required.Goal #3: Access of monthly and year-to-date building permit reports and totals on County Web site.- Accessible by other counties, entities, & customers.- Reduction of phone calls, faxes, & emails.2013 ADOPTED BUDGETEXPENDITURES0%14%Salaries and BenefitsCapital ExpendituresOther Charges and Uses21%0%65%Operating ExpendituresInternal Service Charges2011 20122013ACTUAL ADOPTEDADOPTEDBUDGETBUDGETREVENUES $ 4,788 $ 10,500 $ 6,500EXPENDITURESSalaries and Benefits 517,942 587,000 619,000Operating Expenditures 108,425 118,100 132,600Internal Service Charges 476,600 475,800 205,000TOTAL $ 1,102,967$ 1,180,900 $ 956,600FORSYTHCOUNTY Annual Operating and Capital BudgetFiscal Year 2013169