2011 Nursing Annual Report - FINAL.pub - South Shore Hospital

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2011 Annual Nursing ReportTABLE OF CONTENTSA Message from Our Chief Nursing Officer 32011 Magnet Model 4Global Issues in Nursing & Healthcare 5Structural Empowerment 6‐7Exemplary Professional Practice 8‐31New Knowledge 32‐39Innovations 40‐43Improvements 44‐61Transformational Leadership 62‐69Empirical Outcomes 70‐74Empirical Outcomes, Innovation, New Knowledge and ImprovementsYÜÉÅ g{xÉÜç àÉ cÜtvà|vx2
A Message from Our Chief Nursing OfficerDear Colleagues,Last year, using the framework of the organization's strategic plan and the Institute of Medicine’s 2010 report onThe Future of Nursing to focus their efforts, over 1,200 registered nurses worked tirelessly to help make SouthShore Hospital the best place to work and to receive care in the region. The empirical results are impressive, withsubstantial and sustained gains in clinical outcomes. Additionally, we were challenged to reduce silos betweencare providers and we set to work cooperatively across the continuum of care to return the patient/family to thecenter of the care processes.As research continues to demonstrate that a more educationally prepared nursing workforce is associated withbetter patient outcomes, the nursing profession has been challenged to achieve higher levels of educationthrough a system that promotes seamless academic progression. Initially we established an academic practicepartnership with Simmons College to increase the proportion of our nurses prepared at the bachelor’s level. Thepartnership quickly evolved to create opportunities for students and faculty of the college to conduct research atthe hospital. As our nurses became more proficient in research, their expertise contributed to our journey towardsMagnet re‐designation. This academic partnership was expanded in 2008 to include an interdisciplinary master’sin healthcare administration with the express purpose of promoting transformational leadership excellence. Thepartnership continues to evolve and has been instrumental in building internal leadership capacity from the bedsideto the boardroom. It has also assisted with the adoption of evidence based care pathways that improve outcomessuch as fewer hospital acquired infections, falls, pressure ulcers and improved wound healing rates. In2011, a third BSN cohort began classes on‐site at SSH and an inaugural MSN cohort began classes in early 2012.In 2011, we learned how to listen to each other, our patients, and their families better, and we began our Leanjourney. Colleagues also continued to build upon the foundational aspect of a professional nursing practice environmentby attending hundreds of educational classes and acquiring new skills and certifications. 2011 was also anoteworthy year in that key and innovative new delivery models were designed and tested, which will be essentialto our organization's success under the new reimbursement models. Despite these impressive gains, much workremains to be done. However, I am energized by the fact that the same multi‐disciplinary team — advised by ourwonderful patient and family advocates that accomplished this past year's success — will be tackling these newchallenges. It is a truism that past actions are often the best predictor of future behavior. Inthat case, we are in excellent shape. Onward!With deep respect and appreciation,Timothy Quigley, RN, MBA, NEA‐BC, Vice President of Nursing/CNO, South Shore Hospital3
Page 1: 2011 Annual Nursing ReportEmpirical
Page 5 and 6: Global Issues in Nursing & Healthca
Page 7 and 8: Structural EmpowermentSouth Shore H
Page 9 and 10: Exemplary Professional PracticeNurs
Page 11 and 12: Exemplary Professional PracticePict
Page 13 and 14: Exemplary Professional Practice2011
Page 17 and 18: Exemplary Professional PracticeSusa
Page 19 and 20: Exemplary Professional PracticeJuli
Page 21 and 22: Exemplary Professional PracticeThe
Page 23 and 24: Exemplary Professional Practice —
Page 33 and 34: New KnowledgePictured above, from l
Page 35 and 36: New KnowledgeThe following nurses g
Page 37 and 38: New KnowledgePictured Above: Pam De
Page 39 and 40: New KnowledgeHelen Bartoloni, RN, C
Page 41 and 42: InnovationsTransforming Care for So
Page 43 and 44: InnovationsHome Care Division Parti
Page 45 and 46: ImprovementsPediatric Emergency Dep
Page 47 and 48: ImprovementsCritical Care Staff Use
Page 49 and 50: ImprovementsMEDITECH 5.6 UpgradeThe
Page 51 and 52: ImprovementsPictured above: Fran Lo
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ImprovementsMaternity Streamlines W
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ImprovementsEvidence Based IV Pract
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ImprovementsNew Pediatric Intraveno
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ImprovementsParent Child Division A
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ImprovementsPictured above: Nursing
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Transformational LeadershipThe Art
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Transformational LeadershipProfessi
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Transformational LeadershipCareer D
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Transformational LeadershipPictured
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Empirical OutcomesCAUTIs per 1,000
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Empirical OutcomesTotal # of Report
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Our Nurses Make a Difference Every
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