2011 Nursing Annual Report - FINAL.pub - South Shore Hospital

ImprovementsNew Pediatric Intravenous PumpsThe Pediatric Department identified a need to havespecial Intravenous Pumps for our pediatric patientswhich would provide an extra level of safety.The existing SMART pumps which were in use didnot provide the level of control necessary for thepediatric patient. After a multidisciplinary review,Carefusion Alaris pumps were purchased at a totalcost of $250,000. A team from Nursing, Pharmacy,Information Systems and leadership was establishedfor selection, programming and implementation,in both the Inpatient Pediatric Unit and thePediatric Emergency Department. The pumpshave been in use since August and have addressedthe concerns around pediatric intravenous medicationadministration. Feedback from front‐line colleaguesand users has been uniformly positive.Pediatric Hourly Rounding ImprovesLikelihood to Recommend ScoresOur inpatient Pediatrics Department has improvedpatient satisfaction through a collaborative approachwith physicians and staff. In June, the pediatricunit implemented hourly rounding, which hasbeen tailored to the specific needs of the pediatricpatient. Staff reviewed patient satisfaction questionsto determine what specifically could be addressedduring hourly rounding. Colleagues implementedhourly rounding using the acronym“PEDIO” to direct their rounding assessments andinterventions on P – Pain, E – Education, D – Dietaryneeds, I – IV assessment, and O – OtherPictured above: Kathy Burke, RN, Pediatrics, is allsmiles while she updates patient information on arolling computer.(including caring moments). In addition, nurses andphysicians round together each morning and afternoon,which has improved satisfaction related tophysicians and patient’s inclusion in plan of care.Since implementing changes, the overall“Likelihood to Recommend” scores have improvedfrom the 32 nd percentile in the second quarter tothe 93 rd percentile in the third quarter of 2011.57