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J11 Part A Medicare Secondary Payer (MSP ... - Palmetto GBA

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The <strong>Medicare</strong> <strong>Secondary</strong><strong>Payer</strong> (<strong>MSP</strong>) ProgramWebinarPresented by <strong>Palmetto</strong> <strong>GBA</strong>1DisclaimerThis presentation was current at the time it was published or uploaded onto the<strong>Palmetto</strong> <strong>GBA</strong> Web site. <strong>Medicare</strong> policy changes frequently so links to the sourcedocuments have been provided within the document for your reference.This presentation was prepared as a tool to assist providers and is not intended to grantrights or impose obligations. Although every reasonable effort has been made to assurethe accuracy of the information within these pages, the ultimate responsibility for thecorrect submission of claims and response to any remittance advice lies with theprovider of services.The Centers for <strong>Medicare</strong> & Medicaid Services (CMS) employees, agents, and staffmake no representation, warranty, or guarantee that this compilation of <strong>Medicare</strong>information is error-free and will bear no responsibility or liability for the results orconsequences of the use of this guide.This publication is a general summary that explains certain aspects of the <strong>Medicare</strong>Program, but is not a legal document. The official <strong>Medicare</strong> Program provisions arecontained in the relevant laws, regulations, and rulings.March 20112History of the <strong>Medicare</strong>Program <strong>Medicare</strong> law was enacted in 1965. Under the original law, <strong>Medicare</strong> was theprimary payer for all services except thosecovered by Workers’ Compensation (WC). In 1980, Congress enacted the first series of<strong>Medicare</strong> <strong>Secondary</strong> <strong>Payer</strong> (<strong>MSP</strong>) provisions.March 201131


Government ProgramsGovernment programs, such as researchgrants, have the primary responsibility forservices directly related to the particularfederal program.March 201110Department of VeteransAffairs (VA)Veterans who have benefits available underthe VA have the option of choosing <strong>Medicare</strong>or the VA as the primary payerNo payment may be made under <strong>Medicare</strong> forservices authorized by the VAMarch 201111Department of VeteransAffairs (VA)March 2011VA agrees to pay a provider for a specific service• Usually based on a service-connected condition• Provider bills the VA first• If the VA does not pay 100% of the charges, <strong>Medicare</strong>can be billed secondary• If the VA denies the services, the provider should submitthe claim to <strong>Medicare</strong> primary• No conditional payment claim is neededIf the beneficiary chooses <strong>Medicare</strong> as primary, noclaim can be submitted to the VA124


Worker’s Compensation(WC)<strong>Medicare</strong> beneficiaries who work and areinjured on the job are eligible for WC benefitsunder federal law.<strong>Medicare</strong> is secondary to WC benefits whenservices rendered are related to the injury,illness, or disease sustained on the job.March 201113No-Fault or LiabilityInsuranceNo-fault/liability insurance is designed forindividuals who have had a non-work relatedaccident.<strong>Medicare</strong> is secondary in cases where thebeneficiary receives <strong>Medicare</strong> coveredservices as a result of the accident.March 201114No-FaultNo-fault insurance pays for medical expenses relatedto an injury resulting from an accident, regardless ofwho is at fault.Types of no-fault insurance include:• Automobile Insurance (Auto Medical or Med-Pay) Pays for all or part of the medical expenses for injuries sustainedin the use of, or occupancy of, an automobile regardless of whowas at fault• Homeowners’ Insurance• Commercial Insurance PlansMarch 2011155


LiabilityAny source which provides payment based on legalliability for injuries, illnesses or damages toproperty.Liability includes, but is not limited to:• Auto Liability• Uninsured/ Underinsured Motorist• Homeowner’s Liability• Product Liability• Malpractice Insurance• Wrongful DeathMarch 201116DisabilityMarch 2011<strong>Medicare</strong> is secondary if an individual meetsall of the following criteria:• Entitled to <strong>Medicare</strong> on the basis of a disability (otherthan End Stage Renal Disease).• Has Large Group Health Plan (LGHP) coverage eitherthrough his/her active employment or that of a familymember.• The LGHP is offered by an employer of 100 or moreemployees.The disability provision is designed for individualswho are under age 65 and entitled to <strong>Medicare</strong>.17Working Aged<strong>Medicare</strong> is secondary if an individual meetsall of the following criteria:• Age 65 or older and entitled to <strong>Medicare</strong><strong>Part</strong> A• Employed or has a spouse that is activelyemployed and is covered by an EmployerGroup Health Plan (EGHP) EGHP is offered by an employer of 20 ormore employeesMarch 2011186


End-Stage Renal Disease(ESRD)The ESRD provision is designed for individuals of any agewho are entitled to <strong>Medicare</strong> because of kidney failure andwho:• Receive dialysis on a regular basis, OR• Receive a kidney transplant.<strong>Medicare</strong> entitlement for ESRD begins with the month abeneficiary:• Completes a 3 month waiting period after beginning dialysis, OR• Is admitted as a hospital inpatient for procedures in preparation for orin anticipation of a kidney transplant (if transplant takes place withinthe following 2 months), OR• Enrolls in a self-dialysis training program.March 201119End-Stage Renal Disease(ESRD)<strong>Medicare</strong> is the secondary payer if anindividual meets all of the following criteria:• Within a 30-month coordination period, theindividual was entitled to <strong>Medicare</strong> based onESRD on or after March 1, 1996.• Covered under an EGHP regardless of thenumber of employees, and through theemployment of the individual (full-time, parttime,or retired) or any family member.March 201120End-Stage Renal Disease(ESRD)30-Month Coordination Period• Effective March 1, 1996• During the coordination period, <strong>Medicare</strong> is secondary (tothe GHP) for a period of 30 months after the beneficiary’s<strong>Medicare</strong> entitlement begins.• Coordination period begins with the earlier of: The first month of eligibility for <strong>Medicare</strong> <strong>Part</strong> A, or The first month of entitlement• For beneficiaries that didn’t apply for entitlement, the dateentitlement would have begun if a timely application had been filed• <strong>MSP</strong> provision applies to all <strong>Medicare</strong> covered items andservices, not just the treatment of ESRD.March 2011217


End-Stage Renal Disease(ESRD)Example:• Beneficiary diagnosed with ESRD and begins dialysis on1/1/2009 <strong>Medicare</strong> entitlement begins 4/1/2009(Remember: Entitlement begins once a 3 month waiting period afterbeginning dialysis is completed) <strong>Medicare</strong> is secondary beginning 4/1/2009(Remember: <strong>Medicare</strong> is secondary for 30 months after entitlement begins)• Beneficiary enrolls in Self-Dialysis Training on 1/15/2009 Therefore, <strong>Medicare</strong> entitlement begins 1/1/2009(Remember: Entitlement begins at the beginning of the month a beneficiaryenrolls in Self-Dialysis Training)March 201122End-Stage Renal Disease(ESRD)<strong>Medicare</strong> coverage ends:• 12 months after the month the individual nolonger requires maintenance dialysis; or• 36 months after a successful kidney transplant.March 201123Special ESRD SituationsMarch 2011Dual Entitlement: Beneficiary is entitled to<strong>Medicare</strong> based on ESRD and also on the basis ofage or disability at the same time.• ESRD law applies regardless of the age of the <strong>Medicare</strong>beneficiary.When a beneficiary becomes entitled on the basis ofage or disability after being entitled based on ESRD,the coordination period continues for the remainderof the 30 months.As long as dual eligibility/entitlement exists, theESRD <strong>MSP</strong> provision applies exclusively.248


Special ESRD SituationsBeneficiaries entitled to <strong>Medicare</strong> based on WorkingAged or Disability before being diagnosed withESRD are not subject to the coordination period if<strong>Medicare</strong> was already primary.• <strong>Medicare</strong> remains the primary payer.If <strong>Medicare</strong> is secondary at the time the beneficiaryis diagnosed with ESRD, a 30-month coordinationperiod begins at the time the ESRD entitlementbegins.• Once the coordination period has ended, <strong>Medicare</strong>becomes and remains primary for the duration of thebeneficiary’s entitlement.March 201125<strong>MSP</strong> Value CodesValue codes are used to identify the different typesof <strong>MSP</strong> categories• Working Aged: 12• Disability: 43• ESRD: 13• No-Fault: 14• Liability: 47• Workers’ Compensation: 15• Black Lung: 41• Government Programs: 16• Veterans’ Affairs: 42March 201126Identifying Other Primary<strong>Payer</strong> Sources279


<strong>Medicare</strong> Policies/ProceduresGeneral Admission ProceduresIdentifying Other Primary <strong>Payer</strong>s During TheAdmissions ProceduresTypes of <strong>Medicare</strong> Questions to Ask aBeneficiaryPolicy for Provider Records Retention of<strong>MSP</strong> InformationMarch 201128Provider <strong>MSP</strong> ResponsibilitiesMarch 2011A provider that bills <strong>Medicare</strong> for servicesrendered to <strong>Medicare</strong> beneficiaries mustdetermine the primary payer for thoseservices.• Ask <strong>Medicare</strong> beneficiaries, or theirrepresentatives, questions concerning thebeneficiary’s <strong>MSP</strong> status.Upon admission, complete the <strong>MSP</strong>Questionnaire (<strong>MSP</strong>Q).29<strong>MSP</strong> Questionnaire (<strong>MSP</strong>Q)Providers are required to complete a <strong>MSP</strong>Questionnaire for each service provided for a<strong>Medicare</strong>-entitled patient.• One Claim = One QuestionnaireThere are some exceptions for non-patient andrepetitive services.Required to identify all other primary payersunder federal law.March 20113010


<strong>MSP</strong> Questionnaire (<strong>MSP</strong>Q)<strong>Part</strong> I: Relates to Black Lung, GovernmentPrograms and Workers’ Compensation<strong>Part</strong> II: Relates to Liability and No-Fault Plans<strong>Part</strong> III: Covers Why the Beneficiary is Entitled to<strong>Medicare</strong><strong>Part</strong> IV: Addresses Working Aged Beneficiaries<strong>Part</strong> V: Requests Additional Information forDisabled Individuals<strong>Part</strong> VI: Pertains to Individuals Entitled to <strong>Medicare</strong>Based on ESRDMarch 201131Should I complete the <strong>MSP</strong>Q?If beneficiary is a <strong>Medicare</strong> Advantage (MA)member• Do not complete the <strong>MSP</strong>QIf beneficiary is not a MA member• Initial visit: Complete the <strong>MSP</strong>Q• Recommended that <strong>MSP</strong>Q is reviewed at leastevery 90 days and updated as necessaryMarch 201132Should I complete the <strong>MSP</strong>Q?Hospital Lab Services• If beneficiary is present, complete the <strong>MSP</strong>Q.• If beneficiary is not present, do not complete the <strong>MSP</strong>Q.Reference Labs• There is a “relaxed” policy for reference labs.• <strong>MSP</strong>Qs that are no older than sixty (60) calendar daysfrom the date of service may be used to bill <strong>Medicare</strong>.• Remember to keep an audit trail.March 20113311


Should I complete the <strong>MSP</strong>Q?Recurring Outpatient Services• <strong>MSP</strong>Q can be completed once every 90 days forrecurring outpatient services.• The beneficiary must be receiving identicalservices and treatments on an outpatient basismore than once during the same monthly billingcycle.March 201134Why Comply with <strong>MSP</strong>Provisions?Compliance is the law!• Required by <strong>Medicare</strong> regulations• Required by provider’s <strong>Medicare</strong> Conditions of<strong>Part</strong>icipation (COP) contractFailure to Comply• Loses money for your facility• Subjects your facility to audits• Could cause your facility to lose its providercontract with <strong>Medicare</strong>March 201135Top 10 Errors Found in <strong>MSP</strong>AuditsMarch 2011Providers should comply with <strong>MSP</strong> provisions toensure that they avoid the top 10 provider errorsfound during <strong>MSP</strong> audits.1. <strong>MSP</strong> Questionnaires are not completed correctly andaccurately.2. <strong>MSP</strong> Questionnaires are not fully completed.3. Claims are filed to <strong>Medicare</strong> prior to checking CWF.4. <strong>MSP</strong> Questionnaires are not compliant with <strong>MSP</strong>regulations.5. Retirement date policy has not been implemented.3612


Top 10 Errors Found in <strong>MSP</strong>Audits6. Claims filed to <strong>Medicare</strong> incorrectly.7. Providers are not submitting no payment claimsto <strong>Medicare</strong>.8. Coordination of Benefits Contractor is not beingcontacted to update CWF.9. Occurrence codes, condition codes and valuecodes are not consistently entered on the UB-04.10. Improper use of value code 44.March 201137Eligibility ReviewOnline data may be viewed during theadmission or billing process• Data must be viewed prior to submitting a claimto <strong>Medicare</strong>• Online questions may be found in: CMS Publication 100-05, <strong>Medicare</strong> <strong>Secondary</strong> <strong>Payer</strong>Manual, Chapter 3, Section 20.2.1 <strong>MSP</strong> Lookup Tool on www.<strong>Palmetto</strong><strong>GBA</strong>/<strong>J11</strong>Aunder Self-Service Tools• Questions should be asked in sequenceMarch 201138Direct Data Entry (DDE)Access to EligibilityMarch 2011Providers may access certain <strong>MSP</strong> data in theCommon Working File (CWF) in DDE:• <strong>MSP</strong> effective/termination date• Subscriber name/policy number• Patient relationship• <strong>MSP</strong> type• Insurer type• Insurer information• Employer/employee information• Remarks code3913


Interactive Voice Response(IVR) Access to Eligibility Call (877) 567-9249:• Say or Press 2 for Eligibility• Enter NPI• Enter PTAN• Enter TIN• Enter <strong>Medicare</strong> Number• Enter Date of Birth• Enter 6 Letters of Patient’s Last Name• Enter First Letter of Patient’s First NameMarch 201140Online Provider Services(OPS) Access to EligibilityProviders may also access certain <strong>MSP</strong> datain the Online Provider Services (OPS):• <strong>MSP</strong> effective/termination date• Subscriber name/policy number• Patient relationship• <strong>MSP</strong> type• Insurer type• Insurer informationMarch 201141Policy for Provider RecordsRetention of <strong>MSP</strong> InformationProviders must document and maintain <strong>MSP</strong>information for <strong>Medicare</strong> beneficiaries.Information must be retained for 10 years.March 20114214


Coordination of BenefitsContractor (COBC)43Coordination of BenefitsContractor (COBC) Overview The COBC became effective as of January 8,2001. Handles the initial development of <strong>MSP</strong>records for all <strong>Medicare</strong> contractors. Is responsible for updating and maintainingall <strong>MSP</strong> records in the Common Working File(CWF).March 201144Why was the COBC Started?What are It’s Responsibilities?CMS believes that one contractor doing all initialinvestigation will be more efficient.Provide better customer service to beneficiaries,attorneys, employers, insurers, providers, andsuppliers.Will develop <strong>MSP</strong> investigations and reduce theamount of duplicates.Ensure accuracy and integrity of the <strong>MSP</strong>information contained in Common Working File(CWF).March 20114515


Who is the COB Contractor?Group Health, Inc (GHI)<strong>Medicare</strong>- Coordination of Benefits<strong>MSP</strong> Claims Investigation ProjectPost Office Box 33847Detroit, MI 48232Telephone Number: 1-800-999-1118March 201146Reporting to the COBCThe following information must be reporteddirectly to COBC:1. Beneficiary and/or spousal change in employment2. Reporting of an accident, illness, or injury3. Federal Program coverage change4. Any other insurance coverage5. General questions relating to primary/ secondarycoverage and <strong>MSP</strong> letters/questionnairesMarch 201147March 2011Responsibilities of the <strong>Medicare</strong>Administrative Contractor(MAC)The MAC will be responsible for:• Answering questions regarding <strong>Medicare</strong> claim orservice denials and adjustments• Answering questions concerning how to bill forpayment• Processing claims for primary and secondarypayment• Accepting the return of inappropriate <strong>Medicare</strong>payment4816


<strong>MSP</strong> Billing Tips andProcedures49<strong>MSP</strong> Claim Submission Change Request (CR) 6426 Effective October 5, 2009, <strong>MSP</strong> claims and<strong>MSP</strong> adjustments can no longer be entereddirectly into the Fiscal Intermediary SharedSystem (FISS) via Direct Data Entry (DDE).March 201150<strong>MSP</strong> Claim SubmissionProviders have the following options to submit <strong>MSP</strong>claims to <strong>Palmetto</strong> <strong>GBA</strong>:• DDE submitters may submit <strong>MSP</strong> claims electronicallyusing the PC-ACE Pro32 Software.• Providers may submit claims via vendor softwareprograms.• May submit <strong>MSP</strong> claims and adjustments on a hardcopyUB-04 (CMS-1450). Only if you meet the small provider exception or oneof the other exceptions outlined in the <strong>Medicare</strong>Claims Processing Manual (Publication 100-04).March 20115117


Submitting through PC-ACEPro32Downloaded for free from the <strong>Palmetto</strong> <strong>GBA</strong> Web site.• www.<strong>Palmetto</strong><strong>GBA</strong>.com/<strong>J11</strong>A• Choose EDI > Software and ManualsIs a Windows-based claims processing system for electronichealth care claims submission in the HIPAA-compliantformat.<strong>MSP</strong> information entered via FISS DDE on a <strong>Medicare</strong> claimor adjustment on or after 10/05/2009 will Return to theProvider (RTP).• Press the F1 key from any claim page for an explanation of the reasoncode applied to the claim.March 201152Submitting through PC-ACEPro32March 2011When PC-ACE Pro32 is used to bill an <strong>MSP</strong>claim, the information is entered in severaldifferent fields.• The LOB (Line of Business) field should containMCA (<strong>Medicare</strong> A) when filing the claim to<strong>Medicare</strong> as an <strong>MSP</strong> claim.• Enter the appropriate codes in the ConditionCodes, Occurrence Codes, and Value Codessections.53Sample PC ACE Pro32 PatientInfo & CodesMarch 20115418


March 2011CAS Segment – Claim LevelAdjustmentThe CAS segment is used to report prior payers claim level adjustments thatcaused the amount paid to differ from the amount originally charged. Thissegment is used if the payer in this loop has reported claim level adjustmentinformation on the primary payer’s remittance advice. This line can be repeated ifthere are multiple adjustment groups.CAS for Claim Level Adjustment Information:CAS01 = indicates Claim Adjustment Group Code CAS01 valid values:• CO = indicating Contractual Obligations• CR = indicating Corrections and Reversals• OA = indicating Other Adjustments• PI = indicating <strong>Payer</strong> Initiated Reductions• PR = indicating Patient ResponsibilityCAS02 = indicates Claim Adjustment Reason CodeCAS03 = indicates Monetary Adjustment AmountCAS04 = indicates Service Line Adjusted UnitsCAS05 = indicates Claim Adjustment Reason CodeCAS06 = indicates Monetary Adjustment AmountCAS07 = indicates Service Line Adjusted Units55<strong>Payer</strong> Paid AmountThis is required if the primary payer has adjudicated theclaim. Note: It is acceptable to show “0” (zero) as an amountpaid.AMT segment for COB <strong>Payer</strong> Paid Amount:• AMT01 = ‘C4’ indicating Prior Payment - Actual• AMT02 = Monetary Amount• AMT01 = ‘T3’ indicating Total Submitted Charges• AMT02 = Monetary Amount• DTP = indicates the Date Claim PaidThis monetary amount should match the claim total amountin the CLM 02. If you are doing claim level reporting, theTotal Primary <strong>Payer</strong> Paid amount (AMT*C4) plus theadjustment amounts in the claim CAS segments must equalthe Total Submitted Charge (AMT*T3).March 201156Sample PC ACE Pro32 COBInfo (Primary)March 20115719


Service Line Level ReportingLine adjudication information is provided if theservice line has adjustments applied by the primarypayer. This information is reported at the servicelevel but may be reported at the claim level if linelevel information is unavailable.Line Adjudication Information:• SVD01 = indicates Other <strong>Payer</strong> Identifier Code• SVD02 = indicates Service Line Paid Amount• SVD03 = indicates Service Line Procedure Code• SVD05 = indicates Service Line Quantity/Units ofServiceMarch 201158March 2011CAS Segment - Line LevelAdjustmentCAS segment for Line Adjustment Information:• CAS01 = indicates Claim Adjustment Group Code• CAS01 valid values:• CO = indicating Contractual Obligations• CR = indicating Corrections and Reversals• OA = indicating Other Adjustments• PI = indicating <strong>Payer</strong> Initiated Reductions• PR = indicating Patient Responsibility• CAS02 = indicates Claim Adjustment Reason Code 42• CAS03 = indicates Monetary Adjustment Amount• CAS04 = indicates Service Line Adjusted Units• CAS05 = indicates Claim Adjustment Reason Code• CAS06 = indicates Monetary Adjustment Amount• CAS07 = indicates Service Line Adjusted Units• DTP = indicates the Date Claim Paid59Sample PC ACE Pro32 <strong>MSP</strong>Billing Line ItemsMarch 20116020


Submitting Claims via VendorSoftware ProgramsTo ensure proper calculation, providers must submit CASsegments on <strong>MSP</strong> claims and adjustments.CAS segment related group codes, claim adjustment reasoncodes and associated adjustment amounts must be includedon the American National Standard Institute (ANSI) ASCX12N 837 4010-A1 <strong>MSP</strong> claim sent to <strong>Medicare</strong>.CAS segments are not utilized in the DDE environment.• The provider must take the CAS segment adjustments, as found onthe remittance advice and report these adjustments on the 837unchanged when sending the claim to <strong>Medicare</strong> for secondarypayment.Providers who are unable to submit <strong>MSP</strong> claims andadjustments via the 837 should contact their software vendor.March 201161March 2011Submitting <strong>MSP</strong> ClaimsHardcopyProviders may submit <strong>MSP</strong> claims and adjustments on ahardcopy/paper CMS-1450 (UB-04) claim form if:• They meet the small provider exception, or• They meet a qualified exception outlined in Publication 100-04,<strong>Medicare</strong> Claims Processing Manual<strong>Medicare</strong> requires mandatory electronic submission of claims• Publication 100-04, <strong>Medicare</strong> Claims Processing Manual, Chapter 24,Section 90Qualified hardcopy submitters may submit <strong>MSP</strong> claims andadjustments on a hardcopy/paper CMS-1450 (UB-04) to:<strong>Palmetto</strong> <strong>GBA</strong>Claims DepartmentMail Code: AG-600P.O. Box 100238Columbia, SC 29202-323862Condition Code 08 Condition Code (CC) 08• Use when a beneficiary will not provide other insuranceinformation.• Condition Code 08 flags the COBC for development ofthe other insurance information.• Do not include accident Occurrence Codes or ValueCodes with Condition Code 08.• Enter all available information in Remarks, including therefusal to cooperate.• Submit claim as <strong>Medicare</strong> primary.March 20116321


Billing Procedures for No-Fault and LiabilityMarch 2011Determine if services are the result of an accident.Bill all no-fault and liability insurers first.If liability is involved, obtain information andattempt to collect for 120 days.After 120 day period, you may request a conditionalpayment.Withdraw any claim you have with the liabilityinsurer.Bill <strong>Medicare</strong> showing any accident-related primarypayments using Value Codes 14 or 47, asappropriate.64Requesting a ConditionalPaymentA provider may file for conditional payment from<strong>Medicare</strong> for services for which another payer isresponsible.If payment has not been made or cannot be expectedto be made promptly by the other payer, <strong>Medicare</strong>may make conditional payment.Conditional payments are subject to repayment whenthe primary plan makes payment.March 201165Requesting a ConditionalPaymentTwo scenarios under which a provider mayfile for conditional payment:• No payment received from Group Health Plan(GHP)• No prompt payment received from liabilityinsurance Prompt means that payment is not received within 120daysMarch 20116622


Requesting a ConditionalPayment Do not file for conditional payment:• For services provided under the Black LungProgram• Under no-fault, liability, and worker’scompensation when:March 2011Benefits exhaust• Provide term date or contact COBC to have <strong>MSP</strong>record closed• Place comments on the claim in RemarksThe claim is not related• Place comments on the claim in Remarks67Requesting a ConditionalPaymentMarch 2011In a Group Health Plan (GHP) situation:• One of the following applies: Primary benefits exhausted Services not covered under primary plan Services applied to deductible or coinsurance• Show value code (12, 13, or 43) with six zeroes(0000.00).• Include Occurrence Code 24 with date of primaryinsurer’s rejection notice.68In a liability situation:Requesting a ConditionalPayment• Request conditional payment when no prompt payment isreceived from liability insurance (120 days)• Show the <strong>MSP</strong> Value Code 14 or 47 with six zeroes(0000.00)• Report the date of the accident in Occurrence Code 01,02, or 04• Include Occurrence Code 24 or 25 (date benefits exhaustor 120 days elapsed).• In the Remarks section, provide any information you haverelated to the liability insurer.March 20116923


Requesting a ConditionalPaymentMarch 2011All situations:• Report the name of the primary insurer in Form Locator(FL) 50, along with payer code “C”. PC Ace Pro32 users do not have to enter <strong>Payer</strong> Code’s, these areautomatically filled based off of the value codes and CASinformation on the claim.• Indicate the name of the insured policyholder (FL 58) and<strong>Medicare</strong> beneficiary’s relationship to the insured (FL59).• State in Remarks “Requesting conditional paymentbecause …”.70Value Code 44 Billing• Providers report Value Code 44 to indicate theALLOWED amount they are obligated to acceptfrom the primary payer. Only report Value Code 44 if:• A balance is due from the patient and provider has acontractual agreement with the primary payer• The amount received is less than total charges, or• The amount received from the primary payer is less thanthe contracted amount. Do not report Value Code 44 if it is more than totalcharges.March 201171Value Code 44 Billing• Value Code 44• Represents the OTAF or total allowed amountfrom your EOB• Coinsurance or deductible due from the patient• Value Code 12, 13, 43• Submit the value code that represents your <strong>MSP</strong>type followed by the actual amount of yourpaymentMarch 20117224


Billing Condition Code 77Indicates that the claim is paid in full by the primarypayer• Shows that provider is obligated to accept as payment infull (OTAF) (i.e. amount reimbursed by primary payer isthe total allowed amount)• Use if NOTHING is due from the patient and the providerhas a contractual agreement (i.e. you have a write offamount) with the primary payer• Provider is not seeking reimbursement from <strong>Medicare</strong>Submit the Value Code that appropriately representsthe <strong>MSP</strong> type (e.g., 12, 13, 43) and the actual checkpayment amountMarch 201173Status/Location R B7516 Providers may receive reason code 30928• An adjustment is being processed against a recordin a post pay location. Claim needs to be in afinalized status before making an adjustment.Please wait and refile.Claims with this reason code are inStatus/Location (S/LOC) R B7516.March 201174Status/Location R B7516March 2011Publication 100-05, <strong>Medicare</strong> <strong>Secondary</strong><strong>Payer</strong> Manual, Chapter 5, Section 60.1.3.2.1,B• “Cost avoidance savings may not duplicatesavings reported as full or partial recoveries andmay not be shown where <strong>Medicare</strong> ultimatelymakes primary payment.”• “The CMS prefers cost avoidance savings onlyafter 75 days have elapsed.”7525


Status/Location R B7516Claims appearing on remits in S/LOC “R B7516” are notfinalized.• Must remain in R B7516 for 75 days to become final.• Adjusting claims before final (R B9997 or P B9997) receive the 30928reason code.Post-pay claim can be closed through the Action Request (AR)process if and when the term date of the <strong>MSP</strong> record is prior tothe dates of service of the claim.• COBC should be contacted to delete/term <strong>MSP</strong> record.• If <strong>Medicare</strong> is secondary, submit an adjustment. Claim must sit for 75days.• If adjusting to make <strong>Medicare</strong> primary, indicate in Remarks that servicesare not related to an open workers’ comp, liability, no-fault, or blacklung record. Have AR sent.March 201176Status/Location R B7516 Do not attempt to adjust claims until final oruntil CWF is updated. Request processing if CWF is updated prior toyour 75-day hold. If claim has been in R B7516 longer than 75days, contact the Provider Contact Center(PCC) to have an Action Request (AR)issued.March 201177CMS <strong>MSP</strong> Resources CMS <strong>MSP</strong> Web Site• http://www.cms.gov/<strong>MSP</strong>RGenInfo/ Coordination of Benefits (COB) Home Page on theCMS Web Site• http://www.cms.gov/COBGeneralInformation/01_overview.asp CMS <strong>MSP</strong> Manual (Publication 100-05)• http://www.cms.gov/Manuals/IOM/list.asp Change Request (CR) 6426• http://www.cms.gov/transmittals/downloads/R70<strong>MSP</strong>.pdfMarch 20117826


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Explanation of System Requirements for Certain Claim Adjustment ReasonCodes (CARCs)The Table below describes the actions taken by the <strong>Medicare</strong> claims processing system whencertain Claim Adjustment Reason Codes (CARCs) appear in the Claim Adjustment Segments(CAS) of the claim.CARCsExplanation1, 2, 3, or 66 When the primary payer payment is equal to zero on alllines of service, <strong>Medicare</strong> will make a primary payment.Occurrence Code 24 and date are not required on theclaim.1 and 66 When the primary payer makes a payment greater thanzero, <strong>Medicare</strong> secondary payment calculation will occurand payment (if any) will be made accordingly.Occurrence Code 24 and date are not required on theclaim.15, 17, 29, 58, 61, 95, 112, 117, 125, The dollar amounts reported will be added to the primary130, 150, 163, 164, 179, 181, 182, payer payment amount reported on the claim. The197, 210, 223, B4, B5, B7, B8, B10, amount of secondary payment, if any, will then beB16.calculated and made accordingly.4, 10, 11, 13, 14, 16, 19, 20, 21, 34,39, 54, 101, 110, 111, 114, 115, 128,129, 133, 136, 140, 146, 155, 158,165, 174, 175, 176, 177, 180, 188,189, 201, 206, 207, 208, A1, B15,B18, B2326, 27, 31, 32, 35, 49, 50, 51, 53, 55,56, 60, 96, 119, 149, 166, 167, 170,184, 200, 204, B1 (if a<strong>Medicare</strong> covered visit), B14, W15, 6, 7, 8, 9, 12, 18, 23, 24, 33, 38, 40,97, 107, 109, 116, 138, 148, 171, 172,178, 183, 185, 191, 193, 224, A7, B11,B12, B13.44, 45, 59, 90, 91, 94, 100, 102, 103,106, 118, 131, 147, 151, 152, 153,154, 160, 156, 157, 159, 173, 190,192, 194, 198, 202, 203, B9, B20, B22No <strong>Medicare</strong> payment will be made. The claim willautomatically be rejected.If the service is covered by <strong>Medicare</strong> and the primarypayer did not make a payment, <strong>Medicare</strong> will makeprimary payment.Note: for W1 <strong>Medicare</strong> shall pay conditionally when the“E” Workers’ Comp record is open on CWF andpayment will not be made within the promptly period.The claim may be suspended for manual review claimsto determine whether or not <strong>Medicare</strong> can payment. Theclaim will be processed in accordance with all applicable<strong>MSP</strong> and claims processing rules and procedures.When the service is covered and payable by <strong>Medicare</strong>,the system will: 1) make a secondary payment for agiven service, or group of services, and 2) utilize theprimary payer’s payment amount to determine what, ifany, payment can be made.225 No payment will be made. The claim will be denied andreturn to the provider.

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