User Guide Comprehensive guide to the Port of ... - Felixstowe VBS

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1 IntroductionVBS was introduced in 2007 in an effort to manage the arrival patterns of the haulageindustry, control peak time congestion and offer a more consistent level of service.In addition by linking VBS to Port community systems it has been possible to assisthauliers arriving to collect or deliver containers at the Port of Felixstowe by ensuring thatthey have the correct information for their job allowing a ‘right first time’ transaction whenthey arrive at the terminal gates.This manual has been designed as a practical guide for users of the Vehicle BookingSystem (VBS).Index1 Introduction.............................................................................................................................. 22 Logging on .............................................................................................................................. 32.1 To enter VBS application from VBS home page .......................................... 32.2 If you have lost or forgotten your password.................................................. 43 Main menu............................................................................................................................... 54 Create a Booking.................................................................................................................... 64.1 Making a booking ......................................................................................... 84.2 Mandatory containers.................................................................................. 134.3 Load and Go. .............................................................................................. 145 View Booking Details .......................................................................................................... 176 Move Booking Appointment................................................................................................. 217 Modify Booking Containers ................................................................................................. 248 Return a Booking to the Exchange..................................................................................... 279 Invoices and Charges. ......................................................................................................... 299.1 Viewing an invoice....................................................................................... 3310 Appointment Availability. .................................................................................................. 3511 Booking Manager................................................................................................................ 3612 Container Clipboard Manager .......................................................................................... 3812.1 Using the Clipboard to make a booking................................................................ 4013 Your Profile.......................................................................................................................... 4213.1 To change Contact Details ................................................................................... 4213.2 To change Message Details.................................................................................. 4314 Change Password .............................................................................................................. 4415 Messages.............................................................................................................................. 4516 Glossary of Terms ............................................................................................................... 472
2 Logging onTo access the system log on to the VBS homepage viahttp://www.portoffelixstowe.co.uk/vbs/2.1 To enter VBS application from VBS home pageClick ‘VBS Application’ to LoginClick Login3
Page 1: VBSUser GuideMarch 20141
Page 5 and 6: 1. Click the Lost or Forgotten Pass
Page 7 and 8: 1.Collectionscontainerstobe collect
Page 9 and 10: Select the appropriateTerminal from
Page 11 and 12: If delivery and collection details
Page 13 and 14: 4.2 Mandatory containers.Booking pe
Page 15 and 16: Select the Terminal, day and a suit
Page 17 and 18: When a booking has load and go cont
Page 19 and 20: Click to return to BookingManagerAs
Page 21 and 22: 6 Move Booking AppointmentFrom the
Page 23 and 24: Select new appointment timeClick Sa
Page 25 and 26: Enter Booking number and clickConti
Page 27 and 28: Booking details screen displayed on
Page 29 and 30: 9 Invoices and Charges.Invoices and
Page 31 and 32: Time periods when the charges were
Page 33 and 34: 9.1 Viewing an invoice.To view an i
Page 35 and 36: 10 Appointment Availability.This is
Page 37 and 38: Bookings can be sorted/filtered usi
Page 39 and 40: Examples for comma separated entrie
Page 41 and 42: Click to remove container frombooki
Page 43 and 44: 13.2 To change Message DetailsMessa
Page 45 and 46: 15 Messages.Messages are received i
Page 47: 16 Glossary of TermsPIN = Personal

User Guide Comprehensive guide to the Port of ... - Felixstowe VBS

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