Lightspeed Research PowerPoint Template

Appendix: Competitive Summary -- Transaction FeesNew Entries this MonthRecent or Imminent ChangesChanges within Past YearAmericanExpressBank ofAmericaCapital One Chase Citi Discover HSBC US Bank Wells FargoOD ProtectionFeeNo changecollectedUpromise card: 3%of overdraftamount, minimumof $10. OverdraftCash Advance isgiven in incrementsof $100.(Effective Mar2009)No changecollectedNo changecollectedNo changecollectedNo changecollectedNo changecollectedNo changecollectedNo recent changecollectedCashAdvance FeeNo changecollectedMultiple cards:4% of cashadvance amount,minimum of $10.(Effective Jun2009)Greater of 3%of cashadvanceamount OR$10.(Effective Jan2009)Multiple cardschanged to 5% oftransaction, witha minimum of$10.(Effective Jan2010)Multiple cardschanged to:1. 5% of balancetransfer amount,minimum of $10.2. 5% of balancetransfer amount,minimum of $5.(Effective Jan2010)Increased tomaximum of 5%or minimum of$10.(Effective Jan2010)Maximum feespreviouslydisclosed formultiple productsno longer apply.(Effective Dec2009)No changecollected4% of amountwith minimum of$5. Increasedmaximum to $99from the current$75.(Effective Apr2009)InternationalTransactionFeeFor multipleproducts:Foreigncurrencyconversions willbe itemized as afinance charge.(Effective Jul2010)1. Multiple cards:3% of amount2. Platinum PlusVisa: 2% ofamount.(including onlinepurchases in US$from foreignmerchants).(Effective Jun2009)No changecollectedNo changecollectedExxon-Mobil andthe CITGO cardchanged to:3% of US$ amountof foreignpurchases.(Effective Jan2010)2% of US$amount.(Effective May2009)3% of USDamount. Foreignfee on purchaseswill be added topurchase balance,and foreign fee oncash advanceswill be added tocash balance.(Effective May2009)3% of US$amount. Ifprocessed byVisa/MasterCard, foreignfee is 2% ofUS$ amount.(Effective Mar2009)No changecollectedBalanceTransfer FeeNo changecollectedMultiple cards:4% of amount,minimum of $10.(Effective Jun2009)No changecollectedMultiple cardschanged to 5% oftransaction, witha minimum of$10.(Effective Jan2010)Multiple cardschanged to:1. 5% of balancetransfer amount,minimum of $10.2. 5% of balancetransfer amount,minimum of $5.(Effective Jan2010)Increased tomaximum of 5%or minimum of$10.(Effective Jan2010)Maximum feespreviouslydisclosed formultiple productsno longer apply.(Effective Dec2009)No changecollected3% of balancetransfer amount,but not less than$5 or more than$99 for any singlebalance transfer.(Effective Apr2009)** Any changes to the WaMu card are now included under the Chase column.Source: Lightspeed Research Terms Tracking Study, February 2010Copyright © 2010 Lightspeed Research. Proprietary and Confidential. All rights reserved. 45