Risk Management NewsAdherence to ProceduresBy Toralf SørenesBow Pilot entering Shanghai in smog anddense trafficand organization. Their “field work” will beclosed with a three-day workshop whererelevant personnel from DNV and <strong>Odfjell</strong>will participate. The objective of this projectis to make our operations safer by findingpotential risk areas, both technical andoperational, thereby enabling us to reduceor eliminate these. Their report is expectedin <strong>October</strong> <strong>2004</strong>.The Safety Bulletin in the June <strong>2004</strong> issueof <strong>Odfjell</strong> <strong>Quarterly</strong> focused on factssurrounding the fatal tank explosions wehave had this year. These have caused a hardtime for many, in particular those directlyaffected. Within the Risk Managementsection, following up towards underwritersand implementation of short and long termpreventive measures have taken a lot of time.Risk avoidance and loss prevention have beenapproached as follows:1. Potential causes and preventive measures2. External review of our operations3. Potential underlying or root causes1 Potential causes and preventivemeasuresThe NCC Mekka and Bow Mariner cases are stillunder investigation by Flag State Authorities,and no conclusions or reports have yet beenissued. On our part, all relevant informationwe have been able to retrieve has beencarefully reviewed. Instructions and Memosto Masters have been issued, to quicklyreduce or eliminate the real and potentialcauses or risk factor we have identified.We have also been in contact with severalof our major customers, to report status,discuss facts and loss prevention, and listento general advice. At the time of writingthis article we have completed an in-depthrevision of our main shipboard instructions,the Shipboard Management Manual and the<strong>Odfjell</strong> Seachem Requirements & GuidelinesTank cleaningManual. The revision has focused onpreventive measures related to the recentaccidents and the use of nitrogen on ourships. At a later stage we will consider amore editorial and pedagogic revision withmain focus on making the manuals moreuser-friendly.2 External review of our operations<strong>Odfjell</strong> top management has decided thatsomeone from an external entity shouldreview and make an assessment of cargorelatedfire and explosion risks on our ships.For this purpose we chose Det Norske Veritas(DNV), a highly recognized independentcompany with significant knowledge andexperience within shipping, both as regards“hardware” and “software”. They haveinterviewed key personnel in our offices,in particular those with recent seafaringexperience, and have reviewed our procedures3 Potential underlying or rootcausesThe simple question “why did this accidenthappen” will almost always lead onebehind the direct cause. The last and mostchallenging issue is therefore to find anddo something with underlying causes.Our procedures are based on regulations,industry guidelines and historical data likerecords, analysis of incidents and near misses.These procedures shall be instrumental indeveloping safe and good working routines.In most serious accidents one often finds asignificant element of procedures that havenot been followed. This is referred to asthe human element which to a great partis related to attitudes. To change attitudestakes time. One of our major challengesthe next couple of years will be to makea visible change towards safer operations,by improving our level of compliance withprocedures. The starting point is verificationof compliance through increased control. Ifthe controls reveal shortfalls, we must takethe necessary time to analyze what causedthe shortfall. Was it wrong attitude, lackof knowledge and subsequent need oftraining or unclear instructions? Whateveris found must be timely and systematicallyaddressed. Increased use of well publishedor known sanctions will also be consideredas a last resort. <strong>Odfjell</strong> top managementexpects to see a clear reduction in findingsby those controlling us, be it authorities, classsocieties or customers. The Risk ManagementDepartment will spearhead this task, but it isof utmost importance that everyone, on alllevels, ashore and aboard, supports us in thistask.odfjell quarterly 14
Vessel of the issueNCC BahaA Spanish-Arabian beautyBy Captain Hector ConnellNCC Baha was built at the Astilleros shipyardin Spain, originally as the ‘Portela’ for aBrazilian owner. Although the keel of thevessel was laid in 1982 she did not come intoservice until 1988, and thus, she is not quite asold as her build date suggests. The vessel hasbeen commercially operated through <strong>Odfjell</strong>since 1989, first as ‘Fjellanger’ (Westfal-Larsen), then for a few months as ‘Bow Falcon’(<strong>Odfjell</strong>) before NCC took ownership in June1990 and gave her the current name. Since1999 Mideast Ship Management has beenresponsible for technical management.NCC Baha is powered by a 7,890 BHP slowspeeddiesel, with a service speed of 14knots. She has 21 cargo tanks, of which 11are of stainless steel, fitted with ‘Svanhoj’hydraulically driven deep-well pumps. Forextra commercial flexibility, four of theoriginal ballast tanks have been modified toenable the carriage of cargo.The current complement of 22 men comprisesa truly international team: British Master,Croatian Chief Officer, Australian ChiefEngineer, South African Second Engineer,and the balance of officers and ratingbeing Filipino. Several of the crewmembershave served previously on the ship, and themanning stability facilitates maintaining thestandard of condition and operation of thevessel.This year NCC Baha has been operatingbetween North Europe and South America,and she has also completed voyages to theMiddle East, India and South Africa. Visitsto the Middle East offer the welcomedopportunity for visits on board from themanagement office, which enhances a closercontact both professionally and socially.The NCC Baha crew ready for some off-duty fun.Vessel operations give the officers and crew avariety of seamanship challenges, with diversecargoes and navigation to small ports in remotecountries. The NCC Baha is almost continuouslyfully loaded, loading and discharging in eachport of call, which puts extra demands withregard to normal shipboard maintenance.The weather conditions are adding to thecrew’s challenges, as the vessels are runningalmost continually in a hostile environmentto new coating applications. The size of theship results in seawater being shipped on deckeven in moderate seas, and every weatherwindowof opportunity must be taken to carryon the constant battle against the elements.Some of the favourite pastimes at sea arewatching films and playing computer games.We have a fully equipped gymnasium onboard, but it is not used so much. At timesthe gym could be mistaken for a sauna due tothe heat generated by two washing machinesand two tumble-driers. Regrettably there is noroom for table tennis on board as this is oftena favourite with our Filipino crew. Writingletters seems to be a thing of the past notingthe very small amount of mail that is eithersent or received. When in port and withincellphone range, the ‘in’ thing is now to talkdirectly with family and friends or to sendSMS messages. E-mail facilities for the crewhave also changed the traditional mode ofcommunication with friends and family.The implementation of the ISPS Code as fromJuly this year has put an extra burden on thealready overloaded duties of the seafarer. Ithas also severely restricted the chances forshore-leaves. Those on board hope that withsome refinement, the system may adaptsomewhat to needs of the seafarer’s limitedtime for recreation. Whenever possible, goingashore is still a preferred pastime. Duringdry-docking and repair periods, visits to localplaces of interest are always arranged forthe officers and crew. These visits are wellreceived, and the benefits to crew morale andproductivity are clearly apparent.odfjell quarterly 15