communicate better with Orange Business Text Messaging

Orange Business Text Messaging fact sheetcommunicate better withOrange Business Text MessagingGet attention instantly and receive faster responses using bulk business text messaging.With Orange Business Text Messaging you can communicate easily with lotsof people all at once, whether they’re your customers, your workforce or both.why use business text messaging?Simple – a text message has more chance of being received and read.Emails can be rejected by junk filters, deleted because of concerns about spam or left unopened in rarely checked inboxes.Text messages are quick and easy to read and reply to – and can even be personalised. With Orange Business Text Messagingyour company name can appear as the sender of a message instead of an anonymous number, so people are more likely torecognise and open your message.how can bulk text messaging work for businesses?You can send texts in large volumes at the same time to people throughout the UK and texts can also be received when abroad.So recipients will still pick up your message even if they happen to be out of the country at the time it’s sent.With text messages you can:n ask customers or colleagues to take action, for example– opt in to a request– view account informationn automatically send updates about an order’s progress directly from your business systemsn remind contacts about appointmentsn create part of a marketing campaign aimed at a specific audiencen send urgent information about a change in circumstances.the benefitsBusiness text messaging can give you:n confirmation of message delivery through tracking and reportingn quick response times – recipients are likely to receive and reply to a text faster than an emailn easy collation of text reply informationn multiple sending names (alphanumeric numbers) – created for specific messages or recipientsn automation of your updates so they can be sent out to large groups of people at once.want to start using businesstext messaging?If you’re an existing customer, contact your Orange AccountManager or dial your normal Customer Services number.If you’re new to Orange, call 0800 037 1575.Visit www.orange.co.uk/business/textmessaging

Orange Business Text Messaging fact sheethow much does it cost?To use Orange Business Text Messaging, there will usually be an operating cost plus messaging costs.You can choose from two different types of tariff depending on who it is you plan to contact using text messaging:a. combined tariffs – messages to any UK network are charged at the same rate. Good for communicating with the general public.b. split tariffs – messages sent within Orange UK are cheaper than those sent to other networks. Ideal for communicating mainlywith employees on Orange business plans.getting started?Orange Business Text Messaging will work with any standard messaging (SMPP) software. If you don’t have your own or wouldlike to use new software, we can help by recommending specialist partners to give you a suitable desktop text messaging solution.This solution will be based on your needs and can range from being a fully hosted Short Message peer-to-peer gateway, off-theshelf applications, bespoke integration of existing applications, or web-based text tools.for more informationIf you’re an existing customer, contact your Orange AccountManager or dial your normal Customer Services number.If you’re new to Orange, call 0800 037 1575.Visit www.orange.co.uk/business/textmessagingThe information contained within this literature is correct at the time of going to press, but Orange reserves the right to make subsequent changes to it and servicesmay be modified, supplemented or withdrawn. Service plans are subject to terms. © Orange Personal Communications Services Limited 2009. Orange and any otherOrange product or service referred to in this literature, are trademarks of Orange Personal Communications Services Limited. Registered Office: St. James Court, GreatPark Road, Almondsbury Park, Bradley Stoke, Bristol, BS32 4QL. Registered Number: 2178917 England. Produced by Clear ® - www.makeitclear.co.uk June 2009133187/06/09 Z:01‐ Version 2