STPI reserves the right to receive and, if it thinks fit, to consider and accept a noncomplaintproposal. The acceptance or rejection <strong>of</strong> a non-complaint proposal is entirely amatter for STPI in its absolute discretion.Any deviations / irrelevant specifications in this tender will not be accepted.15. SETTELEMENT OF DISPUTES CLAUSE:If, a dispute arises out <strong>of</strong> or in connection with this contract, or in respect <strong>of</strong> any definedlegal relationship associated therewith or derived therefrom, the parties agree to submitthat dispute to arbitration under the ICADR arbitration rule, 1996. The venue <strong>of</strong> thearbitration shall be at <strong>Chennai</strong>. The language <strong>of</strong> the arbitration proceedings shall be inEnglish.16. ANNULMENT OF AWARD:Purchaser reserve the right to cancel the order without assigning any reasons at any stage.Purchaser reserves the right to disqualify the supplier for a suitable period who habituallyfailed to provide the security services. Purchaser reserves the right to blacklist a bidderfor a suitable period in case he fails to honour his bid without sufficient reasonablegrounds.SECTION – IIICONDITIONS TO THE BIDDERS3.0 TERMS AND CONDITIONS:3.1 The agreement will be in force for one year from the date <strong>of</strong> agreement initiallyand shall be extended for further period <strong>of</strong> one year subject to satisfactoryperformance and can be terminated by one month notice from either side. Thefurther extension thereafter would be decided later, on satisfactory completion <strong>of</strong>the above tenure.3.2 The notice inviting tenders, conditions <strong>of</strong> the tender and the duly completed form<strong>of</strong> the tender will form part <strong>of</strong> the agreement to be executed by the successfulcontractor with STPI on non-judicial stamp paper <strong>of</strong> Rs.100/- within 10 days. Theformat <strong>of</strong> the agreement is enclosed herewith as Annexure III.3.3 The <strong>Security</strong> Agency shall provide security guards with proper supervision <strong>of</strong> thejobs in 3 shifts to provide security round the clock as detailed hereunder:Location <strong>Security</strong> Officer <strong>Security</strong> Supervisor <strong>Security</strong> Guard Gun Man<strong>Chennai</strong> 1 3 30 (10 per shift) 1Coimbatore -- -- 3 (1 per shift) --Trichy -- -- 3 (1 per shift) --Madurai -- -- 3 (1 per shift) --Pondicherry -- -- 3 (1 per shift) --3.4 There shall be 3 shifts and the security guard shall perform 8 hours duty per shift(Day or Night time) and the agency shall give weekly <strong>of</strong>f on the seventh day asper Rules. The agency shall provide additional security guard as reliever toperform the duties in shift on weekly <strong>of</strong>f days / on leave.3.5 The <strong>Security</strong> guards shall be available all time at the place <strong>of</strong> their duty as perduty roster (copy to be given to STPI).<strong>Security</strong> <strong>Services</strong> <strong>2011.doc</strong> <strong>Page</strong> 8 <strong>of</strong> <strong>21</strong>
3.6 The security agency shall provide proper uniform consisting <strong>of</strong> full pants, shirts,cap, and lanyard with whistle, belt, shoes, name badges, torch lights, walky talkyetc., to the security guard and shall ensure that their turnout is smart in all respect.3.7 The <strong>Security</strong> agency will be responsible for the discipline <strong>of</strong> the securitypersonnel employed by them as per Conduct Rules and Regulations <strong>of</strong> STPI. Theemployees engaged by the security agency will be in the employment <strong>of</strong> the<strong>Security</strong> agency only and not <strong>of</strong> the STPI <strong>of</strong>fice. The <strong>Security</strong> Agency will beresponsible for payment <strong>of</strong> wage as Minimum Wages as prescribed / revised byGovernment and other service benefits (holidays, bonus, gratuity etcc.) to itspersonnel as per various labour statutory enactments and rules.3.8 The <strong>Security</strong> Agency shall provide extra person if desired by the Office, duringthe period <strong>of</strong> this agreement at the rates already agreed in this contract.3.9 The <strong>Security</strong> Agency shall arrange subject to the provisions contained herein tosafeguard the documents, appliances, fittings materials and property <strong>of</strong> the entireSTPI Building by posting its men/women in such manner and at such points asmay be necessary. In addition to providing security to the property <strong>of</strong> STPIBuilding, the services include patrolling <strong>of</strong> the required area at all times duringday and night on 24 hours basis, giving instruction to park private vehicles atproper place, watching the movements <strong>of</strong> public / visitors and alert the concerned<strong>of</strong>ficer – in – charge in alarming situations, like when armed persons or a mob isapproaching the premises.3.10 Only able bodied, physically fit, well-trained disciplined and honest personnelshall be appointed for duty. Persons so deployed shall not be below 18 years andabove 50. The Gun man shall posses necessary license as required under IndianArm Rule 1962. License Photo Copy to be submitted to STPI. The names <strong>of</strong> theperson appointed / employed by the <strong>Security</strong> Agency shall be intimated to STPIbefore commencing deployment. Frequent changes in the man power deployedwill not be allowed. Agency shall also give the details <strong>of</strong> person like age,qualification, residence address, performance track and other details required bySTPI. They shall perform their duties to the satisfaction <strong>of</strong> the <strong>of</strong>fice. Arepresentative <strong>of</strong> the <strong>Security</strong> Agency will report at least once in a week for coordinationwith concerned <strong>of</strong>ficer-in-charge <strong>of</strong> STPI.3.11 The security guard shall be vigilant so that no person shall carry away any articlesbelonging to the <strong>of</strong>fices housed STPI out <strong>of</strong> its building, and on finding suchevents, security shall immediately inform the admin group / STPI-C managementand act in accordance with the instructions given by him/her from time to time.3.12 Senior <strong>of</strong>ficer <strong>of</strong> the <strong>Security</strong> Agency should visit and check the <strong>Security</strong> staffperiodically in different shifts and monitor their performance.3.13 The <strong>Security</strong> Agency shall accept the responsibility for all acts or omission <strong>of</strong> itsemployees in relation to assets directly handed over and personally guarded by the<strong>Security</strong> staff. In cases <strong>of</strong> any theft / pilferage <strong>of</strong> any property belonging to theOffices, housed in STPI Building, the concerned <strong>of</strong>ficer – in – charge willimmediately register complaints with the police and inform <strong>Security</strong> Agency forimmediate follow-up investigation. It will be the responsibility <strong>of</strong> the <strong>Security</strong>Agency to pursue the matter with the police and with the assistance <strong>of</strong> theconcerned <strong>of</strong>ficers in the Department(s).3.14 The security shall be responsible for the loss if it is proved that the loss is due tothe negligence on the part <strong>of</strong> security. The extent <strong>of</strong> loss to be compensated bysecurity will be decided based on merit by STPI which shall be final. Suchdecided amount shall be paid by the <strong>Security</strong> to STPI.<strong>Security</strong> <strong>Services</strong> <strong>2011.doc</strong> <strong>Page</strong> 9 <strong>of</strong> <strong>21</strong>