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HRSA Service Category Title - Harris County's New Web Site!

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• Proof of identification<br />

• Ineligibility for third party reimbursement<br />

4.7 Re-evaluation of Client Eligibility<br />

Agency conducts annual re-evaluation of eligibility for all<br />

clients. At a minimum, agency confirms renewed eligibility<br />

with the CPCDMS and re-screens, as appropriate, for third-<br />

party payers.<br />

4.8 Linkage Into Core <strong>Service</strong>s<br />

Agency staff will provide out-of-care clients with<br />

individualized information and referral to connect them into<br />

ambulatory outpatient medical care and other core medical<br />

services.<br />

4.9 Wait Lists<br />

It is the expectation that clients will not be put on a Wait List<br />

nor will services be postponed or denied due to funding.<br />

Agency must notify the Administrative agency when funds<br />

for service are either low or exhausted for appropriate<br />

measures to be taken to ensure adequate funding is available.<br />

Should a wait list become required, the agency must, at a<br />

minimum, develop a policy that addresses how they will<br />

handle situations where service(s) cannot be immediately<br />

provided and a process by which client information will be<br />

obtained and maintained to ensure that all clients that<br />

requested service(s) are contacted after service provision<br />

resumes;<br />

The A gency w ill n otify The R esource G roup ( TRG) or<br />

RWGA of the following information when a wait list must be<br />

created:<br />

An explanation for the cessation of service; and<br />

A plan for resumption of service. The Sub grantee’s plan<br />

must address:<br />

• Action steps to be taken by Subgrantee to resolve the<br />

service shortfall; and<br />

• Projected date that services will resume.<br />

• Client file contains documentation of re-evaluation of client<br />

residence, income and rescreening for third party payers at<br />

least annually<br />

• Documentation of client referral is present in client file<br />

• Review of Agency’s Policies and Procedures Manual indicates<br />

compliance<br />

• Documentation of compliance with TRG’s Policy SG-19 Client<br />

Wait Lists<br />

• Documentation that agency notified their Administrative<br />

Agency when funds for services were either low or exhausted<br />

Page 17 of 72

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