AGENDA - San Antonio Housing Authority

SAN ANTONIO HOUSING AUTHORITY May 16, 2013MEMORANDUMTo:From:Presented by:Operations and Human Resources CommitteeLourdes Castro Ramirez, President and CEORichard Milk, Sr. Planning & Policy ManagerSubject:Update and discussion regarding Strategic Plan metrics and dashboard____________________________________________________________________________SUMMARYSAHA’s Strategic Plan was adopted by the Board of Commissioners on June 25, 2012.The Agency issued a Request for Qualifications (RFQ) for Strategic Planning Metrics andDashboard on January 7, 2013, and subsequently received 13 responses. After an initialevaluation of the proposals, three firms were called in for interviews: SS Branch, PlanBase, andBaldridge Coach. The interviews were held on March 18, 19, and 21. Based on the evaluationcommittee’s recommendations, PlanBase was chosen as the recommended vendor. The totalcost of the contract, $29,000.00, was within the President and CEO’s authority, according toSAHA’s Procurement Policy.The scope of work states that the consultant is responsible for reviewing existingdocumentation, finalizing action items as needed and developing metrics for goals, objectives,and action items. The consultant is also responsible for providing training and guidance to theSAHA staff, and developing the dashboard views. The work will culminate in a final dashboardby July 31, 2013, which:Ensures appropriate alignment between Strategic Goals and their ObjectivesEnsures appropriate alignment between Objectives and their Action ItemsDevelops metrics for each Action ItemCreates a dashboard, which will track progress on Action Items, Objectives andGoalsPlanBase has begun on-site development of metrics and the dashboard, with meetingsscheduled with department directors and staff from May 7 to May 17.Gary Hupf, with PlanBase, will join SAHA staff to provide a briefing and update at the May 16,2013, Operations and Human Resources Committee meeting.PROPOSED ACTIONNone at this timeFINANCIAL IMPACTThe cost of the contract with PlanBase is $29,000.00, and is included in the Policy, Planningand Public Affairs approved budget.ATTACHMENTSPresentation