12.07.2015 Views

Novita Research Report - 2004 to 2007 - Novita Children's Services

Novita Research Report - 2004 to 2007 - Novita Children's Services

Novita Research Report - 2004 to 2007 - Novita Children's Services

SHOW MORE
SHOW LESS
  • No tags were found...

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

65Project titleContribu<strong>to</strong>rsFundingSummaryInvestigating telecommunications needs and solutions for older people and peoplewith a disabilityToan Nguyen, Rob Garrett, Sally Hunter (Independent Living Centre, WA), Sylvia Nicholls(Royal Perth Hospital), Rebecca Daniloff (Cerebral Palsy League of Queensland), PaulDash (Cerebral Palsy League of Queensland), Katy Caynes (Cerebral Palsy League ofQueensland), Richard Den<strong>to</strong>n (Flinders University), Tara Schofield (Flinders University)• Australian Government Department of Communications, Information Technology and theArts, Telecommunications <strong>Research</strong> Grant Program• The Australian Communication Exchange• Telstra Disability <strong>Services</strong>• Nokia• Mo<strong>to</strong>rolaMobile phones have the potential <strong>to</strong> provide great opportunities for social inclusion, securityand quality of life for people with a disability or the ageing, but unfortunately only few benefitfrom the technology and opportunities they provide compared <strong>to</strong> mainstream users.As a result of extensive telecommunications research conducted within <strong>Novita</strong>Tech, key staffmembers have developed considerable expertise in making telecommunications equipmentaccessible and useable by people of all abilities and effectively provide telecommunicationsservice and support <strong>to</strong> people with disabilities within metropolitan areas. However thisservice and support has never been tested at a national level.The aim of this project was <strong>to</strong> develop the <strong>to</strong>ols and processes necessary <strong>to</strong> demonstratethat successful accessible telecommunications service and support can be provided <strong>to</strong>people with a disability or the ageing when the accessible telecommunications expert isremote <strong>to</strong> the end-user. This research is an important first step <strong>to</strong> validate the feasibility for thedevelopment of a national service delivery model <strong>to</strong> provide accessible telecommunicationsservices and support <strong>to</strong> all Australians with a disability or those who have limited functionalityas a result of ageing.MethodThe project was delivered on two levels – an accessible telecommunications trial and aworkshop. The aim of the trial was <strong>to</strong> provide accessible telecommunications solutions <strong>to</strong> fourparticipants (two in Perth and two in Brisbane) who needed access <strong>to</strong> telecommunicationsequipment and services. The trial was carried out with the help of a trained key local personin each city.The aim of the workshop was <strong>to</strong> promote and educate the general public about existingtechnology and services that can enable people with a disability or the ageing with functionallimitations <strong>to</strong> effectively use a fixed or mobile phone. The workshop was also intendedas an education and training program for key local persons <strong>to</strong> assist with the provision oftelecommunications solutions <strong>to</strong> meet the needs of the trial participants.Modern telecommunications technologies with video streaming capability were used <strong>to</strong>moni<strong>to</strong>r progress and provide support during the trial.

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!