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Consultant physicians working with patients 5th edition - FSEM

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<strong>Consultant</strong> <strong>physicians</strong> <strong>working</strong> <strong>with</strong> <strong>patients</strong><br />

Excellence over and above just fulfilling contractual<br />

obligations to a satisfactory standard can be rewarded<br />

by the Clinical Excellence Awards scheme. 20<br />

Discretionary points can be allocated by local trust<br />

management. Bronze, silver, gold and platinum awards<br />

can be allocated by a national process, to reward<br />

excellence in service delivery, quality improvement,<br />

teaching, research or management. About 30% of all<br />

consultants are in receipt of some sort of award, either<br />

local or national. The proportion of <strong>physicians</strong> who<br />

receive national awards is proportionally higher than in<br />

other medical disciplines. The scheme is under review<br />

and may be changed after a period of consultation. The<br />

RCP has submitted its view that the scheme does reward<br />

excellence and encourages the delivery of high-quality<br />

care and excellence in teaching, research, management<br />

and clinical care.<br />

The changing role of the consultant<br />

over time<br />

The role of the modern consultant is expected to<br />

develop and change during a professional lifetime.<br />

<strong>Consultant</strong>s usually have three phases to their<br />

professional lives:<br />

1 establishment of clinical practice and vigorous<br />

involvement in it<br />

2 new responsibilities and roles <strong>with</strong>in their own<br />

hospital<br />

3 leadership roles at local, regional and national level,<br />

for some.<br />

As part of this wider development some clinicians take<br />

major roles in clinical service development, quality<br />

improvement, management, research or education.<br />

These roles may be at local, regional or national level.<br />

Although not always of direct and immediate value to<br />

the employing trust, they are important for the wider<br />

service and add greatly to national strategic direction<br />

and support the drive for excellence.<br />

Additional duties that may be undertaken include:<br />

� work on advisory panels for employment of other<br />

consultants<br />

� lead for undergraduate education<br />

� royal college tutor<br />

� clinical tutor<br />

� director of postgraduate medical education<br />

� manager or director of service<br />

8<br />

� leadership of quality improvement processes<br />

� clinical audit lead governance lead.<br />

Within the health economy, activities can include:<br />

� sessional commitments to primary care<br />

organisations or regional bodies<br />

� educational leads for undergraduate and<br />

postgraduate education <strong>with</strong>in the deanery<br />

� RCP regional advisers (RAs).<br />

Nationally they may include roles in the following<br />

organisations:<br />

�<br />

�<br />

�<br />

�<br />

�<br />

medical royal colleges<br />

GMC<br />

Care Quality Commission<br />

Departments of Health<br />

National Institute for Health and Clinical Excellence<br />

�<br />

�<br />

(NICE)<br />

British Medical Association (BMA)<br />

National Clinical Assessment Service (NCAS).<br />

Supporting staff and facilities<br />

All consultants require an office base <strong>with</strong> secretarial<br />

support and a pager or mobile phone. Some also need<br />

computer and internet access at home for results that<br />

may include radiology.<br />

The details will vary according to the specialty.<br />

‘Hot-desking’ and computer-sharing can function well<br />

in some situations; the real question is whether the<br />

arrangements enable high-quality work.<br />

Some specialties work closely <strong>with</strong> scientists, specialist<br />

nurses and therapists, all of whom contribute to the<br />

extended clinical team and high-quality patient care.<br />

These staff often have additional skills contributing to<br />

management, research teaching and audit.<br />

Doctors work very closely <strong>with</strong> nursing colleagues on<br />

the hospital wards. It is essential that there is strong<br />

clinical leadership for the overall care of <strong>patients</strong>, and<br />

that accountabilities are clear. A nurse should be present<br />

on the ward rounds conducted by consultants, to ensure<br />

that all issues are addressed. Future management plans<br />

for <strong>patients</strong> need to be discussed between doctors and<br />

nurses, as well as other members of the healthcare team<br />

and the patient, <strong>with</strong> excellent communication, so that<br />

everyone is <strong>working</strong> towards the same goal.<br />

C○ Royal College of Physicians 2011

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