Learning Disability Emerging Plan - Turning Point

Turning Point Learning Disability Emerging Plan 2013 - 2016Business resultsWe should be proud of many of the services and support we provide in the learning disabilities business unit. Thefollowing are particular areas that people felt we were good at that were mentioned on more than 3 occasions:• n Responding flexibly to change• n Taking appropriate risks• n Team work• n Moving more towards supported living ethos than care home• n Being able to work well with some of the most complex people in our society• n Winning new business• n Changing attitudesGrowth activities will fit within the overall proposed programme for the learning disability sector.For 2013/14 this comprises of:• n Consolidation of existing portfolio and improvement of service quality both in terms ofaccommodation and support• n Keeping existing business through good contract negotiation and quality services• n Delivering some (new business) growth in our first yearTherefore, the main programme for the growth team is:• n Accommodation developments• n Support for service set up (including assisting project management & fund raising) in Warwickshireand Bradford• n Support/ training/ coaching/ cascading operational staff for organic growth• n Tendering for growth (including retenders of existing services where required)InnovationIn order for us to keep the business we are in, develop new business and keep ahead of our competitors weneed a culture of innovation in the business unit. This involves opening channels to encourage any staff member,person with learning disabilities or their families to come up with ways of doing this that are better, more costeffective and more productive. The less waste we have the more we can put the money back into services. Thefollowing actions should enable us to look at the ways we do things and ensure we are continually movingforwards.The outcomes for the Innovation section during the next three years are:• n To develop a mechanism in which to capture ideas and develop them• n To have a culture of learning from each other• n To increase the usage of assistive technologies where appropriateA copy of the action plan can be found at the end of this document.22